Multitech MT5600BA-V.92 User Manual
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Multitech MT5600BA-V.92 User Manual

Mt5600ba/bl series data/fax modem
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MT5600BA/BL Series
MT5600BA–V.92
MT5600BA–V.90
MT5600BL–V.90
Data/Fax Modem
User Guide

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  • Page 1 MT5600BA/BL Series MT5600BA–V.92 MT5600BA–V.90 MT5600BL–V.90 Data/Fax Modem User Guide...
  • Page 2 Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

  • Page 3: Table Of Contents

    Setup Procedures ... 35 Turning Callback Security On and Off ... 35 Assigning Callback Passwords ... 36 Calling Procedure ... 38 Callback Security Commands ... 39 Callback Assignments Form ... 40 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Table of Contents...
  • Page 4 South African Notice ... 50 Appendix B - Technical Specifications ... 51 Appendix C - Warranty, Service, and Technical Support ... 53 Multi-Tech Systems, Inc. Warranty & Repairs Policies... 53 Online Warranty Registration ... 54 Service ... 54 Replacement Parts ... 55 Technical Support ...

  • Page 5: Chapter 1 - Description And Features

    Please note that, because leased-line operation consists of two client modems connected to each other, the maximum leased line data rate is 33.6K bps. The MT5600BA-V.92 modem supports both two-wire and four-wire leased lines. The MT5600BA modem supports a two-wire leased line.
  • Page 6 Avoid using a telephone during an electrical storm; there is a risk of electrical shock from lightning. • Do not use a telephone in the vicinity of a gas leak. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 1 - Description and Features...

  • Page 7: Chapter 2 - Installation

    MT5600BL – Plug one end of a two-wire phone cable into the modem’s LEASED jack; connect the other end to a leased line wall jack or terminals. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) 2 - Inst 2 - Inst al al al al al la la la la la t t t t t i i i i i o o o o o n n n n n...
  • Page 8 AC outlet is live. If these measures do not work, see the “Troubleshooting” chapter. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) W ir ir ir ir ire L e Le e e e e ased Line...
  • Page 9 4. Click Remove, and then click Close. 5. The next time you dial a HyperTerminal connection, it will select your new modem and ask you to confirm the selection. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) he Mod he Mod...

  • Page 10: Advanced Options Trunk

    2 Only) 2 Only) The MT5600BA-V.92 modem is a global modem - it can be used all over the world. However, countries or regions vary in their requirements for how a modem functions. Therefore, you must configure yours to match the defaults of the country or region in which you are using it. Choose from any of the three methods: •...
  • Page 11 4. After installation, you can launch PhoneTools either from a desktop icon or from the Start | Programs menu. Typically, it’s not necessary to reboot before using PhoneTools. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) ands ands ands...

  • Page 12: Chapter 3 - Using The Front Panel

    LED Indicators LED Indicators The MT5600BA-V.92 has six LED indicators on the front panel that indicate status and activity: Receive Data. The RD indicator flashes when the modem is receiving data. Transmit Data. The TD indicator flashes when the modem is transmitting data.
  • Page 13 Enter button to select an option. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel buttons. To go to the next character position, press button before selecting a character.

  • Page 14: Basic Options

    Phone Number Phone Number Memory Mem. Ops. Caller I.D. Caller I.D. Options Region Select Region Setting Options Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Branches Twigs Manual Orig.? 49333,Async,Lapm Line Type Current Settings= Options PSTN Error Correction Current Settings= Options &E1...
  • Page 15 Limbs Twigs If Idle Online Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel button. Note that when the modem is online, pressing...
  • Page 16 To back up or to exit without dialing, press the Limbs Async, XCLK? Continued on next page Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel Branches Current Setting Async AT Async, SLAV? button several times.
  • Page 17 , , , , c c c c co o o o o nt c Opt Limbs Continued from previous page Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel ntinued inued inued...
  • Page 18 To backspace or to exit, press the Limbs Continued on next page Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Trunk buttons to select a character or digit. To go to the Branches Chapter 3 - Using the Front Panel button several times.
  • Page 19 Opt ed Opt ns Tr ed Opt Limbs Continued from previous page Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Trunk unk, , , , , c c c c co o o o o nt ntinued inued inued...
  • Page 20 Digital Loopback and Remote Digital Loopback tests must be performed using AT Commands. The LCD option to run these tests has been temporarily removed. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) n Opt n Opti i i i i o o o o o ns...
  • Page 21 Use the Caller ID Options Trunk to enable or disable Caller ID operation. Limb Note: See the overview drawing for setting country or region codes. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Opti i i i i o o o o o ns ns Tr Trunk button several times.
  • Page 22 RINGING. A remote modem or caller is attempting to establish a connection. One option is available from this screen by pressing the Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel button.
  • Page 23 DIALING OPTIONS. The following screens are used to configure dialing options or to dial manually. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel LINE TYPE OPTIONS. Use the from the following line types: dial-up (PSTN), two-wire leased line originate or answer, and four-wire leased line originate or answer.
  • Page 24 CONNECT RATE OPTIONS. Use the serial port and data transmission speeds. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel ENABLE/DISABLE RESPONSE. Use the to enable or disable the sending of result codes to the computer.
  • Page 25 DIALBACKUP/LL OPTIONS. The following screens are used to configure dial back- up for four-wire leased line operation. For more information, see Chapter 4, “Leased Line Operation.” Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel DTR OPTIONS. Use the...
  • Page 26 S-register values and enter new values. Same as the Sr? and Sr=n commands. MONITOR OPTIONS. Use the the line signal-to-noise ratio. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel and Enter buttons to turn callback security on PASSWORD SETUP.
  • Page 27 DTR dialing is enabled. Note: Only 16 characters can be displayed at a time. To display characters 17–30, press the button. To go to the next screen, press the Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 3 - Using the Front Panel n Opt...
  • Page 28 S0 must be set to 2 or more rings for the modem to receive Caller ID information. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) and Enter buttons to enable formatted (FCID) or unformatted (UCID) Chapter 3 - Using the Front Panel...

