Warranty - Shademaker LIBRA-20S Owner's Manual

W A R R A N T Y :
Upon receipt of your Libra, please check to ensure you have received all of the parts.
NOTE: Wind damage is not covered under any manufacturer's warranty.
5 Year Limited Warranty includes the LIBRA, ASTRAL-TC, SIRIUS, POLARIS,
ORION and GALAXY styles. This includes the mast, boom, head fitting, elbow, center
pole/sidepost, arms, ribs, top and bottom hub, and stainless steel hardware only. If
there is damage under the warranty, Shademaker will replace and/or repair any item
listed in this category at its discretion. Labor charges are not covered under this limited

warranty.

10 Year Limited Warranty includes the Sunbrella® awning & marine grade
Fabric Collection. Visit www.sunbrella.com/warranty for more details. Labor charges
are not covered under this limited warranty.
5 Year Limited Warranty applies to Sunbrella Firesist®, Sunbrella Firesist®
PLUS and Sunbrella® furniture grade, and O'bravia® awning grade fabrics.
Labor charges are not covered under this limited warranty.
1 Year Limited Warranty covers base wheels and the powder coat finish on all
bases. If the powder coat finish flakes, bubbles, peels or loses color; Shademaker will
re-finish or replace the defective bases at its discretion. Normal wear and tear is not
covered under this limited warranty. Labor charges are not covered under this limited
warranty.
Caution: Seaside and indoor pool use, salt & chlorides can accumulate on the powder
coat finish, leading to finish failure. Failure or neglect to make needed cleanings may
cause paint to blister, and such failure will void limited warranty.
Exclusions: Wind damage, acts of nature (such as, but not limited to, freezing or any
type of extreme weather). Failures caused by abusive use and normal wear and tear are
not covered under this warranty. Any Galaxy style that does not have spacer buttons
installed.
Parts can be ordered under warranty at no charge, if found that the damage is a
manufacture defect and/or purchased out of warranty to make them whole again.
IMPORTANT RESTRICTION FOR SM PRODUCTS WARRANTY SERVICE:
Shademaker restricts warranty service for SM products to the country where
Shademaker or its authorized SM retail Dealers originally sold the product.
Those filing warranty claims will be responsible for all shipping, handling and freight
charges on all claims to Shademaker in Baldwin Park, CA. All warranty claims must be
submitted with the original proof of purchase, date of purchase, name of dealer and the
description of the damage. An authorized Shademaker RA# must be listed on all
products being returned. The Shademaker warranty is not transferable. Shademaker
reserves the right to repair, replace and/or redesign any product that is returned under a
warranty claim.
For current warranty information, please visit www.shademakerusa.com.