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QuickCarrier
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MTD-MVW1 User Guide

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Summary of Contents for Multitech QuickCarrier USB-D MTD-MVW1

  • Page 1 ® QuickCarrier USB-D MTD-MVW1 User Guide...
  • Page 2 Legal Notices The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage.
  • Page 3: Table Of Contents

    CONTENTS Contents Chapter 1 – Product Overview ..........................5 Overview ..................................5 Documentation ................................5 MTD-MVW1 Specifications ............................5 Dimensions..................................7 LED Descriptions ................................8 Power Draw .................................. 8 Chapter 2 – Safety Notices and Warnings ......................10 General Safety................................10 Power Supply Caution ..............................
  • Page 4 CONTENTS Testing Serial Ports..............................22 Create a PPP Connection ............................22 Chapter 6 – Basic Operations ..........................24 Interacting with Your Device Overview ........................24 Related Documentation ............................24 Preparing the Modem for a Data Connection ......................24 Using the Radio IP Stack to Make a Data Connection ....................24 Disconnect a Data Connection Using an Internal IP Stack..................
  • Page 5: Chapter 1 - Product Overview

    4G LTE capabilities to an assortment of Internet of Things (IoT) devices that are used to connect and exchange data. The MTD-MVW1 quickly became an integral part of the MTD Series product-line from MultiTech. Documentation The following documentation is available on the MultiTech website at http://www.multitech.com/brands/quickcarrier-usb-d. Document Description...
  • Page 6 PRODUCT OVERVIEW Category MTD-MVW1 SIM Holder Standard Mini SIM 1.8/3Volt Environment Operating Temperature -40° C to +50° C (-40° F to +122° F) Storage Temperature -40° C to +85° C (-40° F to +185° F) Humidity 15%-93% RH, non-condensing Power Requirements Operating Voltage 5 volts from USB port Input Power...
  • Page 7: Dimensions

    PRODUCT OVERVIEW Dimensions ® QuickCarrier USB-D MTD-MVW1 User Guide...
  • Page 8: Led Descriptions

    PRODUCT OVERVIEW LED Descriptions The top panel on the modem contains the following LEDs: Link LED - The Link LED indicates that power is present when continuously lit and the device is registered on the network when blinking. Signal LEDs - Three signal LEDs display the signal strength level of the wireless connection. The performance of the device depends greatly on radio signal strength which also effects the available data rate.
  • Page 9 PRODUCT OVERVIEW InRush Current: The total inrush charge at power on. ® QuickCarrier USB-D MTD-MVW1 User Guide...
  • Page 10: Chapter 2 - Safety Notices And Warnings

    SAFETY NOTICES AND WARNINGS Chapter 2 – Safety Notices and Warnings General Safety The device is designed for and intended to be used in fixed and mobile applications. Fixed means the device is physically secured at one location and cannot be easily moved to another location. Mobile means the device is used in other than fixed locations.
  • Page 11: Interference With Pacemakers And Other Medical Devices

    SAFETY NOTICES AND WARNINGS Certains secteurs industriels et certaines entreprises limitent l'utilisation des appareils cellulaires. Respectez ces restrictions relatives aux équipements radio dans les dépôts de carburant, dans les usines de produits chimiques, ou dans les zones où des dynamitages sont en cours. Suivez les restrictions relatives à chaque type d'environnement où...
  • Page 12: User Responsibility

    Do not place the device alongside computer discs, credit or travel cards, or other magnetic media. The information contained on discs or cards may be affected by the device. Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with MultiTech's accessory specifications may invalidate the warranty.
  • Page 13: Chapter 3 - Getting Started

    GETTING STARTED Chapter 3 – Getting Started Getting Started Overview To use the MTD, do the following: Insert the SIM Card. Refer to Installing a SIM Card. If you have not done so, install any drivers. Refer to the separate driver installation guide for your device. Power up the device.
  • Page 14: Removing A Sim Card