  • Page 29: Chapter 4 - Leased Line Operation

    If the remote modem has not yet been configured for leased line operation, you may turn off the local modem until the remote one is ready. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) ased Line Oper ased Line Oper a a a a a t t t t t i i i i i o o o o o n n n n n...
  • Page 30 If the remote modem has not yet been configured for leased line operation, you may turn off the local modem until the remote one is ready. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) . The SYNC, NORM? screen appears.
  • Page 31 L For four-wire leased line operation, the MT5600BA-V.92 modem has a dial backup capability, in which the modem is connected to a standard dial-up line as well as to the leased line. If the leased line fails, the originate modem automatically dials and connects to the answer modem through the standard telephone network.

  • Page 32: Dial Backup And Leased Line Restoral Setup

    Note: The dial backup number can be displayed only 16 characters at a time. To see characters 17–30, press the button. To go to the next screen, press the Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 4 - Leased Line Operation to go to the TIME TO RESTORE .

  • Page 33: Chapter 5 - Remote Configuration

    The following steps are valid regardless of whether the connection is established by the local or the remote MultiModemII modem. 1. Establish a data connection with a remote MT5600BA-V.92 modem. 2. Send three asterisks to initiate remote configuration. The remote modem responds:...

  • Page 34: Basic Procedure

    3. Save the new value by typing AT&W and pressing E 4. Type ATO<CR> to exit remote configuration. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) to select the first character of the to go to the next character. Repeat until you have until the password is erased.

  • Page 35: Chapter 6 - Callback Security

    0–3 become available. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) 6 - Cal 6 - Cal l l l l l ba...
  • Page 36 Enter button to store it. The PASS- WORD STORED screen should appear. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) bac c c c c k k k k k P P P P Pas ass s s s s w w w w w o o o o o r r r r r ds .
  • Page 37 Enter button to store it. The NUMBER STORED screen should appear. 7. Press the Enter button again to go to the CALLBACK NUMBER screen. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) to go to the ENTER PASSWORD #2? screen. Phone Numbers...
  • Page 38 If the corresponding phone number has no - character, you will be prompted for a different password. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) to go to the ENTER NUMBER #2? screen.
  • Page 39 Command: #CBN y =[-] x Store Callback Number Values: Default: Description: Command: #CBP y = x Store Callback Password Values: Defaults: Description: Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) mmands ands ands ands ands #DB n Callback Enable/Disable n = 0 or 1 Enables or disables callback security.
  • Page 40 16 16 17 17 17 17 17 19 19 21 21 21 21 21 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) nments F nments Fo o o o o r r r r r m nments F nments F...

  • Page 41: Chapter 7 - Troubleshooting

    Call Technical Support for assistance. CAUTION: Do not under any circumstances replace the transformer module with one designed for another product; doing so can damage the modem and void your warranty. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) leshoot leshoot 7 - Tr...
  • Page 42 If you wish to use COM3 or COM4, note that COM3 shares an IRQ with COM1, as does COM4 with COM2, so you should change their IRQs to unused ones, if possible. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 7 - Troubleshooting espond to C...
  • Page 43 X4 with X3, which will cause the modem to ignore dial tones (note, however, that X3 is not allowed in some countries, such as France and Spain). Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Chapter 7 - Troubleshooting...
  • Page 44 If you were online, it might have hung up on you because of lack of activity on your part or because you exceeded your time limit for the day. Try again. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) hile Online...
  • Page 45 • Try entering the &V1 command to display information about the last connection, making a screen print of the connection statistics, and checking for parameters that might be unacceptable. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) nnect ct W...
  • Page 46 Windows 95, 98, and NT 4.0, you can have data and fax communication applications open at the same time, but they cannot use the same modem at the same time. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) e Char...

