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Digital Equipment 5300 Service Manual

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DIGITAL Server 5300
Service Guide
Part Number: ER−K8FWW−SG. A01
February 1998
This manual is for anyone who services the DIGITAL Server 5300 systems. It
includes troubleshooting information, configuration rules, and instructions for removal
and replacement of field-replaceable units.
Digital Equipment Corporation
Maynard, Massachusetts

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  • Page 1 DIGITAL Server 5300 Service Guide Part Number: ER−K8FWW−SG. A01 February 1998 This manual is for anyone who services the DIGITAL Server 5300 systems. It includes troubleshooting information, configuration rules, and instructions for removal and replacement of field-replaceable units. Digital Equipment Corporation...
  • Page 2 February 1998 Digital Equipment Corporation makes no representations that the use of its products in the manner described in this publication will not infringe on existing or future patent rights, nor do the descriptions contained in this publication imply the granting of licenses to make, use, or sell equipment or software in accordance with the description.

  • Page 3: Table Of Contents

    Table of Contents 1 System Overview System Enclosure........................1–2 Cover Interlock ........................ 1–3 Operator Control Panel and Drives..................1–4 System Consoles ........................1–6 AlphaBIOS Boot Menu ....................1–6 SRM Console........................1–6 AlphaBIOS Console......................1–7 Environment Variables..................... 1–7 System Architecture........................ 1–8 CPU Types ...........................
  • Page 4 Power Up/Down Sequence....................1–32 Maintenance Bus (I C Bus)....................1–34 Monitor.......................... 1–35 Fault Display ......................... 1–35 Error State ........................1–35 Configuration Tracking....................1–35 StorageWorks Drives......................1–36 2 Power-Up Control Panel.......................... 2–2 Power-Up Sequence........................ 2–4 Definitions........................2–4 SROM Power-Up Test Flow ....................2–8 SROM Errors Reported......................
  • Page 5 External Interface Address Register - EI_ADDR..............4–5 MC Error Information Register 0 (MC_ERR0 - Offset = 800)..........4–6 MC Error Information Register 1 (MC_ERR1 - Offset = 840)..........4–7 CAP Error Register (CAP_ERR - Offset = 880)..............4–9 PCI Error Status Register 1 (PCI_ERR1 - Offset = 1040)............4–11 5 Removal and Replacement System Safety .........................
  • Page 6 Removal ........................5–23 Replacement ........................5–23 Verification........................5–23 System Fan Removal and Replacement ................5–24 Removal ........................5–25 Replacement ........................5–25 Verification........................5–25 Cover Interlock Removal and Replacement ................5–26 Removal ........................5–27 Replacement ........................5–27 Verification........................5–27 Operator Control Panel Removal and Replacement ............. 5–28 Removal ........................
  • Page 7 Updating Firmware with LFU ....................6–6 Updating Firmware from the CD-ROM................6–8 Updating Firmware from a Network Device..............6–12 LFU Commands......................6–16 Updating Firmware from AlphaBIOS..................6–19 Upgrading AlphaBIOS......................6–20 7 Halts, Console Commands, and Environment Variables Halt Button Functions ......................7–2 Using the Halt Button ......................
  • Page 8 Figures Figure 1-1 System Enclosure ................1–2 Figure 1-2 Cover Interlock Circuit................ 1–3 Figure 1-3 Control Panel Assembly ..............1–4 Figure 1-4 AlphaBIOS Boot Menu................ 1−6 Figure 1-5 Architecture Diagram ................1–8 Figure 1-6 CPU Module Placement..............1–10 Figure 1-7 Memory Placement................1–12 Figure 1-8 How Memory Addressing Is Calculated..........1–14 Figure 1-9 System Motherboard................1–16 Figure 1-10 System Bus Block Diagram ..............1–18...
  • Page 9 Figure 5-15 Removing Floppy ................5−32 Figure 5-16 Removing StorageWorks Disk ............5−34 Figure 5-17 Removing StorageWorks Backplane ..........5−36 Figure 5-18 Removing StorageWorks Ultra SCSI Bus Extender......5−38 Figure 6-1 Running a Utility from a Graphics Monitor.......... 6–2 Figure 6-2 Starting LFU from the AlphaBIOS Console ......... 6–6 Figure 6-3 AlphaBIOS Setup Screen..............
  • Page 10 This manual has eight chapters, as follows: Chapter 1, System Overview, introduces the DIGITAL Server 5300 system. It describes each system component. Chapter 2, Power-Up, provides information on how to interpret the power-up display on the operator control panel, the console screen, and system LEDs.
  • Page 11 The following table lists other books in the documentation set. System Documentation Title Order Number User and Installation Documentation Kit QC–06CAB–H8 DIGITAL Server 5300 User’s Guide ER−K8FWW−UA DIGITAL Server 5300 Basic Installation ER–K8FWW–IM Information on the Internet Access the latest system firmware with a Web browser as follows:...

  • Page 12: System Overview

    System Overview The DIGITAL Server 5300 system base unit consists of up to two CPUs, up to 2 Gbytes of memory, 6 I/O slots, and up to 7 SCSI storage devices. The system is enclosed in a pedestal. DIGITAL Server 5300 systems can also be mounted in a standard 19” rack.

  • Page 13: System Enclosure

    PCI/EISA section of the system card cage. › Operator control panel assembly, which includes the control panel, the LCD display, and the floppy drive. œ CD-ROM drive.  Cooling section containing two fans. ž StorageWorks shelf. 1–2 DIGITAL Server 5300...

  • Page 14: Cover Interlock

    In te rlock D C _E N A B LE _L S w itch M o th erboa rd PK W 0 50 3-97 __________________________ Note _____________________________ The cover interlock must be engaged to enable power-up. ____________________________________________________________ DIGITAL Server 5300 1–3...

  • Page 15: Operator Control Panel And Drives

    PCI1 on the PCI backplane on the system motherboard. Floppy disk. The floppy drive is used to load software. The floppy controller is on the XBUS on the PCI backplane on the system motherboard. 1–4 DIGITAL Server 5300...
  • Page 16 Function of the Halt button is complex because it depends upon the state of the machine when the button is pressed. See “Halt Button Functions” in Chapter 7 for a full discussion of the Halt button. DIGITAL Server 5300 1–5...

  • Page 17: System Consoles

    The SRM console can be run from a serial terminal or a graphics monitor. The following console prompt is displayed whenever the SRM console is invoked: P00>>> 1–6 DIGITAL Server 5300...

  • Page 18: Alphabios Console

    Some environment variable settings are lost when a module is swapped and must be restored after the new module is installed. Refer to Chapter 7 for a convenient worksheet for recording environment variable settings. DIGITAL Server 5300 1–7...

  • Page 19: System Architecture

    C loc k K ey b o ar d In te rfa c e 8 K x 8 2 M B flo p py c n trl P KW 0 502-97 ´ 1–8 DIGITAL Server 5300...
  • Page 20 CPUs to system bus commands and data. The PCI bus is a 64-bit wide bus used for I/O. Logic and sensors on the system motherboard monitor power status and the system environment (temperature and fan speeds). DIGITAL Server 5300 1–9...

  • Page 21: Cpu Types

    PC I 1 S lo t 3 PC I 1 S lo t 4 Sp e aker co nne ctor E IS A /IS A S lo t O C P conne ctor PK W 05 0 4 A-9 7 1–10 DIGITAL Server 5300...

  • Page 22: Alpha Chip Composition

    The second CPU should be installed in CPU slot 1. • Both CPUs must have the same Alpha chip clock speed. The system bus may hang without an error message if the oscillators clocking the CPUs are different. DIGITAL Server 5300 1–11...

