Quantum StorNext QD7000 Upgrade Manual page 33

10. Using the LEDs and the storage management software, check the status of all of the trays in the
storage array.
11. Does any component have a Needs Attention status?
• Yes – Click the Recovery Guru toolbar button in the Array Management Window , and
complete the recovery procedure. If the problem is not resolved, contact technical support.
12
• No – Go to step
12. Remove the antistatic protection.
13. Perform the appropriate action from the following choices to make sure that your new controllers
are running with the correct operating system (controller firmware) level and NVSRAM.
• If you are upgrading to controllers that do not support SANtricity 11.30 and controller
firmware 8.30, make sure that the version running on the new controllers matches the version
that was last running on the original controllers. Normally, this will be the most recent release
supported by the old controllers. If necessary, install the appropriate version on the new
controllers.
• If you are upgrading to controllers that run SANtricity 11.30 and controller firmware 8.30,
download and install the latest NVSRAM after you power on the new controllers. See the
SANtricity Storage Manager 11.30 Upgrade Guide
14. If your controller upgrade involves a protocol change (for example, Fibre Channel to iSCSI), and
you already have hosts defined for your storage array, perform the following steps to associate the
new host ports with your hosts:
a. In the Array Management Window, select the Host Mappings tab.
b. From the Storage Array tree on the left of the window, select the host to associate with a
port.
c. From the Array Management Window toolbar, select Host Mappings > Manage Host Port
Identifiers.
d. To update the host port identifier information associated with each host, replace the host port
IDs from the old host adapters with the new host port IDs for the new host adapter.
e. Repeat step d for each host.
15. Gather support data about your updated storage array by using one of these methods:
• Use the storage management software to collect and save a support bundle of your storage
array. From the Array Management Window toolbar, select Monitor > Health > Collect
Support Data Manually. Then name and specify a location on your system where you want
to store the support bundle.
• Use the CLI to run the
comprehensive support data about the storage array.
For more information about the CLI command, refer to the current version of the
Interface and Script Commands Programming Guide .
Gathering support data can temporarily impact performance on your storage array.
Note:
16. Perform the following steps to open a non-technical case with NetApp Technical Support. This
action alerts NetApp Technical Support to the changes that you made to the configuration of your
storage array.
a. Get the serial number of the controller-drive tray that you recorded in
controllers
on page 11.
on page 25.
save storageArray supportData
Powering on the storage array | 25
for the procedure to install NVSRAM.
command to gather
Preparing to replace the
Command Line