Multitech rCell 100 Series Manual
  1. Manuals
  2. Brands
  3. Multitech Manuals
  4. Modem
  5. MultiConnect rCell 100 Series
  6. Manual

Multitech rCell 100 Series Manual

Configuring for use with topview sms notification
Hide thumbs Also See for rCell 100 Series:
Table of Contents

Advertisement

Quick Links

Download this manual
Configuring the MultiTech rCell 100 Series
cellular modems for use with TopView® SMS
Notification
Updated: June 3, 2020
View the latest version of this document:
If this document is available through your TopView installation or was previously downloaded you can
view the latest version here.
Recent document updates:
•
June 3, 2020
o Firmware 5.2.1 released
o Updated support information for LNA7 modem.
o Warning and link to MultiTech information regarding changing the SIM card
o "Verify connection to cellular service" section added
•
May 21, 2020
o Support for LNA7 modem with SMS format and TopView 6.34
o SIM inserted status for LNA7
o Warning to restart modem if SIM removed/inserted while power on
•
May 4, 2020
o Enable SSH for time sync from TopView machine for TopView 6.34 and later.
Enable or disable time sync on modem (SNTP).
•
April 10, 2020
o Server 2008/2012: HTTPS and enable TLS 1.1 and 1.2 additional steps required
o HTTPS certificate and connection: using DNS name instead of IP address
•
March 30, 2020
o "SIM inserted", "SIM connected" issue with new LTE modem version
•
March 11, 2020
o Firmware 5.1.4 tested for older modem models (MTR-LAT1 and MTR-LVW2)
•
March 2, 2020
o Added support information for new rCell LTE modem MTR-LNA7
•
December 13, 2019
o Enable TLS versions 1.1/1.2 for successful HTTPS in Windows 7, Server 2008, Server
2012
•
November 25, 2019
o HTTPS requirement for latest modem firmware

Advertisement

Table of Contents
loading
Need help?

Need help?

Do you have a question about the rCell 100 Series and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for Multitech rCell 100 Series

Summary of Contents for Multitech rCell 100 Series

  • Page 1 • June 3, 2020 o Firmware 5.2.1 released o Updated support information for LNA7 modem. o Warning and link to MultiTech information regarding changing the SIM card o “Verify connection to cellular service” section added • May 21, 2020 o Support for LNA7 modem with SMS format and TopView 6.34...

  • Page 2: Table Of Contents

    Contents Introduction ............................4 SMS Notification in TopView ........................ 4 MultiTech rCell 100 Series cellular modems ..................5 Configuration Overview ........................... 6 Insert SIM card into the cellular modem ....................6 Warning: removing the SIM ......................... 6 Warning: changing the SIM ........................6 Configuring the cellular modem for your LAN network ................
  • Page 3 Restart and verify ..........................16 Send test SMS from TopView......................... 16 Verify that modem can receive SMS messages ..................17 Diagnosing incoming SMS issues - Verizon ..................17 Model MTR-LVW2 (older model) ....................17 Model MTR-LNA7 (newer model) ....................17 Set SMS Format to “Verizon”...

  • Page 4: Introduction

    HTTP requires a MultiTech cellular modem that supports the MultiTech HTTP protocol. TopView can communicate to the cellular modem over the network to send and receive text messages using HTTP. There are no drivers to install on the TopView machine.

  • Page 5: Multitech Rcell 100 Series Cellular Modems

    SIM may not be correctly recognized. You will need to obtain a SIM card (correct size) from a cellular provider for use with the cellular modem. Please check with MultiTech for the correct rCell 100 Series modem to support your cellular carrier.

  • Page 6: Configuration Overview

    Configuration Overview Note: this document will refer to the MultiTech rCell 100 Series modem as “cellular modem” 1. Configure the cellular modem for your network 2. Use a browser to connect to cellular modem web configuration tool 3. Make changes to the cellular modem settings to communicate with your network 4.

  • Page 7: Web Configuration

    Web Configuration Log into the device Open your web browser and enter the address http://192.168.2.1 https://192.168.2.1 Firmware version 4.0 and above: • Choose a username and password Firmware Version 3.7 and below: • Username: admin • Password: admin Making changes: restart required? When you apply changes to the modem using the web configuration tool, some changes will require that you restart the modem while others are applied without a restart prompt.

  • Page 8: First-Time Setup Wizard

    First-Time Setup Wizard A setup wizard will appear the first time you access the web configuration. Enter the following responses to each question. Note: some setup wizard screens may not appear or may appear differently based on the version of the modem’s firmware.