  • Page 23: Memory

    PC I 1 S lo t 3 PC I 1 S lo t 4 Sp e aker co nne ctor E IS A /IS A S lo t O C P conne ctor PK W 05 0 4 B-9 7 1–12 DIGITAL Server 5300...

  • Page 24: Memory Variants

    Each riser card receives one DIMM of the DIMM pair. • The largest DIMM pair must be in riser card slot 0. • Other memory pairs must be the same size or smaller than the first memory pair. DIGITAL Server 5300 1–13...

  • Page 25: Memory Addressing

    80 00 0 0 0 0 60 00 0 0 0 0 40 00 0 0 0 0 1 .0 20 00 0 0 0 0 00 00 0 0 0 0 P K W 05 05 -97 1–14 DIGITAL Server 5300...
  • Page 26 5. Memory addresses are contiguous within each memory pair. 6. If memory pairs do not completely fill the 512-Mbyte space provided, memory “holes” occur in the physical address space. 7. Software creates contiguous virtual memory even though physical memory may not be contiguous. DIGITAL Server 5300 1–15...

  • Page 27: System Motherboard

    PC I Backp lane PCI 1 Slot 2 and Lega cy I/O D evices PCI 1 Slot 3 PCI 1 Slot 4 Speaker connector EISA/ISA Slot O CP connector P K W 0 5 0 4 F -9 7 1–16 DIGITAL Server 5300...
  • Page 28 The remote control logic • The system bus to PCI bus bridges • The PCI backplane containing two PCI buses, an EISA/ISA bus, a built-in CD-ROM controller, and an XBUS with several devices integral to the system. DIGITAL Server 5300 1–17...

  • Page 29: System Bus (Backplane)

    < 127 :0 > E V_ DATA M C to PC I B ridg e P C I/ISA PC I/ISA0 IO D 0 IO D 1 P C I1 P K W 0 50 6 -9 7 1–18 DIGITAL Server 5300...
  • Page 30 66 MHz speed no matter what the speed of the CPU is. The system bus backplane initiates memory refresh transactions. Five volt, 3.43 volt, and 12 volt power is provided directly to the motherboard from the power supplies. DIGITAL Server 5300 1–19...

  • Page 31: System Bus To Pci Bus Bridge

    Data A Control to B bus ECC & Data MD PA <63:0> Data A to B & B to A bus ECC & Data MDPB AD<63:32> <127:64> P K W 0 5 0 7 -9 7 1–20 DIGITAL Server 5300...
  • Page 32 In addition to its bridge function, the system bus to PCI bus bridge module monitors every transaction on the system bus for errors. It monitors the data lines for ECC errors and the command/address lines for parity errors. DIGITAL Server 5300 1–21...

  • Page 33: Pci I/O Subsystem

    PK W 05 08-97 Table 1-4 PCI Motherboard Slot Numbering Slot PCI0 PCI1 PCI to EISA/ISA bridge Internal CD-ROM controller PCI slot PCI slot PCI slot PCI slot PCI slot PCI slot 1–22 DIGITAL Server 5300...
  • Page 34 Cable connectors to the CD-ROM, the floppy, and the OCP are on the motherboard. Connectors for the mouse, keyboard, two COM ports, the serial port, and a modem are on the system bulkhead. The bulkhead is part of the system motherboard. DIGITAL Server 5300 1–23...

  • Page 35: Remote Control Logic

    R C M p ow e r M O D EM O FF VA U X fro m po w e r su p plie s EN R C M P KW 05 0 4 C -9 7 1–24 DIGITAL Server 5300...

  • Page 36: Table 1-5 Remote Control Switch Functions

    The remote console manager connects to a modem through the modem port on the bulkhead. The RCM uses VAUX power provided by the system power supplies. The standard I/O ports (keyboard, mouse, COM1 and COM2 serial ports, and parallel ports) are on the same bulkhead. DIGITAL Server 5300 1–25...

  • Page 37: Power Control Logic

    The power control section of the motherboard controls power sequencing and monitors power supply voltage, system temperature, and fans. Figure 1-14 Power Control Logic System M otherbo ard Pow er control logic PK W 0504D -97 1–26 DIGITAL Server 5300...
  • Page 38 Power supply 0, 1: present • Power supply 0, 1: power OK • CPU fan 0, 1: OK • CPU 1: present • Overtemp: Temp OK • System fan 0, 1: OK • Fan Kit OK DIGITAL Server 5300 1–27...

  • Page 39: Power Circuit And Cover Interlock

    Powe r Supply J3 0 C over Interlock Push button O N /O FF Sw itch O C P pack D C _ EN AB LE _L M otherboa rd P K W 05 0 3 A-9 7 1–28 DIGITAL Server 5300...
  • Page 40 RCM_DC_EN_L signal. The cover interlock is located under the top cover between the system card cage and the storage area. To override the interlock, place a suitable object in the interlock switch that closes it. DIGITAL Server 5300 1–29...

  • Page 41: Power Supply

    Figure 1-16 Back of Power Supply and Location Power S upply 1 C urren t share Power S upply 0 + 5V /R eturn +12V /Retu rn +5V /R eturn +3.4V/R eturn M isc. Signal P KW 0513-97 1–30 DIGITAL Server 5300...

  • Page 42: Description

    DC_ENABLE_L input signal starts the DC outputs. • SHUTDOWN_H input signal shuts the power supply off in case of a system fan or CPU fan failure. • POK_H output signal indicates that the power supply is operating properly. DIGITAL Server 5300 1–31...

  • Page 43: Power Up/Down Sequence

    S H U T D O W N P O K O ff O n -O ff B utto n 30 Se co n d Fa n /Tem p D e lay P K W -0 51 3A -97 1–32 DIGITAL Server 5300...
  • Page 44 PCL senses a fault. If a power fault is sensed, the signal SHUTDOWN is asserted after a 30 second delay. Cycling the On-Off button can restore the power. DIGITAL Server 5300 1–33...

  • Page 45: C Bus)

    IO D 1 IO D 0 P C I 0 IO D 0 P C I0 O C P I C B us X BU S C o ntroller C ontroller P K W 05 1 1-97 1–34 DIGITAL Server 5300...

  • Page 46: Monitor

    EEPROM that contains information about the module that can be written and read over the I C bus. All EEPROMs contain the following information: • Module type • Module serial number • Hardware revision for the logical block • Firmware revision DIGITAL Server 5300 1–35...

  • Page 47: Storageworks Drives

    The StorageWorks drives are to the right of the system cage. Up to seven drives fit into the shelf. The system supports fast wide Ultra SCSI disk drives. The RAID controller is also supported. With an optional Ultra SCSI Bus Splitter Kit the StorageWorks shelf can be split into two buses. 1–36 DIGITAL Server 5300...

  • Page 48: Power-Up

    • Power-Up Sequence • SROM Power-Up Test Flow • SROM Errors Reported • XSROM Power-Up Test Flow • XSROM Errors Reported • Console Power-Up Tests • Console Device Determination • Console Power-Up Display • Fail-Safe Loader DIGITAL Server 5300 2–1...

  • Page 49: Control Panel

    When the Halt button LED is lit and the On/Off button LED is on, the system should be running either the SRM console or Windows NT. The potentiometer, accessible through the access hole just above the Reset button controls the intensity of the LCD. Use a small Phillips head screwdriver to adjust. 2–2 DIGITAL Server 5300...

  • Page 50: Table 2-1 Control Panel Display

    Bridge to PCI bus 0 IOD1 Bridge to PCI bus 1 FROM0 Flash ROM COMBO COM controller PCEB PCI-to-EISA bridge EISA system controller NVRAM Nonvolatile RAM Real-time clock I8242 Keyboard and mouse controller On the system motherboard (54-25147-01). DIGITAL Server 5300 2–3...

