Digital Equipment 5220 Series Service Maintenance Manual
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Digital Equipment 5220 Series Service Maintenance Manual

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DIGITAL Server 5220 Series
Service Maintenance Manual
Part Number: ER-J2BWW-SM. A01
Digital Equipment Corporation

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Summary of Contents for Digital Equipment 5220 Series

  • Page 1 DIGITAL Server 5220 Series Service Maintenance Manual Part Number: ER-J2BWW-SM. A01 Digital Equipment Corporation...
  • Page 2 The information in this document is subject to change without notice and should not be construed as a commitment by Digital Equipment Corporation. Digital Equipment Corporation assumes no responsibility for any errors that might appear in this document. The software, if any, described in this document is furnished under a license and may be used or copied only in accordance with the terms of such license.
  • Page 3 The FCC wants you to know... This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. Any changes or modifications made to this equipment may void the user's authority to operate this equipment.
  • Page 4 This equipment is in the 2nd Class category (information equipment to be used in a residential area or an adjacent area thereto) and conforms to the standards set by the Voluntary Control Council For Interference by Data Processing Equipment and Electronic Office Machines aimed at preventing radio interference in such residential area.

  • Page 5: Table Of Contents

    Contents Preface Product Description Introduction ........................1-1 Reliability/Availability....................1-1 Server Expansion ....................1-2 Server Management and Security................1-3 Server Configurations.....................1-4 Server Naming Guidelines ..................1-4 Product Model Numbering Convention ..............1-5 Related Material ......................1-7 Latest Product Information and Updates .................1-9 Server Software and Utilities Introduction ......................ServerWORKS Quick Launch................
  • Page 6 Contents Enabling Password On Boot ..............2-14 Eliminating User and Supervisor Passwords........... 2-14 Other Security Options ................2-15 Changing the Boot Sequence ............... 2-16 Speeding up the Boot Process..............2-17 Checking System Management Parameters ..........2-18 BIOS Upgrade Utility ................... 2-19 SCSI Configuration Utility ..................
  • Page 7 Contents Obtaining Information Using the BIOS Setup Utility ........DIGITAL ServerWORKS Manager ..............Displaying Server Status Using the Hardware ............4-10 Server Status Messages................4-11 POST OCP Messages..................4-13 POST/Boot Codes for the Processor Module ..........4-13 OCP Messages ....................4-16 OCP Status and Error Messages ..............
  • Page 8 Contents Main Logic Board Components ..............5-24 Processor Module Components ..............5-26 Video/Ethernet Daughter Card Connectors and Indicators......5-27 Jumpers and Switch Settings................ 5-28 Processor Module Switch Settings ..............5-30 Installing Additional Memory ................. 5-32 Server DIMM Requirements..............5-32 Memory Configuration Guidelines ............5-33 Memory Configurations.................
  • Page 9 Contents PCI ISA IDE Xcelerator (PIIX4)................BIOS ROM......................System I/O ......................Ultra I/O Controller................. Serial Interface ..................Serial Interface Pin Assignments ..............Parallel Interface..................Parallel Interface Pin Assignments..............Diskette Controller ................. Keyboard/Mouse Controller..............Keyboard/Mouse Connector Pin Assignments..........SCSI Interface..................... SCSI Controller .................... SCSI Connectors..................
  • Page 10 Contents Figures Typical DIGITAL Server 5100/5200 ................... viii 2-1. Typical BIOS Setup Utility Screen................2-2. PCI IRQ Assignment Example Menu................. 2-14 5-1. FRU Front View......................5-2. FRU Left-Side View....................5-3. FRU Right-Side/Rear View..................5-4. Server Brake ......................5-10 5-5. Unlocking and Removing the Side Panels ..............5-12 5-6.

  • Page 11: Preface

    Preface This Service Maintenance Manual is a troubleshooting guide that can be used for reference when servicing DIGITAL Servers. DIGITAL reserves the right to make changes to this Service Maintenance Manual without notice. Accordingly, the illustrations and procedures in this document might not apply to all DIGITAL Servers to be serviced since many of the diagnostic tests are designed to test more than one product.
  • Page 12 Preface DEC00421 Typical DIGITAL Server 5220 viii...

  • Page 13: Product Description

    Product Description Introduction The DIGITAL Server 5220 is a high-performance, highly-scaleable network and application server featuring the latest in modular processor, and storage technology. The DIGITAL Server provides support for the following features: Reliability/Availability Processor Module Support for one or two processors with 512 KB L2 cache. Dual-Channel SCSI Onboard dual-channel SCSI controller with wide Ultra Controller...

  • Page 14: Server Expansion

    Product Description Flexible Memory Server memory can be upgraded from 64 MB to a Architecture maximum of 1 GB using 64 MB, 128 MB, or 256 MB registered SDRAM. SDRAM DIMMs 168-pin registered SDRAM DIMMs, 10 ns or faster, with 100 MHz bus speed.

  • Page 15: Server Management And Security

    Product Description Hot Swap Disk Capability Allows replacement of hot swap drives while the server is operating. External SCSI Ports The server can be cabled to a rear panel SCSI knockout to provide a connection to an external storage expansion box.

  • Page 16: Server Configurations

    Product Description Server Configurations The following rules apply when Product Family Names and Product Model Names are assigned to DIGITAL Server products. These rules apply to all products developed in the NT Server Business Unit (NTSBU). Server Naming Guidelines • All products in a family carry the same name on the nameplate.

  • Page 17: Product Model Numbering Convention

    Product Description Product Model Numbering Convention The following example describes the product model numbering convention: DIGITAL SERVER 1234 5678 R 1 = PRODUCT FAMILY NAME (first character of family number) 2 = MAJOR PROCESSOR TECHNOLOGY DIFFERENTIATOR WITHIN THE FAMILY. This number will be assigned to each new platform based on the following matrix. Open numbers will be assigned as new processor technology is introduced.
  • Page 18 Product Description 3, 4 = USED TO DIFFERENTIATE MODELS BASED UPON DIFFERENT PROCESSORS WITHIN A PROCESSOR TECHNOLOGY (I.E. CLOCK SPEED, CACHE SIZE) START AT 00 FOR FIRST MODEL AND INCREMENT BY 05 FOR EACH ADDITIONAL MODEL. 5 = CPU TYPE BLANK = PENTIUM 1= PENTIUM PRO 2 = PENTIUM II/SLOT 1...

  • Page 19: Related Material

    Product Description Related Material The following related material is available: Document or Software Order Number Description Title Installation Guide ER-J2BWW-IM (Multi- Provides information on language)* connecting hardware cables and booting the server. This guide ER-J2BWW-IJ (Japanese) also explains how to use DIGITAL ServerWORKS Quick Launch to install an operating system, create driver and utility diskettes, and...
  • Page 20 Product Description Document or Software Order Number Description Title DIGITAL ServerWORKS QB-4WY9A-SA (Multi- Contains ServerWORKS Quick software language)* Launch and ServerWORKS Manager software and documentation. Quick Launch consists of a bootable CD-ROM disc, a companion CD-ROM, and Getting Started guide. This program steps the user through the initial server setup and operating system installation.

