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Honeywell Intermec CV41 User Manual

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CV41
Vehicle Mounted Computer
Windows CE 6.0 - CV41C
User Guide

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   Summary of Contents for Honeywell Intermec CV41

  • Page 1 CV41 Vehicle Mounted Computer Windows CE 6.0 - CV41C User Guide...
  • Page 2 Disclaimer Honeywell International Inc. (“HII”) reserves the right to make changes in specifications and other infor- mation contained in this document without prior notice, and the reader should in all cases consult HII to determine whether any such changes have been made. The information in this publication does not rep- resent a commitment on the part of HII.
  • Page 3: Table Of Contents

    TABLE OF CONTENTS Chapter 1 - Customer Support..................1 Product Service and Repair........................... 1 Technical Assistance............................1 Limited Warranty............................... 1 Chapter 2 - About the Computer.................. 3 About the CV41 Vehicle Mount Computer ....................4 Overview of the CV41 Features ......................5 Power Supply Options .............................
  • Page 4 Install Applications Using SmartSystems Foundation Console..........31 Install Applications Using Microsoft ActiveSync .................31 Install Applications Using an SD Card .....................32 Update the Honeywell Content Software ....................32 Update the Operating System and Low-Level Firmware............32 CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 5 Update the Honeywell Content Software..................33 Update Honeywell Content Using SmartSystems Foundation ........33 Update Honeywell Content Using a ActiveSync................33 Chapter 5 - Configure the Computer.................35 How to Configure the Computer .......................36 Use Intermec Settings on the Computer ....................36 Start Intermec Settings ..........................36 About the Structure of Intermec Settings ..................37...
  • Page 6 Select a Funk Security Profile......................51 Select a Funk Security Profile ....................51 Configure WPA or WPA2 Enterprise (802.1x) Security With Funk ......51 Configure WPA or WPA2 Personal (PSK) Security With Funk ........52 Configure 802.1x Security With Funk Security..............52 Configure LEAP Security With Funk ..................53 Configure Static WEP Security With Funk Security ............53 Use Open (No Security) Associations with Funk .............54 Select Microsoft as Your Security Choice.................54...
  • Page 7 Enable Screen Blanking.........................68 Chapter 9 - Troubleshoot and Maintain the Computer .........69 About the Intermec Dashboard .........................70 Troubleshoot Your Computer ........................70 Troubleshoot the Wi-Fi Connection ....................70 Troubleshoot 802.1x Security......................71 Check 802.11 Network Status ......................71 Troubleshoot Reading Bar Codes.......................73 Troubleshoot Operating the Computer....................74 Call Product Support .............................74 Find Your Configuration Number.......................75 Find Your Operating System Version ....................75...
  • Page 8 Data Collection Settings........................50 Communications ..........................52 Device Settings............................52 Core Messaging Service Settings ....................53 Device Monitor Settings ........................53 RFID Settings ............................54 Virtual Wedge Settings........................54 Port Pin Assignments ............................54 COM 1 and COM 2 Ports........................54 USB Port ...............................55 CANBUS/Audio Port ..........................55 Power Supply Connector........................56 USB Dongle Cable ............................57 Appendix B - Keypads and Keystrokes ..............59 Standard Characters............................60...
  • Page 9: Chapter 1 - Customer Support

    CHAPTER CUSTOMER SUPPORT Product Service and Repair Honeywell International Inc. provides service for all of its products through service cen- ters throughout the world. To obtain warranty or non-warranty service, please visit www.honeywellaidc.com/locations to find contact information for your region’s service center.
  • Page 10 ule; or (iii) damaged as a result of (A) modification or alteration by the purchaser or other party, (B) excessive voltage or current supplied to or drawn from the interface connections, (C) static electricity or electro-static discharge, (D) operation under condi- tions beyond the specified operating parameters, or (E) repair or service of the product by anyone other than HII or its authorized representatives.
  • Page 11: Chapter 2 - About The Computer

    CHAPTER ABOUT THE COMPUTER This chapter introduces the CV41 Vehicle Mount Computer with Microsoft® Windows® CE operating system. Use this chapter to learn about the basic features and available accessories. CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 12: About The Cv41 Vehicle Mount Computer