  • Page 51: Power-Up Sequence

    XSROM. The XSROM, or extended SROM, contains back-up cache and memory tests, the I/O subsystem tests for embedded devices, and a fail-safe loader. The XSROM code resides in sector 0 of FEPROM 0 on the XBUS. Sector 2 of FEPROM 0 contains a 2–4 DIGITAL Server 5300...

  • Page 52: Figure 2-3 Contents Of Feproms

    C o de Fa il S a fe ldr D e co m pre ss 1 M b yte SR M C on sole C o d e 64 K b P K W 0 5 15 -97 DIGITAL Server 5300 2–5...

  • Page 53: Figure 2-4 Console Code Critical Path (Block Diagram)

    C lo ck K ey b oa rd In te rfa c e 8K x8 2M B flo p py c n trl P K W 0 5 02 A -9 7 2–6 DIGITAL Server 5300...
  • Page 54 There are two console programs: the SRM console and the AlphaBIOS console, as detailed in your system User’s Guide. By default, the SRM console is always loaded and I/O system tests are run under it before the system loads AlphaBIOS. DIGITAL Server 5300 2–7...

  • Page 55: Srom Power-Up Test Flow

    S -c ac h e Pa ss L igh t IO D L E D s Ju m p to X S RO M ov er lay in S -c a c h e P K W 04 32-9 6 2–8 DIGITAL Server 5300...
  • Page 56 FW_SCRATCH register where evidence of the power-up failure is left. Upon finding the error, the console sends these messages to COM1 and the OCP: • COM1 (or VGA): Power-up tests have detected a problem with your system • OCP: Power-up failure DIGITAL Server 5300 2–9...

  • Page 57: Table 2-2 Srom Tests

    S-cache parity error detection, SC_CTL register and parity error forcing logic, SC_STAT register and reporting logic IOD Access test Access to IOD CSRs, data path through CAP chip and MDP0 on each IOD, PCI0 A/D lines <31:0> 2–10 DIGITAL Server 5300...

  • Page 58: Srom Errors Reported

    Sctr 0 -XSROM headr CHKSM fail Sctr 0 -XSROM code CHKSM fail Sector 2 failures (XSROM recovery flash unload failure) Sctr 2 -XSROM headr PTTRN fail Sctr 2 -XSROM headr CHKSM fail Sctr 2 -XSROM code CHKSM fail DIGITAL Server 5300 2–11...

  • Page 59: Xsrom Power-Up Test Flow

    N ote : T he X S R O M can on ly p rin t to the con sole device if th e environ m ent variable con so le = se rial. It alw ays send s P K W 0 4 3 2 A -9 6 outpu t to the O C P. 2–12 DIGITAL Server 5300...

  • Page 60: Table 2-3 Xsrom Tests

    B-cache Data Line test B-cache data lines to B-cache data RAMs, B-cache read/write logic B-cache ECC Data Line test CPU chip ECC generation and checking logic, ECC lines from CPU chip to B- cache, B-cache ECC RAMs DIGITAL Server 5300 2–13...

  • Page 61: Table 2-4 Memory Tests

    Memory Bitmap No new logic Maps out bad memory Building by way of the bitmap. It does not completely fail memory. Memory March No new logic Maps out bad memory. test *There is no test 22. 2–14 DIGITAL Server 5300...

  • Page 62: Xsrom Errors Reported

    Sctr 1 -PAL headr PTTRN fail Sctr 1 -PAL headr CHKSM fail Sctr 1 -PAL code CHKSM fail Sctr 3 -CONSLE headr PTTRN fail Sctr 3 -CONSLE headr CHKSM fail Sctr 3 -CONSLE code CHKSM fail DIGITAL Server 5300 2–15...

  • Page 63: Console Power-Up Tests

    PCIs can communicate. Page Table Entry test 1 Tests every PTE using scatter/gather (CAP chip) translation and addressing. Page Table Entry test 2 Tests random PTEs forcing use of all (CAP chip) interesting tag and page registers. 2–16 DIGITAL Server 5300...

  • Page 64: Table 2-6 Pci Motherboard Tests

    SRM console device after the console prompt (or AlphaBIOS pop-up box). The IOD LEDs on the system motherboard are controlled by the diagnostics. If a LED is off, a failure occurred. DIGITAL Server 5300 2–17...

  • Page 65: Console Device Determination

    S -c a c h e Pa s s L ig h t IO D L E D s Ju m p to X S R O M o ve rla y in S -ca c h e PK W0432-96 2–18 DIGITAL Server 5300...

  • Page 66: Console Device Options

    Sent By Serial Graphics SROM COM1 Lost, though a subset is sent to the OCP XSROM COM1 Lost, though a subset is sent to the OCP SRM console COM1¨ VGA, though a subset is sent to the DIGITAL Server 5300 2–19...

  • Page 67: Console Power-Up Display

    BCache testing complete on cpu1 BCache testing complete on cpu0 œ mem_pair0 - 256 MB mem_pair1 - 256 MB mem_pair2 - 64 MB mem_pair3 - 64 MB  20..21..20..21..23..24..24.. Memory testing complete on cpu0 Memory testing complete on cpu1 2–20 DIGITAL Server 5300...
  • Page 68 If a failure occurs, a message is sent to the COM1 port and to the control panel display. Each CPU sends a test completion message to COM1. DIGITAL Server 5300 2–21...
  • Page 69 Floppy0, hose 0, bus 1 slot 0 Mc0, hose 0 bus 0, slot 2 tulip1, hose 0, bus 0, slot 3 System temperature is 31 degrees C ¡ DIGITAL Server 5300 Console V5.0, 02-SEP-1997 18:18:26 P00>>> 2–22 DIGITAL Server 5300...
  • Page 70 The PCI bridges (indicated as IODn) are probed and the devices are reported. I/O adapters are configured. ¡ The SRM console bannerand prompt are printed. (The SRM prompt is shown in this manual as P00>>>. It can, however, be P01>>>.) The SRM console loads and starts the AlphaBIOS console. DIGITAL Server 5300 2–23...

  • Page 71: Fail-Safe Loader

    The XSROM has completed its B-cache and memory tests but has failed to unload the PALcode in FEPROM 0 sector 1 or the SRM console code. • The XSROM reports the errors encountered and loads the fail-safe loader. 2–24 DIGITAL Server 5300...

  • Page 72: Troubleshooting

    The following topics are covered: • Troubleshooting with LEDs • Troubleshooting Power Problems • Running Diagnostics—Test Command • Releasing Secure Mode • Testing an Entire System • Other Useful Console Commands DIGITAL Server 5300 3–1...

  • Page 73: Troubleshooting With Leds

    LEDs are on the system motherboard. Figure 3-1 System Motherboard LEDs S yste m M othe rboard LED s IOD 0 Pass IOD 1 Pass Fan Fault Tem p O K P K W 05 0 4 G -9 7 3–2 DIGITAL Server 5300...

  • Page 74: System Motherboard Leds

    55 degrees C. After the system has cooled down and can be powered up, you can change the threshold. If you do this and the temperature inside the system gets too hot, it is likely that system errors will occur and the system may crash. DIGITAL Server 5300 3–3...

  • Page 75: Troubleshooting Power Problems

    9. Cable failure Indication of failure: 1. LEDs indicate fan and overtemperature condition 2. The OCP display 3. Circuit breaker(s) tripped There is no obvious indication for failures 7 – 10 from the power system. 3–4 DIGITAL Server 5300...

