System Troubleshooting - Renishaw XM-60 multi-axis calibrator User Manual

XM multi-axis calibrator

System troubleshooting

Problem
Software is not installed in my language
XM is not recognised by CARTO
Cannot align my XM
CARTO diagnostic messages
Action
• Check PC system locale is set correctly
• Ensure Capture is running in the XM system mode
• Check the XM is connected to the PC USB port
• Try a different USB port on the PC (the port could be damaged)
• Disconnect USBs, power cycle XM/PC, reconnect USBs
• If issue persists, contact local Renishaw office
• Ensure shutters on launch/receiver are open
• Check four beams are present from launch using a card as a target.
If not present, power cycle XM.
• Restart XM alignment
• If issue persists, contact local Renishaw office
• Please refer to Capture user guide
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