Ricoh SP C360 series User Manual
  1. Manuals
  2. Brands
  3. Ricoh Manuals
  4. All in One Printer
  5. SP C360 series
  6. User manual

Ricoh SP C360 series User Manual

Hide thumbs Also See for SP C360 series:
Table of Contents

Advertisement

Quick Links

User Guide

What You Can Do with This Machine
Getting Started
Copy
Fax
Print
Scan
Web Image Monitor
Adding Paper and Toner
Troubleshooting
Maintenance
Information for This Machine
For safe and correct use, be sure to read the Safety Information in
Read This First before using the machine.

Advertisement

Table of Contents
loading

Related Manuals for Ricoh SP C360 series

Summary of Contents for Ricoh SP C360 series

  • Page 1: User Guide

    User Guide What You Can Do with This Machine Getting Started Copy Print Scan Web Image Monitor Adding Paper and Toner Troubleshooting Maintenance Information for This Machine For safe and correct use, be sure to read the Safety Information in Read This First before using the machine.

  • Page 3: Table Of Contents

    TABLE OF CONTENTS How to Read the Manuals..........................6 Symbols Used in the Manuals........................6 Model-Specific Information..........................7 Names of Major Features..........................8 1. What You Can Do with This Machine Searching by What You Want to Do........................9 I Want to Reduce my Costs........................... 9 I Want to Use Scanned Files on the Computer..................
  • Page 4 Registering Functions in a Program.........................48 Turning On/Off the Power..........................50 Turning on the main power......................... 50 Turning off the main power......................... 50 Logging In the Machine...........................52 When the Authentication Screen is Displayed..................52 User Code Authentication Using the Control Panel.................. 52 Logging In Using the Control Panel......................52 Logging Out Using the Control Panel......................53 Placing Originals..............................54...
  • Page 5 Printing a Journal Manually..........................73 5. Print Quick Installation..............................75 Quick Installation via a Network........................75 Quick Installation via a USB Connection....................75 Displaying the Printer Driver Properties......................77 Standard Printing..............................78 When Using the PCL 6 Printer Driver......................78 Printing on Both Sides of Sheets........................79 When Using the PCL 6 Printer Driver......................79 Combining Multiple Pages into Single Page....................80 When Using the PCL 6 Printer Driver......................80...
  • Page 6 8. Adding Paper and Toner Workflow for Loading Paper and Configuring Paper Sizes and Types............101 Loading Paper..............................102 Precautions for Loading Paper......................... 102 Loading Paper into Paper Trays....................... 102 Loading Paper into the Bypass Tray......................108 Loading Orientation-fixed Paper or Two-sided Paper................109 Loading Envelopes............................
  • Page 7 Messages Displayed on the Client Computer..................162 When Other Messages Appear........................169 When the ID Card Copy/Scan Cannot Be Used...................170 When the Address Book Is Updated....................... 171 When Data Cannot Be Sent Due to a Problem with the Destination.............172 When Problems Occur While Logging In....................172 When the User Lacks Privileges to Perform an Operation..............

  • Page 8: How To Read The Manuals

    How to Read the Manuals Symbols Used in the Manuals This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of paper misfeeds, damage to originals, or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's functions, and instructions on resolving user errors.

  • Page 9: Model-Specific Information

    Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the rear of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. DUP801 The following information is region-specific.

  • Page 10: Names Of Major Features

    Names of Major Features In this manual, major features of the machine are referred to as follows: • Auto Document Feeder...

  • Page 11: What You Can Do With This Machine

    1. What You Can Do with This Machine You can search for a description by what you want to do. Also, this machine's distinctive functions are explained. Searching by What You Want to Do You can search for a procedure by what you want to do. You can use the fax function on SP C360SFNw/C361SFNw only.

  • Page 12: I Want To Use Scanned Files On The Computer

    1. What You Can Do with This Machine I Want to Use Scanned Files on the Computer BQX138S Sending scan files See "Basic Procedure for Sending Scanned Files by E-mail (Scan to Email)", Scan. Storing scan files in a shared folder See "Basic Procedure for Sending Scanned Files to a Folder (Scan to Folder)", Scan.

  • Page 13: I Want To Register Destinations

    Searching by What You Want to Do I Want to Register Destinations BRL060S Using the control panel to register destinations in the Address Book See "Registering Entered Destinations to the Address Book", Fax. See "Registering Entered Destinations to the Address Book", Scan. Downloading destinations registered in the machine to the LAN-Fax driver destination list See "Using the machine's Address Book as the LAN-Fax destination list", Fax.

  • Page 14: I Want To Operate The Machine More Effectively

    1. What You Can Do with This Machine I Want to Operate the Machine More Effectively BQX139S Registering and using frequently-used settings (Program) See "Registering Functions in a Program", Convenient Functions. Registering frequently-used settings as initial settings (Program as Defaults (Copy/Fax/ Scanner/Quick Copy/Quick Fax/Quick Scanner) See "Changing the Default Functions of the Initial Screen", Convenient Functions.

  • Page 15: What You Can Do With This Machine

    What You Can Do with This Machine What You Can Do with This Machine This section describes the features of this machine. You can use the fax function on SP C360SFNw/C361SFNw only. You Can Customize the [Home] Screen The icons of each function are displayed on the [Home] screen. DUP860 •...

  • Page 16: You Can Make Copies Using Various Functions

    1. What You Can Do with This Machine You Can Make Copies Using Various Functions DUP814 • You can make copies in full color. You can switch the color copy mode depending on the type of originals used and the desired finish. See "Copying in Color", Copy.

  • Page 17: You Can Print Data Using Various Functions

    What You Can Do with This Machine You Can Print Data Using Various Functions CMQ004 • This machine supports network and local connections. • You can store a document in the memory of the machine by printing the document using the printer driver.

  • Page 18: You Can Use The Facsimile And The Scanner In A Network Environment

    1. What You Can Do with This Machine DUP816 • To send a fax, print from the Windows application you are working with, select LAN-Fax as the printer, and then specify the destination. • You can also check the sent image data. •...

  • Page 19: You Can Scan Id Cards And Print Or Send The Scanned Images

    What You Can Do with This Machine See "Basic Procedure for Sending Scanned Files by E-mail (Scan to Email)", Scan. • You can send scan files directly to folders (Sending scan files by Scan to Folder). See "Overview of Folder Transmission Function", Fax. See "Basic Procedure for Sending Scanned Files to a Folder (Scan to Folder)", Scan.

  • Page 20: You Can Monitor And Set The Machine Using A Computer

    1. What You Can Do with This Machine • You can control the use of the machine, as well as prevent machine settings from being changed without authorization. • By setting passwords, you can prevent unauthorized access via the network. •...
  • Page 21 What You Can Do with This Machine DQU010 What You Can Do on the Application Site • Download and install applications on devices • Update the application that has already been installed on the device • Uninstall an application that is no longer necessary on the device •...
  • Page 22 1. What You Can Do with This Machine...