  • Page 76: Halt Caused By Power, Fan, Or Overtemperature Condition

    OCP display. Replace the FRU indicated. 1. If you can get to the SRM console, use the show power command. It will show the last power fault. 2. If neither step one nor step 2 identifies a FRU, replace the motherboard. DIGITAL Server 5300 3–5...

  • Page 77: Running Diagnostics - Test Command

    Either cpun, memn, or pcin, where n is 0, 1, or * for CPUs and PCIs; or where n is 0 through 7 or * for memory. If nothing is specified, the entire system is tested. 3–6 DIGITAL Server 5300...

  • Page 78: Releasing Secure Mode

    The password is now cleared and the console is in user mode. A new password must be set to put the console into secure mode again. For a full discussion of securing the console, see your system User’s Guide. DIGITAL Server 5300 3–7...

  • Page 79: Testing An Entire System

    Starting background memory test, affinity to all CPUs.. Starting processor/cache thrasher on each CPU.. Starting processor/cache thrasher on each CPU.. Testing SCSI disks (read-only) No CD/ROM present, skipping embedded SCSI test Testing other SCSI devices (read-only).. Testing floppy drive (dva0, read-only) 3–8 DIGITAL Server 5300...
  • Page 80 1088289024 1088289024 00003062 memtest memory 1041 1090385920 1090385920 00003084 memtest memory 467607808 467607808 000030d8 exer_kid dkb200.2.0.3 81488896 000030d9 exer_kid dkb400.4.0.3 81472512 0000310d exer_kid dva0.0.0.100 607232 Testing aborted. Shutting down tests. Please wait.. System test complete P00>>> DIGITAL Server 5300 3–9...

  • Page 81: Testing Memory

    Bytes Read -------- ------------ ------------ ------ --------- ------------- ------------ 000046d7 memtest memory 404750336 404750336 000046e0 memtest memory 1011 1058932480 1058932480 000046e9 memtest memory 1000 1047399552 1047399552 000046f2 memtest memory 1046351104 1046351104 000046fb memtest memory 398410240 398410240 3–10 DIGITAL Server 5300...
  • Page 82 000046d7 memtest memory 937426944 937426944 000046e0 memtest memory 2346 2458610560 2458610560 000046e9 memtest memory 2337 2449174528 2449174528 000046f2 memtest memory 2333 2444980736 2444980736 000046fb memtest memory 932070272 932070272 Memory test complete Test time has expired... P00>>> DIGITAL Server 5300 3–11...

  • Page 83: Testing Pci

    (DECchip 21040-AA) slot 2, bus 0 PCI, hose 1 ewa0.0.0.2.1: 08-00-2B-E5-B4-1A polling floppy0 (FLOPPY) PCEB - XBUS hose 0 dva0.0.0.1000.0 DVA0 RX23 Testing all PCI buses.. Testing EWA0 network device Testing VGA (alphanumeric mode only) Testing SCSI disks (read-only) Testing floppy (dva0, read-only) 3–12 DIGITAL Server 5300...
  • Page 84 Device Pass Hard/Soft Bytes Written Bytes Read -------- ------------ ------------ ------ --------- ------------- ----------- 00002c29 exer_kid dkb200.2.0.3 48689152 00002c2a exer_kid dkb400.4.0.3 48689152 00002c5e exer_kid dva0.0.0.100 286720 Testing aborted. Shutting down tests. Please wait.. Testing complete P00>>> DIGITAL Server 5300 3–13...

  • Page 85: Other Useful Console Commands

    0 Environmental events are logged in nvram The show memory command shows memory DIMMs and their starting addresses. Example 3-7 Show Memory P00>>> show memory Slot Type Base ---- ---- ---- -------- DIMM DIMM 20000000 DIMM 40000000 DIMM 60000000 Total 1.2GB 3–14 DIGITAL Server 5300...
  • Page 86 0011 tulip0 Bus 1 pceb0 (EISA Bridge connected to iod0, slot 1) Slot Option Name Type Name Bus 0 iod1 (PCI1) Slot Option Name Type Name NCR 53C810 11000 0002 ncr0 QLogic ISP1020 10201077 0005 isp0 DIGITAL Server 5300 3–15...

  • Page 87: Error Registers

    This chapter describes the registers used to hold error information. These registers include: • External Interface Status Register • External Interface Address Register • MC Error Information Register 0 • MC Error Information Register 1 • CAP Error Register • PCI Error Status Register 1 DIGITAL Server 5300 4–1...
  • Page 88 CO R_E CC _E R R 3 5 34 3 3 3 2 All 1s S E O _H RD _E R R F IL_IR D E I_PA R_E RR U NC _EC C_E RR P K W 0453-96 4–2 DIGITAL Server 5300...
  • Page 89 This bit is set only for an uncorrectable error that follows an uncorrectable error. A correctable error that follows an uncorrectable error is not logged as a second error. B-cache tag parity errors are uncorrectable in this context. ____________________________________________________________ DIGITAL Server 5300 4–3...

  • Page 90: Table 4-1 External Interface Status Register

    CPU has a parity error. <32> Uncorrectable ECC Error. Indicates that fill data UNC_ECC_ERR received from outside the CPU contained an uncorrectable ECC error. In parity mode, this bit indicates a data parity error. 4–4 DIGITAL Server 5300...

  • Page 91: External Interface Address Register - Ei_Addr

    EI_STAT is read correctable, the error bit is cleared and the registers are not unlocked or cleared. Software must reexecute the IPR read sequence. On the second read operation, error bits are in “0,1,x” state, all the related IPRs are unlocked, and EI_STAT is cleared. DIGITAL Server 5300 4–5...

  • Page 92: Mc Error Information Register 0 (Mc_Err0 - Offset = 800)

    P KW 0 5 51 -9 7 Table 4-3 MC Error Information Register 0 Name Bits Type Initial Description State ADDR<31:4> <31:4> Contains the address of the transaction on the system bus when an error is detected. Reserved <3:0> 4–6 DIGITAL Server 5300...

  • Page 93: Mc Error Information Register 1 (Mc_Err1 - Offset = 840)

    31 30 2 9 28 27 2 6 25 2 4 2 3 22 2 1 20 19 1 8 17 1 6 1 5 14 1 312 1 1 10 0 9 08 07 0 6 05 0 4 0 3 02 0 1 0 0 reserved (0) 1 1 1 VALID bit Dirty bit D EVICE_ID M C C omm an d <5:0 > Fa iling Address AD DR <39:32 > P K W 0 551A - 97 DIGITAL Server 5300 4–7...

  • Page 94: Table 4-4 Mc Error Information Register

    Slot number of bus master at the time of the error. MC_CMD<5:0> <13:8> Active command at the time the error was detected. ADDR<39:32> <7:0> Address bits <39:32> of the transaction on the system bus when an error is detected. 4–8 DIGITAL Server 5300...

  • Page 95: Table 4-5 Cap Error Register

    RW1C Uncorrectable ECC error detected by MDPA. Clear state in MDPA before clearing this bit. CRDB <28> RW1C Correctable ECC error detected by MDPB. Clear state in MDPB_STAT before clearing this bit. continued on next page DIGITAL Server 5300 4–9...
  • Page 96 NXM) (except Special Cycle). On reads fill error is also returned. SERR <1> RW1C PCI target state machine observed SERR#. CAP asserts SERR when it is master and detects target abort. PERR <0> RW1C PCI master state machine observed PERR#. 4–10 DIGITAL Server 5300...

  • Page 97: Pci Error Status Register 1 (Pci_Err1 - Offset = 1040)

    P K W 0 5 51 C -9 7 Table 4-6 PCI Error Status Register Name Bits Type Initial Description State ADDR<31:0> <31:0> Contains address bits <31:0> of the transaction on the PCI bus when an error is detected. DIGITAL Server 5300 4–11...