    About the CV41 Vehicle Mount Computer The rugged CV41 Vehicle Mount Computer is designed for real-time data collection applications in warehousing, distribution, work-in-process, time and attendance, and stationary applications. The CV41 is highly configurable and runs on the Microsoft Win- dows CE 6.0 operating system.
  • Page 13: Overview Of The Cv41 Features

    CV41 Back View with Quick Mount Smart Dock Wi-Fi Wi-Fi (aux) WWAN antenna antenna antenna antenna plug plug plug plug Strain relief clamps COM1 COM2 USB connector CANBUS/audio connector CV41 Back View with Quick Mount Smart Dock Fuse Power connector Power button Padlock...
  • Page 14: Power Supply Options

    IEC certified ITE power supply with an output rating of 12 to 48 VDC, minimum 15 W. Contact your Honeywell representative to order one of the power supply options listed. For installation instructions, see the CV41 Vehicle Mounting Kit Reference Guide.
  • Page 15: About The Smart Dock

    To connect any accessory such as a tethered scanner, an audio headset, or a USB flash drive, you need to purchase the correct accessory cables. For more information, contact your Honeywell representative. Caution: Make sure the smart dock is powered off before you connect any cables to it.
  • Page 16: Remove The Cv41 From The Smart Dock

    8. Press the Power button on the CV41 to turn on the CV41. Remove the CV41 from the Smart Dock The CV41 can easily be moved from one vehicle equipped with the smart dock to another. 1. Press and hold the Power button on the CV41 until the computer turns off. 2.
  • Page 17: Secure The Cv41

    Secure the CV41 If you do not want users to remove the CV41 from a forklift, use either a padlock or a lap- top security provision to keep your CV41 safe. Padlock Provision Location Laptop Security Provision Location CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 18: About The Leds

    About the LEDs The LEDs on the CV41 tell the state of the computer. Use this section to learn about the connection and system LEDs. Connection LEDs WWAN Wi-Fi Bluetooth State Description WWAN Solid green The CV41 is connected to WWAN. The CV41 is not connected to WWAN.
  • Page 19: Cv41 Accessories

    There is no read or write activity. drive CV41 Accessories The CV41 does not ship with any accessories. All accessories are sold and ordered sepa- rately. For help, contact your Honeywell sales representative. Accessory Description Quick Mount Smart Dock The smart dock provides a mount for the CV41, and supplies conditioned power to the CV41.
  • Page 20 Accessory Description Dock for Off-Vehicle Use The smart dock provides a mount for the CV41, and supplies conditioned power to the CV41. This dock is designed for off-vehicle AC powered applications only. See CV41 Docks. RAM Mounting Kit Use this mounting kit to attach the CV41 to a variety of surfaces, including a vehicle or to your desktop.
  • Page 21: About Internal Ups Battery

    About Internal UPS Battery The CV41 contains an internal UPS battery that is automatically charged when you place the CV41 in a powered smart dock. The UPS battery can power the CV41 for a minimum of 30 minutes at -20 °C (-40 °F) or higher. The UPS battery allows you to con- tinue using the CV41 when it is not mounted in a dock or when the vehicle battery is being changed.
  • Page 22: About The Backup Battery

    CMOS setup information for a minimum of 90 days. The Lithium-Ion battery is not user-replaceable and should last five years before it needs a replacement. The backup battery must only be changed by authorized service personnel. For more information, contact your Honeywell service representative. CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 23: Insert An Sd Card

    Protect the Touch Screen Apply the optional touch screen protective film to help protect the screen from minor damage, scratches, and abrasions. Contact your Honeywell representative to order pro- tective film for your touch screen. CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 24: Adjust The Screen Brightness

    1. Clean the touch screen from fingerprints, lint particles, dust, and smudges. For more information, see Clean the Computer. 2. Peel off the backing from the film to expose the adhesive. 3. Slide one edge of the film between the touch screen and display housing. 4.
  • Page 25: Change The Volume

    Change the Volume The CV41 can make sounds when you tap the screen or use an attached scanner. You can change the CV41 volume to suit your needs and the environment. 1. On the keypad, tap ALT to enable the secondary keys. 2.
  • Page 26 For information on purchasing an antenna, contact your Honeywell sales representative. CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 27: About The Keypad