  • Page 21: Latest Product Information And Updates

    Product Description Latest Product Information and Updates Current server utilities and technical support information is available on the Quick Launch CD-ROM disc and the Internet. For product information, use the address: http://www.windows.digital.com For technical support, use the address: http://www.windows.digital.com/support/support.asp For access directly to the software library for BIOS and driver updates, use the address: http://www.windows.digital.com/~ftp/00-index.stm...

  • Page 22: Server Software And Utilities

    Server Software and Utilities Introduction This chapter describes the utilities supplied with the server. Server utilities include: • ServerWORKS Quick Launch  This software is used to install a network operating system onto the server. The CD-ROM also contains various device drivers and on-line documentation.

  • Page 23: Serverworks Quick Launch

    Server Software and Utilities ServerWORKS Quick Launch ServerWORKS Quick Launch is used to install the server’s Network Operating System (NOS). In addition to providing quick and seamless NOS installation, Quick Launch also provides device drivers, documentation, and the ability to make diskettes of utilities such as diagnostics.
  • Page 24 Server Software and Utilities The following is an example of a BIOS Setup utility screen. Main Advanced Security Boot Exit Item Specific Help System Time: [13:11:10] System Date: [10/29/1997] Diskette A: [1.44 MB,3½"] >Primary Master [CD-ROM] >Secondary Master [None] Video System: [EGA/VGA] Monitor Type: [Color]...

  • Page 25: Accessing The Bios Setup Utility

    Server Software and Utilities Use the BIOS Setup utility to: • Set time and date • Change I/O port settings • Set security options • Change the boot sequence • Check system management parameters The remainder of this section explains how to run the BIOS Setup utility, maneuver through the options, and perform specific tasks.

  • Page 26: Helpful Hints

    Server Software and Utilities Helpful Hints When using the System Setup (F2) in the BIOS Setup utility: • Several keyboard keys are assigned to help select menus and sub-menus, options, change option values, and display help information. These keys are displayed at the bottom of all menus as follows: Function Help (provides a general help screen)

  • Page 27: Changing The Server's Configuration

    Server Software and Utilities Changing The Server’s Configuration The following sections provide detailed information on changing the server’s factory configuration. Changing Time and Date To change the time and date: 1. Reboot the server. 2. Press <F2> when the DIGITAL logo screen appears. 3.

  • Page 28: Changing I/O Port Settings

    Server Software and Utilities Changing I/O Port Settings The following list shows the settings that can be made to the I/O ports via the Advanced section of the BIOS Setup utility. • PS/2 mouse • COM1 • COM2 • Parallel port •...

  • Page 29: Assigning Irqs

    Server Software and Utilities Assigning IRQs The following information is important for managing server IRQ assignments. The default setting for PCI expansion boards is Auto Select, which automatically assigns IRQs to PCI expansion boards. If you have ISA expansion boards or you wish to manually control PCI IRQ assignments, you must do the following to assign IRQs to expansion slots.

  • Page 30: Pci Irq Assignments

    Server Software and Utilities PCI IRQ Assignments In the BIOS, the PCI slots are assigned PCI IRQ A, B, C, or D, using mnemonics PIRQA, PIRQB, PIRQC, and PIRQD. PIRQD is reserved for the USB ports (USB IRQ). The V-Net card is installed in the Proprietary slot and uses PIRQA for the SVGA controller and PIRQB for the Ethernet controller.
  • Page 31 Server Software and Utilities In BIOS Setup [F2], PCI IRQ lines 1 to 4 can be mapped to any one of the IRQs (3, 4, 5, 7, 9, 10, 11, 12, 14, 15) that are displayed in the Setup menu. However, there are certain rules that must be followed to avoid IRQ conflicts.
  • Page 32 Server Software and Utilities PCI Slot Added Card SCSI Controller with single SCSI Controller with multiple IRQs E-Net Card with single IRQ E-Net Card with multiple IRQs C. As another example, if you install a SCSI card into slot 1, which uses PIRQA, do not install an E-net card into slot 2, 7, 9, or 10, because these slots also use PIRQA.

  • Page 33: Setting Up Security

    Server Software and Utilities Setting Up Security The following sections describe the security features available and how to use them. Setting Supervisor and User Passwords The server has password protections that can be set to prevent unauthorized access to the BIOS Setup utility. If a supervisor password is set, the server prompts you to enter a password before accessing the BIOS Setup utility.
  • Page 34 Server Software and Utilities Perform the following steps to set a supervisor password: 1. Reboot the server and enter Setup. 2. Highlight the “Security” menu. 3. Highlight “Set Supervisor Password” and press [Enter]. 4. Type in a seven (7) digit alpha-numeric supervisor password and then press [Enter].

  • Page 35: Enabling Password On Boot

    Server Software and Utilities Enabling Password On Boot When “Password On Boot” is enabled, a screen appears after POST. The screen asks fort the supervisor or user password to allow the server to finish the boot process. Perform the following steps to set “Password On Boot”: 1.

  • Page 36: Other Security Options

    Server Software and Utilities Other Security Options These options can provide further security for the server under certain conditions: • If “Password On Boot” is enabled and “Diskette Access” is set to “Supervisor,” entering the supervisor password at boot allows access to a diskette.

  • Page 37: Changing The Boot Sequence

    Server Software and Utilities Changing the Boot Sequence It is sometimes necessary to change the server’s boot sequence. Follow the network manual’s instructions to determine the correct boot sequence. To change the boot sequence, proceed as follows: 1. Reboot the server and enter Setup. 2.

  • Page 38: Speeding Up The Boot Process

    Server Software and Utilities Speeding up the Boot Process There are four options for speeding up the boot process which, in essence, eliminate or replace displays or checks. To make these changes, proceed as follows: 1. Reboot the server and enter Setup. 2.

  • Page 39: Checking System Management Parameters

    Server Software and Utilities Checking System Management Parameters These screens allow you to see an overview of your server's system and environment parameters, and details of the system assets (environment, memory, POST system, processor module, main logic board, and PCI IRQ assignment). To manage the system: 1.

  • Page 40: Bios Upgrade Utility

    Server Software and Utilities BIOS Upgrade Utility All servers have BIOS software in a flash (ROM) chip located on the main logic board. This BIOS initializes hardware and boots the operating system when the server is turned on. The BIOS also provides access to other services such as a keyboard and disk drives.

  • Page 41: Scsi Configuration Utility

    Server Software and Utilities SCSI Configuration Utility Your DIGITAL Server comes with an onboard, dual channel SYMBIOS 896 SCSI controller and a SCSI Configuration utility. This utility, located within the server BIOS, allows you to change SCSI controller settings without opening the server. Use the SCSI Configuration Utility to: •...

  • Page 42: Determining Devices Attached To Each Scsi Channel

    Server Software and Utilities The Main menu fields are described in the table that follows. Menu Fields Allows you to… SYM port number Change adapter setup specifications and device selections. Change adapter status Activate or deactivate an onboard or external SCSI channel and all devices attached to it.

  • Page 43: Raid Configuration Utility

    Server Software and Utilities RAID Configuration Utility If a RAID adapter is installed in the server, the RAID configuration utility appears when you boot the server. If desired, you can skip this utility, or use this utility to configure the RAID array during initial setup. Refer to the RAID User’s Manual on the Quick Launch CD-ROM discs.
  • Page 44 Server Software and Utilities 2. After the server boots, choose MS-DOS from the boot selection. 3. Once the diagnostics begin, the main screen appears. To create the diagnostic diskettes from the Quick Launch CD-ROM, perform the following: 1. Insert the Quick Launch CD-ROM into the drive and boot the server; or from a PC or workstation, use Windows File Manager or Explorer and run: <cd-rom>:\QLAUNCH.EXE.