  • Page 98: Removal And Replacement

    1. Remove any jewelry that may conduct electricity before working on the system. 2. If you need to access the system card cage, power down the system and wait 2 minutes to allow components in that area to cool. ____________________________________________________________ DIGITAL Server 5300 5–1...

  • Page 99: Fru List

    B3107-AA 400 MHz CPU 4 Mbyte cache B3107-CA 533 MHz CPU, 4 Mbyte cache Memory Modules 54-25084-DA 32 Mbyte DIMM (synchronous) 20-47405-D3 54-25092-DA 128 Mbyte DIMM (synchronous) 20-45619-D3 54-25149-01 Memory riser card continued on next page 5–2 DIGITAL Server 5300...
  • Page 100 Central Europe, 2.5m long BN35J-02 UK, Ireland, 2.5m long BN35K-02 Switzerland 2.5m long BN35P-02 Denmark, 2.5m long BN35M-02 Italy, 2.5m long BN35L-02 Egypt, India, South Africa, 2.5m long BN35N-02 Israel, 2.5m long continued on next page DIGITAL Server 5300 5–3...
  • Page 101 OCP DC enable pwr cable from OCP conn 17-04685-01 SCSI CD-ROM sig CD-ROM conn on CD-ROM sig conn cable motherbrd 70-37346-01 Power harness Power supply(s) 3 conns. On system motherbrd. CD-ROM/floppy drv pwr continued on next page 5–4 DIGITAL Server 5300...
  • Page 102 Ultra SCSI bus extender Dual Ultra SCSI config two pwr cables to two SCSI bus extenders 17-04700-01 Power cable to Ultra SCSI bus Power harness Ultra SCSI bus extndr(s) pwr and extndr(s) Y StrWrks backpln cable(s) DIGITAL Server 5300 5–5...

  • Page 103: System Exposure

    The system has three sheet metal covers, one on top and one on each side. The covers are removed to expose the system card cage and the power/SCSI sections. Figure 5-2 Exposing the System Top C over Release Latch ,3 5–6 DIGITAL Server 5300...

  • Page 104: Exposing The System

    6. Pull a side panel back a few inches, tilt the top away from the machine, and lift it off. (Repeat for the other side) Dressing the System Reverse the steps in the exposure process. DIGITAL Server 5300 5–7...

  • Page 105: Cpu Removal And Replacement

    CPU. ___________________________________________________________ Figure 5-3 Removing CPU Module ,3 _______________________ WARNING__________________________ CPU modules and memory modules have parts that operate at high temperatures. Wait 2 minutes after power is removed before touching any module. ___________________________________________________________ 5–8 DIGITAL Server 5300...

  • Page 106: Removal

    1. Reverse the steps in the Removal procedure. Verification 1. Start AlphaBIOS Setup, select Display System Configuration, and press Enter. 2. Using the arrow keys, select MC Bus Configuration to display the status of the new module. DIGITAL Server 5300 5–9...

  • Page 107: Cpu Fan Removal And Replacement

    Removal and Replacement CPU Fan Removal and Replacement Figure 5-4 Removing CPU Fan P KW -0 51 6 -9 7 5–10 DIGITAL Server 5300...

  • Page 108: Removal

    2. Unplug the fan from the module. 3. Remove the four Phillips head screws holding the fan to the Alpha chip’s heatsink. Replacement Reverse the above procedure. Verification If the system powers up, the CPU fan is working. DIGITAL Server 5300 5–11...

  • Page 109: Memory Riser Card Removal And Replacement

    ___________________________________________________________ Figure 5-5 Removing Memory Riser Card IP 00216B _______________________ WARNING__________________________ CPU modules and memory riser cards have parts that operate at high temperatures. Wait 2 minutes after power is removed before touching any module. ___________________________________________________________ 5–12 DIGITAL Server 5300...

  • Page 110: Removal

    3. Switch to the SRM console (press and hold the Halt button in; press the Reset button and continue holding the Halt button until the SRM prompt is displayed). Verify the functioning of the new memory by issuing the command test memn, where n is 0, 1, 2, 3, or *. DIGITAL Server 5300 5–13...

  • Page 111: Dimm Removal And Replacement

    Removal and Replacement DIMM Removal and Replacement Figure 5-6 Removing a DIMM from a Memory Riser Card D IM M R iser C ard Largest D IM M goes here. PK W 050 5B-97 5–14 DIGITAL Server 5300...

  • Page 112: Removal

    Press both levers in an arc away from the DIMM and gently pull the DIMM from the connector. Replacement Reverse the steps in the Removal procedure. Verification Follow the verification procedure recommended for the memory riser card, “Memory Card Riser Removal and Replacement” in this chapter. DIGITAL Server 5300 5–15...

  • Page 113: System Motherboard Removal And Replacement

    Removal and Replacement System Motherboard Removal and Replacement Figure 5-7 Removing System Motherboard M odule Brace System M otherboard P K W 0 51 8- 97 5–16 DIGITAL Server 5300...

  • Page 114: Removal

    Power up the system (press and hold the Halt button in; press the Reset button and continue holding the Halt button until the SRM prompt is displayed). Issue the show device command at the console prompt to verify that the system sees all system options and peripherals. DIGITAL Server 5300 5–17...

  • Page 115: Pci/Eisa Option Removal And Replacement

    IP 0 02 25 _______________________ WARNING__________________________ To prevent fire, use only modules with current limited outputs. See National Electrical Code NFPA 70 or Safety of Information Technology Equipment, Including Electrical Business Equipment EN 60 950. ___________________________________________________________ 5–18 DIGITAL Server 5300...

  • Page 116: Removal

    Reverse the steps in the Removal procedure. Verification 1. Start AlphaBIOS Setup, select Display System Configuration, and press Enter. 2. Using the arrow keys, select PCI Configuration or EISA Configuration to determine that the new option is listed. DIGITAL Server 5300 5–19...

  • Page 117: Power Supply Removal And Replacement

    Figure 5-9 Removing Power Supply 4 rear screw s 6/32 inch Pow e r S u pp ly 1 Pow er S up ply 0 2 internal screw s 3.5 m m PK W 0 51 7-9 7 5–20 DIGITAL Server 5300...

  • Page 118: Removal

    5. If you are removing power supply 0, slide the supply out the side of the cabinet. If you are removing power supply 1, lift the supply out the top of the cabinet. Replacement Reverse the steps in the Removal procedure. Verification Power up the system. DIGITAL Server 5300 5–21...

  • Page 119: Power Harness Removal And Replacement

    To M otherb oard C able C lip To C D -RO M and To Pow er Supplies Stora geWorks Shelf Pow er H arness C urrent S hare (70-31346-01) (17-0149 5-01) P K W 0 52 2-9 7 5–22 DIGITAL Server 5300...

  • Page 120: Removal

    7. Unplug the cable connection to the CD-ROM. 8. Unplug the cable connection to the StorageWorks backplane. 9. Remove the power harness from the system. Replacement Reverse the steps in the Removal procedure. Verification Power up the system. DIGITAL Server 5300 5–23...

  • Page 121: System Fan Removal And Replacement

    Removal and Replacement System Fan Removal and Replacement Figure 5-11 Removing System Fan C able to Fan 0 C able to Fan 1 Fan 0 (17-3 1351-01) M odule G uides Fan 1 (17-3 1350-01) PKW 05 23-97 5–24 DIGITAL Server 5300...