  • Page 23: Getting Started

    2. Getting Started This chapter describes preparations for using the machine, operating instructions, and character input methods. Guide to Names and Functions of Components Guide to Components • Do not obstruct the machine's vents. Doing so risks fire caused by overheated internal components.
  • Page 24 2. Getting Started Exterior: Front view 22 23 DUP802 1. ADF Lower the ADF over originals placed on the exposure glass. If you load a stack of originals in the ADF, the ADF will automatically feed the originals one by one. 2.
  • Page 25 Guide to Names and Functions of Components 6. Output tray for the ADF Originals scanned with the ADF are output here. 7. Exposure glass Place originals face down here. 8. Cover for the exposure glass Open this cover to place originals on the exposure glass. 9.
  • Page 26 2. Getting Started 22. Top cover Open this cover to replace the toner or black drum unit/color drum units. 23. Standard tray Output is stacked here with the print side down. 24. ID Card Feeder cover Open this cover to set a larger size card or paper in the ID Card Feeder. 25.
  • Page 27 Guide to Names and Functions of Components Interior: Front view DUP834 1. Toner Loads from the machine rear, in the order of black (K), cyan (C), magenta (M), and yellow (Y). Messages appear on the screen when the toner cartridge needs to be replaced, or a new cartridge needs to be prepared.
  • Page 28 2. Getting Started 6. Waste toner bottle Collects toner that is wasted during printing. Messages appear on the screen when the waste toner bottle needs to be replaced, or a new waste toner bottle needs to be prepared. For details about the messages that appear on the screen when consumables need to be replaced, see "Replenishing and Replacing Consumables", Maintenance and Specifications.

  • Page 29: Guide To Functions Of The Machine's Options

    Guide to Functions of the Machine's Options Guide to Functions of the Machine's Options DUP805 DUP804 1. Lower paper trays You can attach one lower paper tray. There are two types of trays, each holding up to 250 or 500 sheets of paper. 2.

  • Page 30: Guide To The Names And Functions Of The Machine's Control Panel

    2. Getting Started Guide to the Names and Functions of the Machine's Control Panel You can use the fax function on SP C360SFNw/C361SFNw only. DUP823 1. Display panel This is a touch panel display that features icons, keys, shortcuts, and widgets that allow you to navigate the screens of the various functions and applications and provide you with information about operation status and other messages.

  • Page 31: Adjusting The Angle Of The Control Panel

    Guide to the Names and Functions of the Machine's Control Panel 7. Media slots Use to insert an SD card or a USB flash memory device. For details, see "Inserting/Removing a Memory Storage Device", Getting Started. • To improve usability, you can adjust the angle of the control panel. For details, see page 29 "Adjusting the Angle of the Control Panel".

  • Page 32: Changing The Display Language

    2. Getting Started Changing the Display Language You can change the language used on the display. English is set as default. Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [Change Langs. Widget]. Select the language you want to display.

  • Page 33: How To Use The [Home] Screen

    How to Use the [Home] Screen How to Use the [Home] Screen You can use the fax function on SP C360SFNw/C361SFNw only. The [Home] screen is set as the default screen when the machine is turned on. One icon is assigned to each function, and these icons are displayed on the [Home] screen. You can add shortcuts to frequently used functions or Web pages to the [Home] screen.
  • Page 34 2. Getting Started 5. Application list icon Press to display the application list. You can create shortcuts to the applications on the [Home] screen. To use an application displayed in the [WIDGET] tab and [PROGRAM] tab, create a shortcut for the application on the [Home] screen.

  • Page 35: Possible Operations On The Standard Application Screen

    How to Use the [Home] Screen • During immediate transmission • When accessing the following screens: • Machine Features • Counter • Inquiry • Address Book Management • Tray Paper Settings • Current Job / Job History • During On-hook dialing for fax transmission •...
  • Page 36 2. Getting Started DQC224 • Flick Flick your finger to the right or left on the screen to switch between screens. DQC225 • Long tap Place your finger on the screen and hold it there until the next screen appears. You can display the menu screen of the application you are using.

  • Page 37: Adding Icons To The [Home] Screen

    How to Use the [Home] Screen DNE111 • Depending on the application you are using, some operations might be unavailable. Adding Icons to the [Home] Screen Adding shortcuts to the [Home] screen You can add shortcuts to the machine's functions. You can display the icons for the machine's functions and the embedded software applications after you delete them from the [Home] screen.
  • Page 38 2. Getting Started Select the bookmark you want to add from the bookmark list. Adding shortcuts to programs to the [Home] screen You can add shortcuts to programs registered to Standard Applications and Quick Applications. Display the function screen to which you want to register a program. Press [Menu] ( ) at the bottom of the screen in the center and select [Reg.

  • Page 39: Guide To Applications Installed On The Machine

    Guide to Applications Installed on the Machine Guide to Applications Installed on the Machine You can open the function screens by pressing icons such as [Copy], [Fax], or [Scanner] on the [Home] screen. Two kinds of screens ("Standard Application Screen" and "Other Application Screen") can be used by each function.

  • Page 40: Standard Application Screen

    2. Getting Started Standard Application Screen [Copy] Screen This section describes the [Copy] screen and its functions. DUP451 Function Description Color Mode You can select a color mode. Reduce/Enlarge You can reduce or enlarge images. You can specify the paper tray containing the paper you want to Paper Tray copy to.
  • Page 41 Guide to Applications Installed on the Machine Function Description You can specify the size of the original when copying custom size Original Size originals. Sort You can sort copies as a set in sequential order. You can combine two 1-sided originals or one 2-sided original to one side of a sheet.
  • Page 42 2. Getting Started DUP551 Function Description Transmission Type Only fax transmission is available for this machine. The specified destination is shown here. By tapping the destination, you can register it to the Address Book Specify Destination(s) or remove it from the destinations. By flicking up and down, you can confirm the selected destinations.
  • Page 43 Guide to Applications Installed on the Machine Function Description Current Settings You can check the settings in [Settings]. Settings Press to open the settings screen. Start Press to scan originals and start sending. Display Tab Switch Press to switch the section of the Address Book. Destination keys Shows the destinations in the Address Book.
  • Page 44 2. Getting Started [Settings] screen DUP552 Function Description You can select an original type that is suitable for your Original Type originals. Press to select the resolution according to the size of the text Resolution on your original. Press to specify the density to scan the original. Density You can also specify the density by touching the icon and...
  • Page 45 Guide to Applications Installed on the Machine DUP609 Function Description Displays the type of scanner destination. Send Method Press to switch between e-mail destinations and folder destinations. The specified destination is shown here. By tapping the destination, you can register it to the Address Book Specify Destination(s) or remove it from the destinations.
  • Page 46 2. Getting Started Function Description Reset Press to clear your current settings. Current Settings You can check the settings in [Send Settings]. Send Settings Press to open the send settings screen. Start Press to scan originals and start sending. Display Tab Switch Press to switch the section of the Address Book.

  • Page 47: Other Application Screen

    Guide to Applications Installed on the Machine [Send Settings] screen DUP614 Function Description Press to select an original type that is suitable for your Original Type originals. File Type Press to select a file type. Resolution Press to select the resolution to scan the original. Press to specify the density to scan the original.
  • Page 48 2. Getting Started DUP462 1. Select the color mode. 2. Select a paper tray. 3. Select the number of copies. 4. Specify the copy settings such as duplex or combining. You can also specify scan settings. 5. Check the finished image. 6.
  • Page 49 Guide to Applications Installed on the Machine • If you specify many destinations, the machine might require some time to start scanning originals after [Start] is pressed. [Quick Scanner] screen DUP604 Select an e-mail or folder destination. You can also enter e-mail destination manually. Select a color mode.

