junger C8702 Manual page 14

digital audio
modular
processing system
Retrieving diagnostics information
The diagnostic file is an assembly of log information from the frame controller for investigation by
Junger Audio staff. After pressing the <SAVE DIAGNOSTIC FILE> soft button an XML file will be
generated. You must download it to your PC and send it to Junger Audio GmbH if requested.
Important Note! "Thorough diagnostics" is a more comprehensive procedure that will interrupt audio
processing in some of the modules. Only use this process if advised by Junger support team.
Update of the Frame Controller firmware
The firmware for the C8702, called "image" (example: "rel_c8702_1_19_0-32665.img"),
must be "burned" into the flash memory of the Frame Controller.
You may get such an image by http download of a ZIP file from Junger Audio.
Below is an example of a respective URL:
www.junger-audio.com/download/firmware/C8000/C8702/rel_c8702_1_19_0-32665_fw-32679.zip
Such zip file contains an image file and actual module firmware packed into an archive file
(example: "rel_c8000_1_19_x_fw-32679.arc") as well as updated manual(s) and other relevant current
documents. After downloading you must unzip it and store the file(s) locally.
Open the SOFTWARE UPDATE pane of the Frame Controller:
C8000
Frame Controller
C8702
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