Tynetec Reach IP User Manual

Reach IP
At‐Home Alarm
User Guide
Fig 1: Parts in the box
AC Adapter with
UK & EU Plugs
Reach IP unit
Stand
Connector
Cover
Fig 2: Buttons, Status LED & Connections

Green
Cancel Button

Power Button

Yellow
Function
Button

Status
LED

Red
Alarm Button
Trusted Technology
Fig 3: Touch Pendant Wearing Options
Caring for People
Touch
Pendant
Neck Cord with
Safety Break
1.0 Parts in the box (see Fig 1)
# Item
1 Reach IP At‐Home Alarm unit
2 AC Adapter including UK & EU mains plug options
3 Connector Cover for mounting the Reach IP flat
4 Stand for mounting the Reach IP vertically
5 Screw for fixing the Stand or Connector Cover
6 Touch Pendant & Wearing Options (neck cord/wrist strap/belt clip)
2.0 Buttons, Status LED & Connections (see Fig 2)
# Function

Red Alarm Button: make an emergency call

Green Cancel Button: cancel an emergency call made in error

Yellow Function Button: toggle Home/Away mode (if enabled)

Black Power Button: on/off and enter Control Mode/Service Menu

Status LED: off is normal
5V DC input from AC Adapter
SUPPLY
Programming Port (factory use only)
USB
Touch Pendant &
Connection to the Internet via a Router (future upgrade)
ETHERNET
Wearing Options
3.0 Touch Pendant Wearing Options (see Fig 3)
The Touch Pendant is a portable alarm trigger that can be worn around the neck, on
the wrist or clipped to a belt. The Pendant is already registered to the Reach IP unit
Screw for and ready to use, just fit the desired wearing option as described below;
Stand/Cover
 Neck Cord: lie the cord through one of the grooves on the rear on the Pendant then
slide the neck cord attachment into place. Note: smaller cord end marked  in Fig 3.
Wrist Strap: feed the wrist strap (pattern side up) through the 2 slots in the wrist

strap attachment. Note: locate the pip marked  in the centre hole  in Fig 3.
Push the aluminium fixing stud through the hole marked  at the end of the strap.
 Belt Clip: simply clip into place on the rear of the Pendant. Note: the suction cup can
be fitted to the belt clip to stick the Pendant to a hard surface, e.g. a tiled wall.
Rear Connector Area
3.1 Setting‐up the Reach IP unit
Black Supply
1. Plug the AC Adapter into the mains supply.
Port
2. Plug the AC Adapter Lead into the Reach IP unit SUPPLY port.
3. Switch the mains supply on at the wall, press and hold the  Power button for a
couple of seconds until the 3 front buttons illuminate briefly then release. The Red
Alarm button will remain lit if illumination is enabled (default) and the Status LED will
be lit green until a GSM signal is established then it will go out.
4. IMPORTANT: range test the Pendant from all extremes of the home ‐ see section 4.4
Ethernet USB
5. Make an alarm call to the Alarm Receiving Centre (ARC) to check operation.
Port Port
Aluminium
Fixing Stud

Wrist Strap
Neck Cord Attachment

Attachment
Suction
Wrist Strap
Cup
Belt Clip
Attachment
(Green no signal, Red alarm, Amber fault)
3.2 Making an Alarm Call
Press the  Alarm button and the unit will announce "calling for help ‐ please wait"
when an alarm call is being made. The  Alarm button will flash red. It is possible to

cancel the alarm within the first 5 seconds by pressing the  Cancel button.
4.0 Control Mode & Service Menu
The Reach IP is normally in idle mode; Control Mode and Service Menu are ways of
easily reconfiguring the unit. The unit will return to idle mode after a change is made
or after 5 seconds of inactivity.
Control Mode Functions
Enter Control Mode by pressing the  Power button once, the unit will beep and the
 and  buttons will illuminate. The Control Mode functions are listed below;
# Control Mode Functions

Red Alarm Button: toggle Red Alarm Button illumination on/off

Green Cancel Button: change speech and sounds volume

Yellow Function Button: enter Service Menu (see below)
Service Menu Functions
Once in Control Mode, press and hold  until the unit announces the first Service
Menu function "add radio device" then release, the  button will be flashing. Press
the  button to sequentially step through the functions, press the  button to select
the required function. The Service Menu functions are listed below;
# Service Menu Functions
1 Add Radio Device
2 Range Test Mode (also includes GSM Signal Strength Mode)
3 Delete Radio Devices
4 Home/Away Activity Function
4.1 Toggle Red Alarm Button Illumination
Press the  Power button to enter Control Mode then press and hold  until the unit
announces the new Red Button state e.g. if the illumination was ON then it will
announce "function is disabled" and illumination will now be off, if it was OFF then it
will announce "function is enabled" and illumination will now be on.
4.2 Change Speech and Sounds Volume
Press the  Power button to enter Control Mode then then press and hold  until the
unit sounds a number of beeps to indicate its SPEECH volume setting ‐ continue
holding  to cycle through the 3 settings and release on the required setting. Press
and hold  again within 5 seconds to change the SOUND level setting.
4.3 Add Radio Device
Press the  Power button to enter Control Mode then press and hold  until the unit
announces "add radio device" then release. Press the  button to confirm then
activate the radio device. The unit will sound a high beep if it's a new device and
announce "range test mode" ‐ press  to confirm, or press  to step to the next
function, or press  to exit the mode and the unit will announce the next function.
Note: if the device already exists a low beep will sound.
4.4 Range Test Mode
Press the  Power button to enter Control Mode then press and hold  until the unit
announces "add radio device" then release. Press  again and the unit will announce
"range test mode" then press  to confirm. The   and  buttons will be flashing.
Go to all extremes of the home and press the Pendant, the Reach IP will respond with
a beep and the Pendant button will flash green if the signal is received. Press  to exit
the mode and the unit will announce the next function.