  • Page 45: Bios Setup Utility Features

    BIOS Setup Utility Features Introduction After entering the BIOS Setup utility, you can edit a variety of resources and configure the server for the most optimized condition. The menu items in the BIOS Setup utility, listed as menu pages below, provide the necessary options to configure the server.

  • Page 46: Bios Setup (F2)

    BIOS Setup Utility Features BIOS Setup (F2) This section provides example tables and displays for the BIOS Setup utility. Main Menu Fields Settings Comments Current time System time Displays the current time. Current date System date Displays the current date. Disabled Diskette A Sets the size and density of the diskette drive.
  • Page 47 BIOS Setup Utility Features Menu Fields Settings Comments F00000h, 512 KB Sets the memory hole at address F00000 with 512 KB memory available. Extended memory Compatibility Select the BIOS report mechanism for the Non-compatibility report amount of external memory. Select Compatibility when using a conventional operating system.
  • Page 48 BIOS Setup Utility Features Menu Fields Settings Comments Enabled LBA mode control Enables the use of logic block addressing Disabled instead of cylinders, heads, and sectors. Enabled 32-bit I/O Enables 32-bit IDE. Disabled Transfer mode Standard Select the method for optium data transfer. Fast PIO 1 standard Fast PIO 2...
  • Page 49 BIOS Setup Utility Features Menu Fields Settings Comments Cache and Shadow: [submenu] L1 cache Enabled Always set to Enabled. Not selectable. L2 cache Enabled Enables the processor's internal L2 cache. Disabled System BIOS shadow Enabled Always set to Enabled. Not selectable. Enabled System BIOS cache Enables the server BIOS to be cached in the...
  • Page 50 BIOS Setup Utility Features Menu Fields Settings Comments Keyboard Features: [submenu] NumLock Auto Turns NumLock on or off each time the server boots. If Auto is selected, the server will turn on NumLock if it detects a numeric keypad. Key click Disabled Enables or disables the audible key click Enabled...

  • Page 51: Advanced

    BIOS Setup Utility Features Advanced Menu Fields Settings Comments [submenu] Integrated Press [Enter] to display fields. Peripherals [submenu] Press [Enter] to display fields. Advanced Chipset Control [submenu] PCI Configuration Press [Enter] to display fields. Plug & Play O/S Select Yes if using a Plug & Play operating system;...
  • Page 52 BIOS Setup Utility Features Menu Fields Settings Comments System monitoring Enabled Enables or disables the 8031 warning beep. Disabled warning beep Integrated Peripherals: [submenu] Disabled PS/2 mouse Enables, disables, or auto detects the mouse Enabled port. Auto detect Disabled Local bus IDE adapter Enables or disables the local bus IDE adapter.
  • Page 53 BIOS Setup Utility Features Menu Fields Settings Comments Disabled Serial port B Enables, disables, or auto detects an available Enabled address and IRQ for serial port B. Auto Choosing Disabled makes serial port B unusable. Choosing Auto automatically configures COM2 to address = 2F8h and IRQ = 3 if they are available.
  • Page 54 BIOS Setup Utility Features Menu Fields Settings Comments If Enabled is selected, Base I/O address: the information at the right will appear. Interrupt: IRQ5 IRQ7 Parallel port mode Sets the onboard parallel port modefor the Enable and Auto settings. Output only Standard printer connection.
  • Page 55 BIOS Setup Utility Features Menu Fields Settings Comments Integrated PCI Enabled Enables or disables the onboard Ethernet Disabled Ethernet controller. Integrated PCI SCSI Enabled Enables or disables the onboard SCSI Disabled controller. Advanced Chipset Control: [submenu] ACPI & MP table Disabled Configures the MP specification revision level.
  • Page 56 BIOS Setup Utility Features Menu Fields Settings Comments PCI/PNP ISA UMB Region Exclusion: [submenu] C800 - CBFF Available Reserves a specific block of upper memory Reserved CC00 - CFFF for use by legacy ISA devices. D000 - D3FF D400 - D7FF D800 - DBFF DC00 - DFFF PCI/PNP ISA IRQ Resource Exclusion: [submenu]...

  • Page 57: Security Options

    BIOS Setup Utility Features Security Options Menu Fields Settings Comments Set supervisor Press [Enter]. Allows a supervisor password to be set. password The supervisor password must be set if a user password is to be used. NOTE: Entering Setup with a supervisor password provides full access to all BIOS Setup utility menus.
  • Page 58 BIOS Setup Utility Features Menu Fields Settings Comments Supervisor Diskette access Controls who might have access to diskette drives. User If Supervisor is selected, access to the diskette drive is limited to the supervisor, who must enter a password. If User is selected, the diskette drive is accessed by entering either the supervisor or the user password.

  • Page 59: Boot

    BIOS Setup Utility Features Boot Menu Fields Settings Comments Enabled Floppy check Enabled permits verification of FDD type at Disabled boot. Disabled prevents FDD verification and speeds up the boot process. Setup prompt Enabled Enables or disables the <F2> setup prompt Disabled each time the server boots.

  • Page 60: System Management (F3)

    BIOS Setup Utility Features System Management (F3) This section provides example tables and displays for each System Management utility. Summary  System Summary Menu Fields Settings Comments 350 MHz PII, Processor 1 Indicates processor speed, installed status, L1/L2=, ID= cache size, and ID number. 350 MHz PII, Processor 2 L1/L2=, ID=...

  • Page 61: Environment  Environment Monitoring And Summary

    BIOS Setup Utility Features Environment  Environment Monitoring and Summary Menu Fields Settings Comments Processor 1 status No problem. Processor 2 status No problem. 43 °C Processor 1 temperature Actual temperature. 34 °C Processor 2 temperature Actual temperature. 2.01 V Processor 1 VRM 2.0 V VRM voltage.

  • Page 62: Post  Post Error Summary

    BIOS Setup Utility Features POST  POST Error Summary Contains a POST error summary if post fails. SYS  System Asset Number and I/O Management You can only change the Asset# in the following display. Enter Required Parameters For The Selected Items: Assembly System Asset#...

  • Page 63: Cpu  Processor Module Asset Number Management

    BIOS Setup Utility Features CPU  Processor Module Asset Number Management Assembly: Processor Module Asset#: 2224Z Part#: 70-3323X-01 Revision: AX01 Serial#: TA 2544831 Artwork#: DEC01596 PCI  PCI IRQ Assignment Status Integrated Universal Serial Bus(USB) [IRQ09][Enable] Integrated SCSI Bus Controller A [IRQ10][Enable] Integrated SCSI Bus Controller B...

  • Page 64: Troubleshooting

    Troubleshooting Introduction This chapter provides initial troubleshooting procedures. The tables that follow list specific problems, probable causes, and recommended actions to take if the server fails. Tables include: • Server Troubleshooting • Disk Drive Troubleshooting • Hot Swap Drive Troubleshooting •...

