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Xerox AltaLink B8045 Installation And Configuration Manual page 64

Xerox altalink series smart card
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Troubleshooting
Problem
Invalid Timestamp. Authentication
failed due to a time or date differ-
ence between the device and the re-
mote server, or Domain Controller.
Cannot see the Internet Services web
page.
4-4
Possible Cause
NTP not enabled or properly con-
figured.
GMT offset is not set correctly.
The IP Address is incorrect or was re-
set.
Solution
Verify that Network Time Protocol is
set up correctly, refer to
Service.
• If you are not using DHCP, verify
the date and time and GMT Off-
set, or Time Zone is correct. In-
structions are available in the
System Administrator Guide.
• Verify that GMT offset is correct
for Daylight Savings Time.
Note
Unforeseen errors are mapped to
this error message.
• Check the IP Address printed on
the configuration report. Ensure
the DHCP settings match your
site settings.
• To print a configuration report at
the Xerox
®
device, select Device,
then Information Pages. Select
the Configuration Report from
the list, then select Print.
Xerox
Smart Card Installation and Configuration Guide
Enable NTP
®
AltaLink
®
Series

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