    About the Keypad The CV41 comes with one standard keypad overlay and contains a backlight for low light conditions. Use the following sections to understand how to use the keypad. If you need to remap the keypad, use the Device Resource Kit. You can download this Resource Kit from the Intermec Developer Library website at www,honeywellaidc.com.
  • Page 28: Capitalize Characters

    Capitalize Characters You can capitalize characters individually, or you can type all capital letters by enabling Caps Lock. To capitalize a single character: • Press the key. The Shift key LED flashes to show that the Shift key is enabled for one key press.
  • Page 29: Set The Keypad And Display Backlight Timer

    Set the Keypad and Display Backlight Timer The keypad backlight and the display backlight share the same timer. When the display is on, the keypad backlight is also on. Use this section to learn how to set the keypad and display backlight timer.
  • Page 30: Transfer Files To And From Your Pc

    To establish a partnership between your CV41 and a PC, you need to physically connect your computer to your PC using a standard USB cable, and a USB cable adapter. To buy the USB cable adapter, contact your Honeywell representative. 1. Connect the CV41 to the smart dock.
  • Page 31: Chapter 3 - Understand The User Interface And Applications

    CHAPTER UNDERSTAND THE USER INTERFACE AND APPLICATIONS Use this chapter to learn about the Windows Embedded CE 6.0 user interface and how to interact with the screen. You can also use this chapter to learn about the applications on your computer, as well as additional applications you can download. CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 32: About The User Interface

    About the User Interface The user interface for the Windows Embedded CE 6.0 operating system is similar to previous versions of Windows CE. The interface is touch-friendly and easy to navigate. Use the following sections to understand how to interact with Windows CE. About the Desktop Screen When you turn on your computer, the Desktop screen is the first screen that appears, unless Intermec Terminal Emulator (ITE) is configured to automatically launch.
  • Page 33: Use The Taskbar

    Use the Taskbar The Taskbar is located at the bottom of the screen. It displays the Start menu icon, the current time, the Input panel icon, and the current status of information such as exter- nal power connections, and battery power remaining. Use the following table for CV41 specific taskbar icons.
  • Page 34: Use Transcriber

    Use Transcriber Use Transcriber to write anywhere on the screen using the stylus just as you would on paper. You can write an entire sentence of information, and then pause to let Transcriber change the written characters to typed characters. 1.
  • Page 35: About Applications

    Honeywell provides many useful applications to help you configure, troubleshoot, and connect your computer to other devices and networks. You can also download addi- tional applications from the Honeywell website to help you use all of the features of your computer.
  • Page 36: Applications You Can Download For The Computer

    IT resources, and lower the total cost of ownership for Honeywell data collection equipment. SmartSystems Foundation can be downloaded at no charge from the Honeywell website. For more information, visit www.honeywellaidc.com.
  • Page 37: Chapter 4 - Manage The Computer

    CHAPTER MANAGE THE COMPUTER Use this chapter to learn how to remotely update, configure, and monitor your Honey- well computers. You will also find information on installing and developing software applications as we ll as how to upgrade the system software. CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 38: Manage The Computer In Your Network

    When you have multiple computers and peripherals in your network, it is essential to have an easy way to manage updates, configure all of the devices, and remotely trouble- shoot problems. Honeywell provides a device management software platform called SmartSystems™ Foundation to help you manage your devices. You can also purchase third-party device management software through a vendor.
  • Page 39: Develop And Install Applications

    You can use the SmartSystems console to drag-and-drop applications onto your com- puter. The console is part of SmartSystems Foundation. 1. Download your application file from the Honeywell website and unzip it on your desktop PC. 2. Double-click the application file to install it. The application file should appear in the Software Vault.
  • Page 40: Install Applications Using An Sd Card

    • a USB flash drive. • the upgrade .exe file. This file is available from the Honeywell Technical Support Downloads Portal at www.hsmftp.honeywell.com. After you locate these items, you can update your computer. 1. Connect the USB flash drive to your PC.
  • Page 41: Update The Honeywell Content Software

