MobileHelp MD5 Mobile DUO Quick Start Manual

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• 25% off Fall Detect Pendant service
• One FREE standard Help Button
Only $5/month additional
(if not included in your plan)
Monitoring Center Phone Number
SAVE THIS NUMBER IN YOUR PHONE CONTACTS TO ENSURE YOU
DON'T MISS AN IMPORTANT CALL FROM OUR MONITORING CENTER
1-800-932-3822
Follow these steps below:
1. Add this phone number as a contact in your cell phone.
2. Ask your emergency contacts to do the same.
3. If you or your emergency contacts receive a call from this number, please answer!
4. If needed, call back the same number appearing on the Caller ID as not to cause any
delay in processing an alarm.
Please note, there is no need to return the call unless requested by the monitoring center or if
you have a question about an alarm.
3
Quick Start Guide CBS 4 MD 4 MHP-06776A_mech.indd 1
Fall Button
™
Add the Fall Button for $10/month in
addition to your plan. Our unique Fall Button
automatically detects a fall even if you can't
press your button.*
• Comfortable & Lightweight
• Wearable as a pendant
• Waterproof, for use in places like the
shower or pool
*Fall Button does not detect 100% of falls. If able, users should always
push their help button when they need assistance. Fall Button is not
intended to replace a caregiver for users dealing with serious health
issues. Equipment may vary from images shown. Prices subject to
change without notice.
Only $10/month!
(in addition to your plan)
Please do not call
prior to reading
steps below.
SRDR-00033 Rev 1.
Quick Start Guide
Quick Start Guide
Easy steps to setup
your system today!
MD5 Mobile DUO
We encourage our valued customers to use the testing processes outlined to allow
operators more time to handle actual emergencies. Rest assured, a live operator
will always be available to answer your call if an emergency were to occur.
SRDR-00033 Rev 1.
4/2/2019 11:29:49 AM