Multitech MultiConnect Cell User Manual
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Multitech MultiConnect Cell User Manual

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  • Page 1 ® MultiConnect Cell User Guide...
  • Page 2 MULTICONNECT®CELL USER GUIDE ® MultiConnect Cell User Guide Model: MTC-C2 Part Number: S000564 1.0.8 Copyright This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of Multi-Tech Systems, Inc.

  • Page 3: Table Of Contents

    CONTENTS Contents Product Overview ..............................5 About the MultiConnect Cell Modem........................... 5 Documentation ................................6 Descriptions of LEDs..............................6 Side Panels ..................................7 Specifications ................................7 Power Draw MTC-C2 ..............................9 Dimensions.................................. 10 Safety Warnings..............................12 Radio Frequency (RF) Safety ............................12 Interference with Pacemakers and Other Medical Devices ..................
  • Page 4 CONTENTS Antenna and Activation Information........................22 Antenna System Cellular Devices..........................22 Requirements for Cellular Antennas with regard to FCC/IC Compliance ..............22 Account Activation for Cellular Devices ........................22 Device Phone Number ..............................22 Creating a Windows Dial-Up Connection........................22 Using Linux ................................

  • Page 5: Product Overview

    The modems integrate seamlessly with virtually any application, and are useful for automated applications, such as remote diagnostics and remote monitoring. They are available with RS-232 or USB connectors. The MultiConnect Cell cellular modems are based on industry- standard open interfaces.

  • Page 6: Documentation

    The following documentation is available on the Multi-Tech Installation Resources website at www.multitech.com/setup/product.go. Document Description MultiConnect Cell User This document. Provides an overview, safety and regulatory information, Guide schematics, and general device information. EV-DO EV3 and CDMA C2 AT You can configure the MTC-C2 device using the CDMA C2 AT Commands. These Commands Reference Guide commands are documented in the Reference Guide part number S000546.

  • Page 7: Side Panels

    PRODUCT OVERVIEW Side Panels The device has connectors on either side. The figures that follow show the side panels. Note: The power-saving switch—which appears with the NORMAL and LOW POWER labels—is included only on models that have a serial connector. Specifications MTC-C2 Category...
  • Page 8 PRODUCT OVERVIEW Category Description Point-to-Point Messaging Mobile-Terminated SMS Mobile-Originated SMS Connectors Cellular Female SMA RS-232 Mini-B, USB 2.0 high speed or better Power 2.5 mm miniature screw-on, RS-232 models Power Requirements Voltage Serial: 7 V to 32 V DC USB 5 V Physical Description Dimensions Dimensions are shown in the section “Dimensions”...

  • Page 9: Power Draw Mtc-C2

    PRODUCT OVERVIEW Power Draw MTC-C2 5 volts Cellular call box Average measured Peak TX amplitude Total inrush charge connection no data current (amps) at current (amps) measured in (amps) maximum power MilliCoulombs (mC) US Cellular 800 Mhz 0.050 0.520 0.572 1.26 US PCS 1900 Mhz 0.050...

  • Page 10: Dimensions

    PRODUCT OVERVIEW Dimensions ® MultiConnect Cell User Guide...
  • Page 11 PRODUCT OVERVIEW ® MultiConnect Cell User Guide...

  • Page 12: Safety Warnings

    SAFETY WARNINGS Safety Warnings Radio Frequency (RF) Safety Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations regarding the use of radio equipment. Follow the safety advice given below. ■ Operating your device close to other electronic equipment may cause interference if the equipment is inadequately protected.

  • Page 13: Antenna

    SAFETY WARNINGS Antenna The antenna intended for use with this unit meets the requirements for mobile operating configurations and for fixed mounted operations, as defined in 2.1091 and 1.1307 of the FCC rules for satisfying RF exposure compliance. If an alternate antenna is used, consult user documentation for required antenna specifications. ®...