    After the update is complete, the computer boots again. Update the Honeywell Content Software You can use these methods to update the Honeywell Content software on the CV41: • You can update individual computers, or multiple computers at the same time using the SmartSystems console.
  • Page 42 2. From your desktop PC, download the bundle you want to install. These bundles are available from the Technical Support Downloads Portal at www.hsmftp.honeywell.com. 3. Transfer the bundle file to \System directory on the CV41. 4. Tap on the file on the CV41. The computer reboots. After the computer reboots, the bundle files installs.
  • Page 43: Chapter 5 - Configure The Computer

    CHAPTER CONFIGURE THE COMPUTER Use this chapter to learn about the available methods for configuring your computer and how to use Intermec Settings. You can also use this chapter to learn how to config- ure network communications and wireless security. CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 44: How To Configure The Computer

    Online Help. Use Intermec Settings on the Computer Use Intermec Settings to configure parameters for Honeywell applications on the com- puter as well as some device-specific parameters like volume. You can configure parameters for important functions like data collection and communications.
  • Page 45: About The Structure Of Intermec Settings

    About the Structure of Intermec Settings Use the following tables to help find the parameters in Intermec Settings that you want to configure. Each table contains the parameters for one of the Intermec Settings Main Menu options. If you see > next to a menu option, there are more screens available in the next level. If you see ...
  • Page 46 Most parameters are saved when you tap OK. Some settings require you to reboot the computer for the changes to take effect. Data Collection Options Parameters You Can Configure • Enable Scanner Port Tethered Scanner (COM 1) • Symbologies • Symbology options •...
  • Page 47 Device Settings Options Parameters You Can Configure Keypad Keypad settings • Battery power Power Management • External power • Auto-on Profile Settings Application Whether these parameter options appear in Profile Settings: • Always on • Maximize battery life • Normal •...
  • Page 48: Navigate In Intermec Settings

    Core Messaging Service Parameters You Can Configure Options Server IP Server IP (read-only) Associated Server IP Associated server IP Broadcast Name Broadcast name Port Port (read-only) Keep Alive Ping Interval Keep alive ping interval SmartSystems Information Parameters You Can Configure Options Identity Identity information (hardware...
  • Page 49: Configure Profile Settings With Intermec Settings

    To move down a level: • Tap the menu item in the list. To move back a level: • Tap Back or Cancel on the Tile bar. To save a parameter setting: • Tap OK. To exit Intermec Settings: • Tap Menu >...
  • Page 50: Restore Default Settings

    3. From the sub-menus, select or clear the Show option in Profile Settings check box for the settings you want to have available to the end user. 4. Click OK to save your selection. Restore Default Settings You can easily restore a menu to its default settings or all of the Intermec Settings parameters to their default settings if necessary.
  • Page 51: Hide Menu Items In Intermec Settings

    Hide Menu Items in Intermec Settings You can hide items in the Intermec Settings menus if you do not want them available for other users to access. Hidden items are not saved when you back up your settings in the SmartSystems console.
  • Page 52: Configure 802.11a/b/g (wi-fi) Radio Communications

    Configure 802.11a/b/g (Wi-Fi) Radio Communications Caution: Make sure all components with antennas are at least 30 cm (1 ft) apart when power is applied. Failure to comply could result in equipment damage. The computer contains an 802.11 radio to transfer data using wireless communications and to support the TCP/IP network protocols.
  • Page 53: Connect To A Bluetooth Scanner

    COM ports. But, if you clean boot your computer you need to recreate pairings to devices. Connect to a Bluetooth Scanner You can connect the computer to an Honeywell Bluetooth scanner, such as the SF51 or SR61. 1. Tap Start > Settings > Control Panel > Bluetooth Scanning.
  • Page 54: Connect To A Bluetooth Printer

    Use a serial or USB cable to transmit and receive data from another device through serial or USB communications. If you are using a USB cable, you must purchase a USB Y-Cable. For more information, contact your Honeywell representative. Connect to a USB Scanner...
  • Page 55: Connect To A Serially Tethered Scanner

    For the SR30 or SR61T, you must purchase the correct scanner USB cable to use with the CV41. For more information, see the following table. Scanner Model Required Cable SR30 6.5 ft (1.9 m) cable (P/N 236-159-002) SR61T (Gen 1) 6.5 ft (1.9 m) cable (P/N 236-182-001) SR61T (Gen 2) 6.5 ft (1.9 m) cable (P/N 236-240-001)
  • Page 56: Create An Isp Connection

