VeriFone VX 520 Quick Reference Manual

TERMINAL MESSAGES
AMOUNT DUE/BALANCE DUE: A partial
authorization has occurred. Ask customer
for another form of payment for the
ENTER
remaining balance of the sale. Press
CANCEL
to print the receipt. Pressing will
not void the transaction.
AVS (ADDRESS VERIFICATION SERVICE):
Checks if the street address and ZIP code
entered match the customer's billing address.
CALL: Call Voice Authorization Center. If
approved, proceed with O ine Entry.
HOLD/CALL OR PICK UP CARD: Hold the card.
Use Code 10 procedure. Call the Voice
Authorization Center.
CARD SWIPE ERROR: Magnetic stripe did not
read. Swipe card again or manually key-in
account number.
COMM ERROR: A communication error has
occurred. Check line connections, call
Help Desk.
GB (NUMBER): Good batch. Batch
transmission accepted.
MANUAL ENTRY NOT ALLOWED: Current
transaction will not allow manual entry.
Debit cards may not be manually keyed in.
QD (NUMBER) OR RB (NUMBER): Quit
Duplicating or Rejected Batch. Call Help Desk.
RECORD NOT FOUND: Invoice number is not
found in terminal batch.
SETTLE FAILED, RETRY:
Settlement failed, call
help desk.
V-CODE:
Veri cation Code. A 3-4 digit
non embossed number found on card
signature panel or near embossed
account number on front. V-code may
be prompted for on a manually-entered
transaction.
0300023
V102215
All manuals and user guides at all-guides.com
AUTOMATIC DOWNLOADS
With this application, downloads are
automatically initiated by the terminal
at a preset time and date. Some
automatic downloads will require the
terminal to be re-authenticated. Any
manual con gurations performed on the
terminal will be reset after a download.
Verifone
Quick Reference
Guide
CASH ADVANCE
VX 520,
XEVA433