  • Page 122: Removal

    6. Unscrew the fan from the frame and remove it from the system. Replacement Reverse the steps in the Removal procedure. Verification Power up the system. If the fan you installed is faulty, the system will not power up. DIGITAL Server 5300 5–25...

  • Page 123: Cover Interlock Removal And Replacement

    Removal and Replacement Cover Interlock Removal and Replacement Figure 5-12 Removing Cover Interlock Interlock Sw itch P K W 0519A- 97 5–26 DIGITAL Server 5300...

  • Page 124: Removal

    7. Remove the two screws holding the interlock in place and remove the interlock ( Replacement Reverse the steps in the Removal procedure. Verification Power up the system. If the switch is faulty, the system will not power up. DIGITAL Server 5300 5–27...

  • Page 125: Replacement

    Removal and Replacement Operator Control Panel Removal and Replacement Figure 5-13 Removing the OCP P K W -0 50 1A -97 5–28 DIGITAL Server 5300...

  • Page 126: Removal

    6. Once the front panel is removed, unscrew the four screws holding the OCP to the front panel. Replacement Reverse the steps in the Removal procedure. Verification Power up the system. If the OCP you installed is faulty, the system will not power up. DIGITAL Server 5300 5–29...

  • Page 127: Cd-Rom Removal And Replacement

    Removal and Replacement CD-ROM Removal and Replacement Figure 5-14 Removing CD-ROM P K W 05 19 -97 5–30 DIGITAL Server 5300...

  • Page 128: Removal

    Reverse the steps in the Removal procedure. Verification Power up the system. Use the following SRM console commands to test the floppy: P00>>> show dev ncr0 P00>>> HD buf/dka nnn where nnn is the device number; for example, dka500. DIGITAL Server 5300 5–31...

  • Page 129: Floppy Removal And Replacement

    Removal and Replacement Floppy Removal and Replacement Figure 5-15 Removing Floppy P K W 0 52 0 -9 7 5–32 DIGITAL Server 5300...

  • Page 130: Removal

    Reverse the steps in the Removal procedure. Verification Power up the system (press the Halt button if necessary to bring up the SRM console). Use the following SRM console commands to test the CD-ROM: P00>>> show dev floppy P00>>> HD buf/dva0 DIGITAL Server 5300 5–33...

  • Page 131: Scsi Disk Removal And Replacement

    Removal and Replacement SCSI Disk Removal and Replacement Figure 5-16 Removing StorageWorks Disk P K W 0 50 1B -97 5–34 DIGITAL Server 5300...

  • Page 132: Removal

    3. Pinch the clips on both sides of the disk and slide it out of the shelf. Replacement Reverse the steps in the Removal procedure. Verification Power up the system. Use the show device console commands to verify that the system sees the disk you replaced. DIGITAL Server 5300 5–35...

  • Page 133: Storageworks Backplane Removal And Replacement

    StorageWorks Backplane Removal and Replacement Figure 5-17 Removing StorageWorks Backplane Sto rageW orks Ba ckp lane U ltra SC SI bus extender (o ptional) U ltra SC SI bus extender P K W 0 5 22 B -9 7 5–36 DIGITAL Server 5300...

  • Page 134: Removal

    Replacement Reverse the steps in the Removal procedure. Verification Power up the system. Use the show device console command to verify that the StorageWorks shelf is configured into the system. DIGITAL Server 5300 5–37...

  • Page 135: Replacement

    Figure 5-18 Removing StorageWorks Ultra SCSI Bus Extender Sto rageW orks Ba ckp lane U ltra SC SI bus extender (o ptional) U ltra SC SI bus extender P K W 0 5 22 B -9 7 5–38 DIGITAL Server 5300...

  • Page 136: Removal

    Replacement Reverse the steps in the Removal procedure. Verification Power up the system. Use the show device console command to verify that the StorageWorks shelf is configured into the system. DIGITAL Server 5300 5–39...

  • Page 137: Running Utilities

    • Running Utilities from a Graphics Monitor • Running Utilities from a Serial Terminal • Running ECU • Running RAID Standalone Configuration Utility • Updating Firmware with LFU • Updating Firmware from AlphaBIOS • Upgrading AlphaBIOS DIGITAL Server 5300 6–1...

  • Page 138: Running Utilities From A Graphics Monitor

    $OSKD%,26 6HWXS ) +HOS 'LVSOD\ 6\VWHP &RQILJXUDWLRQ 8SJUDGH $OSKD%,26 +DUG 'LVN 6HWXS &026 6HWXS ,QVWDOO :LQGRZV 17 5XQ (&8 IURP IORSS\ 8WLOLWLHV 26 6HOHFWLRQ 6HWXS $ERXW $OSKD%,26 5XQ 0DLQWHQDQFH 3URJUDP P K -07 2 9 -96 6–2 DIGITAL Server 5300...

  • Page 139: Running Utilities From A Serial Terminal

    Table 6-1 AlphaBIOS Option Key Mapping AlphaBIOS Key VTxxx Key Ctrl/A Ctrl/B Ctrl/C Ctrl/D Ctrl/E F6¨ Ctrl/F F7¨ Ctrl/P Ctrl/R Ctrl/T Ctrl/U Insert Ctrl/V Delete Ctrl/W Backspace Ctrl/H Escape Ctrl/[ DIGITAL Server 5300 6–3...

  • Page 140: Running Ecu

    STEP 4: Examine required details STEP 5: Save and exit _________________________ NOTE____________________________ Step 1 of the ECU provides online help. It is recommended that you select this step and become familiar with the utility before proceeding. ___________________________________________________________ 6–4 DIGITAL Server 5300...

  • Page 141: Running Raid Standalone Configuration Utility

    02.Automatic Configuration 03.New Configuration 04.Initialize Logical Drive 05.Parity Check 06.Rebuild 07.Tools 08.Select SWXCR 09.Controller Setup 10.Diagnostics Refer to the RAID Array Subsystems documentation for information on using the Standalone Configuration Utility to set up RAID drives. DIGITAL Server 5300 6–5...

  • Page 142: Updating Firmware With Lfu

    Starting LFU from the AlphaBIOS Console AlphaBIOS Setup Display System Configuration... Upgrade AlphaBIOS Hard Disk Setup CMOS Setup... Install Windows NT Utilities About AlphaBIOS... Press ENTER to upgrade your AlphaBIOS from floppy or CD-ROM. ESC=Exit P K -0726 A -9 6 6–6 DIGITAL Server 5300...
  • Page 143 P00>>> boot dka500 (boot dka500.5.0.1.1 -flags 0,0) block 0 of dka500.5.0.1.1 is a valid boot block jumping to bootstrap code The default bootfile for this platform is [AS1200]AS1200_LFU.EXE Hit <RETURN> at the prompt to use the default bootfile. DIGITAL Server 5300 6–7...

  • Page 144: Updating Firmware From The Cd-Rom

    Compares loadable and hardware images. ? or Help Scrolls this function table. ---------------------------------------------------------------- œ UPD> list Device Current Revision Filename Update Revision AlphaBIOS V5.32-0 arcrom V6.40-1 srmflash V5.0-1 srmrom 6.0-3 ***** Loadable Firmware Update Utility ***** Continued on next page 6–8 DIGITAL Server 5300...
  • Page 145 In this example, the resident firmware for each console (SRM and AlphaBIOS) is at an earlier revision than the firmware in the update file. Continued on next page DIGITAL Server 5300 6–9...
  • Page 146 ž Confirm update on: AlphaBIOS [Y/(N)] y DO NOT ABORT! AlphaBIOS Updating to V6.40-1... Verifying V6.40-1... PASSED. Confirm update on: srmflash [Y/(N)] y DO NOT ABORT! srmflash Updating to V6.0-3... Verifying V6.0-3... PASSED. Ÿ UPD> exit 6–10 DIGITAL Server 5300...
  • Page 147 The default is no. Once the update begins, do not abort the operation. Doing so will corrupt the firmware on the module. ‹ The exit command returns you to the console from which you entered LFU (either SRM or AlphaBIOS). DIGITAL Server 5300 6–11...

