Multitech QuickCarrier USB-D User Manual

Multitech QuickCarrier USB-D User Manual

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Summary of Contents for Multitech QuickCarrier USB-D

  • Page 1 ® QuickCarrier USB-D MTD-MAT1 User Guide...
  • Page 2 Legal Notices The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage.
  • Page 3: Table Of Contents

    CONTENTS Contents Chapter 1 – Product Overview ..........................5 Overview ..................................5 Documentation ................................5 MTD-MAT1 Specifications............................. 5 Dimensions..................................7 LED Descriptions ................................8 Power Draw................................... 8 Chapter 2 – Safety Notices and Warnings ......................10 General Safety................................10 Power Supply Caution ..............................10 Radio Frequency (RF) Safety ............................
  • Page 4 CONTENTS Testing TTY Ports............................... 21 Creating a PPP Connection............................21 Chapter 6 – Basic Operations ..........................23 Interacting with Your Device Overview ........................23 Related Documentation ............................23 Before You Begin............................... 23 Preparing the Modem for a Data Connection ......................23 Using the Radio IP Stack to Make a Data Connection ....................
  • Page 5: Chapter 1 - Product Overview

    4G LTE capabilities to an assortment of Internet of Things (IoT) devices that are used to connect and exchange data. The MTD-MAT1 quickly became an integral part of the MTD Series product-line from MultiTech. Documentation The following documentation is available on the MultiTech website at http://www.multitech.com/brands/quickcarrier-usb-d. Document Description Part Number QuickCarrier™...
  • Page 6 PRODUCT OVERVIEW Category MTD-MAT1 Environment Operating Temperature -40° C to +50° C (-40° F to +122° F) Storage Temperature -40° C to +85° C (-40° F to +185° F) Humidity 15%-93% RH, non-condensing Power Requirements Operating Voltage 5 volts from USB port Input Power Via USB Bus SMS (Short Message Service)
  • Page 7: Dimensions

    PRODUCT OVERVIEW Dimensions ® QuickCarrier USB-D MTD-MAT1 User Guide...
  • Page 8: Led Descriptions

    PRODUCT OVERVIEW LED Descriptions The top panel on the modem contains the following LEDs: Link LED - The Link LED indicates that power is present when continuously lit and the device is registered on the network when blinking. Signal LEDs - Three signal LEDs display the signal strength level of the wireless connection. The performance of the device depends greatly on radio signal strength which also effects the available data rate.
  • Page 9 PRODUCT OVERVIEW InRush Current: The total inrush charge at power on. ® QuickCarrier USB-D MTD-MAT1 User Guide...
  • Page 10: Chapter 2 - Safety Notices And Warnings

    SAFETY NOTICES AND WARNINGS Chapter 2 – Safety Notices and Warnings General Safety The device is designed for and intended to be used in fixed and mobile applications. Fixed means the device is physically secured at one location and cannot be easily moved to another location. Mobile means the device is used in other than fixed locations.
  • Page 11: Interference With Pacemakers And Other Medical Devices

    SAFETY NOTICES AND WARNINGS Certains secteurs industriels et certaines entreprises limitent l'utilisation des appareils cellulaires. Respectez ces restrictions relatives aux équipements radio dans les dépôts de carburant, dans les usines de produits chimiques, ou dans les zones où des dynamitages sont en cours. Suivez les restrictions relatives à chaque type d'environnement où...
  • Page 12: User Responsibility

    Do not place the device alongside computer discs, credit or travel cards, or other magnetic media. The information contained on discs or cards may be affected by the device. Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with MultiTech's accessory specifications may invalidate the warranty.
  • Page 13: Chapter 3 - Getting Started

    GETTING STARTED Chapter 3 – Getting Started Getting Started Overview To use the MTD, do the following: Insert the SIM Card. Refer to Installing a SIM Card. If you have not done so, install any drivers. Refer to the separate driver installation guide for your device. Power up the device.
  • Page 14: Removing A Sim Card

