MobileHelp Cellular Duo System User Manual page 21

Mobile medical alert systems
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Testing your Solo System
For Mobile Device Light Indicator information, please see page 35.
Remove the Mobile Device from the cradle charger. Firmly press either your
■ ■
Help Button or press and hold the Emergency Button on the Mobile Device for
approximately two seconds until the red light around the Emergency Button lights
up, then release. (Please refer to figures 9 and 10)
The Mobile Device will beep several times or announce "call in progress,"
■ ■
depending on the Mobile Device version.
An Emergency Operator will communicate with you through the 2-way speaker on
■ ■
the Mobile Device and ask you if you are okay.
Please state clearly to the operator that "THIS IS A TEST." If you do not explain
■ ■
to the operator that you are testing your unit, EMS will be contacted.
If the Help Button on your Mobile Device is not working properly or if the light
■ ■
is blinking rapidly, please call 1-877-827-6207 and select Technical Support.
Note: If you have a SOLO system, both your charging cradle
and your Mobile Device will beep after you call for help.
Please remember, it is important to test your SOLO system monthly.
MHP8003-179E
MobileHelp Complete User Guide
CBS4.0_Complete_UserGuide_MHP8003-179E_12mech.indd 21
Figure 9
Figure 10
21
8/16/2018 11:14:13 AM

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