  • Page 148: Updating Firmware From A Network Device

    [The function table displays, followed by the UPD> prompt, as shown in Example A–3.] › UPD> list Device Current Revision Filename Update Revision AlphaBIOS V5.12-2 arcrom V6.40-1 kzpsa0 kzpsa_fw kzpsa1 kzpsa_fw srmflash V1.0-9 srmrom V6.0-3 cipca_fw A315 dfpaa_fw 2.46 Continued on next page 6–12 DIGITAL Server 5300...
  • Page 149 In this example, the resident firmware for each console (SRM and AlphaBIOS) and I/O adapter is at an earlier revision than the firmware in the update file. Continued on next page DIGITAL Server 5300 6–13...
  • Page 150 Updating to V6.40-1... Verifying V6.40-1... PASSED. DO NOT ABORT! kzpsa0 Updating to Verifying A11... PASSED. DO NOT ABORT! kzpsa1 Updating to Verifying A11... PASSED. DO NOT ABORT! srmflash Updating to V6.0-3... Verifying V6.0-3... PASSED.  UPD> exit 6–14 DIGITAL Server 5300...
  • Page 151 Typically, LFU requests confirmation before updating each console’s or device’s firmware. The -all option removes the update confirmation requests.  The exitcommand returns you to the console from which you entered LFU (either SRM or AlphaBIOS). DIGITAL Server 5300 6–15...

  • Page 152: Lfu Commands

    Lists release notes for the LFU program. update Writes new firmware to the module. verify Reads the firmware from the module into memory and compares it with the update firmware. These commands are described in the following pages. 6–16 DIGITAL Server 5300...
  • Page 153 The files for updating both console firmware and I/O firmware are too large to fit on a 1.44 MB disk, so only one type of firmware can be updated at a time. Restarting LFU enables you to specify another update file. DIGITAL Server 5300 6–17...
  • Page 154 The verify command reads the firmware from the module into memory and compares it with the update firmware. If a module already verified successfully when you updated it, but later failed tests, you can use verify to tell whether the firmware has become corrupted. 6–18 DIGITAL Server 5300...

  • Page 155: Updating Firmware From Alphabios

    AlphaBIOS Setup Screen AlphaBIOS Setup Display System Configuration... Upgrade AlphaBIOS Hard Disk Setup CMOS Setup... Install Windows NT Utilities About AlphaBIOS... Press ENTER to upgrade your AlphaBIOS from floppy or CD-ROM. ESC=Exit P K -0726 A -9 6 DIGITAL Server 5300 6–19...

  • Page 156: Upgrading Alphabios

    5. When the upgrade is complete, issue the LFU exit command. The system is reset and you are returned to AlphaBIOS. 6. If you press the Reset button instead of issuing the LFU exit command, the system is reset and you are returned to LFU. 6–20 DIGITAL Server 5300...

  • Page 157: Halts, Console Commands, And Environment Variables

    It is recommended that you keep a list of the environment variable settings for systems that you service, because you will need to restore certain environment variable settings after swapping modules. Refer to Table 7-4 for a convenient worksheet. ____________________________________________________________ DIGITAL Server 5300 7–1...

  • Page 158: Halt Button Functions

    The SRM console firmware allows you to set a password to prevent unauthorized access to the console. If you forget the password, the Halt button, with the login command, lets you clear the password and regain control of the console. See Chapter 3 of your system User’s Guide. 7–2 DIGITAL Server 5300...

  • Page 159: Halt Assertion

    However, you can enter the RCM haltin command followed by the RCM reset command to force a halt assertion. Upon reset, the system powers up to the SRM console, but the SRM console does not load the AlphaBIOS console. DIGITAL Server 5300 7–3...
  • Page 160 When the SRM console prompt is displayed, edit the script to delete the offending command. See “Creating a Power-Up Script” in Chapter 4 of your system User’s Guide for more information on editing the nvram script. 7–4 DIGITAL Server 5300...

  • Page 161: Summary Of Srm Console Commands

    Info 5 reads the PAL built logout area that contains the data used by the operating system to create the error entry Info 8 reads the IOD and IOD 1 registers. initialize Resets the system. Runs the Loadable Firmware Update Utility continued on next page DIGITAL Server 5300 7–5...

  • Page 162: Table 7-2 Summary Of Srm Console Commands

    Displays the modem dialout string. rcm_dialout show version Displays the version of the console program. start Starts a program previously loaded on the processor specified. stop Halts the specified processor. (Same as halt.) test Runs firmware diagnostics for the system. 7–6 DIGITAL Server 5300...

  • Page 163: Summary Of Srm Environment Variables

    Must be restored after a PCI motherboard is replaced. tga_sync_green Specifies the location of the SYNC signal generated by the DIGITAL ZLXp-E PCI graphics accelerator option. tt_allow_login Enables or disables login to the SRM console firmware on other console ports. DIGITAL Server 5300 7–7...

  • Page 164: Recording Environment Variables

    Use the show* command to list environment variable settings. Table 7-4 Environment Variables Worksheet Environment System Name System Name System Name Variable com1_baud com2_baud console cpu_enabled kzpsa*_host_id memory_test ocp_text pci_parity pk*0_fast pk*0_host_id pk*0_soft_term sys_model_num sys_serial_num sys_type tga_sync_green tt_allow_login 7–8 DIGITAL Server 5300...

  • Page 165: Managing The System Remotely

    You can also use the RCM from the local console terminal. • Sections in this chapter are: • RCM Overview • First-Time Setup • RCM Commands • Dial-Out Alerts • Using the RCM Switchpack • Troubleshooting Guide • Modem Dialog Details DIGITAL Server 5300 8–1...

  • Page 166: Rcm Overview

    You can, however, use the RCM halt command during power-up to force a halt assertion. Refer to Chapter 7 for information on halt assertion. ___________________________________________________________ 8–2 DIGITAL Server 5300...

  • Page 167: First-Time Setup

    To set up the RCM to monitor a system remotely, connect the console terminal and modem to the ports at the back of the system, configure the modem port for dial-in, and dial in. Figure 8-1 RCM Connections VTxxx PK-0906-97 DIGITAL Server 5300 8–3...

  • Page 168: Configuring The Modem

    3. Use the setpass command to set a modem password. 4. Enable the modem port with the enable command. 5. Enter the quit command to leave the RCM. 6. You are now ready to dial in remotely. 8–4 DIGITAL Server 5300...

  • Page 169: Dialing In And Invoking Rcm

    At this point no one at the local terminal can perform any tasks except for typing the RCM escape sequence. The local terminal displays any SRM console output entered remotely. ____________________________________________________________ 3. Type the RCM escape sequence (not echoed). ^]^]rcm RCM> DIGITAL Server 5300 8–5...

  • Page 170: Using Rcm Locally

    2. To exit RCM and reconnect to the system console port, enter the quit command. (See š ). Press Return to get a prompt from the operating system or system console. Example 8-2 Invoking and Leaving RCM Locally ™ P00>>> ^]^]rcm RCM> š RCM> quit Focus returned to COM port 8–6 DIGITAL Server 5300...

  • Page 171: Rcm Commands

    Exits console mode and returns to system console port reset Resets the server. Emulates pressing the Reset button. setesc Changes the escape sequence for invoking command mode setpass Changes the modem access password status Displays system status and sensors DIGITAL Server 5300 8–7...