    4. Perform one of these items based on the type of scanner you are connecting: • For an SR30 or SR61T scanner, tap Scanner Settings, select SR Intermec Scanner, and then tap OK. • For an ASCII scanner, tap Scanner Settings, select ASCII, and then tap OK. Set up the appropriate COM port settings by selecting Scanner Port Settings.
  • Page 57 7. If you are using an external modem connected to your computer with a cable, select Hayes Compatible on COM1 from the Select a modem list. 8. Tap Next. 9. Enter the access phone number and then tap Finish. 10. Double-tap on the connection you just created. 11.
  • Page 58: Create A Vpn Server Connection

    • LEAP • This section explains how to configure wireless security on your computer. Honeywell recommends that you implement WPA2 security using PSK (Personal) or 802.1X (Enterprise) key management as appropriate. You must use either Funk or Microsoft security to implement your security solution. For...
  • Page 59: Choose Between Microsoft And Funk Security

    Choose Between Microsoft and Funk Security The computer supports both Funk and Microsoft security, which dynamically select wireless networks based on your preferences. The option you choose depends on your network security needs. • If you are using the computer in a static environment that requires a high level of security, you should use Funk security, which offers CCX v4.0 compliance, support for LEAP and TTLS, and configuration for up to four profiles.
  • Page 60: Configure Wpa Or Wpa2 Personal (psk) Security With Funk

    5. Select the profile you want to configure. 6. For Association, choose WPA or WPA2. Encryption automatically defaults to TKIP or AES, respectively. 7. For 8021x, choose TTLS, PEAP, EAP-FAST, or TLS. 8. If you choose TTLS, EAP-FAST, or PEAP: a.
  • Page 61: Configure Leap Security With Funk

    8. Save your settings. Configure Static WEP Security With Funk Security Use the following procedure to configure static WEP security with Funk. Honeywell rec- ommends that you use WPA2-PSK instead of WEP if possible. CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 62: Use Open (no Security) Associations With Funk

    1. Make sure the communications and radio parameters on your computer are config- ured. 2. Make sure Funk is selected as your security choice. 3. Start Intermec Settings. 4. Choose Communications > 802.11 Radio > Funk Security. 5. Select the profile you want to configure. 6.
  • Page 63: Configure Wpa Or Wpa2 Enterprise (802.1x) Security With Microsoft

    1. Start Intermec Settings. For help, see Start Intermec Settings. 2. Choose Communications > 802.11 Radio > Security Choice. 3. From the Security Choice list, select Microsoft Security. An alert box appears telling you that you must save your settings and reboot the computer for the new security choice to take effect.
  • Page 64: Configure 802.1x Security With Microsoft

    1. Make sure the communications and radio parameters on your computer are config- ured. 2. Start Intermec Settings. 3. Choose Communications > 802.11 Radio > Microsoft Security. 4. For Infrastructure Mode, choose Infrastructure. 5. For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP for WPA and AES for WPA2.
  • Page 65: Configure Static Wep Security With Microsoft

    Configure Static WEP Security With Microsoft Use the following procedure to configure static WEP security with Microsoft security. Honeywell recommends that you use WPA2-PSK instead of WEP if possible. 1. Make sure the communications and radio parameters on your computer are config- ured.
  • Page 66 3. To import user and root certificates from a Microsoft IAS server: a. Tap Import Certificates. b. Tap Web Enrollment. c. Enter the User, Password, and Server (IP address) to log into the server. d. Tap OK. A dialog box appears asking if you want to load the root certificate. e.
  • Page 67: Chapter 6 - Use The Auto-on Feature

    CHAPTER USE THE AUTO-ON FEATURE You can use the Auto-On feature to turn on the CV41 when apply external power to the computer. CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 68: About The Auto-on Feature

    About the Auto-On Feature The Auto-On feature turns on the CV41 when you apply external power to the computer. When Auto-On is disabled, the CV41 monitors the ignition input signal and turns on the computer when the ignition on your vehicle is active. To disable the Auto-On feature, you must wire the ignition input wire from your CV41 to your vehicle to monitor the ignition input signal.
  • Page 69: Chapter 7 - Use Wwan And Gps Communications

