When Os Is In Operation - NEC Express5800/E120f-M Maintenance Manual

Chapter 1 Maintenance
5.8

When OS is in Operation

[?] Windows operation is unstable
 Have you installed the Starter Pack?
→ If the network driver is installed after OS is installed, Windows operation may become unstable. Install
the Starter Pack by referring to the description about how to install the Starter Pack for each OS in
"Installation Guide (Windows)".
[?] After the system is restored from the backup tool, Windows is misbehaving
→ Install the Starter Pack by using EXPRESSBUILDER (refer to Installing Starter Pack in "Installation
Guide (Windows)".
[?] Fails to be recognized on network
 Is the cable connected properly?
→ Securely connect the proper cable to the network port on the rear of the server. Additionally, make sure
that the cable conforms to the network interface standards.
 Are BIOS settings correct?
→ You can disable the internal network controller using the BIOS setup utility. Check the settings with
BIOS setup utility.
 Have you completed protocol and services settings?
→ Verity that the network driver for the server network controller has been installed. Also verify that
protocol such as TCP/IP or various services have been properly specified.
 Are transfer rate settings correct?
→ Verify that the transfer rate and duplex mode are the same as those of the connecting hubs.
[?] There are RX dropped packets when the system was started on Linux
→ Although there may be RX dropped packets when the system is started, there is no operational problem.
Check the system and network environment when there are RX dropped packets during operation or
when there is no communication.
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Express5800/E120f-M Maintenance Guide
5. Troubleshooting