  • Page 172: Command Conventions

    The RCM repeats the dial-out alert at 30-minute intervals until the alert is cleared. Dial-out remains enabled until the alert_disable command or the disable command is issued. See also the enable and disable commands. RCM>alert_ena 8–8 DIGITAL Server 5300...
  • Page 173 The enable command enables remote access to the RCM modem port. It can take up to 10 seconds for the enable command to be executed. RCM>enable When the modem is enabled, it remains enabled until the disable command is issued. DIGITAL Server 5300 8–9...
  • Page 174 Focus returned to COM port The halt command can be used to force a halt assertion. See Chapter 7 for information on halt assertion. _________________________ NOTE____________________________ If you are running Windows NT, the halt command has no effect. ___________________________________________________________ 8–10 DIGITAL Server 5300...
  • Page 175 If, for some reason, it is not possible to issue the poweron command, the local operator can start the system as follows: Press the On/Off button to the off position and disconnect the power cord. Reconnect the power cord and press the On/Off button to the on position. DIGITAL Server 5300 8–11...
  • Page 176 The reset command requests the RCM to reset the hardware. The reset command is equivalent to pressing the Reset button on the control panel. RCM>reset Focus returned to COM port 8–12 DIGITAL Server 5300...
  • Page 177 Control characters are not echoed when entering the escape sequence. Use the status command to verify the complete escape sequence. setpass The setpass command allows the user to change the modem access password that is prompted for at the beginning of a modem session. DIGITAL Server 5300 8–13...
  • Page 178 Escape Sequence: ^]^]RCM Remote Access: ENABLE Alerts: DISABLE Alert Pending: NO Temp (C): 26.0 RCM Power Control: ON RCM Halt: Deasserted External Power: ON Server Power: ON RCM> The status fields are explained in Figure 8-3. 8–14 DIGITAL Server 5300...

  • Page 179: Table 8-2 Rcm Status Command Fields

    The RCM Halt: field does not report halts caused by pressing the Halt button. External Power: Current state of power to RCM. Always on. Server Power: Indicates whether power to the system is on or off. DIGITAL Server 5300 8–15...

  • Page 180: Dial-Out Alerts

    RCM status command should display “Remote Access: Enable.” See › 3. Enter the alert_ena command to enable outgoing alerts. See Example 8-3 Configuring the Modem for Dial-Out Alerts ™ P00>>> set rcm_dialout “ATDTstring#;” RCM>enable RCM>status š Remote Access: Enable › RCM>alert_ena 8–16 DIGITAL Server 5300...

  • Page 181: Composing The Dial-Out String

    The valid characters for the dial-out string are the characters on a phone keypad: 0–9, *, and #. A comma (,) requests that the modem pause for 2 seconds, and a semicolon (;) is required to terminate the string. The elements of the dial-out string are explained in Figure 8-4. DIGITAL Server 5300 8–17...

  • Page 182: Table 8-3 Elements Of The Dial-Out String

    Dial the paging service. 15085553333 Pause for 12 seconds for paging ,,,,,, service to answer “Message,” usually a call-back 5085553332# number for the paging service. Return to command mode. Must be entered at end of string. 8–18 DIGITAL Server 5300...

  • Page 183: Using The Rcm Switchpack

    R C M p ow e r M O D EM O FF VAU X fro m po w e r su p plie s EN R C M P KW 05 0 4 C -9 7 DIGITAL Server 5300 8–19...

  • Page 184: Figure 8-3 Rcm Switches (Factory Settings)

    Enables or disables the modem. The default is OFF (modem enabled). RPD DIS Enables or disables remote poweroff. The default is OFF (remote poweroff enabled). SET DEF Sets the RCM to the factory defaults. The default is OFF (reset to defaults disabled). 8–20 DIGITAL Server 5300...

  • Page 185: Uses Of The Switchpack

    4. Locate the RCM switchpack on the system board and change the switch setting as desired. 5. Replace the system covers and plug in the power cords. 6. Power up the system to the SRM console prompt and type the escape sequence to enter RCM command mode, if desired. DIGITAL Server 5300 8–21...

  • Page 186: Resetting The Rcm To Factory Defaults

    10. Power up the system to the SRM console prompt, and type the default escape sequence to invoke RCM command mode: ^]^]RCM 11. Reset the modem password. Reset the escape sequence, if desired, as well as any other states. 8–22 DIGITAL Server 5300...

  • Page 187: Troubleshooting Guide

    The console terminal is System and terminal Disable RCM and set the displaying garbage. baud rate set incorrectly. system and terminal baud rates to 9600 baud. contined on next page DIGITAL Server 5300 8–23...

  • Page 188: Table 8-5 Rcm Troubleshooting

    After the system and This delay is normal Wait a few seconds for RCM are powered up, behavior. the COM port to start the COM port seems to working. hang briefly. Continued on next page 8–24 DIGITAL Server 5300...
  • Page 189 RCM. answer string as described in “Modem Dialog Details.” Refer to “Using the RCM Switchpack.” The modem has been disabled on the RCM switchpack. DIGITAL Server 5300 8–25...

  • Page 190: Modem Dialog Details

    To replace the initialization string: P00>>> set rcm_init “new_init_string” To replace the answer string: P00>>> set rcm_answer “new_answer_string” To display all the RCM strings that can be set by the user: P00>>> show rcm* rcm_answer ATXA rcm_dialout rcm_init AT&F0EVS0=0S12=50 P00>>> 8–26 DIGITAL Server 5300...

  • Page 191: Initialization String Substitutions

    Managing the System Remotely Initialization String Substitutions The following modems require modified initialization strings. Modem Model Initialization String Motorola 3400 Lifestyle 28.8 at&f0e0v0x0s0=2 AT&T Dataport 14.4/FAX at&f0e0v0x0s0=2 Hayes Smartmodem Optima 288 V- at&fe0v0x0s0=2 34/V.FC + FAX DIGITAL Server 5300 8–27...
  • Page 192 5–27 CAP_ERR Register, 4–11 CPU module, 1–10 CD-ROM configuration rules, 1–11 removal and replacement, 5–31 fan removal and replacement, 5–11 COM1 port, 2–19 removal and replacement, 5–9 Command summary (SRM), 7–5 variants, 1–11 Console DIGITAL Server 5300 Index-1...
  • Page 193 6–18, 6–19 updating, SRM command, 6–6 lfu, 6–18, 6–19 Floppy list, 6–9, 6–15, 6–17, 6–20 removal and replacement, 5–33 readme, 6–18, 6–20 FRU list, 5–2 summary, 6–18 FRU part numbers, 5–3 update, 6–11, 6–18, 6–20 Index–2 DIGITAL Server 5300...
  • Page 194 PCI Error Status Register 1, 4–14 alert_ena, 8–8 PCI slot numbering, 1–23 disable, 8–9 PCI/EISA option removal and replacement, 5–19 enable, 8–9 PCI_ERR Register, 4–14 halt, 8–10 Power circuit, 1–28 haltin, 8–11 failures, 1–29 haltout, 8–11 Power cords, 5–4 DIGITAL Server 5300 Index–3...
  • Page 195 5–37 disk removal and replacement, 5–35 verify command (LFU), 6–18, 6–20 repeater removal and replacement, 5–39 System architecture, 1–8 fully configured, 1–9 XBUS, 1–23 System bus, 1–9 XSROM System bus block diagram, 1–18 defined, 2–4 Index–4 DIGITAL Server 5300...
  • Page 196 Index errors, 2–15 power-up test flow, 2–12 tests, 2–13 DIGITAL Server 5300 Index–5...

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