    CHAPTER USE WWAN AND GPS COMMUNICATIONS Some configurations of the CV41 come equipped with a WWAN radio. With WWAN enabled, you can use UMTS or CDMA communications to transmit data through cellu- lar wide-area networks (WANs), and use the Global Positioning System Receiver (GPS). CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 70: About Wwan Communications

    About WWAN Communications The CV41 Vehicle Mount Computer has an optional WWAN radio that supports both CDMA and UMTS cellular technology. Use either one of these technologies to transmit data through cellular wide-area networks. Activate UMTS Communications You use a SIM card to activate UMTS communications on your computer. You can pur- chase the SIM card from your network provider.
  • Page 71: Activate Cdma Communications

    The following table lists the carriers that Honeywell currently supports. If your carrier is not listed in the table, please con- tact Honeywell product support to see if it is now supported.
  • Page 72: Test The Gps Receiver

    Test the GPS Receiver Use this section to learn how to test the GPS receiver on the CV41 using the Gobi Con- nection Manager. 1. Make sure WWAN communications is enabled. For more information, see WWAN and GPS Communications. 2. Make sure an external GPS antenna is connected. For more information, see Connect an External Antenna.
  • Page 73: Chapter 8 - Enable Screen Blanking

    CHAPTER ENABLE SCREEN BLANKING Enable screen blanking on your computer to turn off the computer screen while your vehicle is in motion. CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 74: About Screen Blanking

    CV41. If your vehicle lacks an electrical signal that detects vehicle motion, use a switch to enable screen blanking. You can install the switch in a variety of ways, but Honeywell recommends you install a switch that closes when the user presses the accelerator pedal on a vehicle.
  • Page 75: Create A Custom Serial Cable

    Create a Custom Serial Cable To install the switch, you need to create a custom serial cable with a DB9 connector built to the following specifications outlined below. Signal Description Not used Not used Not used Not used Not used Not used Request to send output Clear to send input...
  • Page 76: Enable Screen Blanking

    Enable Screen Blanking After you have wired and mounted the motion switch sensor, you must enable screen blanking in Intermec settings on the vehicle mount computer. 1. In Intermec Settings, select Device Settings > Screen Blanking on Motion. 2. In Screen Blanking on Motion, select the COM port the custom serial cable is connected to.
  • Page 77: Chapter 9 - Troubleshoot And Maintain The Computer

    CHAPTER TROUBLESHOOT AND MAINTAIN THE COMPUTER If you encounter any problems while using the computer, look in this chapter to find a possible solution. You will also find information on routine maintenance. CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 78: About The Intermec Dashboard

    802.1x security, or general problems with operating the computer. Note: If you send the computer in for service, it is your responsibility to save the computer data and configuration. Honeywell is responsible only for ensuring that the hardware matches the original configuration when repairing or replacing the computer.
  • Page 79: Troubleshoot 802.1x Security

    Check your wireless security settings. Follow the next procedure to verify available access points and networks, check signal strength, and view other diagnostics. If you need to contact Honeywell Product Support, this information can be helpful in troubleshooting wireless network connection issues.
  • Page 80 1. Tap Start > Programs > iSpyWiFi. The iSpyWiFi application launches. The iSpyWiFi tab shows: • MAC address and IP address of the 802.11 radio. • network association status, including the SSID and MAC address of the access point. • security configuration.
  • Page 81: Troubleshoot Reading Bar Codes

    Use this section to troubleshoot problems that may prevent you from being able to read a bar code with an Honeywell scanner. If you cannot find the solution in the following table, refer to your scanner user guide for more information.
  • Page 82: Troubleshoot Operating The Computer

    Perform a clean boot. For help, see Clean Boot the Computer • If the computer does not boot or reset, contact your Honeywell representative for help. You tap the screen and nothing Align your screen. For help, see Calibrate the Screen.
  • Page 83: Find Your Configuration Number

    Find Your Configuration Number Use the following procedure to help you find the configuration number of your com- puter. • Look at the label on the back of the computer. Find Your Operating System Version Use the following procedure to find the OS version of your computer. •...
  • Page 84: Clean Boot The Computer