    GETTING STARTED Verify that the SIM card fits into the holder properly and replace the cover. Removing a SIM Card To remove a SIM card: Warning: If the device is connected to a computer or power supply, disconnect it. Inserting or removing a SIM card with the device powered may harm the SIM card and the device.
  • Page 15: Account Activation For Cellular Devices

    Account Activation for Cellular Devices Some MultiTech devices are pre-configured to operate on a specific cellular network. To use the device, you must set up a cellular data account with your service provider. Each service provider has its own process for adding devices to their network.
  • Page 16: Chapter 4 - Using Connection Manager

    Follow these steps in order. Attempting to plug in the device before the appropriate drivers are installed can cause the connection to fail. Go to https://www.multitech.com/support/connection-manager. Click Connection Manager. Open or unzip the Connection Manager file and run the installer (.msi file).
  • Page 17: Setting Up A Serial Device

    USING CONNECTION MANAGER Browse to a website to confirm the device has Internet access. Setting Up a Serial Device Connect the serial device to the PC. Navigate to Control Panel > Device Manager. Make note of the COM port number for the connected device (in COM Ports).
  • Page 18 USING CONNECTION MANAGER Click Browse and select the installation folder. Example: C:\Program Files (x86)\Multi-Tech Systems\Multi-Tech Connection Manager. The list of available TELIT models appears. Select the model number for your device, then click Next. ® QuickCarrier USB-D MTD-MAT1 User Guide...
  • Page 19: Troubleshooting

    USING CONNECTION MANAGER Select the COM port that you noted from COM ports, then click Next. Click Finish to exit the Wizard. Navigate to Device Manager > Modems and confirm that the device is added. Troubleshooting Serial COM port is not available in the Serial Modem Settings This can happen if the modem was installed while Connection Manager was running.
  • Page 20: Multiconnect Cell Usb Modem Is Not Detected

    USING CONNECTION MANAGER Restart Connection Manager. Disconnect and reconnect the device. MultiConnect Cell USB Modem is not detected Check the Power and LS LEDs on the device. If they are not continuously lit, then the problem is with the power supply. Check the cable and connections. USB device: Make sure that the device is connected to the PC and that the correct USB cable is in use.
  • Page 21: Chapter 5 - Using Linux

    USING LINUX Chapter 5 – Using Linux Shell Commands Related Documentation For additional information, refer to the USB Driver Installation Guide for Telit Cat M1 Devices, Version 1.0, P/N S000676 for Linux installation instructions . Testing TTY Ports To test the TTY ports created by the driver, type in a shell (x is the TTY port number assigned to the modem AT command interface): cat /dev/ttyUSBx &...
  • Page 22 USING LINUX Step 3. Use the following command line to start pppd: pppd debug call MAT1-peer This command line enables logging of debug information and tells pppd to use the peer file referenced by the call option. After 20-30 seconds, type ifconfig and check whether a ppp interface is listed. If it is not, then check syslog for pppd and chat events.
  • Page 23: Chapter 6 - Basic Operations

    BASIC OPERATIONS Chapter 6 – Basic Operations Interacting with Your Device Overview This section describes how to use AT commands to interact with your device. Using terminal software such as Kermit, you can issue AT commands to communicate with and configure your modem. The AT commands let you establish, read and modify device parameters and help you control how the device operates.
  • Page 24: Disconnecting A Data Connection Using An Internal Ip Stack

    BASIC OPERATIONS AT#SGACT=1,1 Disconnecting a Data Connection Using an Internal IP Stack Issue the following command to disconnect: AT#SGACT=1,0 Using the Host System IP Stack to Make a Data Connection This device only supports packet data connections, such as dial-up networking. To make a data connection, you must use a PPP dialer.
  • Page 25: Example

