Do you have a question about the DKC500DC and is the answer not in the manual?
Questions and answers
Alain tallet
June 20, 2025
Power on but motor not working when press the remote
1 comments:
Mr. Anderson
August 21, 2025
If the JOYTECH DKC500DC powers on but the motor does not work when the remote is pressed, possible issues include:
1. The motor direction may be wired incorrectly. To fix this, reverse the motor operating direction by exchanging the red and black wires at terminal J4 and also exchange OP and CL at terminal J10.
2. The remote control may not be properly paired. To pair it, press and hold the learn button (K4) for more than 2 seconds until the LED turns on, then press the desired button on the remote. The LED will turn on for about 2 seconds and then turn off, confirming pairing.
3. The remote control may have been erased. Re-pair the remote using the learning procedure.
4. The motor output force may be set too low. Adjust VR2 (for opening) or VR3 (for closing) by turning clockwise to increase force.
5. The gate may be in manual mode. Make sure the relief handle is locked in the upright position to enable motor operation.
Page 1
DKC500DC GATE OPENER ORIGINAL OPERATING INSTRUCTIONS DEAR CUSTOMER, THANK YOU FOR PURCHASING THIS PRODUCT. PLEASE READ ALL THE INSTRUCTIONS IN THIS MANUAL CAREFULLY, BEFORE YOU ASSEMBLE OR USE THE PRODUCT. SHOULD YOU PASS ON THIS PRODUCT TO THIRD PARTIES, PLEASE HAND OVER THE INSTRUCTION MANUAL ALONG WITH IT.
IMPORTANT SAFETY INFORMATION MAKE SURE THE POWER SUPPLY (AC110V OR AC220V) OF THE GATE OPERATOR IS SUITABLE FOR THE POWER SUPPLY OF THE ELECTRICAL OUTLET YOU ARE USING. DO NOT ALLOW CHILDREN TO PLAY WITH FIXED CONTROLS. KEEP REMOTE CONTROLS AWAY FROM CHILDREN. REMOTE CONTROL IS SINGLE BUTTON CONTROL, IT MEANS THAT ONE BUTTON CONTROL ON, STOP, OFF MOLD, WHEN PRESSING BUTTON FOR EACH MOLD, THE INDICATOR LIGHTENED.
Page 3
PARTS LIST GATE OPERATOR MAGNETIC LIMIT BLOCK & MAGNET SCREW M6X20 FOR SPRING LIMIT BLOCK 4 REMOTE CONTROL KEY (MANUAL OPERATION) HOOK FOR GATE OPERATOR NUT (M8) FOR GATE OPERATOR...
Page 4
THE GATE OPERATOR IS SUITED TO GATES WITH A WEIGHT OF UP TO 600KG AND A WIDTH OF UP TO 12M. THIS GATE OPERATOR WORKS WITH A RAIL WHICH IS DRIVEN BY A GEAR. THE GATE OPERATOR MUST BE VOLTAGE DKC500DC INSTALLED ON THE INSIDE OF THE GATE (CONSTRUCTION FIG 1) MOTOR VOLTAGE...
Page 5
INSTALLATION OF THE GATE OPERATOR INSTALLATION OF MAGNETIC OR SPRING LIMIT BLOCK THE MAGNETIC OR SPRING LIMIT SWITCH IS USED TO ACCURATELY STOP THE GATE IN OPENED AND • THE BASE UNIT OF THE GATE OPERATOR REQUIRES A CONCRETE PAD IN CLOSED POSITIONS.
Page 6
• THEN ATTACH THE EMITTER OF THE INFRARED SENSOR ON THE OTHER SIDE. • RELEASE THE GEAR WITH THE KEY (SEE MANUAL OPERATION) AND PUSH THE CONNECTION KNOW SHOULD ALSO BE BELOW. THE SLIDING GATE MANUALLY TO PRE-DETERMINE THE POSITION. •...
Page 7
POWER INPUT CONNECTION POWER INPUT: L (LIVE), N (NEUTRAL) (AC220V) SEE THE FOLLOWING PICTURE. THE GATE OPENER MUST BE GROUNDED. YOU WILL FIND THE EARTH CONNECTOR ON THE BASE PLATE. INFRARED SENSOR CONNECTION THE INFRARED SENSOR CONNECTION PLEASE SEE FIG 9. VERIFY THE OPENING DIRECTION IF THE GATE DOES NOT MOVE IN THE DESIRED DIRECTION, THEN YOU WILL NEED TO REVERSE THE MOTOR OPERATING DIRECTION BY EXCHANGE RED AND BLACK WIRES AND MOT TERMINAL J4, AND...
Page 8
REMOTE CONTROL VR1: FOR MOTOR WORKING TOTAL TIME ADJUSTMENT. THE REMOTE CONTROL WORKS IN A SINGLE CHANNEL MODE. IT HAS FOUR CLOCKWISE ROTATION TO INCREASE, COUNTER-CLOCKWISE ROTATION BUTTONS. SEE FIG 2 REMOTE TRANSMITTER. TO REDUCE. THE TOTAL TIME CAN BE SET TO 10 SECONDS AS MINIMUM YOU CAN PROGRAM/LEARN BUTTON 1, BUTTON 2, BUTTON 3 INDIVIDUALLY.
Page 9
SIMPLE CHARGE CONTROLLER WIRES CONNECT TO CONTROL 2. SOLAR CONTROLLER WIRES CONNECT TO CONTROL BOARD OF BOARD OF DKC500DC & BATTERY: DKC500DC: NOTE: THE SOLAR PANELS AND BATTERY WIRE CONNECT ACCORDING TO THE SOLAR CHARGE CONTROLLER CONNECTION SPECIFICATION.
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Do you have a question about the DKC500DC and is the answer not in the manual?
Questions and answers
Power on but motor not working when press the remote
If the JOYTECH DKC500DC powers on but the motor does not work when the remote is pressed, possible issues include:
1. The motor direction may be wired incorrectly. To fix this, reverse the motor operating direction by exchanging the red and black wires at terminal J4 and also exchange OP and CL at terminal J10.
2. The remote control may not be properly paired. To pair it, press and hold the learn button (K4) for more than 2 seconds until the LED turns on, then press the desired button on the remote. The LED will turn on for about 2 seconds and then turn off, confirming pairing.
3. The remote control may have been erased. Re-pair the remote using the learning procedure.
4. The motor output force may be set too low. Adjust VR2 (for opening) or VR3 (for closing) by turning clockwise to increase force.
5. The gate may be in manual mode. Make sure the relief handle is locked in the upright position to enable motor operation.
This answer is automatically generated