HPE ProLiant DL580 Gen10 User Manual
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HPE ProLiant DL580 Gen10 User Manual

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HPE ProLiant DL580 Gen10 Server User
Guide
Abstract
This document is for the person who installs, administers, and troubleshoots HPE server systems.
Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer
equipment, and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 878778-003
Published: March 2018
Edition: 3

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Summary of Contents for HPE ProLiant DL580 Gen10

  • Page 1 Guide Abstract This document is for the person who installs, administers, and troubleshoots HPE server systems. Hewlett Packard Enterprise assumes that you are qualified in the servicing of computer equipment, and trained in recognizing hazards in products with hazardous energy levels.
  • Page 2 © Copyright 2017, 2018 Hewlett Packard Enterprise Development LP Notices The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and services are set forth in the express warranty statements accompanying such products and services.

  • Page 3: Table Of Contents

    Fan bay numbering..........................23 System board components........................24 Processor, heatsink, and socket components................ 25 DIMM slot locations........................ 25 Drive cage backplane identification....................27 HPE 12G SAS Expander Card port numbering.................29 Riser board components........................29 Operations....................32 Power up the server.......................... 32 Power down the server........................32 Extending the server from the rack....................32...
  • Page 4 Installing the 2P pass-through performance board................107 Installing a Smart Storage Battery....................108 Installing an intrusion detection switch.................... 110 HPE Trusted Platform Module 2.0 Gen10 option................111 Overview..........................111 HPE Trusted Platform Module 2.0 Guidelines..............112 Installing and enabling the HPE TPM 2.0 Gen10 Kit............113 Cabling......................118 Contents...
  • Page 5 HPE ProLiant Gen10 DL Servers Storage Cabling Guidelines............118 Cable matrix.............................118 NVMe drive cable matrix.......................120 Universal media bay cabling......................128 Front panel USB port cabling......................129 Power switch module/Systems Insight Display module cabling............129 SFF HDD drive cage cabling......................130 NVMe SSD drive cage cabling......................130 12G SAS expander cabling......................
  • Page 6 Mechanical specifications........................152 Power supply specifications......................152 HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply........153 HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply........ 153 Websites....................155 Support and other resources..............156 Accessing Hewlett Packard Enterprise Support................156 Accessing updates..........................

  • Page 7: Component Identification

    Component identification Front panel components Server with power module Item Description Box 1 — Supported options: • Eight-bay SFF HDD/SSD drive cage • Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage • Eight-bay SFF NVMe SSD drive cage (with only four NVMe drives installed) Box 2 —...
  • Page 8 Item Description Serial number and iLO information pull tab iLO Service Port (169.254.1.2) Front USB 3.0 port Box 6 — Supported option: Eight-bay SFF HDD/SSD drive cage Box 5 — Supported option: Eight-bay SFF HDD/SSD drive cage Box 4 — Supported options: •...
  • Page 9 Item Description Box 1 — Supported options: • Eight-bay SFF HDD/SSD drive cage • Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage • Eight-bay SFF NVMe SSD drive cage (with only four NVMe drives installed) Box 2 — Supported options: •...

  • Page 10: Universal Media Bay Components

    Universal media bay components Item Description USB 2.0 port Video display port Optical disk drive (optional) Drives (optional) * * Requires the two-bay SFF (Premium) drive cage. Drive bay numbering Eight-bay SFF HDD/SSD drive cage Universal media bay components...
  • Page 11 Eight-bay SFF NVMe drive cage Six-bay SFF HDD/Two-bay NVMe SSD (Premium) drive cage Component identification...

  • Page 12: Front Panel Leds And Buttons

    Two-bay SFF (Premium) drive cage Front panel LEDs and buttons Power switch module Front panel LEDs and buttons...
  • Page 13 Systems Insight Display module (optional) Item Description Status Power On/Standby button and Solid green = System on system power LED Flashing green (1 Hz/cycle per sec) = Performing power on sequence Solid amber = System in standby Off = No power present Health LED Solid green = Normal Flashing green (1 Hz/cycle per sec) = iLO is rebooting.

  • Page 14: Uid Button Functionality

    The UID button can be used to display the Server Health Summary when the server will not power on. For more information, see the latest HPE iLO User Guide on the Hewlett Packard Enterprise website. Front panel LED power fault codes The following table provides a list of power fault codes, and the subsystems that are affected.

  • Page 15: Systems Insight Display Leds

    Subsystem LED behavior Removable HPE Smart Array SR Gen10 controller 6 flashes System board PCIe slots 7 flashes Power backplane or storage backplane 8 flashes Power supply 9 flashes Systems Insight Display LEDs The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with the access panel installed.

  • Page 16: Systems Insight Display Combined Led Descriptions

    Description Status Power supply LEDs Off = Normal Solid amber = Power subsystem degraded, power supply failure, or input power lost. PCI riser LED Off = Normal Amber = Incorrectly installed PCI riser cage Over temp LED Off = Normal Amber = High system temperature detected Proc DIMM Group LED Off = Normal...
  • Page 17 Systems Insight Display Health System Status LED and color power LED DIMM (amber) Amber Green DIMM in slot X is in a pre-failure condition. Over temp (amber) Amber Green The Health Driver has detected a cautionary temperature level. Over temp (amber) Amber The server has detected a hardware critical temperature level.