  • Page 50: Registering Functions In A Program

    2. Getting Started Registering Functions in a Program Depending on the functions, the number of programs that can be registered is different. Standard Applications • Copy: 25 programs • Fax: 100 programs (for SP C360SFNw/C361SFNw) • Scanner: 100 programs Quick Applications •...
  • Page 51 Registering Functions in a Program Press the program number you want to register. Enter the program name. Select the icon for the program. Press [OK]. Press [Place]. Even if you select [Do not Place], you can add shortcuts to the program to the [Home] screen after the program registration is complete.

  • Page 52: Turning On/Off The Power

    2. Getting Started Turning On/Off the Power • When you push the main power switch, wait at least 10 seconds after it is confirmed that the main power indicator has lit up or gone out. The main power switch is on the front side of the machine. When this switch is turned on, the main power turns on and the main power indicator on the right side of the control panel lights up.
  • Page 53 Turning On/Off the Power Push the main power switch. The main power indicator goes out. The main power turns off automatically when the machine shuts down. If the screen on the control panel does not disappear, contact your service representative.

  • Page 54: Logging In The Machine

    2. Getting Started Logging In the Machine When the Authentication Screen is Displayed If Basic Authentication, Windows Authentication, or LDAP Authentication is active, the authentication screen appears on the display. The machine only becomes operable after entering your own Login User Name and Login Password.

  • Page 55: Logging Out Using The Control Panel

    Logging In the Machine Press [Login] on the top right on the screen. Press [User Name]. Enter a Login User Name, and then press [Done]. Press [Password]. Enter a Login Password, and then press [Done]. Press [Login]. Logging Out Using the Control Panel This section explains the procedure for logging out the machine when Basic Authentication, Windows Authentication, or LDAP Authentication is set.

  • Page 56: Placing Originals

    2. Getting Started Placing Originals Placing Originals on the Exposure Glass • Keep your hands away from the hinges and exposure glass when lowering the ADF. Not doing so may result in an injury if your hands or fingers are pinched. •...

  • Page 57: Placing Originals In The Id Card Feeder

    Placing Originals DUP052 1. Limit mark 2. Original guides Placing Originals in the ID Card Feeder Load one original at a time. Be sure not to load an original into the ID Card Feeder when scanning using the ADF or exposure glass. •...
  • Page 58 2. Getting Started Adjust the original guide to the original size. Place the original face down into the ID Card Feeder. DUP053 1. Original guides Insert the original until it stops in the ID Card Feeder. DUP880...

  • Page 59: Copy

    3. Copy This chapter describes frequently used copier functions and operations. For information not included in this chapter, see Copy available on our website. Basic Copying Procedure To make copies of originals, place them on the exposure glass, in the ADF, or in the ID Card Feeder. When placing the original on the exposure glass, start with the first page to be copied.
  • Page 60 3. Copy When the last original is scanned, press [Finish Scn]. When using the ID Card Feeder The original will be automatically scanned after the specified period elapses depending on the configuration made in [System Settings]. For details, see "General Features", Connecting the Machine/System Settings.

  • Page 61: Duplex Copying

    Duplex Copying Duplex Copying Copies two 1-sided pages or one 2-sided page onto a 2-sided page. During copying, the image is shifted to allow for the binding margin. CKN009 • Paper sizes that can apply to Duplex printing are as follows: A4 , A5 , A6 , B5 , B6 , 8 ×...
  • Page 62 3. Copy Original Print Side Original Placing originals Copy Orientation Setting Open to Top Open to Right/Left Open to Top Press [2 Sided/Combine]. Select [Open to Right/Left] or [Open to Top] for [Original Setting] if the original is two- sided. Select [Open to Right/Left] or [Open to Top] for [Print Side Setting].

  • Page 63: Combined Copying

    Combined Copying Combined Copying This mode can be used to select a reproduction ratio automatically and copy two originals onto a single sheet of copy paper. The machine selects a reproduction ratio between 25 and 400%. If the orientation of the original is different from that of the copy paper, the machine will automatically rotate the image by 90 degrees to make copies properly.

  • Page 64: One-Sided Combine

    3. Copy CKN017 One-Sided Combine Combine several pages onto one side of a sheet. DUP459 There are two types of One-Sided Combine. 1 Sided 2 Originals Combine 1 Side Copies two 1-sided originals to one side of a sheet. 2 Sided 2 Pages Combine 1 Side Copies one 2-sided original to one side of a sheet.

  • Page 65: Procedure For Combined Copying

    Combined Copying DUP460 There are two types of Two-Sided Combine. 1 Sided 4 Originals Combine 2 Sides Copies four 1-sided originals to one sheet with 2 pages per side. 2 Sided 4 Pages Combine 2 Sides Copies two 2-sided originals to one sheet with 2 pages per side. Procedure for Combined Copying Specify the original size.

  • Page 66: Copying Onto Envelopes

    3. Copy Copying onto Envelopes This section describes how to copy onto regular size and custom size envelopes. Specify the thickness of the paper according to the weight of the envelopes you are printing on. For details about the relationship between paper weight and paper thickness and the sizes of envelopes that can be used, see "Supported Paper Sizes and Types", Paper Specifications and Adding Paper.
  • Page 67 Copying onto Envelopes Place the originals, and then press [Start]. If the screen for confirming the original orientation is displayed, check the orientation, and then press [Start] again.

  • Page 68: Sort

    3. Copy Sort The machine assembles copies as sets in sequential order. CKN018 Press [Sort]. Press [Quantity]. Enter the number of copy sets using the number keys, and then press [Done]. Place the originals. Select the paper tray. Press [Start]. If the screen for confirming the original orientation is displayed, check the orientation, and then press [Start] again.

  • Page 69: Id Card Copy

    ID Card Copy ID Card Copy This section describes how to copy the front and back sides of an ID card, or other small original, onto one side of a sheet of paper. CTA002 1. Front 2. Back • The Duplex function cannot be used with this function. If [1 Sided 2 Sided] is selected, cancel the setting.

  • Page 70: Copying An Id Card Using The Exposure Glass

    3. Copy If you want to change the card size, press [Change Card Size]. You can select a specified size or specify a new size. If you want to change the layout, press [Change Layout]. You can select [Vertical Layout] or [Horizontal Layout].

  • Page 71: Fax

    4. Fax This chapter describes frequently used facsimile functions and operations. For information not included in this chapter, see Fax available on our website. Basic Transmission Procedure This section describes the basic procedures for transmitting documents with the fax function. •...

  • Page 72: Deleting A Fax Destination

    4. Fax Press [Fax Destination]. Enter the fax number using the number keys, and then press [OK]. Specify optional settings such as "International TX Mode". Press [OK]. Press [User Tools] ( Press [Home] ( ) at the bottom of the screen in the center. Deleting a Fax Destination •...
  • Page 73 Basic Transmission Procedure Press [Delete All], and then press [OK] to the right of "Fax Destination". Press [OK]. Press [User Tools] ( Press [Home] ( ) at the bottom of the screen in the center.

  • Page 74: Canceling A Transmission

    4. Fax Canceling a Transmission This section explains how to cancel a fax transmission. Canceling a Transmission Before the Original Is Scanned Press [Reset] on the top right of the screen. Canceling a Transmission While the Original Is Being Scanned Use this procedure to cancel scanning or transmitting of the original while it is being scanned.