    Clean Boot the Computer In some cases where the computer completely stops responding, it may be necessary to perform a clean boot. Because clean booting may result in data loss, use this method only if all other recovery methods have failed. This returns the computer back to its fac- tory default settings.
  • Page 85: Replace The Fuse

    Replace the Fuse The CV41 uses a 10 A time delay (slow blow) fuse, which is located on the smart dock. If you need to replace the fuse, make sure that you replace it with the same size, rating, and type of fuse (Littelfuse 03260 10 MXP or equivalent). 1.
  • Page 86 CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 87 APPENDIX SPECIFICATIONS AND DEFAULT SETTINGS CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 88: Physical And Environmental Specifications

    Physical and Environmental Specifications Physical Dimensions CV41 dimensions 21.4 x 26.8 x 4.3 /6.6 cm (8.4 x 10.6 x 1.7/2.6 in CV41 weight 2.1 kg (5.6 lbs) Smart dock dimensions 15.5 x 18 x 6.4 cm (6.1 x 7.1 x 2.5 in) Smart dock weight 1.2 kg (3.2 lbs) Environmental Specifications...
  • Page 89: Wireless Lan

    Keypad Backlit 64 QWERTY keyboard with number pad and 10 function keys. Universal keyboard overlay legend and supports VT220, 3270, 5250. All keys (except modifiers and the power button) are mappable. Processor Intel Atom Z530 at 1.6 GHz Memory 1 GB total mappable memory with 512 MB as system memory in Windows CE.
  • Page 90: Data Collection Settings

    Data Collection Settings Use data collection settings to configure the Bluetooth or tethered scanner and to con- figure the bar codes that you want the imager to be able to read. Data Collection Setting Default Value Enable Scanner BT-Configure On Connect Overwrite with computer settings Symbology...
  • Page 91 Symbology Default Value TLC 39 Disable Symbology Option Settings Default Value Preamble None (Disable) Postamble None (Disable) Symbology Identifier Disable Multicode Disable Scanner Settings Default Value Scanner Model SR Intermec Scanner Trigger Mode Level Aimer Mode Typical aimer Hardware Trigger Enable Trigger Timeout (sec) Aiming Duration (msec)
  • Page 92 Communications Use communications settings to configure how the computer communicates with the network. Communications Setting Default Value Device Name Intermec CV41 802.11 Radio Setting Default Value Radio Enabled Security Choice Funk Microsoft Security Disable Active Profile Profile 1 DHCP Enable...
  • Page 93 Battery Power Setting Default Value Auto-on Disable Profiles Settings Default Value Always On Show Option in Profile Settings Maximize Battery Life Show Option in Profile Settings Normal Show Option in Profile Settings Screen Settings Default Value Brightness High Screen Blanking On Motion Disable Screen-On Delay After Motion Stops (sec)
  • Page 94 RFID Settings Use RFID settings to enable the RFID service. RFID Settings Default Value Enable RFID Service Virtual Wedge Settings Use virtual wedge settings to configure the virtual wedge. Virtual Wedge Settings Default Value Virtual Wedge Enable Virtual Wedge Method Adapt to Application Barcode Scanner Grid Null...
  • Page 95 USB Port The USB port is located on the back of the smart dock. Signal Description Common ground USBC_D+ USB client data signal USBC_D- USN client data signal USB_H1_PWR USB host 1 (5 V output power) Common ground Common ground USB_H1_D+ USB host 1 data signal USB_H1_D-...
  • Page 96 Signal Description CAN_SHLD CAN_H CAN_H bus line dominant high CAN reserved CAN_V+ Optional CAN external power supply Power Supply Connector Power is supplied from the smart dock to the CV41 through the power connector. The power supply connector also provides a connection point for the vehicle chassis ground to be connected internally to the conductive chassis of the computer.
  • Page 97 USB Dongle Cable Use the USB dongle cable to connect USB devices, such as a USB flash drive to the smart dock and CV41. USB hos connecto D9 male connector USB client connector Signal Description Common ground USBC_D+ USB client data signal USBC_D_ USN client data signal USB_H1_PWR...
  • Page 98 Signal Description EUSB2PA_A USB D+ DGND USB power return Shell CGND Chassis ground Signal Description V In+ 12 to 48 V nominal DC input + V In+ 12 to 48 V nominal DC input + V In- Input - V In- Input - CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 99 APPENDIX KEYPADS AND KEYSTROKES CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 100: Standard Characters