    GETTING STARTED Verify that the SIM card fits into the holder properly and replace the cover. Removing a SIM Card To remove a SIM card: Warning: If the device is connected to a computer or power supply, disconnect it. Inserting or removing a SIM card with the device powered may harm the SIM card and the device.
  • Page 15: Account Activation For Cellular Devices

    Account Activation for Cellular Devices Some MultiTech devices are pre-configured to operate on a specific cellular network. To use the device, you must set up a cellular data account with your service provider. Each service provider has its own process for adding devices to their network.
  • Page 16 GETTING STARTED Your device should now be activated on the carrier’s network and ready for use. To check operation, issue the command: AT+CGREG? The modem should respond with +CGREG: 0,1 showing registration. ® QuickCarrier USB-D MTD-MVW1 User Guide...
  • Page 17: Chapter 4 - Using Connection Manager

    Follow these steps in order. Attempting to plug in the device before the appropriate drivers are installed can cause the connection to fail. Go to https://www.multitech.com/support/connection-manager. Click Connection Manager. Open or unzip the Connection Manager file and run the installer (.msi file).
  • Page 18: Setting Up A Serial Device

    USING CONNECTION MANAGER Browse to a website to confirm the device has Internet access. Setting Up a Serial Device Connect the serial device to the PC. Navigate to Control Panel > Device Manager. Make note of the COM port number for the connected device (in COM Ports).
  • Page 19 USING CONNECTION MANAGER Click Browse and select the installation folder. Example: C:\Program Files (x86)\Multi-Tech Systems\Multi-Tech Connection Manager. The list of available TELIT models appears. Select the model number for your device, then click Next. ® QuickCarrier USB-D MTD-MVW1 User Guide...
  • Page 20: Troubleshooting

    USING CONNECTION MANAGER Select the COM port that you noted from COM ports, then click Next. Click Finish to exit the Wizard. Navigate to Device Manager > Modems and confirm that the device is added. Troubleshooting Serial COM port is not available in the Serial Modem Settings This can happen if the modem was installed while Connection Manager was running.
  • Page 21: Multiconnect Cell Usb Modem Is Not Detected

    USING CONNECTION MANAGER Restart Connection Manager. Disconnect and reconnect the device. MultiConnect Cell USB Modem is not detected Check the Power and LS LEDs on the device. If they are not continuously lit, then the problem is with the power supply. Check the cable and connections. USB device: Make sure that the device is connected to the PC and that the correct USB cable is in use.
  • Page 22: Chapter 5 - Using Linux

    USING LINUX Chapter 5 – Using Linux Shell Commands Related Documentation For additional information, refer to the USB Driver Installation Guide for Telit Cat M1 Devices, Version 1.0, P/N S000676 for Linux installation instructions . Testing Serial Ports To test the serial ports created by the driver, type in a shell: cat /dev/ttyUSBx &...
  • Page 23 USING LINUX pppd debug call MVW1-peer This command line enables logging of debug information and tells pppd to use the peer file referenced by the call option. After 20-30 seconds, type ifconfig and check whether a ppp interface is listed. If it is not, then check syslog for pppd and chat events.
  • Page 24: Chapter 6 - Basic Operations

    BASIC OPERATIONS Chapter 6 – Basic Operations Interacting with Your Device Overview This section describes how to use AT commands to interact with your device. Using terminal software such as Kermit, you can issue AT commands to communicate with and configure your modem. The AT commands let you establish, read and modify device parameters and help you control how the device operates.
  • Page 25: Using Command Mode And Online Data Mode

    BASIC OPERATIONS Using Command Mode and Online Data Mode Modems have two operation modes, command and online data. When you power up the modem it is in command mode and ready to accept AT commands. Use AT commands to communicate with and configure your modem. They allow you to establish, read, and modify device parameters and control how the modem works.
  • Page 26: Example