  • Page 75: Printing A Journal Manually

    Printing a Journal Manually Printing a Journal Manually To print the Journal manually, select the printing method: [All], [Print per File Number], or [Print per User]. Prints the results of communications in the order made. Print per File Number Prints only the results of communications specified by file number. Print per User Prints the results of communications by individual senders.
  • Page 76 4. Fax...

  • Page 77: Print

    5. Print This chapter describes frequently used printer functions and operations. For information not included in this chapter, see Print available on our website. Quick Installation This section explains how to install the PCL 6 printer driver and configure the settings to use the printer via a network or USB connection easily.
  • Page 78 5. Print The software license agreement appears in the [License Agreement] dialog box. After reading the agreement, click [I accept the agreement.], and then click [Next >]. Select the method to install a printer driver, and then click [Next >]. Select the machine model you want to use, and then click [Next >].

  • Page 79: Displaying The Printer Driver Properties

    Displaying the Printer Driver Properties Displaying the Printer Driver Properties This section explains how to open the printer driver properties from [Devices and Printers]. • Manage Printers permission is required to change the printer settings. Log on as an Administrators group member.

  • Page 80: Standard Printing

    5. Print Standard Printing • The default setting is two-sided printing. If you want to print on only one side, select [Off] for the two-sided printing setting. • If you send a print job via USB 2.0 while the machine is in Sleep mode, an error message might appear when the print job is complete.

  • Page 81: Printing On Both Sides Of Sheets

    Printing on Both Sides of Sheets Printing on Both Sides of Sheets This section explains how to print on both sides of each page using the printer driver. • The paper types that can be printed on both sides are as follows: •...

  • Page 82: Combining Multiple Pages Into Single Page

    5. Print Combining Multiple Pages into Single Page This section explains how to print multiple pages onto a single sheet. The combine printing function allows you to economize on paper by printing multiple sheets at reduced size onto a single sheet. This function allows you to print 2, 4, 6, 9, or 16 pages at reduced size onto a single sheet and to specify a page ordering pattern for the combination.
  • Page 83 Combining Multiple Pages into Single Page Select the combination pattern in the "Layout:" list, and then specify the method for combining pages in the "Page Order:" list. To draw a border line around each page, select [Draw Frame Border] in [2 Sided/Layout/ Booklet] in the [Detailed Settings] tab.

  • Page 84: Printing On Envelopes

    5. Print Printing on Envelopes Configure the paper settings appropriately using both the printer driver and the control panel. Configuring Envelope Settings Using the Control Panel Load envelopes in the paper tray. About how to load envelopes, see Paper Specifications and Adding Paper for details. Press [Home] ( ) at the bottom of the screen in the center.

  • Page 85: Scan

    6. Scan This chapter describes frequently used scanner functions and operations. For information not included in this chapter, see Scan available on our website. Preparation for Sending by Scan to Folder To send scanned files by Scan to Folder, you must first perform the following: •...
  • Page 86 6. Scan Confirm the user name. The user name is displayed under [USERNAME]. Step 2: Creating a shared folder on a computer running Microsoft Windows Create a shared destination folder in Windows and enable sharing. In the following procedure, a computer which is running under Windows 7 Ultimate and participating in a domain is used as an example.

  • Page 87: Registering An Smb Folder

    Preparation for Sending by Scan to Folder On the [Security] tab, click [Edit...]. Click [Add...]. In the [Select Users or Groups] window, click [Advanced...]. Specify one or more object types, select a location, and then click [Find Now]. From the list of results, select the groups and users you want to grant access to, and then click [OK].
  • Page 88 6. Scan Enter the password again to confirm, and then press [OK]. Press [OK]. Press [Exit]. Press [Folder]. Check that [SMB] is selected. Press [Enter]. Press [Enter], and then specify the folder. To specify a folder, you can either enter the path manually or locate the folder by browsing the network.

  • Page 89: Deleting An Smb Registered Folder

    Preparation for Sending by Scan to Folder If the network does not allow automatic obtaining of IP addresses, include the destination computer's IP address in the path. For example: if the IP address of the destination computer is "192.168.0.191", and the folder name is "Share", the path will be \\192.168.0.191\Share. Press [OK].

  • Page 90: Entering The Path To A Shared Network Folder Manually

    6. Scan Press [Folder]. Press the protocol which is not currently selected. A confirmation message appears. Press [Yes]. Press [OK]. Press [User Tools] ( Press [Home] ( ) at the bottom of the screen in the center. Entering the Path to a Shared Network Folder Manually •...
  • Page 91 Preparation for Sending by Scan to Folder Depending on the destination setting, enter the user name and password for logging in to the computer. Press [Connection Test]. A connection test is performed to check whether the specified shared folder exists. If the message "Connection with PC has failed.

  • Page 92: Basic Procedure For Sending Scanned Files To A Folder (Scan To Folder)

    6. Scan Basic Procedure for Sending Scanned Files to a Folder (Scan to Folder) • Before performing this procedure, see "Preparation for Sending by Scan to Folder", Scan, and confirm the details of the destination computer. See also "Registering Folders", Connecting the Machine/System Settings, and register the address of the destination computer to the address book.

  • Page 93: Basic Procedure For Sending Scanned Files By E-Mail (Scan To Email)

    Basic Procedure for Sending Scanned Files by E-mail (Scan to Email) Basic Procedure for Sending Scanned Files by E-mail (Scan to Email) This section describes the basic procedure for sending scan files by e-mail. Press [Home] ( ) at the bottom of the screen in the center. Press the [Scanner] icon.

  • Page 94: Registering An E-Mail Destination

    6. Scan Registering an E-mail Destination Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [Address Book Management] icon. Press [Change]. Select the item you want to display from [All Users], [User Code], [Fax Dest.], [Email] and [Folder].

  • Page 95: Entering An E-Mail Address Manually

    Basic Procedure for Sending Scanned Files by E-mail (Scan to Email) Press [Delete All], and then press [OK]. Press [Exit]. Press [OK]. Press [User Tools] ( Press [Home] ( ) at the bottom of the screen in the center. Entering an E-mail Address Manually Select [Scan to Email].

  • Page 96: Specifying The Original Type

    6. Scan Specifying the Original Type Select an original type that is appropriate for your original. To select an original type other than those that appear in the list, press [Others]. [Black & White: Text] Standard black-and-white originals containing mainly characters (two-value). Creates scanned images suitable for printing.

  • Page 97: Specifying The Resolution

    Specifying the Resolution Specifying the Resolution Select resolution for scanning originals. Select [100 dpi], [200 dpi], [300 dpi], [400 dpi], or [600 dpi] as the scanning resolution. To select the resolution other than those appear in the list, press [Others].

  • Page 98: Specifying The Scan Size

    6. Scan Specifying the Scan Size Select the size of the original to be scanned. [Regular Size] Select a size to scan originals at a specified size regardless of the actual size of the originals you have placed. You can specify the following template sizes: ×...
  • Page 99 Specifying the Scan Size Measuring method for scanning the entire area of a Orientation and placement of original custom size original In the orientation CUJ002 Scan settings on the custom size setting screen DUP601 1. Original Size (X) Specify the length of the original. Enter the actual length in [X] then press [Done].

