Troubleshoot Operating The Computer - Honeywell Intermec CV41 User Manual

Vehicle mounted computer
Table of Contents

Advertisement

Problem
The scanner does not read the bar
code or is corrupted when it is
enabled as an ASCII scanner.
You scan a valid bar code label to
enter data for your application.
The data decoded by the scanner
does not match the data encoded
in the bar code label.
The input device attached to the
computer does not work well or
read bar code labels very quickly.

Troubleshoot Operating the Computer

Use this section to troubleshoot problems that may prevent you from being able to
operate the computer.
Problem
You press the Power button and
nothing happens.
The computer appears to be
locked up and you cannot enter
data.
You tap the screen and nothing
happens.
You cannot type a character on
the keypad or you can only type
uppercase or lowercase letters.
Call Product Support
See
74
Customer
Support.
Solution
Check to see if the Scanner Port Settings in Intermec
Settings match those settings programmed in the scan
engine.
The scanner may be in an unknown state. Reset the
scanner to the factory default settings by scanning the
manufacturer's configuration bar code, and reconnect the
scanner.
The scanner may have decoded the bar code label in a
symbology other than the label's actual symbology. Try
scanning the bar code label again. Make sure you scan the
entire label.
Set the Scanner Model command to the specific attached
input device. Check enabled bar code symbologies and enable
only the symbologies being used.
Solution
Try the following solutions:
Make sure that power is connected to the computer, and
that the Power switch on the smart dock is on.
If your computer is not connected to the smart dock, you
may have run out of battery power.
Disconnect the UPS battery and turn the power back on.
For help, see
Disconnect the UPS Battery
Perform a cold boot. For help, see
Perform a warm boot. For help, see
Computer
Perform a clean boot. For help, see
.
Computer
If the computer does not boot or reset, contact your
Honeywell representative for help.
Align your screen. For help, see
You may have locked a modifier key on the keypad. Press the
necessary key sequence to unlock the key.
CV41 Vehicle Mount Computer (Windows CE) User Guide
.
Cold Boot the
Computer.
Warm Boot the
Clean Boot the
Calibrate the
Screen.

Advertisement

Table of Contents
loading

Table of Contents