Problem Of Os Operation - NEC N8100-2773F Maintenance Manual

Chapter 1 Maintenance
5.7

Problem of OS Operation

［?］Windows operation is unstable
 Have you installed Starter Pack?

See "Installation Guide (Windows)" to install Starter Pack.
If you restore the Windows from a backup tool, Starter Pack is needed to install again.
［?］Cannot turn the power OFF at the blue screen (STOP error screen)

Perform the forced shutdown (continue to press the power switch at least four seconds) to turn off the
server.
［?］Unable to connect to a network
 Is the cable connected properly?

Securely connect the proper cable to the network port on the rear of the server. Additionally, make sure
that the cable conforms to the network interface standards.
 Are BIOS settings correct?

With System Utility, you can set the internal network controller to disabled. Check the BIOS settings with
Setup Utility.
 Have you completed protocol and services settings?

Confirm that the network driver for the server has been installed and various settings, such as TCP/IP
protocol, have been properly specified.
 Are transfer rate settings correct?

Confirm that the transfer rate and duplex mode are the same as those of the connecting hubs.
［?］OS stops

Using a latest virus scan utility, scan viruses.

Check the event log.

Check IML.

In order that you can check when needs emerge, collect the information on NMI crash dump.

Acquire Active Health System Log and inform the content to your sales representative.
［?］An error message is displayed in the error log

Follow the information displayed in the error log.
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Express5800/R120h-1M, R120h-2M (2nd-Gen) Maintenance Guide
5. Troubleshooting