Ricoh SP C360 series User Manual page 168

9. Troubleshooting
Message
"Scanner is in use for other
function. Please wait."
"Scanner is not available on
the specified device."
"Scanner is not ready.
Check the scanner and the
options."
"The name is already in use.
Check the registered
names."
When there is a problem connecting to the scanner
Message
"Cannot connect to the
scanner. Check the network
Access Mask settings in User
Tools."
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)
166
Cause
A function of the machine
other than the Scanner
function is being used such
as the Copier function.
The TWAIN scanner function
cannot be used on this
machine.
The ADF cover is open.
You tried to register a name
that is already in use.
Cause
An access mask is set.
The main power of the
previously used scanner is
not set to "On".
Solution
• Wait for a while, and then
connect to the network again.
• Cancel the job that is being
processed. Press [Stop]. Follow
the instructions in the message that
appears and exit the function that
is running.
Contact your service representative.
Check whether the ADF cover is
closed.
Use another name.
Solution
For details about an access mask,
contact your administrator.
Check whether the main power of the
scanner used for the previous scan is
turned on.