  • Page 65: Initial Troubleshooting

    Troubleshooting Initial Troubleshooting Follow these general procedures to troubleshoot the DIGITAL Server. • Record all configuration information and have it readily available. • Turn off the server, wait until all disk drives completely spin down, and then turn it back on. •...

  • Page 66: When To Use The Diagnostics

    Troubleshooting When to Use the Diagnostics The diagnostic software is a versatile tool for verifying proper hardware installation and isolating intermittent problems that are not detected by the Power-On Self Test (POST). You should run the diagnostic software if: • The server fails to boot or load the operating system software.

  • Page 67: Running The Diagnostics

    Troubleshooting Running the Diagnostics To run the AMIDiag base package (Emergency Mode diskette) from a diskette, follow this procedure: 1. Insert the diskette labeled “For Emergency Use” in drive A and then boot the server. 2. Use the arrow keys to highlight the desired test. 3.

  • Page 68: Running Digital Vendor Extended Tests

    Troubleshooting Running DIGITAL Vendor Extended Tests To run DIGITAL Vendor Extended Tests from a diskette: 1. Insert the DIGITAL Vendor Extended Tests diskette for the selected device and then boot the server or type A:\DMENU. 2. Select the desired test. Each diskette has a README.TXT file with a list of devices that can be tested and additional information about each diagnostic.

  • Page 69: Obtaining Information About The Server

    Troubleshooting Obtaining Information about The Server The DIGITAL Server provides the following system information for the main logic board and the processor module configured on the server: • Asset number  User definable field for tracking these components • Part number  DIGITAL part number •...
  • Page 70 You can obtain information about the server’s configuration by running the BIOS Setup utility or by using the ServerWORKS management software. Asset# Part# DIGITAL Revision# 5220 Series Serial# Server Artwork# System ID (System ID) Processor Module...

  • Page 71: Obtaining Information Using The Bios Setup Utility

    Troubleshooting Obtaining Information Using the BIOS Setup Utility You can use the BIOS Setup utility to check the Serial number, Revision number, and Asset number for the main logic board and processor module configured in the server. For example, if you change the main logic board or processor module in the server, you must run the BIOS Setup utility to re-synchronize the System ID (server model number and serial number) in the main logic board or processor module’s memory.
  • Page 72 Troubleshooting DIGITAL ServerWORKS Manager allows the Network or Server Administrator to perform the following functions on the server: • Manage DIGITAL PC print, file, and application servers supported by DIGITAL Servers using a Windows-based graphical user interface (GUI) for point and click simplicity. •...

  • Page 73: Displaying Server Status Using The Hardware

    Troubleshooting Displaying Server Status Using the Hardware There are two types of information displayed when the DIGITAL Server is operating: • Normal status messages • Error messages During normal operation, Power On Self Test (POST) and boot messages are displayed on the monitor. Some POST messages are also displayed on the OCP panel.

  • Page 74: Server Status Messages

    Troubleshooting Server Status Messages Component Possible Failures Result Main logic The voltages are outside of the An error message displays board voltages: power good range. and a warning beep sounds. +12, +5, +3.3, and -12V The voltage exceeds the upper The server will shutdown after limit.
  • Page 75 Troubleshooting Component Possible Failures Result The temperature exceeds 72 Backup fans activate without temperature °C (161.6°F). warning. sensing If the temperature drops below 70 °C the backup fans are turned off. The temperature exceeds the A warning message appears warning level (>75 °C; >167°F). and a warning beep sounds.

  • Page 76: Post Ocp Messages

    Troubleshooting POST OCP Messages For the processor, the following table lists the messages, both normal and error, that will display on the server’s OCP panel during POST and any beeps that might sound when an error occurs. NOTE: To disable the speaker, press the middle button located below the OCP once after a beep sounds.
  • Page 77 Troubleshooting POST Count Normal OCP OCP Error Beep Code Descriptions Down Display Display Codes Code Shadow ROMs Shadow ROMs test Test DRAM refresh 512-640K DRAM 512K and 640K Extended memory test Ext. mem test Memory test fail Set cache registers Set cache regs.
  • Page 78 Troubleshooting The following table lists the messages that appear during POST in support of the processor module. POST Message Description PROC 01 present (Speed:xxx, ID:xxxx, Indicates 1 or 2 processor(s) found. L2:xxxKB) The ID is the processor ID value that PROC 02 present (Speed:xxx, ID:xxxx, indicates the stepping of the processor.

  • Page 79: Ocp Messages

    Troubleshooting OCP Messages During certain failure conditions, including out-of-range conditions, an error message is displayed on the OCP panel and a corresponding error code sounds from the server’s speaker. NOTE: To disable the speaker, press the middle button located below the OCP once after a beep sounds. To enable it, press the button again.

  • Page 80: Ocp Status And Error Messages

    Troubleshooting OCP Status and Error Messages Status Normal OCP Display OCP Error Description of Display Error Display/Action CPU ambient PROC1 temp=XXX C PROC 1 Temperature of Processor 1 is out of temperature overheat range. PROC2 temp=XXX C PROC 2 Temperature of Processor 2 is out of overheat range.
  • Page 81 Troubleshooting Status Normal OCP OCP Error Description of Display Display Error Display/Action System voltages PROC voltages OK GTL1 1.5V =x.xxV Most likely a processor module failure. IO VOL 25V = x.xxV CPU voltages CPU voltages OK VRM1 y.yyV=x.xxV Voltage regulator 1 should be y.yy volts and is being measured at x.xx volts.

  • Page 82: Processor Module Voltage And Temperature Ranges

    Troubleshooting Processor Module Voltage and Temperature Ranges The following tables list the operating voltage and temperature ranges for the processor module. Processor Voltage Range Normal Error Error Based Power Good Shutdown Range Voltage Voltage Voltage Value Voltage Range Value +2.375 ≈ 2.625V CPU I/O 2.5V ±...

  • Page 83: Processor Voltage Range (V Ccp )

    Troubleshooting Processor Voltage Range (V ccp ) V ccp ± 7% Power Good +10% Shutdown -10% Hardware Bad Value Range Value 1.80V 1.6740 ~ 1.9260V > +1.980V < +1.620V 1.85V 1.7205 ~ 1.9795V > +2.035V < +1.665V 1.90V 1.7670 ~ 2.0330V >...

  • Page 84: Processor Temperature Sensing

    Troubleshooting Processor Temperature Sensing Description Possible Failures Result Temperature The temperature exceeds Displays an error message and 85 °C (185 °F) warning beep. Server shuts down after five minutes. The temperature exceeds Server immediateily shuts down. 90 °C (194 °F) Advanced Troubleshooting DIGITAL has a Customer Replaceable Unit (CRU) process during the warranty period for:...