  • Page 14: Cellular Information

    CELLULAR INFORMATION Cellular Information Antenna The antenna intended for use with this unit meets the requirements for mobile operating configurations and for fixed mounted operations, as defined in 2.1091 and 1.1307 of the FCC rules for satisfying RF exposure compliance. If an alternate antenna is used, consult user documentation for required antenna specifications.

  • Page 15: Installing And Using The Device

    INSTALLING AND USING THE DEVICE Installing and Using the Device Installing the Device Connect a suitable antenna to the antenna connector. If you are using the serial version of this device: Connect the DB9 male connector (9-pin) of the RS-232 cable to the RS-232 connector on the device, then connect the other end to the serial port on the other desired device.

  • Page 16: Usb Cable Recommendations

    INSTALLING AND USING THE DEVICE To have the device enter sleep mode, set DTR to inactive (off) on the RS-232 interface. The clear to send (CTS) signal is off when the device is in sleep mode. USB Cable Recommendations If your device has a USB connector, to avoid enumeration or power issues: ■...

  • Page 17: Installing Device Drivers

    INSTALLING DEVICE DRIVERS Installing Device Drivers Installing on Linux The Linux OS includes a generic USB driver for modems supporting CDC/ACM. To install the device on Linux Kernel 2.6.x and newer with CDC/ACM support, connect USB cable from the device to a USB port on your computer.

  • Page 18: Windows Notes

    INSTALLING DEVICE DRIVERS The kernel module option.ko is in the directory drivers/usb/serial. If the kernel was built previously, compile the module by typing: # make M=drivers/usb/serial To load the module use modprobe or insmod. Windows Notes Installing on USB Host Powered Devices When you connect a USB host powered device to a computer through a USB cable, the Windows Add New Hardware Wizard may display Cannot Install this Hardware.

  • Page 19: Installing On Windows 8, 7 Or Vista

    INSTALLING DEVICE DRIVERS Installing on Windows 8, 7 or Vista This process installs multiple drivers and ports. Note: If you previously installed USB drivers for this device, uninstall them before installing or re-installing this driver. Uninstall all existing drivers for this device. Refer to Uninstall Windows Drivers for details. Before you connect the device (disconnect the device if you connected it): CAUTION: If you connected the device before installing the drivers, Windows may install drivers automatically.

  • Page 20: Installing On Windows Xp

    INSTALLING DEVICE DRIVERS Installing on Windows XP Note: If you previously installed USB drivers for this device, uninstall them before installing or re-installing this driver. Uninstall all existing drivers for this device. Refer to Uninstall Windows Drivers for details. Before you connect the device (disconnect the device if you connected it): Click Next and follow the instructions in the installation wizard.

  • Page 21: Uninstalling Windows Drivers

    INSTALLING DEVICE DRIVERS Uninstalling Windows Drivers Note: Disconnect the device before uninstalling drivers. Windows 8 To uninstall drivers from Windows 8: Open Windows Programs and Features. Uninstall all Telit modems, ports, and USB drivers. Windows 7 or Vista To uninstall drivers from Windows 7 or Vista: Open Programs and Features from the Windows Control Panel.

  • Page 22: Antenna And Activation Information

    ANTENNA AND ACTIVATION INFORMATION Antenna and Activation Information Antenna System Cellular Devices The cellular/wireless performance depends on the implementation and antenna design. The integration of the antenna system into the product is a critical part of the design process; therefore, it is essential to consider it early so the performance is not compromised.

  • Page 23: Using Linux

    USING LINUX Using Linux Shell Commands Testing Serial Ports To test the serial ports created by the driver, type in a shell: Note: Sending ATE0 is required, to avoid issues in the terminal output. It prevents the sending/receiving spurious characters to/from the modem when used with the Linux commands “echo” and “cat” Create a PPP Connection Most recent Linux distributions have GUI tools for creating PPP connections;...
  • Page 24 USING LINUX ipcp-accept-remote # Keep modem up even if connection fails #persist # Hardware flow control crtscts # Ask the peer for up to 2 DNS server addresses usepeerdns # No ppp compression novj nobsdcomp novjccomp nopcomp noaccomp # For sanity, keep a lock on the serial line lock # Show password in debug messages show-password...

