9. Troubleshooting
When the ID Card Copy/Scan Cannot Be Used
Message
"The original was misfed
while being scanned."
170
Cause
A paper jam occurred in the
ID Card Feeder or the
original is not correctly set.
Solution
• Remove the jammed originals,
and then insert them again. For
details about jammed paper, see
"Removing Jammed Paper",
Troubleshooting.
• Insert the original correctly into
the ID Card Feeder until it stops.
• Set the original correctly so that it
is aligned straight in the feeder. If
you set the original at an angle,
the scanned image may be
distorted or the originals may be
damaged.