  • Page 85: Server Troubleshooting

    Troubleshooting Server Troubleshooting Problem Possible Cause Action No response when the Server is not plugged in. Turn off the server, plug it in, and server is turned on. then turn it back on again. No power at the wall outlet. Use another wall outlet.
  • Page 86 Troubleshooting Problem Possible Cause Action Power is on, but there is no Brightness and contrast Adjust the brightness and contrast screen display. controls are not correctly controls. set. Monitor is off. Turn on the monitor. Monitor cable is incorrectly Check all monitor connections. installed.
  • Page 87 Troubleshooting Problem Possible Cause Action Server operates incorrectly Expansion board installed Remove expansion board and after installing optional incorrectly. reinstall. expansion board. IRQ conflict. Run System Management <F3> to check status of IRQ assignments. Refer to Chapter 2. Expansion board has failed. Remove expansion board and reboot.
  • Page 88 Troubleshooting Problem Possible Cause Action No response to keyboard Keyboard might be password Enter the keyboard password. commands. protected by a local or remote control program. Keyboard is not connected. Power down the server and connect the keyboard. Keyboard is connected to the Power down the server and connect mouse port.

  • Page 89: Disk Drive Troubleshooting

    Troubleshooting Disk Drive Troubleshooting Problem Possible Cause Action Server does not SCSI device jumpers Refer to the supplied kit installation recognize an internal incorrectly set instructions. SCSI device. SCSI ID conflicts. Refer to the supplied kit installation instructions and to the storage backplane jumper configuration.
  • Page 90 Troubleshooting Problem Possible Cause Action Server does not SCSI device jumpers Refer to the supplied kit installation recognize an external incorrectly set instructions. SCSI device. SCSI ID conflicts. Refer to the supplied kit installation instructions and to the storage backplane jumper configuration. Termination not removed from Remove termination.
  • Page 91 Troubleshooting Problem Possible Cause Action Server does not boot Boot device not attached to the Run the BIOS Setup utility to define from an internal SCSI SCSI controller at the lowest the server boot device. hard disk drive. ROM address. PCI/ISA scanning order Refer to the bus scanning incorrect.
  • Page 92 Troubleshooting Problem Possible Cause Action SCSI hard disk drive Incorrect disk drive jumper Refer to the supplied kit installation cannot read or write settings. instructions. information. Loose or incorrectly installed Make sure all cables are correctly cables. installed. SCSI hard disk drive is not Format and partition as required correctly formatted or using the supplied operating...

  • Page 93: Hot Swap Drive Troubleshooting

    Troubleshooting Hot Swap Drive Troubleshooting Problem Possible Cause Action Drive fault LED lit. Drive failed. Replace hot swap drive. Drive activity and fault Drive is hung or has failed. Replace hot swap drive. LEDs lit. Drive fault LED flashing. Drive is in recovery mode Allow the drive array to build or fully or has failed and is spinning spin down.

  • Page 94: Tape Drive Troubleshooting

    Troubleshooting Tape Drive Troubleshooting Problem Possible Cause Action Tape will not load. Tape inserted incorrectly. Insert the tape with the arrow on the cassette pointing towards the drive. Cannot write data to a Tape write-protected. Slide the write-protect tab on the tape.

  • Page 95: Monitor Troubleshooting

    Troubleshooting Monitor Troubleshooting Problem Possible Cause Action Monitor power indicator is Monitor is turned off. Turn on the monitor. not on. Power cord is not Connect the power cord to the connected. server. No power at wall outlet. Use another outlet. Power indicator is Replace power indicator defective.

  • Page 96: Cd-Rom Troubleshooting

    Troubleshooting CD-ROM Troubleshooting Problem Possible Cause Action Cannot access the CD- Device drivers not Install correct device drivers. ROM drive. Error installed. message reading drive x. No disc in the CD-ROM Insert a disc. drive. On the CD-ROM drive, Change master/slave switch slave jumper selected jumper to master.

  • Page 97: Diskette Drive Troubleshooting

    Troubleshooting Diskette Drive Troubleshooting Problem Possible Cause Action Target diskette drive cannot Diskette is not formatted. Format the diskette. read or write information. Diskette is worn or damaged. Try another diskette. Diskette is write-protected. Slide the write-protect switch so the hole is not visible.

  • Page 98: Raid Troubleshooting

    Troubleshooting RAID Troubleshooting Problem Possible Cause Action Replaced drive does not Drive not seen by RAID Manually rebuild the drive. spin up to speed. host adapter. Remove the drive, wait 20 seconds, reinsert drive. Wait one minute and then rebuild the drive. Multiple drives have failed.

  • Page 99: Flash Bios Troubleshooting

    Troubleshooting Flash BIOS Troubleshooting Problem Possible Cause Action Cannot flash the server’s Main logic board switch Make sure main logic board switch BIOS settings incorrectly set. SW1-2 “Recovery Mode” is set to Recovery and SW1-1 “BIOS Protection” is set to Normal. BIOS Setup utility switch Make sure the “System BIOS setting incorrectly set.

  • Page 100: Fru Replacement

    FRU Replacement Introduction The following sections list the Illustrated Parts Breakdown (IPB) part numbers and related replacement procedures. NOTE: Customer installable devices, such as expansion boards, memory, and disk drives are discussed in the System Reference Manual.

  • Page 101: Server Front View

    FRU Replacement Server Front View Figure Orderable Description Legend Spare Part 70-31918-02 Brake assembly, frost white 70-31897-01 Caster left (front and back) 70-31897-02 Caster right (front and back) 12-39309-04 Speaker assembly, 270 mm 54-23594-02 OCP module 74-49856-01 Shield, OCP 70-31675-01 Side panels (left and right), frost white 74-49277-01 Push button (3)
  • Page 102 FRU Replacement DEC01720-2 Figure 5-1. Server Front View...

  • Page 103: Server Left-Side View

    FRU Replacement Server Left-Side View Figure Orderable Description Legend Spare Part 70-33231-01 Processor module assembly, SP Pentium II 350 MHz 70-33231-02 Processor module assembly, DP Pentium II 350 MHz 70-33232-01 Processor module assembly, SP Pentium II 400 MHz 70-33232-02 Processor module assembly, DP Pentium II 400 MHz 70-32520-01 Retainer assembly (for processor module) 54-25302-04...
  • Page 104 FRU Replacement DEC01721-2 Figure 5-2. Server Left-Side View...

  • Page 105: Server Right-Side/Rear View

    FRU Replacement Server Right-Side/Rear View Figure Orderable Description Legend Spare Part Power supply (1) 450W, +3.3V, ±5V, ±12V 30-43120-01 Optional second power supply 17-04143-02 68-pin SCSI cable assembly (jumper cable) 12-41768-03 SCSI terminator 68-position single-ended 70-31928-01 Wire assembly, system power 54-23384-02 Storage backplane module 70-31894-01...
  • Page 106 FRU Replacement DEC01722-2 Figure 5-3. Server Right-Side/Rear View...

  • Page 107: Miscellaneous

    2 channel PCI RAID ultra wide adapter with EDRAM (FR-PCTAR- 30-49113-03 3 channel PCI RAID ultra wide adapter with EDRAM (FR-PCTAR- 30-48622-01 DLT 7000 35/70 GB (FR-PCXLT-AD) FR-CK450- RAID array 450 NT cluster kit, pedestal 54-24602-01 PCI fast Ethernet 10/100 (Digital Equipment Corp.)(FR-DE500-AA) 30-48628-01 PCI fast Ethernet 10/100 (FR-PCXDN-BA)

  • Page 108: Labels And Nameplates

    FRU Replacement Labels and Nameplates Orderable Spare Description Part 74-49386-43 Nameplate, DIGITAL Server 5220 36-44556-01 Warning label, power switch 36-45369-10 Label, user info guide (right) 36-45369-09 Label, user info guide (left) Service Procedures The following sections provide detailed service instructions for DIGITAL Servers. CAUTION: Static electricity collects on non-conductors such as paper, cloth, or plastic.

