System Reset - Shure ULXD Quick Start Instructions

Digital wireless microphone system
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ULXD
ULX-D Digital Wireless Microphone System
All devices must share the same subnet mask
All receivers must have the same level of firmware revision installed
Look for the illuminated network icon on the front panel of each device:
If the icon is not illuminated, check the cable connection and the LEDs
on the network jack.
If the LEDs are not on and the cable is plugged in, replace the cable and
recheck the LEDs and network icon.
To check connectivity of WWB6 to the network:
1. Start WWB6 software and use Inventory view to see devices connected
to the network.
2. If not, find the IP address from one of the devices on the network (such
as an ULXD receiver) and see if you can ping it from the computer running
WWB6.
3. From a WINDOWS/MAC command prompt, type 'ping IPADDRESS' of
the device (e.g. "ping 192.168.1.100").
4. If the ping returns success (no packet loss), then the computer can see
the device on the network. If the ping returns failure (100% packet loss),
then check the IP address of the computer to ensure it's on the same
subnet as the Axient device.
5. If the pings are successful and the devices still do not show up in the
WWB6 inventory, check to ensure all firewalls are either disabled or allow
the WWB network traffic to pass to the application. Check that firewall
settings are not blocking network access.
Device ID
Set the receiver Device ID for easy identification within the network or in
Wireless Workbench: DEVICE UTILITIES>NETWORK>SHURE CON-
TROL>Dev.ID
Use the control wheel to edit the device ID.
High Density Mode
High Density mode creates additional bandwidth for more channels in
crowded RF environments. Frequency efficiency is optimized by running at

System Reset

System Reset clears the current receiver settings and restores the factory
default settings.
To restore factory default settings:
Firmware
Firmware is embedded software in each component that controls functional-
ity. Periodically, new versions of firmware are developed to incorporate addi-
tional features and enhancements. To take advantage of design improve-
ments, new versions of the firmware can be uploaded and installed using
the Firmware Update Manager tool available in Shure's Wireless Workbench
6 (WWB6) software. Software is available for download from
http://www.shure.com/wwb.
Firmware Versioning
When updating receiver firmware, update transmitters to the same firmware
version to ensure consistent operation.
The firmware of all ULX-D devices has the form of MAJOR.MINOR.PATCH
(e.g., 1.2.14). At a minimum, all ULX-D devices on the network (including
transmitters), must have the same MAJOR and MINOR firmware version
numbers (e.g., 1.2.x).
2017/10/04
1 mW RF transmit power and narrowing the modulation bandwidth, allowing
for the channel spacing to be reduced from 350 kHz to 125 kHz. Transmitters
can be positioned on adjacent channels with unsubstantial intermodulation
distortion (IMD).
High Density mode is ideal for applications where many channels are needed
in a confined area, transmission distances are short, and the number of
available frequencies is limited. Up to 30 meters of range is available in High
Density mode.
Setting the Receiver to High Density Mode
To set the receiver to High Density mode:
DEVICE UTILITIES>ADVANCED RF>HIGH DENSITY
Use the control wheel to set HIGH DENSITY to ON.
When prompted, sync the transmitter and receiver to enable HIGH DENSITY
mode.
Note: When the receiver is in HIGH DENSITY mode, the following indicators
are shown on the receiver display:
The HD icon will appear on the receiver display
The receiver band name will be shown with an "HD" added. (example:
The G50 band will appear as G50HD)
The transmitter group and channel are assigned letters instead of num-
bers (example: G:AA CH:AA)
Best Practices for High Density Mode
When band planning, position ULX-D High Density channels in a range
of frequencies separated from other devices.
Use a separate RF zone for ULX-D High Density channels to prevent
intermodulation distortion from other devices.
During High Density channel scanning, turn on all other transmitters and
move them to their intended position.
Perform a walk test to verify transmitter range
If using custom groups, the groups loaded into the receiver must be
compatible with High Density mode
1. Go to DEVICE UTILITIES>SYSTEM RESET>RESTORE.
2. Scroll to the DEFAULT SETTINGS option and press ENTER.
3. Press the flashing ENTER button to return the receiver to the default
settings.
Updating the Receiver
CAUTION! Ensure that receiver power and network connections are main-
tained during a firmware update. Do not turn off the receiver until the update
®
is complete.
Once the download is complete, the receiver automatically begins the firmware
update, which overwrites the existing firmware.
1. From Shure Wireless Workbench software, open the Firmware Update
Manager: Tools>Firmware Update Manager.
2. Click Check Now to view new versions available for download.
3. Select the updates and click download.
4. Connect the receiver and computer to the same network.
5. Download the latest firmware to the receiver.
Shure Incorporated
19/29

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