  • Page 100: Specifying The File Type

    6. Scan Specifying the File Type Specify the file type of the scanned document. To select the file type other than those appear in the list, press [Others]. You can select one of the following file types: • Single Page: [TIFF / JPEG], [PDF] If you select a single-page file type when scanning multiple originals, one file is created for each single page and the number of files sent is the same as the number of pages scanned.

  • Page 101: Web Image Monitor

    7. Web Image Monitor This chapter describes frequently used Web Image Monitor functions and operations. For information not included in this chapter, see Connecting the Machine/ System Settings available on our website or Web Image Monitor Help. Displaying Top Page This section explains the Top Page and how to display Web Image Monitor.
  • Page 102 7. Web Image Monitor 3. Refresh/Help (Refresh): Click at the upper right in the work area to update the machine information. Click the web browser's [Refresh] button to refresh the entire browser screen. (Help): Use Help to view or download Help file contents. 4.

  • Page 103: Adding Paper And Toner

    8. Adding Paper and Toner This chapter describes how to load paper into the paper tray and recommended paper sizes and types. Workflow for Loading Paper and Configuring Paper Sizes and Types This section explains how to load paper and operations required after paper is loaded. After following the procedures below, you can copy or print on the paper that is loaded in the machine.

  • Page 104: Loading Paper

    8. Adding Paper and Toner Loading Paper Precautions for Loading Paper • When loading paper, take care not to trap or injure your fingers. • If one or more paper feed trays are installed, do not pull out more than one tray at a time when you are changing or replenishing paper or resolving paper jams.
  • Page 105 Loading Paper • To use the paper size and feed direction other than those indicated on the paper size dial, set the dial to " ", and set the paper size using the control panel. • If you load paper whose size is not indicated on the paper size dial, you can specify the paper size in [Tray Paper Settings].
  • Page 106 8. Adding Paper and Toner DUP871 Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of the machine. DUP102 Place the tray on a flat surface. Pinch the clip on the side paper guide and slide it to match the paper size. DSE119...
  • Page 107 Loading Paper Pinch the end guide and slide it inward to match the standard size. DSE253 When loading paper into tray 1, slide the two switches at the bottom of the tray according to the thickness of the paper. DSE168 If the paper is heavier than 164 g/m (44 lb.), slide both switches into the rear (thick) position.
  • Page 108 8. Adding Paper and Toner DUP132 Do not load the paper from a diagonally downward direction as shown in the figure below. Doing so may cause the machine to malfunction. DSE822 Adjust the paper guides to close any gaps. Do not move paper loaded in the tray more than a few millimeters. Moving the loaded paper excessively can cause damage to paper edges on the openings of the tray's lifting plate, resulting in sheets being folded or becoming jammed.
  • Page 109 Loading Paper • When loading paper larger than A4 or 8 × 11 into Tray 1, extend the tray. For details, see page "Extending Tray 1", Paper Specifications and Adding Paper. • Letterhead paper must be loaded in a specific orientation. For details, see page 109 "Loading Orientation-fixed Paper or Two-sided Paper".

  • Page 110: Loading Paper Into The Bypass Tray

    8. Adding Paper and Toner Loading Paper into the Bypass Tray Use the bypass tray to use paper that cannot be loaded in the paper trays. • For details about trays that can be loaded for each paper size and type, see page 124 "Supported Paper Sizes and Types".

  • Page 111: Loading Orientation-Fixed Paper Or Two-Sided Paper

    Loading Paper Slide both sides of the paper guide outward, and then load paper print side down until it stops. DUP056 Adjust both sides of the paper guide to match the paper width. DUP057 • When using the bypass tray, it is recommended that you set the paper direction to . •...
  • Page 112 8. Adding Paper and Toner Settings for the User Tools • Copier mode Specify [Yes] for [Letterhead Setting] in [Input/Output] under the Copier Features menu, and then place the original and paper as shown below. • Printer mode Specify [Auto Detect] or [On (Always)] for [Letterhead Setting] in [System] under the Printer Features menu, and then place the paper as shown below.
  • Page 113 Loading Paper Copy side Paper trays Bypass tray One-sided Two-sided • Printer mode Print side Paper trays Bypass tray One-sided Two-sided • In copier mode: • For details about how to make two-sided copies, see "Duplex Copying", Copy. • In printer mode: •...

  • Page 114: Loading Envelopes

    8. Adding Paper and Toner Loading Envelopes • Do not use window envelopes. • Envelopes, especially those with glue on their flaps, may stick together. Fan the envelopes to separate them before loading. If the envelopes still stick together, load them one by one. For the envelope types that can be used with this machine, see page 124 "Supported Paper Sizes and Types".
  • Page 115 Loading Envelopes Fan envelopes, and then align their edges before loading. CBK239 When fanning envelopes, make sure the envelope flaps are not stuck together. If they are stuck together, separate them. Before loading envelopes, flatten them out so that their curl does not exceed that shown in the illustration below.
  • Page 116 8. Adding Paper and Toner Set the envelope in bypass tray with the print side down. DUP058 Adjust both sides of the paper guide to match the envelope width. DUP059 • Envelopes must be loaded in a specific orientation. For details, see page 129 "Envelopes". •...

  • Page 117: Loading Envelopes Into Tray 1

    Loading Envelopes Press [Printer Bypass Paper Size]. Select the paper size. Press [OK]. Press [User Tools] ( Press [Home] ( ) at the bottom of the screen in the center. • Confirm that the top of the stack is not higher than the limit mark on the side guides. •...
  • Page 118 8. Adding Paper and Toner Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of the machine. DUP102 Place the tray on a flat surface. Pinch the clip on the side paper guide and slide it outward until they stop. DSE119 Pinch the end guide and slide it toward the back.
  • Page 119 Loading Envelopes Fan envelopes, and then align their edges before loading. CBK239 When fanning envelopes, make sure the envelope flaps are not stuck together. If they are stuck together, separate them. Before loading envelopes, flatten them out so that their curl does not exceed that shown in the illustration below.
  • Page 120 8. Adding Paper and Toner Load envelopes into the paper tray, with the print side up and the flap on the left as shown in the illustration. DUP061 Pinch the clip on the side paper guide and slide it along the edge of the envelope stack. DUP062 Pinch the end guide and slide it along the edge of the envelope stack.
  • Page 121 Loading Envelopes Lift the front side of the tray, and then slide it into the machine carefully until it stops. DUP312 • Envelopes must be loaded in a specific orientation. For details, see page 129 "Envelopes". Specifying envelope size for tray 1 Press [Home] ( ) at the bottom of the screen in the center.

  • Page 122: Changing The Paper Size

    8. Adding Paper and Toner Changing the Paper Size Precautions for Changing the Paper Size • When loading paper, take care not to trap or injure your fingers. • If one or more paper feed trays are installed, do not pull out more than one tray at a time when you are changing or replenishing paper or resolving paper jams.

  • Page 123: Printing From The Bypass Tray Using The Printer Function

    Changing the Paper Size Select the loaded paper size, and then press [OK]. Press [User Tools] ( Press [Home] ( ) at the bottom of the screen in the center. • For details about the available paper size, see page 124 "Supported Paper Sizes and Types". Printing from the Bypass Tray Using the Printer Function •...
  • Page 124 8. Adding Paper and Toner Select the paper size. Press [OK]. Press [User Tools] ( Press [Home] ( ) at the bottom of the screen in the center. Specifying a custom size paper using the control panel Press [Home] ( ) at the bottom of the screen in the center.
  • Page 125 Changing the Paper Size Specifying thick paper or thin paper for paper type using the control panel Press [Home] ( ) at the bottom of the screen in the center. Flick the screen to the left, and then press the [User Tools] icon ( ). Press [Tray Paper Settings].