  • Page 9: Remove Dhcp Setting

    If your modem is at least this version, you can skip this step. ADMINISTRATION > FIRWARE UPGRADE To download newer firmware • Click on your cellular modem model on the MultiTech rCell 100 Series page • Click DOWNLOADS...

  • Page 10: Time Sync Options

    Time Sync Options It is important for the modem to have the correct time. You have two options for ensuring that the modem has the correct time. 1. Allow the TopView machine to set the time of the modem 2. Allow the modem to sync its time with a time server (may require Cellular Configuration enabled) Once you select an option, the other option should be disabled.

  • Page 11: Verify A Few Items

    Verify a few items… Cellular signal • HOME > The Device Information screen gives an overview of the cellular modem state. Verify that you have a cellular signal: There are a few default settings that must be correct before you can enable SMS. Please verify the following settings are correct: Cellular >...

  • Page 12: Enable Sms

    Enable SMS SMS > SMS Configuration • Check “Enabled” • Send and Receive SMS to Keep: 1000 • Resend Failed SMS: 5 * When TopView sends an SMS message to the cellular modem it is placed into a queue on the cellular modem.

  • Page 13: Http Or Https

    HTTP or HTTPS? TopView can send HTTP or HTTPS commands to the cellular modem. We recommend using HTTPS. Newer versions of the modem firmware (5.0 and later) have removed the “enable HTTP” settings available in earlier versions of the firmware. If you are using an earlier version of the firmware that allows HTTP, upgrading to later versions may persist “enable HTTP”...

  • Page 14: Https

    HTTPS Use of HTTPS requires the creation of a certificate on the cellular modem and installation of the certificate on the TopView machine. IP Address or DNS/host name for the certificate? The certificate will be created for the modem’s IP address or DNS name. Most users will access the modem by it’s assigned static IP address and will create the certificate for the modem using the IP address.

  • Page 15: Install The Certificate

    Install the certificate You must now install this certificate on the TopView machine: Using one of the browsers listed below, navigate to the cellular modem web configuration and follow these instructions • Chrome: press F12 to bring up developer options and select Security tab >...

  • Page 16: Restart And Verify

    Restart and verify We want to verify that you entered and stored the correct settings. Sometimes you may enter a setting but forget to click [Submit]. SAVE AND RESTART > then click [OK] to restart the cellular modem Browse the previously changes settings and make sure that they are set correctly. Send test SMS from TopView •...

  • Page 17: Verify That Modem Can Receive Sms Messages

    Verify that modem can receive SMS messages If you will use the cellular modem to receive SMS messages (alarm acknowledge and information request) you should verify that the cellular modem can receive SMS messages. • Log into the cellular modem at http://ipaddress https://ipaddress where ipaddress is the IP...

  • Page 18: Create Separate User Accounts

    Create separate user accounts Note: Firmware version 4.0.5 and later only We recommend creating a separate user account on the modem for each TopView Engine/configuration that sends/receives SMS messages through the modem. • Log into the cellular modem at http://ipaddress https://ipaddress where ipaddress is the IP address of the modem...

  • Page 19: Https On Windows 7 Sp1, Server 2008 R2Sp1, Server 2012

    HTTPS on Windows 7 SP1, Server 2008 R2SP1, Server 2012 Use of HTTPS with this modem and TopView requires a version of TLS (Transport Layer Security) that may not be currently enabled in Windows 7 SP1, Server 2008 R2 SP1, and Server 2012. Symptom •...
  • Page 20 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\ Protocols\TLS 1.1\Client] "DisabledByDefault"=dword:00000000 For TLS 1.2 Registry location: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANN EL\Protocols\TLS 1.2\Client DWORD name: DisabledByDefault DWORD value: 0 Example .reg file Windows Registry Editor Version 5.00 [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\ Protocols\TLS 1.2] [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SecurityProviders\SCHANNEL\ Protocols\TLS 1.2\Client] "DisabledByDefault"=dword:00000000 5. Reboot...

  • Page 21: Restrictions And Notes

    Restrictions and Notes • This modem and API will only send messages of 160 characters or less. TopView will break up longer messages into multiple smaller messages. • Messages sent via this modem only support ASCII text. Unicode characters will not display correctly.

This manual is also suitable for:

Mtr-lat1-b07Mtr-lvw2-b07Mtr-lna7

Table of Contents