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MobileHelp Fall Button User Manual

Automatic fall detect pendant
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| User's Guide
Fall Button™
Fall Button™

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Summary of Contents for MobileHelp Fall Button

  • Page 1 | User’s Guide Fall Button™ Fall Button™...

  • Page 2: Important Notice

    Important notIce Fall Button does not detect 100% of falls. If able, users should always push their help button when they need assistance. Fall Button is not intended to replace a caregiver for users dealing with serious health issues. Users should wear the Fall Button on the outside of their clothing to improve accuracy in detecting falls.
  • Page 3 Fall Detect System Features Multi-color indicator Emergency Help Button Technical Support Use Only MobileHelp Customer Support 1-877-827-6207...
  • Page 4 You will find instructions on how to set up your system in a separate manual. Our new Fall Button™ Fall Detect pendant is compatible with our Cellular Base Station and our Mobile Device. It has all of the features of our standard help buttons, allowing you to send an alarm to our emergency response center when you need it by pressing the emergency button.
  • Page 5 If you do not explain this to the operator, emergency help will be contacted. If you have any questions, please call our support team at 1-877-827-6207 and select the Technical Support option. See last page for hours of operation. MobileHelp Customer Support 1-877-827-6207...
  • Page 6 If you do not explain to the operator that you are testing your unit, emergency help will be contacted. note: It is important that you test your system at least once a month. Fall Button™ Fall Detect Pendant User Guide...

  • Page 7: Testing Fall Detection

    Please do not pick up the pendant before the test is completed, as it may interpret this as normal ■ ■ movement and cancel the test. If you want to cancel the test, press and hold your Fall Button until it flashes green once and you hear ■ ■ a series of beeps.

  • Page 8: Important Safety Information

    Remember to put your fall detect pendant back on when you get up from bed. If you have any questions, please call customer support at 1-877-827-6207 and select technical support. Fall Button™ Fall Detect Pendant User Guide...
  • Page 9 La lanière pour bouton pendentif est conçue pour se détacher lorsqu’elle est tirée, cependant, l’utilisateur peutsubir une blessure ou la mort si la lanière se mêle ou s’accroche à d’autres objets. MobileHelp Customer Support 1-877-827-6207...
  • Page 10 Will my fall detect button work outside my home? Yes, the Fall Button™ Automatic Fall Detect pendant works outside of the home as long as it is within range of the Mobile Device. Please remember to always bring your Mobile Device with you when leaving your home.
  • Page 11 The visual indicator will also flash amber briefly every few minutes to indicate low battery. If this occurs, please contact our technical support department at 1-877-827-6207. MobileHelp Customer Support 1-877-827-6207...
  • Page 12 However, the risk of choking may increase if you do not use the lanyard provided by MobileHelp. Users should wear the Fall Button on the outside of their clothing and at chest level to improve accuracy in detecting falls.

  • Page 13: Fcc Statement

    ■ ■ equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the ■ ■ receiver is connected. Consult the dealer or an experienced radio/TV technician for help. ■ ■ MobileHelp Customer Support 1-877-827-6207...
  • Page 14 This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Fall Button™ Fall Detect Pendant User Guide...

  • Page 15: Technical Information

    3 VDC Internal 230 mAh IGPWS-02 Internal 3 VDC 230 mAh IGPWC-01 115 V 5 VDC 1000 mA IGMCA-01 5 VDC 12 V MCC-02 115 VAC 5 VDC Radio Frequency (RF) All devices frequency transmission = 433MHZ MobileHelp Customer Support 1-877-827-6207...

  • Page 16: Corporate Headquarters

    1-800-800-1710 Monday - Friday 8am to 8pm EST email: sales@mobilehelp.com Saturday 9am to 6pm EST Emergency Support Excluding Holidays email: cs@mobilehelp.com Available 24/7 via MobileHelp System Copyright ©2016 MobileHelp , an Integrity Tracking LLC Company, All Rights Reserved. ® MHP8002-009F...

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