Can a magnetic lanyard cause interference with a pacemaker or other
medical device?
If you have a pacemaker or any medical device, consult your manufacturer for information
on any possible risk of magnetic interference with the device. Our Help Buttons do not
interfere with pacemakers.
Can I replace the Neck Pendant cord?
Yes, the Neck Pendant will work with just about any chain or cord, so you are able to use
any one of your personal chains or necklaces. However, the risk of choking may increase if
you do not use the lanyard provided by MobileHelp.
Can I replace the Wrist Button band?
Yes, you may replace the Wrist Button band with a standard watch band of your choice.
Can I speak into my Help Button?
No, you can only communicate with the monitoring center through your Base Station and/
or Mobile Device only. Your Help Buttons do not have a speaker or microphone.
Does the Wrist Button strap contain any latex?
No, the strap MobileHelp uses is silicon based with no latex content.
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