  • Page 47: Appendix A - Regulatory Compliance

    No repairs are to be made by you. Repairs are to be made only by Multi-Tech Systems or its licensees. Unauthorized repairs void registration and warranty.
  • Page 48 Caution: Users should not attempt to make such connections themselves, but should contact the appropriate electric inspection authority, or electrician, as appropriate. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) tement tement tement...
  • Page 49 3. This modem shall not be used in any manner which could constitute a nuisance to other Telecom customers. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Dire e e e e ct ctiv iv iv iv ive C...
  • Page 50 Noti i i i i c c c c c e e e e e an Not an Not Sout Sout an Not This modem must be used in conjunction with an approved surge protection device. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E)

  • Page 51: Appendix B - Technical Specifications

    Interface Connectors Cables Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix B - Technical Specifications B - T T T T T e e e e e c c c c c hni cif i i i i i c c c c c a a a a a t t t t t i i i i i o o o o o ns MultiModemII™...
  • Page 52 Dimensions Weight Limited Warranty Intelligent Features Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix B - Technical Specifications Power-on self test, local analog loop, local digital loop, remote digital loop 32-character backlit LCD for status and configuration information; LEDs...
  • Page 53 Warranty Warranty Multi-Tech Systems, Inc., (hereafter “MTS”) warrants that its products will be free from defects in material or workmanship for a period of two, five, or ten years (depending on model) from date of purchase, or if proof of purchase is not provided, two, five, or ten years (depending on model) from date of shipment.
  • Page 54 Mounds View, MN 55112 Attn: Repairs, Serial #______ Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix C - Warranty, Service, and Technical Support istr r r r r a a a a a t t t t t i i i i i o o o o o n n n n n...
  • Page 55 Tech products. You can place an order with SupplyNet via mail, phone, fax, or the Internet at the following addresses: Mail: SupplyNet, Inc. 614 Corporate Way Valley Cottage, NY 10989 Phone: 800-826-0279 Fax: 914-267-2420 Email: info@supplynet.com Internet: http://www.thesupplynet.com Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix C - Warranty, Service, and Technical Support arts...
  • Page 56 Suppo al Suppo Multi-Tech Systems has an excellent staff of technical support personnel available to help you get the most out of your Multi-Tech product. If you have any questions about the operation of this unit, please call 800 972- 2439 (USA and Canada) or 763 785-3500 (international and local).

  • Page 57: Appendix D - Upgrading The Firmware

    Now type ATI3, press Enter and record your results. The firmware version should appear first in the response, which should look similar to the following: ACF3_V1.702a_V90_P21_FSH Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix D - Upgrading the Firmware D - Upg...
  • Page 58 Copy the upgrade .HEX file into the Flash Wizard folder, which, in a default installation, is at C:\Program Files\MultiTech Systems\Flash Wizard\. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix D - Upgrading the Firmware he Curr r r r r ent...
  • Page 59 Your modem has been updated. You can now open your terminal program to reprogram your modem parameters or to confirm the update by typing ATI3 in the terminal window and pressing Enter. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix D - Upgrading the Firmware...

  • Page 60: Appendix E - Installing A Modem Under Linux

    Alternately, dial a phone number to verify line operation To leave Minicom, press C On the help menu, press X to exit. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix E - Installing a Modem Under Linux E - Inst...

  • Page 61: Answering Calls

    To use the system for answering calls, Linux requires other programs to be installed, such as Mgetty, Mgetty+Sendfax, and others, depending on your requirements. Each vendor of Linux has more than adequate information on installing these programs. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Appendix E - Installing a Modem Under Linux...

  • Page 62: Appendix F - Pin Descriptions

    Label CGND CFLO +12V TCLK RCLK V54-2 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) in Descr in Descr - P in Descr in Descr in Descr ipt ipti i i i i o o o o o ns I/O type Signal name/description CGND is tied common to GND on the modem’s PCB.
  • Page 63 GND 7 DTR 20 Fig. F-1. 25-pin to 25-pin RS-232 cable. Fig. F-2. 9-pin to 25-pin RS-232 cable. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) I/O type Signal name/description Remote Digital Loop Input to modem to enable RDL test.
  • Page 64 Line P inouts 2 3 4 5 Fig. F-4. Two-wire leased line cable. 2 3 4 5 Fig. F-5. Four-wire leased line cable. Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) DTE Mini-DIN DCE DB-25 8-pin connector connector SG, RxD+...

  • Page 65: Index

    16 communication programs 42 compression, data 45 connecting the modem 7 Country Codes List 10 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) CTS (Clear to Send) menu options 18, 24, 25 data compression 45 Diagnostic Options Trunk 20...

  • Page 66: Multi-Tech Systems, Inc. Mt5600Ba/Bl Series User Guide (S000276E)

    57–59 V.25bis 16, 24 V.54 tests 27 warranty 47 Windows 3.1 42, 45 Windows 9x 43 Multi-Tech Systems, Inc. MT5600BA/BL Series User Guide (S000276E) Windows NT 43 Windows operating systems 9–11 Xmodem 45 Ymodem/G protocol 45 Zmodem protocol 45...

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