    BASIC OPERATIONS <RSRQ>[in dBm]: Received signal strength indication, in percent (-4%) to (-3%) dBm (-6%) to (-5%) dBm (-8%) to (-7%) dBm (-10%) to (-9%) dBm (-13%) to (-11%) dBm (-15%) to (-14%) dBm (-17%) to (-16%) dBm (-19%) to (-18%) dBm Not known or not detectable Note: Signal strength of 10 or higher is needed for successful packet data sessions.
  • Page 27: Verify That Device Detects A Valid Sim Card

    BASIC OPERATIONS Verify that Device Detects a Valid SIM Card Note: The SIM card verification check confirms whether your SIM card is registered with the carrier network. The verification occurs after the device is initially powered-on. If the SIM card is valid, the device will be usable. If the SIM card is invalid, the device will be unusable.
  • Page 28: Writing Text Messages

    BASIC OPERATIONS Where 0001112222 is the phone number. Writing Text Messages To send a text message in text mode: Put the device in text mode. Enter: AT+CMGF=1 Enter the recipient's number and your message. Enter: AT+CMGS="##########" >Your message here where ########## is the recipient's number Send the message.
  • Page 29 BASIC OPERATIONS Deletes all read messages and sent and unsent device-originated messages. Leaves unread messages. Deletes all messages. For example: AT+CMGD=1 (delete message at index 1) AT+CMGD=2 (delete message at index 2) AT+CMGD=1,0 AT+CMGD=1,1 AT+CMGD=1,2 AT+CMGD=1,3 AT+CMGD=1,4 ® QuickCarrier USB-D MTD-MVW1 User Guide...
  • Page 30: Chapter 7 - Regulatory Statements

    REGULATORY STATEMENTS Chapter 7 – Regulatory Statements 47 CFR Part 15 Regulation Class B Devices This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
  • Page 31: Other Countries

    The above country-specific information does not cover all countries with specific regulations; they are included to show you how each country may differ. If you have trouble determining your own country's requirements, check with MultiTech’s Technical Support for assistance. ®...
  • Page 32: Chapter 8 - Environmental Notices

    Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all MultiTech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
  • Page 33: Reach Statement

    ENVIRONMENTAL NOTICES Hexavalent Chromium, [Cr+6] < 1000 PPM Cadmium, [Cd] < 100 PPM Polybrominated Biphenyl, [PBB] < 1000 PPM Polybrominated Diphenyl Ether, [PBDE] < 1000 PPM Environmental considerations: Moisture Sensitivity Level (MSL) =1 Maximum Soldering temperature = 260C (in SMT reflow oven) Lead usage in some components is exempted by the following RoHS annex, therefore higher lead concentration would be found in some modules (>1000 PPM);...
  • Page 34: Information On Hs/Ts Substances According To Chinese Standards

    ENVIRONMENTAL NOTICES Information on HS/TS Substances According to Chinese Standards In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc.
  • Page 35: Information On Hs/Ts Substances According To Chinese Standards (In Chinese)

    ENVIRONMENTAL NOTICES Information on HS/TS Substances According to Chinese Standards (in Chinese) 依 依 照 照 中 中 国 国 标 标 准 准 的 的 有 有 毒 毒 有 有 害 害 物 物 质 质 信 信 息 息 根据中华人民共和国信息产业部...
  • Page 36: Index

    INDEX Index SIM card ..............13 interférence des radiofréquences.........10 account activation............15 activation...............17 AT Command documents..........5 LEDs.................8 Linux PPP connection ............22 Chinese hazardous substances shell commands ............22 Chinese version............35 LTE Cat M1 reference document ........5 English version ............34 Class B ................30 Industry Canada ............30 connection manager ..........17 20 maintenance ..............11 modem .................24...
  • Page 37 INDEX signal strength verify ................25 user responsibility............12 SIM card ................5 install................13 remove..............14 specifications..............5 vehicle safety ..............12 sécurité interférences RF............10 writing text messages ...........27 temperatures ..............5 troubleshooting.............20 turn on/off ..............14 ® QuickCarrier USB-D MTD-MVW1 User Guide...

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