  • Page 126: Supported Paper

    8. Adding Paper and Toner Supported Paper Supported Paper Sizes and Types This section describes supported paper sizes and types. • If you use paper that curls, either because it is too dry or too damp, a paper jam may occur. •...
  • Page 127 Supported Paper Paper type and weight Paper size Paper capacity Envelopes Set the paper size dial on the tray to "*", and select the paper size with the control panel: × 9 × 7 , C5 Env , C6 Env , DL Env *1 1 sheet for label paper (adhesive labels) *2 Do not stack over the limit mark.
  • Page 128 8. Adding Paper and Toner Tray 2 (500 sheets) Paper type and weight Paper size Paper capacity 56-220 g/m (15 lb. Bond– Select the paper size using the 500 sheets 80 lb. Cover) paper size dial on the tray: Thin Paper–Thick Paper 2 A4 , A5 , B5 JIS , 8 ×...
  • Page 129 Supported Paper Paper type and weight Paper size Paper capacity 56-220 g/m (15 lb. Bond– Custom size 100 sheets 80 lb. Cover) (mainly Europe and Thin Paper–Thick Paper 2 Asia) Vertical: 127.0–1260.0 mm Label paper (adhesive labels) 1 sheet Horizontal: 64.0–216.0 mm (mainly North America) Vertical: 5.00–49.60 inches Horizontal: 2.52–8.50 inches...

  • Page 130: Thick Paper

    8. Adding Paper and Toner • The paper capacity described in the tables above is an example. Actual paper capacity might be lower, depending on the paper type. • When loading paper, make sure the stack height does not exceed the limit mark of the paper tray. •...
  • Page 131 Supported Paper Direction of paper Paper trays Bypass tray grain • Select [Thick Paper 1] or [Thick Paper 2] as the paper thickness in [Tray Paper Settings]. • If [Thick Paper 1] or [Thick Paper 2] is selected, the print speed may change. •...
  • Page 132 8. Adding Paper and Toner In copier mode When copying onto envelopes, load them according to the applicable orientation shown below. How to load envelopes Orientation of Exposure glass Tray 1 Bypass tray envelopes Side-opening envelopes • Flaps: closed • Flaps: closed •...
  • Page 133 Supported Paper When loading envelopes, select "Envelope" as the paper types using both [Tray Paper Settings] and printer driver and specify the thickness of envelopes. For details, see "Printing on Envelopes", Print. Recommended envelopes For information about recommended envelopes, contact your local dealer. For details about the sizes of envelopes you can load, see page 124 "Supported Paper Sizes and Types".

  • Page 134: Replacing The Print Cartridge

    8. Adding Paper and Toner Replacing the Print Cartridge This section explains precautions when adding toner, how to send faxes or scanned documents when the toner has run out, and how to dispose of used toner. • Do not incinerate toner (new or used) or toner containers. Doing so risks burns. Toner will ignite on contact with naked flame.
  • Page 135 Replacing the Print Cartridge • When removing jammed paper or replacing toner, avoid getting toner (new or used) on your clothing. If toner comes into contact with your clothing, wash the stained area with cold water. Hot water will set the toner into the fabric and make removing the stain impossible. •...
  • Page 136 8. Adding Paper and Toner can print only in black and white after any of the cyan, magenta, or yellow toner runs out. Keep the empty print cartridge attached until you replace it with a new print cartridge. • Fault may occur if you use toner other than the recommended type. •...

  • Page 137: Sending Faxes Or Scanned Documents When Toner Has Run Out

    Replacing the Print Cartridge Sending faxes or scanned documents when toner has run out When the machine has run out of toner, the indicator on the display lights. Note that even if there is no toner left, you can still send faxes or scanned documents. •...
  • Page 138 8. Adding Paper and Toner...

  • Page 139: Troubleshooting

    9. Troubleshooting This chapter describes basic troubleshooting procedures. When a Status Icon Is Displayed This section describes the status icons displayed when the machine requires the user to remove misfed paper, to add paper, or to perform other procedures. Status Icon Status : Paper Misfeed icon Appears when a paper misfeed occurs.

  • Page 140: When The Indicator Lamp For [Check Status] Is Lit Or Flashing

    9. Troubleshooting When the Indicator Lamp for [Check Status] Is Lit or Flashing If the indicator lamp for [Check Status] lights up or flashes, press [Check Status] to display the [Check Status] screen. Check the status of each function in the [Check Status] screen. [Check Status] screen DUP392 1.
  • Page 141 When the Indicator Lamp for [Check Status] Is Lit or Flashing Problem Cause Solution Documents and reports do The paper output tray is full. Remove the prints from the tray. not print out. Documents and reports do There is no paper left. Load paper.

  • Page 142: When The Machine Makes A Beeping Sound

    9. Troubleshooting When the Machine Makes a Beeping Sound The following table describes the meaning of the various beep patterns that the machine issues to alert users about left originals and other machine conditions. Beep pattern Meaning Cause Single short beep •...
  • Page 143 When the Machine Makes a Beeping Sound • You can change the sound type and volume. For details about Sound, see "DEVICE", Connecting the Machine/ System Settings.

  • Page 144: When You Have Problems Operating The Machine

    9. Troubleshooting When You Have Problems Operating the Machine Problem Cause Solution When the machine is turned Functions other than the Wait a little longer. on, the only icon that copier function are not yet appears on the home screen ready.
  • Page 145 When You Have Problems Operating the Machine Problem Cause Solution An error message is still One or more of the covers Close all the covers of the machine. displayed, even if the that are not indicated are indicated cover is closed. still open.
  • Page 146 9. Troubleshooting Problem Cause Solution Misfeeds occur frequently. There is a foreign object on • Remove the misfed paper. For the output tray. details about removing jammed paper, see "Removing Jammed Paper or Card", Troubleshooting. • Do not place anything on the output tray.
  • Page 147 When You Have Problems Operating the Machine Problem Cause Solution Misfeeds occur when The envelopes are curled. Make sure you fully flatten curled printing to envelopes. envelopes before you load them. Do not stack envelopes over the specified limit for the paper tray. If misfeeds still occur after the envelopes have been flattened, load envelopes on the tray one at a time and print them...

  • Page 148: When Multiple Functions Cannot Be Executed Simultaneously

    9. Troubleshooting Problem Cause Solution An error has occurred when The Address Book cannot be Wait a while, and then retry the the Address Book is changed while you delete operation. changed from the display the multiple stored panel or Web Image documents.

  • Page 149: Messages Displayed When You Use The Copy Function

    Messages Displayed When You Use the Copy Function Messages Displayed When You Use the Copy Function • If you cannot make copies as you want because of the paper type, paper size, or paper capacity problems, use the supported paper. For details about the supported paper, see "Supported Paper Sizes and Types", Paper Specifications and Adding Paper.

  • Page 150: Messages Displayed When You Use The Facsimile Function

    9. Troubleshooting Messages Displayed When You Use the Facsimile Function Message Cause Solution "Cannot print the reception The number of pages the user For details about print volume use file because of the Print is permitted to print has been limitation, see "Managing Print Volume Volume Use Limitation set exceeded.