  • Page 25: Configuring And Communicating With Your Device

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Configuring and Communicating with Your Device Interacting with Your Device Overview This section describes how to use AT commands to interact with your device. Using terminal software such as Kermit, you can issue AT commands to communicate with and configure your modem. The AT commands let you establish, read and modify device parameters and help you control how the device operates.

  • Page 26: Verifying Signal Strength

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE ■ Type AT and press Enter. If the device responds with OK, you are communicating with the device. Verifying Signal Strength To verify the device signal strength, enter: AT+CSQ The command indicates signal quality, in the form: +CSQ: <rssi>,<ber>...

  • Page 27: Checking Network Registration For Ev2 And C2

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Checking Network Registration for EV2 and C2 To verify that a device is registered on the network, enter: AT!STATUS The device returns several lines of modem status information. The second to last line indicates either: Modem has registered.

  • Page 28: Configuring Device As Udp Client To Connect To Udp Server

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Enter: AT#SCFG=1,1,300,240,600,50 Activate context one Enter: AT#SGACT=1,1 Set firewall rule to accept connections: AT#FRWL=1,"###.##.###.#","###.##.###.#" where ###.##.###.# represents the IP range. For example: AT#FRWL=1,"204.26.122.1","204.26.122.255" Set connection ID 1 for UDP listening mode on port 7000. Enter: AT#SLUDP=1,1,7000 The device responds with and unsolicited indication that a host is trying to connect to connection ID 1 on...

  • Page 29: Configuring Device As Udp Listener To Accept Udp Client Connections

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE AT#SCFG=1,1,300,240,600,50 Activate context one Enter: AT#SGACT=1,1 Create UDP connection to Server port Enter: AT#SD=1,1,####,"###.##.###.##" where #### is the server port and ###.##.###.## is the IP number. The device responds with OK, which indicates a successful connection. You can send and receive data through the socket connection.

  • Page 30: Transferring Ftp File To Ftp Server

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE SRING: 1 Accept incoming connection ID 1 Enter: AT#SA=1 The device indicates a client successfully established a listener connection. CONNECT You can send and receive data. Exit Data Mode and Close Connection To exit data mode and close the socket: ■...

  • Page 31: Downloading File From Ftp Server

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE Closing the FTP Data Connection When you finish sending the file: Enter the escape sequence. Enter: The device responds with: NO CARRIER Close the FTP connection. Enter: AT#FTPCLOSE Close the PPP data connection. Enter: AT#SGACT=1,0 The device responds with OK.

  • Page 32: Reading, Writing And Deleting Messages

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE The file is received through the device. The device responds with: NO CARRIER The data connection closes automatically when the file sending ends. Closing the FTP Data Connection When you finish sending the file: Close the FTP connection.

  • Page 33: Deleting Messages

    CONFIGURING AND COMMUNICATING WITH YOUR DEVICE The device responds: +CMGS: 255 For example: AT+CMGF=1 AT+CMGS="6155554563" > How are you? <CTRL+Z to send> +CMGS: 255 Deleting Messages To delete one text message, enter: AT+CMGD=I,# where I is the index in the select storage and # is the delflag option. Enter: Deletes message in the specified index.

  • Page 34: Regulatory Information

    REGULATORY INFORMATION Regulatory Information 47 CFR Part 15 Regulation Class B Devices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 35: Reach Statement

    REGULATORY INFORMATION REACH Statement Registration of Substances After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation 1907/2006, Title II, Chapter 1, Article 7.1(a)(b), it is our current view Multi-Tech Systems, Inc. products would be considered as “articles”.

  • Page 36: Information On Hs/Ts Substances According To Chinese Standards

    REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.

  • Page 37: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    REGULATORY INFORMATION Information on HS/TS Substances According to Chinese Standards (in Chinese) 依 依 照 照 中 中 国 国 标 标 准 准 的 的 有 有 毒 毒 有 有 害 害 物 物 质 质 信 信 息 息 根据中华人民共和国信息产业部...

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