  • Page 109: Recommended Tools

    FRU Replacement Recommended Tools Have the following tools available: • Phillips screwdriver • Antistatic wrist strap (recommended, but not required) BIOS Version Information For access directly to the software library for BIOS upgrades, use the following Internet address: http://www.windows.digital.com/~ftp/00-index.stm Disconnecting External Devices and Power Before removing the side panels, perform the following: 1.

  • Page 110: Server Brake

    FRU Replacement DEC00831 Figure 5-4. Server Brake 5-11...

  • Page 111: Removing And Installing The Side Panels

    FRU Replacement Removing and Installing the Side Panels To remove the side panels, perform the following: 1. Unlock the side panels. 2. Slide the panels to the rear of the server. WARNING: Removing the side panels activates two interlock switches located at the top-left and top-right of the server. These switches inhibit power to the server when activated.
  • Page 112 FRU Replacement DEC01639-2 Figure 5-5. Unlocking and Removing the Side Panels 5-13...

  • Page 113: Server Front View

    FRU Replacement Server Front View Figure Component Legend IDE CD-ROM drive 3½-inch diskette drive Front access 5¼-inch or 3½-inch half-height drive bays 3-way security lock Integral hot-swap device bay for hot swap drives Power, OCP, and reset buttons Brake Operator control panel (OCP) Power indicator 5-14...
  • Page 114 FRU Replacement DEC01635-2 Figure 5-6. Server Front View 5-15...

  • Page 115: Server Left Side View

    FRU Replacement Server Left Side View Figure Component Legend Power switch interlock Upper expansion board slots Main logic board Processor and memory module Lower expansion board slots Casters (4) Primary cooling fans (1 and 3) Secondary cooling fans (2 and 4) (1) The video/Ethernet daughter card is installed in the proprietary slot (under the processor module).
  • Page 116 FRU Replacement DEC01635-3 Figure 5-7. Server Left Side View 5-17...

  • Page 117: Server Right Side View

    FRU Replacement Server Right Side View Figure Component Legend Wide SCSI 68-pin connector Power plug Jumper cable Storage backplane SCSI address jumpers (J181) Storage backplane SCSI terminator Power supply Power interlock switch Rear fan (fan 5) NOTE: If installing a second or redundant power supply you must remove the rear fan, item I, and disconnect it from the main logic board.
  • Page 118 FRU Replacement DEC01636-2 Figure 5-8. Server Right Side View 5-19...

  • Page 119: Server Rear View

    FRU Replacement Server Rear View Figure Component Legend SCSI knockouts (back panel) Keylock Keyboard and mouse ports Parallel port Serial ports USB ports Network activity and link LEDs 10/100Base-T port connector (RJ45) Video port ac power plug ac power out/monitor plug 5-20...
  • Page 120 FRU Replacement DEC01636-3 Figure 5-9. Server Rear View 5-21...

  • Page 121: Main Logic Board Connectors

    FRU Replacement Main Logic Board Connectors Figure Legend Connector Dedicated ISA expansion slot (slot 2) Shared PCI/ISA expansion slots (PCI slot 6; ISA slot 1) PCI expansion slots (slots 1-6) Proprietary slot USB ports Two serial ports and one parallel port Mouse and keyboard ports PCI expansion slots (8-10) Diskette drive connector...

  • Page 122: Main Logic Board Connectors

    FRU Replacement DEC01637-2 Figure 5-10. Main Logic Board Connectors 5-23...

  • Page 123: Main Logic Board Components

    FRU Replacement Main Logic Board Components Figure Legend Component Real-time clock/server battery Switch block BIOS flash ROM SCSI controller 5-24...

  • Page 124: Main Logic Board Components

    FRU Replacement DEC01637-3 Figure 5-11. Main Logic Board Components 5-25...

  • Page 125: Processor Module Components

    FRU Replacement Processor Module Components Figure Component/Connector Legend Processor 1 Processor 2 slot or terminator card Switch for processor clock speed settings Four DIMM sockets DEC01638-3 Figure 5-12. Processor Module Component Locations 5-26...

  • Page 126: Video/Ethernet Daughter Card Connectors And Indicators

    FRU Replacement Video/Ethernet Daughter Card Connectors and Indicators Figure Connector Legend Video port Network link indicator (green) Network activity indicator (yellow) 10/100Base-T connector (RJ45) DEC01625-2 Figure 5-13. Video/Ethernet Daughter Card Connectors 5-27...

  • Page 127: Jumpers And Switch Settings

    FRU Replacement Jumpers and Switch Settings The following table lists the main logic board switch settings and factory-default settings. Figure 5-14 shows the switch locations. CAUTION: Do not touch any electronic component unless you are safely grounded. Wear a grounded wrist strap or touch an exposed metal part of the server chassis.

  • Page 128: Main Logic Board Switch Locations

    FRU Replacement DEC01637-6 Figure 5-14. Main Logic Board Switch Locations 5-29...

  • Page 129: Processor Module Switch Settings

    FRU Replacement Processor Module Switch Settings The following table lists the switch settings of various processor speeds and does not indicate processor availability. The switches are set correctly for the processor that came with the server. You only need to change the processor switch settings, that is SW1, should you upgrade to another processor.

  • Page 130: Processor Module Switch Locations

    FRU Replacement DEC01638-2 Figure 5-15. Processor Module Switch Locations 5-31...

  • Page 131: Installing Additional Memory

    When adding memory, make sure you reference the memory configuration table and follow the memory expansion guidelines. CAUTION: DIMMs must be ordered separately. Only install DIMMs supported by Digital Equipment Corporation. DIGITAL does not support server performance, product warranty, or service calls resulting from installing non-qualified DIMMs. Server DIMM Requirements •...

  • Page 132: Memory Configuration Guidelines

    FRU Replacement Memory Configuration Guidelines The memory configuration guidelines for the DIGITAL Server 5220 Series are as follows: • Each DIMM socket on the processor module accommodates one DIMM. • Install DIMMs starting with Bank 0. See Figure 5-16 for Bank socket locations.

  • Page 133: Memory Configurations

    FRU Replacement Memory Configurations The following table lists examples of memory configurations and the mixing of memory sizes. Bank 0 Bank 1 Bank 2 Bank 3 Total Memory 64 MB 64 MB 64 MB 64 MB 128 MB 64 MB 64 MB 64 MB 192 MB...

  • Page 134: Memory Troubleshooting

    FRU Replacement Memory Troubleshooting The DIGITAL Server’s Power-On Self Test (POST) can detect memory errors when it boots. The error can be isolated to a single DIMM on the processor module. The memory error message format is: <Type of error>: <Location>...

  • Page 135: Removing And Replacing The Power Supply

    FRU Replacement Removing and Replacing the Power Supply 1. Turn off the server. 2. Remove the ac power cord and monitor cables, if applicable. 3. Unlock and remove the right side panel. 4. Disconnect the wire harness connectors from the power supply. 5.

  • Page 136: Removing And Replacing The Power Supply

    FRU Replacement DEC01726 Figure 5-17. Removing and Replacing the Power Supply 5-37...

