Answering A Call; Customizing Ring Tones; Programmable Buttons; Line Icons - Cisco 8841 Quick Reference Manual

CALNET 3: Cisco Hosted Collaboration Solution from AT&T: Quick reference guide: Cisco Unified IP phone 8841
Placing a call

Dial the number using:

Dial pad

Contacts button to access the recent calls
or Corporate Directory.

Choose your calling method:

Pick up the handset.

Press the line button.

Press the New Call soft key.

Press the Redial soft key.

Press the speakerphone button.

Press the headset button.
Notes:

Internal calls can be completed by dialing the
7-digit extension.

You must dial 9 to make an external call.

You must dial a 1 before the area code.

Call duration is monitored through a call timer
on the display.

Answering a call

You can answer a call using:

Handset

Headset

Speakerphone

Soft keys

Answer: answers the call, defaults to
speakerphone.

Decline: sends call directly to voicemail.

Customizing ring tones

This phone has 14 different ringtones that can be set
for each line on the phone.

Press the Applications button.

Select Settings.

Select Ringtone.

Use the Navigation cluster to scroll through
the ring tones.

Press the Play soft key to hear a sample of the
highlighted ring tone.

Press the Set soft key to change your ring tone
to the highlighted choice.

Press the Apply soft key to confirm your
selection.
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Placing a call on hold
During an active call:

Press Hold button or Hold soft key.
To remove from hold:

Press Hold again or Resume soft key.
Notes:

Music on hold will not play if a conference call is
put on hold.

If multiple calls are held, use the up/down
arrows to switch between calls and press
Resume soft key to select the desired call.

To make another call while one is on hold, press
the New Call soft key to obtain dial tone.

If a call is on hold for 30-45 seconds, your phone
will ring once at your desk as a reminder.

Programmable buttons

The programmable buttons (also known as feature or
line buttons) will change color depending on the event:

Solid green: Active call or two-way intercom is in
progress

Fast flashing green: Call is on hold

Solid amber: Private line in use

Flashing amber: Incoming (ringing) call

Solid red: Remote line in use (if applicable)

Flashing red: Remote line on hold (if applicable)

Line icons

The following list describes the icons visible on the
display:

Registered line: telephone

Ringing/incoming call: phone with bouncing
handset

Outgoing call: phone with lifted handset

Active call: handset with arrow

Calls forwarded: headset

Call on hold: blinking phone with flashing upside
down handset

Voice mail messages: envelope beside applicable
line key
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