  • Page 151: When The Cloud Fax Connector Function Cannot Be Used

    Messages Displayed When You Use the Facsimile Function documents as usual, even if the message appears on the screen. You can turn this function on or off with "Parameter Settings". For details about how to do this, see "Parameter Settings", Fax. When the Cloud Fax Connector Function Cannot Be Used Message Cause...

  • Page 152: Messages Displayed When You Use The Printer Function

    9. Troubleshooting Messages Displayed When You Use the Printer Function This section describes the principal messages that appear on the display panel, error logs or reports. If other messages appear, follow their instructions. Messages Displayed on the Control Panel When You Use the Printer Function •...
  • Page 153 Messages Displayed When You Use the Printer Function Message Cause Solution "Tray setg. do not match The printer driver settings are • Check that the printer driver spcfd siz&typ." incorrect or the tray does not settings are correct, and then contain paper of the size or load paper of the size selected "Select new tray or use...

  • Page 154: Messages Printed On The Error Logs Or Reports When You Use The Printer Function

    9. Troubleshooting When using direct print from a memory storage device Message Cause Solution "Exceeded the limit value for • The size of the selected Files or groups of files larger than 1 GB total data size of the file exceeds 1 GB. cannot be printed.
  • Page 155 Messages Displayed When You Use the Printer Function When print jobs are canceled Message Cause Solution "Collate has been Collate was canceled. • Turn off the power, and then back cancelled." on again. • Reduce the number of pages to print.
  • Page 156 9. Troubleshooting Message Cause Solution "Exceeded max. pages. Collate The number of pages exceeds Reduce the number of pages to is incomplete." the maximum number of sheets print. that you can use Collate with. "Print overrun." Images were discarded while Select a lower resolution on the printing.
  • Page 157 Messages Displayed When You Use the Printer Function Message Cause Solution "Printing privileges have not You have no privileges to Contact the owner of the document. been set for this document." print the PDF document you tried to print. "You do not have a privilege The entered login user name Check that the user name and to use this function.
  • Page 158 9. Troubleshooting When other errors occur Message Cause Solution "99: Error" This data cannot be printed. Check that the data is valid. For details The specified data is either about the kinds of data that can be corrupt or it cannot be printed from a memory storage device printed from a memory using the Direct printing function, see...
  • Page 159 Messages Displayed When You Use the Printer Function Message Cause Solution "Insufficient Memory" A memory allocation error PCL 6 occurred. On the printer driver's [Detailed Settings] tab, click [Print Quality:Advanced] in "Menu:", and then select [Raster] in the "Vector/Raster:" list. In some cases, it will take a long time to complete a print job.

  • Page 160: Messages Displayed When You Use The Scanner Function

    9. Troubleshooting Messages Displayed When You Use the Scanner Function Messages Displayed on the Control Panel When You Use the Scanner Function This section describes likely causes of and possible solutions for the error messages that appear on the control panel. If a message not described here appears, act according to the message. Message Cause Solution...
  • Page 161 Messages Displayed When You Use the Scanner Function Message Cause Solution "Exceeded max. number of The maximum number of Check the maximum number of alphanumeric characters for specifiable alphanumeric characters which can be entered, and the path." characters in a path has then enter it again.
  • Page 162 9. Troubleshooting When data transmission fails Message Cause Solution "Authentication with the The entered user name or • Check that the user name and destination has failed. Check password was invalid. password are correct. settings. To check the current • Check that the ID and password status, press [Scanned Files for the destination folder are Status]."...
  • Page 163 Messages Displayed When You Use the Scanner Function When data cannot be sent because there are too many documents or pages Message Cause Solution "Exceeded max. page The number of scanned Specify whether to send the data that capacity per file. Press pages exceeded the has already been scanned.

  • Page 164: Messages Displayed On The Client Computer

    9. Troubleshooting Message Cause Solution "Cannot write on the The memory storage device • Check to see if the memory memory storage device. is faulty, or the file name storage device is defective. Check the memory storage contains a character that •...
  • Page 165 Messages Displayed When You Use the Scanner Function Message Cause Solution "Any of Login User Name, The entered login user Check your login user name, login Login Password or Driver name, password, or driver password, or driver encryption key, Encryption Key is incorrect." encryption key was invalid.
  • Page 166 9. Troubleshooting Message Cause Solution "Error has occurred in the An error has occurred in the • Check whether the network cable scanner driver." driver. is connected correctly to the client computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows.
  • Page 167 Messages Displayed When You Use the Scanner Function Message Cause Solution "Insufficient memory. Reduce Scanner memory is • Reset the scan size. the scanning area." insufficient. • Lower the resolution. • Set with no compression. For details about the settings, see TWAIN driver Help.
  • Page 168 9. Troubleshooting Message Cause Solution "Scanner is in use for other A function of the machine • Wait for a while, and then function. Please wait." other than the Scanner connect to the network again. function is being used such •...
  • Page 169 Messages Displayed When You Use the Scanner Function Message Cause Solution "Cannot find "XXX" scanner The machine is not • Check that the previously used used for the previous scan. connected to the network scanner is connected to the "YYY" will be used instead." correctly.
  • Page 170 9. Troubleshooting Message Cause Solution "Scanner is not available. Network communication is • Check whether the machine's host Check the scanner not available because the name is specified in the Network connection status." machine's IP address could Connection Tool. For the WIA not be obtained from the driver, check the [Network host name.

  • Page 171: When Other Messages Appear

    When Other Messages Appear When Other Messages Appear Message Cause Solution "Failed to read the PDF file." There is a possibility that the With this machine’s browser PDF files PDF version is not supported other than those whose versions and by the browser’s PDF viewer encryption levels are specified below or an unsupported...

  • Page 172: When The Id Card Copy/Scan Cannot Be Used

    9. Troubleshooting When the ID Card Copy/Scan Cannot Be Used Message Cause Solution "The original was misfed A paper jam occurred in the • Remove the jammed originals, while being scanned." ID Card Feeder or the and then insert them again. For original is not correctly set.

  • Page 173: When The Address Book Is Updated

    When Other Messages Appear When the Address Book Is Updated Message Cause Solution "Updating the destination list A network error has • Check whether the server is has failed. Try again?" occurred. connected. • Antivirus programs and firewalls can prevent client computers from establishing connection with this machine.

  • Page 174: When Data Cannot Be Sent Due To A Problem With The Destination

    9. Troubleshooting When Data Cannot Be Sent Due to a Problem with the Destination Message Cause Solution "Some invalid destination(s) The specified group contains In the message that appears at each contained. Do you want to either an e-mail destination transmission, press [Select].

  • Page 175: When The Ldap Server Cannot Be Used

    When Other Messages Appear When the LDAP Server Cannot Be Used Message Cause Solution "Connection with LDAP A network error has Try the operation again. If the message server has failed. Check the occurred and connection is still displayed, the network may be server status."...
  • Page 176 9. Troubleshooting...

  • Page 177: 10. Maintenance

    10. Maintenance This chapter describes how to clean this machine and how to update the machine's firmware. Maintaining Your Machine How to Clean the Machine If the exposure glass or scanning glass is dirty, copy clarity may be reduced. Clean these parts if they are dirty.