  • Page 137: Removing And Replacing The Diskette Drive

    FRU Replacement Removing and Replacing the Diskette Drive 1. Turn off the server. 2. Unlock and remove the left side panel. 3. Open the door. 4. Disconnect the power and data cables from the drive. 5. Remove the two screws from the drive bay. 6.

  • Page 138: Removing And Replacing The Diskette Drive

    FRU Replacement Figure 5-18. Removing and Replacing the Diskette Drive 5-39...

  • Page 139: Removing And Replacing The Cd-Rom Drive

    FRU Replacement Removing and Replacing the CD-ROM Drive 1. Turn off the server. 2. Unlock and the remove left side panel. 3. Open the door. 4. Disconnect the power and data cables from the CD-ROM drive. 5. Remove the two screws from the drive bay. 6.

  • Page 140: Removing And Replacing The Cd-Rom Drive

    FRU Replacement Figure 5-19. Removing and Replacing the CD-ROM Drive 5-41...

  • Page 141: Removing And Replacing A Cooling Fan

    FRU Replacement Removing and Replacing a Cooling Fan The following procedure can be used to remove primary cooling fan 1, secondary cooling fan 4, and primary cooling fan 3. 1. Turn off the server. 2. Unlock and remove the left side panel. 3.

  • Page 142: Removing And Replacing A Cooling Fan

    FRU Replacement D E C 0 0 7 7 6 Figure 5-20. Removing and Replacing a Cooling Fan 5-43...

  • Page 143: Removing And Replacing The Secondary Cooling Fan 2

    FRU Replacement Removing and Replacing the Secondary Cooling Fan 2 1. Turn off the server. 2. Unlock and remove the left side panel. 3. Disconnect the fan cable from the main logic board. 4. Remove the screw. 5. Remove the fan from the chassis. 6.

  • Page 144: Removing And Replacing The Secondary Cooling Fan

    FRU Replacement D E C 0 0 7 7 7 Figure 5-21. Removing and Replacing the Secondary Cooling Fan 2 5-45...

  • Page 145: Removing And Replacing Cooling Fan 5

    FRU Replacement Removing and Replacing Cooling Fan 5 1. Turn off the server. 2. Unlock and remove the left and right side panel. 3. Disconnect the fan cable from the main logic board. 4. Remove the four screws securing the fan and brace to the chassis. 5.

  • Page 146: Removing And Replacing Cooling Fan

    FRU Replacement Figure 5-22. Removing and Replacing Cooling Fan 5 5-47...

  • Page 147: Removing And Replacing The Speaker

    FRU Replacement Removing and Replacing the Speaker 1. Turn off the server. 2. Unlock and remove the left side panel. 3. Disconnect the speaker cable from the main logic board. 4. Remove the speaker from the chassis. 5. Replace the speaker by performing the removal steps in reverse order. 5-48...

  • Page 148: Removing And Replacing The Speaker

    FRU Replacement D E C 0 0 7 7 8 Figure 5-23. Removing and Replacing the Speaker 5-49...

  • Page 149: Removing And Replacing The Main Logic Board

    FRU Replacement Removing and Replacing the Main Logic Board 1. Turn off the server. 2. Disconnect all external cables from the I/O expansion modules located at the rear of server. 3. Unlock and remove the left side panel. 4. Disconnect all cables from the main logic board. 5.

  • Page 150: Removing And Replacing The Main Logic Board

    FRU Replacement 18. Reconnect all external and internal cable connections. 19. Reinstall and lock the left side panel. 20. Turn on the server. 21. Run the BIOS Setup utility to configure the server and restore the system management information. DEC01637-8 Figure 5-24.

  • Page 151: Replacing The Real Time Clock (Rtc) Battery

    FRU Replacement Replacing the Real Time Clock (RTC) Battery The server’s battery runs the server clock and retains any setup information when it is turned off. If the server ever fails to retain the correct date, time, or configuration settings when it is turned on, you need to replace the server’s RTC battery. Also, make sure you replace the battery with either a DIGITAL part number 12-41474-05, Toshiba (P/N CR2032), or equivalent 3 V dc Lithium battery.

  • Page 152: Replacing The Server Battery/Rtc

    FRU Replacement 9. Restore power, reboot and then run the BIOS Setup utility to configure the server. Refer to Chapter 2, “Server Software and Utilities,” for information on using the BIOS Setup utility. DEC01637-4 Figure 5-25. Replacing the Server Battery/RTC 5-53...

  • Page 153: Removing And Replacing The Storage Backplane

    FRU Replacement Removing and Replacing the Storage Backplane 1. Turn off the server. 2. Unlock and remove the right side panel. 3. Record all cable configuration information. 4. Disconnect all cables and terminators. 5. Before removing hot swap drives, record how they are configured. 6.

  • Page 154: Removing And Replacing The Storage Backplane

    FRU Replacement Figure 5-26. Removing and Replacing the Storage Backplane 5-55...

  • Page 155: Removing And Replacing A Caster

    FRU Replacement Removing and Replacing a Caster 1. Turn off the server. 2. Carefully lay the server on its side. Note that the right and left casters are different. 3. If removing the left- or right-front caster, release the server brake. Otherwise, proceed to step 4.

  • Page 156: Removing And Replacing A Caster

    FRU Replacement D E C 0 0 7 7 9 Figure 5-27. Removing and Replacing a Caster 5-57...

  • Page 157: Device Mapping

    Device Mapping Introduction This chapter provides a series of tables listing map and address information related to server memory and various main logic board devices (such as keyboard controller and interrupt controller). Server memory and address locations are allocated at the factory to operate within a standard environment.

  • Page 158: Processor Memory Address Map

    Device Mapping Processor Memory Address Map Address Range Function Size 00000 to 9FFFF Main memory 640 KB A0000 to BFFFF PCI/ISA video buffer memory 128 KB C0000 to C7FFF Video memory BIOS 32 KB C8000 to DFFFF PCI/ISA expansion board BIOS 96 KB and buffer memory E0000 to EFFFF...

  • Page 159: Server Interrupt Levels

    Device Mapping Server Interrupt Levels Interrupt Number Interrupt Source IRQ1 Keyboard controller IRQ3 COM2, COM4 (if enabled) IRQ4 COM1, COM3 (if enabled) IRQ6 Diskette controller (if enabled) IRQ7 LPT1, LPT2, LPT3 (if enabled) IRQ12 Mouse interrupt IRQ13 Math co-processor...

  • Page 160: Pci Configuration Space Address Map

    Device Mapping PCI Configuration Space Address Map PCI Bus No. Device No. Device (Address No.) 07h (AD18) PIIX4 0Dh (AD24) PCI slot 2 0Eh (AD25) PCI slot 1 0Fh (AD26) Ethernet controller 10h (AD27) PPB 0 11h (AD28) PPB 1 12h (AD29) PCI VGA controller 08h (S0SAD24)

  • Page 161: Model 5200 And Model 5220 Comparison Chart

    Upgrade Procedure This chapter describes the procedure to upgrade a DIGITAL Server 5200 to a DIGITAL Server 5220 (350 MHz model) or a 5225 (400 MHz model). The table below compares model 5200 series servers with the upgrade model 5220/5225 series servers.
  • Page 162 Upgrade Procedure Feature DIGITAL Server 5200 DIGITAL Server 5220 Upgrade Slots 6 PCI, 5 EISA 9 PCI, 1 PCI/ISA, 1 ISA USB ports Yes (2) DIGITAL RSM Support Not available (EISA card) Certified Operating Systems Windows NT Server V4.x V4.x/5.x Novell NetWare V3.x/4.x V4.x only...
  • Page 163 Upgrade Procedure 6. Move or install disk drives. The DIGITAL Server 5220 has an integrated Symbios SCSI controller. CAUTION: For the various operating systems, refer to the instructions that follow. Also before installing the operating system, check for O/S specific instructions in the README files on the Quick Launch CD-ROM, or the system may hang.