    Standard Characters Use the following tables to learn how to enter standard and other available characters and functions with the keypad. If there is no sequence of keystrokes for a particular character or function, it is only available through the soft input panel (SIP), which you can access by tapping the keyboard icon on the touch screen.
  • Page 101 To Enter Keypad ¨ © ª b ¡ b ¢ b £ b ¥ b ¦ b § b ¨ b © b ª ¡ ¢ £ ¤ To Enter Keypad * (asterisk) @ (at symbol) # (pound) & (ampersand) b &...
  • Page 102 To Enter Keypad ( (left parenthesis) ) (right parenthesis) [ (left square bracket) ] (right square bracket) { (left curly brace) } (right curly brace) ~ (tilde) \ (backslash) / (forward slash) “ (quotes) Insert Delete ¦ (broken vertical bar) ̀...
  • Page 103 To Enter Keypad Find Field + Field - Fieldmark Help Home Keypad Menu Mode New Line Next Screen Page Print Previous Screen Remove Reset Return Roll Down Roll Up Select System Request View Down View Up CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 104 CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 105 APPENDIX SCANNGO WI-FI CONFIGURATION BAR CODES You can use the ScanNGo Wi-Fi configuration bar codes to quickly configure the 802.11 radio in your computer. CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 106: Radio Configuration Bar Codes

    Radio Configuration Bar Codes Use the following ScanNGo bar codes to enable the 802.11 radio and set the defaults for either Funk security or Microsoft security. After you scan the bar codes, you will still need to use Intermec Settings or another configuration program to set network-specific settings on your computer and to configure the wireless security.
  • Page 107 2D Configuration Bar Codes You can configure the computer with a 2D imager. 1. Scan the appropriate bar code from the table and wait for the program to start. 2. Follow any instructions on the device. 2D Imager Radio Configuration Bar Codes When You Want To: Scan This Bar Code •...
  • Page 108 1D Configuration Bar Codes You can configure the computer with a 1D imager. 1. Scan the START HERE bar code from the table and wait for the program to start. 2. Scan the 1/9 bar code. 3. Scan the rest of the bar codes in any order. 4.
  • Page 109 1D Imager Radio Configuration Bar Codes (Continued) When You Want To: Scan This Bar Code • Set all communication settings to defaults (Wi-Fi, WWAN if applicable) • Enable Wi-Fi - set Funk security to defaults CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 110 1D Imager Radio Configuration Bar Codes (Continued) When You Want To: Scan This Bar Code • Set all communication settings to defaults (Wi-Fi, WWAN if applicable) • Enable Wi-Fi - set Microsoft security to defaults CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 111 1D Imager Radio Configuration Bar Codes (Continued) When You Want To: Scan This Bar Code • Set all communication settings to defaults (Wi-Fi, WWAN if applicable) • Enable Wi-Fi - set Microsoft security defaults CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 112 CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 113: Standard Dock

    APPENDIX CV41 DOCKS This chapter details the different docks available for the CV41: • Standard Dock • Enhanced Dock for Off-Vehicle Use CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 114: Components

    Connection Serial Ports COM1 and COM2 USB Ports USB port provides host and client connections via an adapter cable. This port also supports Honeywell external keyboards. Ethernet CANbus CANbus connection via an adapter cable Audio Headset connection via an adapter cable Screen Supported via COM1 and COM2 connectors.
  • Page 115: Enhanced Dock For Off-vehicle Use

    COM1 and COM2 USB Ports USB1 port provides host and client via an adapter cable. This port also supports Honeywell external keyboards. USB2 port provides two USB host ports via an adapter cable. Direct USB host connection on top of dock.
  • Page 116: Components - Top

    Components - Top Only the Enhanced Dock has these connectors on the top. The connectors are located behind water tight plugs. USB Host Ethernet Note: The Ethernet port is not supported on the CV41. CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 117 CV41 Vehicle Mount Computer (Windows CE) User Guide...
  • Page 118 Honeywell 9680 Old Bailes Road Fort Mill, SC 29707 www.honeywellaidc.com ™ CV41-CE-UG Rev A 6/18...

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