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CHAPTER
1
CUSTOMER SUPPORT
Product Service and Repair
Honeywell International Inc. provides service for all of its products through service cen-
ters throughout the world. To obtain warranty or non-warranty service, please visit
www.honeywellaidc.com/locations
center. Be sure to obtain a Return Material Authorization number (RMA #). You should
do this prior to returning the product.
Technical Assistance
If you need assistance installing or troubleshooting your device, please contact us by
using one of the methods below:
Knowledge Base:
Our Knowledge Base provides thousands of immediate solutions. If the Knowledge Base
cannot help, our Technical Support Portal (see below) provides an easy way to report
your problem or ask your question.
Technical Support Portal:
The Technical Support Portal not only allows you to report your problem, but it also pro-
vides immediate solutions to your technical issues by searching our Knowledge Base.
With the Portal, you can submit and track your questions online and send and receive
attachments.
Telephone:
For our latest contact information, please check our website at the link above.
Limited Warranty
Honeywell International Inc. ("HII") warrants its products to be free from defects in
materials and workmanship and to conform to HII's published specifications applicable
to the products purchased at the time of shipment. This warranty does not cover any HII
product which is (i) improperly installed or used; (ii) damaged by accident or negli-
gence, including failure to follow the proper maintenance, service, and cleaning sched-
CV41 Vehicle Mount Computer (Windows CE) User Guide
www.hsmknowledgebase.com
www.hsmsupportportal.com
www.honeywellaidc.com/locations
to find contact information for your region's service
1
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