  • Page 164: Troubleshooting Guidelines

    Upgrade Procedure 7. Power on the system and run AMI diagnostics to verify the hardware upgrade. NOTE: The hardware upgrade is complete. 8. After the hardware installation is completed, the customer may install the software on the new system. 9. Refer to the operating system manuals, the Installation Guide (ER-J2BWW-IM), or the web page (http://www.windows.digital.com) for driver and operating system installation.

  • Page 165: Block Diagram

    Block Diagram Main Logic Board This appendix describes the DIGITAL Server 5220 Main Logic Board (MLB) block diagram, shown in Figure A-1. The MLB integrates the Dual Pentium II processors with both ISA and PCI system peripheral devices. The MLB provides the following functions: •...
  • Page 166 Block Diagram • Primary IDE connector for the IDE CD-ROM and a secondary IDE connector for optional IDE devices, such as an IDE tape drive • SCSI Interface: Channel A with wide Ultra SCSI connection to the storage backplane; Channel B with Ultra2 SCSI capability for an optional external expansion box •...
  • Page 167 Block Diagram Figure A-1. Main Logic Board Block Diagram...

  • Page 168: Cpu/Memory Connector

    Block Diagram CPU/Memory Connector The CPU/Memory connector is a 242-pin connector for the CPU/Memory board to provide address/data and control line access to the Primary PCI bus. Through this connector, the CPU also has access to the Input/Output Advanced Programmable Interrupt Controllers on the APIC bus.

  • Page 169: System I/O

    Block Diagram System I/O The System I/O controls the system input and output functions for the serial interface, the parallel interface, the diskette controller, the keyboard, and the mouse. Ultra I/O Controller The system input and output functions are controlled by the Ultra I/O controller, SMC 37C935APM.

  • Page 170: Serial Interface Pin Assignments

    Block Diagram Serial Interface Pin Assignments Pin Number Function Carrier Detect Receive Data Transmit Data Data Terminal Ready Signal Ground Data Set Ready Request to Send Clear to Send Ring Indicator Parallel Interface The parallel interface is implemented on the main logic board and is accessible through the rear panel 25-pin f D-sub connector.

  • Page 171: Parallel Interface Pin Assignments

    Block Diagram Parallel Interface Pin Assignments Pin Number Function Strobe L Data Bit 0 Data Bit 1 Data Bit 2 Data Bit 3 Data Bit 4 Data Bit 5 Data Bit 6 Data Bit 7 Acknowledge L Busy L Paper End Select Auto Feed L Error L...

  • Page 172: Keyboard/Mouse Controller

    Block Diagram Keyboard/Mouse Controller The SMC 37C935APM also has an integrated keyboard/mouse controller programmed to be IBM PC/AT compatible. The controller can drive DECpc supported keyboards and a PS/2-type mouse. The keyboard and mouse ports are both 6-pin mini-DIN, PS/2 type connectors. The table below lists both the keyboard interface pin assignments and the mouse interface pin assignments.

  • Page 173: Scsi Controller

    Block Diagram SCSI Controller The PCI SCSI controller (SYMC896) interfaces to the Secondary PCI bus to provide support for the SCSI connectors on the main logic board. The SCSI controller supports internal Ultra wide SCSI single-ended transactions and external Ultra2 SCSI transactions.

  • Page 174: Svga Connector Pin Assignments

    Block Diagram The table below lists the SVGA connector pin assignments. SVGA Connector Pin Assignments Pin Number Function Red Video Green Video Blue Video Monitor ID Bit 2 (not used) Ground Red Return (ground) Green Return (ground) Blue Return (ground) +5V supply (optional) Sync Return (ground) Monitor ID Bit 0 (not used)

  • Page 175: Ethernet Interface

    Block Diagram Ethernet Interface The combo Video/Ethernet plug-in module also provides a PCI Fast Ethernet LAN controller with a PCI clock speed up to 33MHz. It uses a 21143-Td single-chip Ethernet controller for the PCI bus. It has a 10Base-T transceiver that supports full- duplex operation on an10/100Mb/s port.

  • Page 176: Pci Bus Expansion

    Block Diagram PCI Bus Expansion The MLB supports nine PCI slots, including a shared PCI/ISA slot. Full bus mastering is supported on all nine PCI slots, allowing any PCI master peer-to-peer access to any PCI slave. PCI-to-PCI Bridge (PPB) The 31152 chip on the MLB provides the PCI-to-PCI bridge between the Primary PCI bus and the Secondary PCI bus.

  • Page 177: Supported Options List

    Supported Options List This appendix describes the options that have been tested and certified on the DIGITAL Server 5220 and 5225 models. The table below lists their part number and description. Supported Options List Part Number Description Memory FR-SDSMA-AA 64MB (1X16MB) SDRAM DIMM FR-SDSMA-AB 128MB (1X16MB) SDRAM DIMM FR-SDSMA-AC...
  • Page 178 Supported Options List Part Number Description Tape Drives FR-PCXAT-AJ Sony 7000 4/8 GB DAT (SCSI) FR-PCXAT-EA AIT Sony 25/50 GB 5.25” FR-PCXAT-AK DAT Sony 12/24 GB 5.25” IDE CD-ROM FR-PCXRN-AQ 32X Atapi Toshiba SCSI Host Adapters FR-PCTAZ-DF 1 Channel 2940UW FR-PCTAZ-FB 1 Channel 2944 Differential SCSI controller FR-PCTAZ-EC...
  • Page 179 Supported Options List Part Number Description Cabling FR-PCXAR-WG Internal SCSI cable, 580mm, SCSI-3, 68-pin HD IDC to 68- pin HD panel mount (Suggested use - to extended storage backplane channels externally) FR-PCXAR-WJ External SCSI 68-pin fault bus supported terminator (Suggested use - with RAID using SSB’s) Modems FR-PCXFA-AA 56KB US/Can Modem, Internal...
  • Page 180 Supported Options List Part Number Description NT Cluster FR-CK310-RF RAID 310 Windows NT Cluster Kit FR-CK356-UP BA356 UW Windows NT Cluster Kit, Pedestal FR-CK450-RP RA450 Windows NT Cluster Kit, Pedestal FR-CK300-UP RA3000 Cluster Kit, Pedestal FR-CK700-UP RA7000 Windows NT 4.0 Cluster Kit, Pedestal External Storage FR-SWXRA-Z1 RAID Array 310 Subsystem...

  • Page 181: Service Notes

    Service Notes...
  • Page 182 Service Notes...
  • Page 183 Service Notes...
  • Page 184 Service Notes...

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