  • Page 178: Cleaning The Exposure Glass And Scanning Glass

    10. Maintenance Cleaning the Exposure Glass and Scanning Glass • Do not close the ADF while hard objects are placed on the scanning glass. Doing so may damage the machine. Wipe the exposure glass and the scanning glass. DUP829 1. Scanning glass 2.

  • Page 179: Cleaning The Auto Document Feeder

    Maintaining Your Machine Cleaning the Auto Document Feeder Cleaning the Sheet and Scanning glass Wipe the sheet and scanning glass of the ADF. DUP831 1. Scanning glass 2. Sheet Cleaning the Rollers and Friction Pad in the ADF If any of the rollers or friction pad in the ADF is dirty, a multi-feed or paper jam of the original might occur.
  • Page 180 10. Maintenance Remove the paper feed unit. 1. While holding the blue part of the paper feed unit, slide the unit toward the front side of the machine and pull out the shaft on the far side from the ADF. 2.
  • Page 181 Maintaining Your Machine DUP155 • Pull out roller (2 rollers in the ADF main body) Turn the blue jammed paper removal dial to rotate the pull out rollers while holding a damp and tightly wrung cloth on the roller. Wipe around each roller while rotating them, and then wipe the rollers with a dry cloth to remove any water.
  • Page 182 10. Maintenance Attach the paper feed unit. • When attaching the paper feed unit to the machine, check that the friction pad is fixed in the correct position as indicated in the illustration. DUP878 • If the friction pad is fixed improperly as shown in the illustration below, press on the black part of the friction pad with your fingers until you hear a clicking sound to lock the pad in position, and then attach the paper feed unit.
  • Page 183 Maintaining Your Machine DUP158 Lift the ADF. DUP159 Wipe the areas indicated in the illustrations below using a dry or damp cloth. • Be careful not to bend or soil the transparent film indicated in the illustration when cleaning the machine.
  • Page 184 10. Maintenance DUP161 Lower the ADF. Lift the Input tray for the ADF. DUP151 Wipe the areas indicated in the illustrations below using a dry or damp cloth. • Do not touch the discharging brush indicated in the illustration when cleaning the machine. DUP163 •...

  • Page 185: Cleaning The Paper Tray, Friction Pad, And The Paper Feed Roller

    Maintaining Your Machine DUP164 • Output rollers (4 rollers on the lower side) Turn the blue jammed paper removal dial to rotate the roller while holding a damp cloth on the output roller. Wipe around each of four rollers while rotating them, and then wipe the rollers with a dry cloth to remove any water.
  • Page 186 10. Maintenance Pull the tray carefully until it stops, lift the front side of the tray, and then pull it out of the machine. DUP102 Place the tray on a flat surface. If there is paper in the tray, remove the paper. Wipe the areas indicated in the illustrations below using a dry or damp cloth.
  • Page 187 Maintaining Your Machine CSJ259 • Paper feed roller Wipe around the paper feed roller by turning it with a damp cloth. Then, wipe it with a dry cloth to remove any water. DUP817 After that, wipe it with a dry cloth to remove the water. Load the removed paper stack in the tray.

  • Page 188: Cleaning The Registration Roller

    10. Maintenance Cleaning the Registration Roller When you use paper other than the standard types, specks of paper may stick on the registration roller, causing problems. Clean the registration roller if white dots appear on prints. Clean the registration roller if printed paper becomes smeared after clearing a paper jam. •...

  • Page 189: Cleaning The Led Heads

    Maintaining Your Machine CSJ261 Using a cloth, wipe the rubber registration roller. CSJ262 Close the front cover with both hands carefully. DUP820 Firmly insert the plug of the power cord into the wall socket. Connect all the interface cables that were removed. Turn on the main power switch.
  • Page 190 10. Maintenance Turn off the machine and unplug the power cord. Pull the top cover open lever upward to open the top cover. DUP821 Pull the inner cover open lever to unlock the inner cover, and then fully open the inner cover.

  • Page 191: Cleaning The Power Cord Plug

    Maintaining Your Machine Close the inner and top covers with both hands carefully. DUP833 Securely insert the plug of the power cord into the wall socket. Connect all the interface cables that were removed. Turn the main power switch on. Cleaning the Power Cord Plug •...
  • Page 192 10. Maintenance • When disconnecting the power cord from the wall outlet, always pull the plug, not the cord. Pulling the cord can damage the power cord. Use of damaged power cords could result in fire or electric shock. • Be sure to disconnect the plug from the wall outlet and clean the prongs and the area around the prongs at least once a year.

  • Page 193: Updating The Firmware

    Check the version of the firmware. If it is not the latest version, update the firmware. The procedure for updating the firmware is as follows: Download the latest firmware from the following URL. http://www.ricoh.com/support/ • Click [Downloads] under "Office Products". Perform the subsequent procedure depending on your region.
  • Page 194 10. Maintenance...

  • Page 195: 11. Information For This Machine

    11. Information for This Machine This chapter describes environmental precautions and regulations. Information on Environmental Regulations ENERGY STAR Program ® ENERGY STAR Program Requirements for Imaging Equipment ® This company is a participant in the ENERGY STAR Program. This machine is compliant with the regulations specified by the ®...
  • Page 196 11. Information for This Machine • The default delay time the machine waits before entering Sleep mode is 1 minute. This default time can be changed. • The machine can print jobs from computers and receive faxes while in Sleep mode. Specification •...

  • Page 197: User Information On Electrical And Electronic Equipment (Mainly Europe)

    If you wish to discard this product, please contact your local authorities, the shop where you bought this product, your local dealer or sales/service representatives. For Turkey only Üretici: Ricoh Company, Ltd. 8-13-1 Ginza, Chuo-ku, Tokyo 104-8222 Japan +81-36278-2111(English only/Sadece İngilizce)

  • Page 198: Environmental Advice For Users (Mainly Europe)

    Toner and ink cartridge return program Toner and ink cartridge for recycling will be accepted free of charge from users in accordance with local regulations. For details about the return program, please refer to the Web page below or consult your service person. https://www.ricoh-return.com/...

  • Page 199: Notes To Users In The State Of California (Notes To Users In Usa) (Mainly North America

    Information on Environmental Regulations Energy efficiency The amount of electricity a machine consumes depends as much on its specifications as it does on the way you use it. The machine is designed to allow you to reduce electricity costs by switching to Ready mode after it prints the last page.
  • Page 200 11. Information for This Machine...

  • Page 201: Index

    INDEX ADF..............Firmware.............. 8, 54 Applications............Authentication screen..........Handset..............Auto Document Feeder........... Home screen........... 31, 35 Beeping pattern........... Icon..............35, 36 Bypass tray..........108, 121 ID card copy Exposure glass..............ID card feeder..............Cancel..............Placing originals..............Check Status key..........Indicator lamp............. Cleaning..............
  • Page 202 Transmission............ Orientation-fixed paper..........69, 72 Paper size................ Turning off.............. Paper type............... Turning on.............. Precautions..............Two-sided Two-sided paper............. Copying................Workflow................. Printing................Paper size............Paper size settings..........Pinch-in..............User Code Authentication........Pinch-out..............Precautions............Web Image Monitor..........Print cartridge............Widget..............Printer Bypass Paper Size........Printer driver............
  • Page 203 © 2017...
  • Page 204 D0A0-7711A...

This manual is also suitable for:

Sp c361 series

Table of Contents