    BASIC OPERATIONS AT+CSQ The command indicates signal quality, in the form: +CSQ: <rssi>,<rsrq> Where: <rssi> Received signal strength indication. (-113) dBm or less (-111) dBm 2-30 (-109) dBm - (-53) dBm / 2 dBm per step (-51) dBm or greater Not known or not detectable <RSRQ>[in dBm]: Reference signal received quality, in dB (-4%) to (-3%) dB...
  • Page 26: Verifying That The Device Detects A Valid Sim Card

    BASIC OPERATIONS AT+CEREG? If the device returns: +CEREG: 0,1 +CEREG: 0,5 The device is registered. If the device returns: +CEREG: 0,2 The device is in a network searching state. Verifying that the Device Detects a Valid SIM Card Use the query SIM status command to verify if the device detects the SIM card. To do this, enter: AT+CPIN? If the device returns: +CPIN: READY...
  • Page 27: Sending, Reading, And Deleting Messages

    BASIC OPERATIONS Sending, Reading, and Deleting Messages Sending Text Messages At this time, Cat M1 devices can send text messages to other Cat M1 devices, but cannot send messages to cell phones. To send a text message in text mode: Put the device in text mode.
  • Page 28: Deleting Messages

    BASIC OPERATIONS AT+ CMGF=1 AT+CMGR=1 +CMGR: "REC READ","+15554443333,"","18/06/26,18:14:12-20" How are you? Where 5554443333 is the phone number. Deleting Messages To delete one text message, enter: AT+CMGD=I,# where I is the index in the select storage and # is the delflag option. Following is the list of deflag options: Deletes message in the specified index.
  • Page 29: Chapter 7 - Regulatory Statements

    REGULATORY STATEMENTS Chapter 7 – Regulatory Statements 47 CFR Part 15 Regulation Class B Devices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 30: Other Countries

    The above country-specific information does not cover all countries with specific regulations; they are included to show you how each country may differ. If you have trouble determining your own country's requirements, check with MultiTech’s Technical Support for assistance. ®...
  • Page 31: Chapter 8 - Environmental Notices

    Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all MultiTech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
  • Page 32: Reach Statement

    ENVIRONMENTAL NOTICES Hexavalent Chromium, [Cr+6] < 1000 PPM Cadmium, [Cd] < 100 PPM Polybrominated Biphenyl, [PBB] < 1000 PPM Polybrominated Diphenyl Ether, [PBDE] < 1000 PPM Environmental considerations: Moisture Sensitivity Level (MSL) =1 Maximum Soldering temperature = 260C (in SMT reflow oven) Lead usage in some components is exempted by the following RoHS annex, therefore higher lead concentration would be found in some modules (>1000 PPM);...
  • Page 33: Information On Hs/Ts Substances According To Chinese Standards

    ENVIRONMENTAL NOTICES Information on HS/TS Substances According to Chinese Standards In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.
  • Page 34: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    ENVIRONMENTAL NOTICES Information on HS/TS Substances According to Chinese Standards (in Chinese) 依 依 照 照 中 中 国 国 标 标 准 准 的 的 有 有 毒 毒 有 有 害 害 物 物 质 质 信 信 息 息 根据中华人民共和国信息产业部...
  • Page 35: Index

    INDEX Index SIM card ..............13 interférence des radiofréquences.........10 account activation............15 activation...............16 AT Command documents..........5 LEDs.................8 Linux PPP connection ............21 Chinese hazardous substances shell commands ............21 Chinese version............34 LTE Cat M1 reference document ........5 English version ............33 Class B ................29 Industry Canada ............29 connection manager ..........16 19 maintenance ..............11 modem .................23...
  • Page 36 INDEX sending text messages ..........27 troubleshooting.............19 signal strength turn on/off ..............14 verify ................24 SIM card ................5 install................13 remove..............14 user responsibility............12 specifications..............5 sécurité interférences RF............10 vehicle safety ..............12 temperatures ..............5 ® QuickCarrier USB-D MTD-MAT1 User Guide...

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