Prompt Q&A - VeriFone VX 520 Quick Reference Manual

16 | VERIFONE VX | QUICK REFERENCE GUIDE
PROMPT Q&A
PROMPT VERIFICATION
PROMPT
While navigating
1= [Merchant 1]
through transactions,
you'll find that some
prompts aren't as clear
as others. This section
clarifies those prompts.
Web Sale
Encrypted?
Imprint Card
Press Enter Key
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DESCRIPTION/ACTION
Displayed when more than one
merchant is programmed into your
Prev [F1]
terminal. Scroll to your merchant
Next [F2]
name using the [F] keys to the right
Slct [F3]
of the display, and press [ENTER].
Exit [F4]
May display while performing a
web sale. Select Yes or No in
regard to whether the card number
was collected via encrypted means
(such as, HTTPS web page, PGP
Yes [F1]
email, etc.).
No [F2]
May display while performing a
manually entered transaction.
Imprint the card using a manual
imprint machine to prove the card
was present during the transaction.
PROMPT DESCRIPTION/ACTION
Enter the CVC (card verification
code), typically the last 3 or 4
digits found on the back of the
card on the signature line. CVC
codes are designed to reduce
V-Code: payment card fraud.
Select Xavail if data is not
available on the card. Select
Xread when the V-Code is on the
Xavail [F1] card but can't be read. Select No
Xread [F2] when the V-Code value was not
Code Present? No [F3] provided (skipped intentionally).
Displays if you are attempting
a transaction with an account
number that has already been
used in the current batch.
Select Yes to confirm that this
Send Yes [F1] transaction should be processed.
Duplicate? No [F2] Select No to cancel the transaction.
Displays during a force transaction.
Key in the approval code
you received from the Voice
Authorization Center, and press
Appr Code: [ENTER].
Press [ENTER] to continue with
Amt Due: x.xx
another transaction for the
Enter to
amount due.
Confirm
QUICK REFERENCE GUIDE | VERIFONE VX | 17
PROMPT Q&A
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