Transaction Types - VeriFone VX 520 Quick Reference Manual

6 | VERIFONE VX | QUICK REFERENCE GUIDE

TRANSACTION TYPES

CREDIT AND DEBIT TRANSACTIONS
Credit/Debit Sale* — A sale transaction using
a credit or debit card.
When clients pay with a U.S.-issued debit card, they will be presented
with two choices. Selecting the top choice, the client will not be asked
to enter a PIN. The bottom choice is similar to choosing "Debit" and
they will be prompted to enter their PIN.
Credit Void* — Perform a void to reverse a
credit sale, force, or refund transaction and
prevent any funds from transferring from the
cardholder's account. Only available for
transactions in the current batch (in other
words, same day).
Credit/Debit Refund* — Perform a refund to
return money to a cardholder's account from
a credit or debit sale completed in a closed
batch (in other words, previous day).
Credit Auth Only* — An authorization-only
transaction provides an approval, but does not
charge the consumer until the transaction has
been added to the batch by way of a force
transaction.
Credit Force* — Perform a force sale when
the terminal cannot reach the host (Chase) to
authorize a transaction, or to finalize an auth
only transaction. Contact your Voice Authori-
zation Center for an authorization code, then
force the transaction once communication
is restored.
Phone Order* — A credit sale transaction in
which the card is not present.
* Purchase and Commercial cards are supported for this transaction type.
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TO INITIATE CREDIT TRANSACTIONS
Select Sale. Open Tab (restaurant only) — A pre-authorization
transaction for a specific, predetermined dollar
amount.
Close Tab (restaurant only) — Perform a
close tab on an open tab, and place it in the
settlement batch file.
Select Void.
Add Tip — Add an amount to an existing sale
transaction total, if tip processing is enabled.
EBT TRANSACTIONS (RETAIL ONLY)
EBT Sale — An Electronic Benefits Transfer
(EBT) card is a government-issued card tied to
Select Refund.
a specific government-assistance account. EBT
transactions require PIN entry, as well as a
trace number and balance amount printed on
receipts. An EBT sale transaction may be a food
Select Auth Only.
stamp sale, or a cash benefit sale. The card
must be present.
EBT Force — A force is a sale transaction
performed when the terminal cannot reach the
host to authorize the transaction. Contact your
Select Force.
Voice Authorization Center for an authorization
code, then perform a force sale transaction
with the EBT card.
EBT Refund — Available only for food stamp
transactions.
EBT Balance Inquiry — Obtain a customer's
Select Phone
remaining EBT account balance. Available for
Order.
both food stamp and cash benefit.
QUICK REFERENCE GUIDE | VERIFONE VX
TRANSACTION TYPES
TO INITIATE
Select Tab and
then select Open
Tab.
Select Tab and
then select Close
Tab.
Press the Tip
Adjust hot key.
TO INITIATE
Swipe the card
or select Sale.
Select Cash for
cash benefits or
Food for a food
stamp sale.
Select Force.
Select Refund.
Select EBT Bal
Inq.
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