Service Uptime; Solutions - Xerox AltaLink C8030 Customer Expectation & Installation Manual

Version 2.7, c8000 series

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Installation and configuration manual (66 pages)

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Table of Contents

O P E R A T I O N A L C O N S I D E R A T I O N S

Non-Standard Paper Sizes

 Plain paper with a feed length below 5.5in. (140mm) may jam more frequently, which may require replacement of the fuser unit. Therefore paper

transport capability is not guaranteed to meet the spec for plain paper with a feed length below 5.5in. (140mm).

 Select media between 257-300gsm are supported, please see Recommended Materials List for further details

 Media weights heavier than 80lb Cover (216gsm) may experience more frequent miss-feeds from the High Capacity Feeder

 Using coated (e.g., gloss, matte coated or photo finished / proofing) and/ or Cardstock (i.e., >90lb Index / 164 gsm) stock may result in degraded

reliability performance. Customers using these materials exclusively or extensively will see decreased performance as it relates to image quality and

product reliability.

 Attempts to feed heavier than recommended paper stocks, and/or misuse of the media settings, may cause machine damage or poor image quality.

Using media at run modes other than that recommended for the grade may cause poor image quality and machine damage.

 Envelope printing should not be used as a primary application

 Envelopes without windows are supported through the bypass tray in sizes Monarch, DL, C5, and No 10 (other custom sizes are supported as well).

Envelope feeding reliability is highly dependent on the envelope used and the area coverage of the image being affixed to the envelope.

 The optional envelope tray replaces Tray 1. Customer is responsible for installing the envelope tray.

Specialty media may not provide optimum image quality at the extremes of the environmental ranges.

External Keyboard Expectations

 The external keyboard is not functional with Xerox or partner solutions, including solutions such and ConnectKey Apps.

 Function keys (e.g. F1-F12) (outside of its use for Control Panel Button shortcuts) (not supported)

 Page up, Page Down Print Screen, Scroll Lock, Ctrl, Alt, and Pause keys or other PC/MacOS specific keys are not supported

 No support for key repeat

 No mouse support

 No support for Wi-Fi Direct Keyboards

 No support for USB Wireless keyboards

Service Uptime

 The number of copies or prints between service calls on a digital color copier / printer is highly dependent on customer expectations of quality and the

use of applications and throughput materials.

 At an average usage of 10,000 copies or prints per month. It is expected that service will be required about once every 24 weeks. Volumes higher than

this could result in more frequent service.