  • Page 18: Drives

    IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required. Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each DIMM in a bank with a known working DIMM. Drives NVMe drive components and LEDs Item...

  • Page 19: Drive Guidelines

    Item Description Status Locate • Solid blue = The drive is being identified by a host application. • Flashing blue = The drive carrier firmware is being updated or requires an update. Activity ring LED • Rotating green = Drive activity. •...

  • Page 20: Rear Panel Components

    • The system automatically sets all device numbers. • If only one hard drive is used, install it in the bay with the lowest device number. • Drives must be the same capacity to provide the greatest storage space efficiency when drives are grouped into the same drive array.
  • Page 21 Rear panel with optional butterfly riser cage Item Description Primary PCIe riser slots 1-7 Butterfly PCIe riser slots 8-16 (Optional) Power supplies (4) Serial port iLO Management Port Video port Rear USB 2.0 ports (2) Rear USB 3.0 ports (2) UID LED FlexibleLOM (optional) Component identification...

  • Page 22: Rear Panel Leds

    Rear panel LEDs Item Description Status Activity LED Off = No network activity Solid green = Link to network Flashing green = Network activity Link LED Off = No network link Green = Network link UID LED Solid blue = Activated Flashing blue: •...

  • Page 23: Fan Bay Numbering

    LED Status Description System is off or power supply has failed. Solid Green Normal Fan bay numbering The server requires 12 fans, with two fans per bay. Fan bay numbering...

  • Page 24: System Board Components

    SATA port / Optical Drive port Fan connectors (12) Front power switch connector Drive backplane power connectors (3) HPE Smart Storage Battery connector 1 (system board) Optional 2SFF HDD x1 SATA board sideband connector Table Continued System board components...

  • Page 25: Processor, Heatsink, And Socket Components

    Item Description HPE Smart Storage Battery connector 2 (processor mezzanine board) Universal media bay USB/Display port connector Intrusion detection switch connector Power supply connectors (PS3, PS4) Power supply connectors (PS1, PS2) Secondary PCIe riser connector (processor 2 required) System battery...
  • Page 26 For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules). System board DIMM slots Processor mezzanine board DIMM slots Component identification...

  • Page 27: Drive Cage Backplane Identification

    Drive cage backplane identification Eight-bay SFF HDD/SSD drive cage backplane Eight-bay SFF NVMe SSD drive cage backplane Drive cage backplane identification...
  • Page 28 Two-bay NVMe/Six-bay SFF HDD (Premium) drive cage backplane Two-bay SFF (Premium) drive cage backplane Component identification...

  • Page 29: Hpe 12G Sas Expander Card Port Numbering

    HPE 12G SAS Expander Card port numbering Riser board components 4-port Slimline riser Item Description 1–4 x8 Slimline NVMe connectors HPE 12G SAS Expander Card port numbering...
  • Page 30 6-slot riser board Item Description GPU power connectors (2) Smart Array cache backup power connectors (6) x16 connectors (2) x8 connectors (4) NVMe slimline connector J4 NVMe slimline connector J3 7-slot riser board Component identification...
  • Page 31 Item Description GPU power connectors (2) Smart Array cache backup power connectors (7) x8 connectors (4) x16 connectors (3) Tertiary riser board Item Description x8 connectors (2) Smart Array cache backup power connectors Component identification...

  • Page 32: Operations

    Operations Power up the server Procedure To power up the server, press the Power On/Standby button. Power down the server Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical server data and programs. IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.

  • Page 33: Removing The Server From The Rack

    Removing the server from the rack Procedure 1. Power down the server on page 32. 2. Extend the server from the rack (Extending the server from the rack on page 32). 3. Disconnect the cabling and remove the server from the rack. For more information, see the documentation that ships with the rack mounting option.

  • Page 34: Accessing The Systems Insight Display

    Accessing the Systems Insight Display Procedure 1. Press and release the panel. 2. Pull out the display to fully extend it, and then rotate the display to view the LEDs. Removing a hot-plug SAS or SATA drive Procedure 1. Determine the status of the drive from the drive LED definitions (SAS/SATA drive components and LEDs on page 18).

  • Page 35: Removing An Nvme Drive

    Removing an NVMe drive Procedure 1. Determine the status of the drive from the drive LED definitions (NVMe drive components and LEDs on page 18). 2. Back up all server data. 3. Remove the drive: a. Push the Power button. The Do Not Remove button will illuminate and flash.

  • Page 36: Removing The Access Panel

    6. Observe the LED status of the drive. Removing the access panel WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them. CAUTION: To prevent damage to electrical components, take the appropriate anti-static precautions before beginning any installation, removal, or replacement procedure.

  • Page 37: Installing The Access Panel

    4. If the locking latch is locked, use a T-15 Torx screwdriver to unlock the latch. 5. Open the locking latch. The access panel slides back, releasing it from the chassis. 6. Lift and remove the access panel. Turn the access panel over to locate the server label. This label provides convenient access to component identification and LED status indicators.

  • Page 38: Installing The Primary Pcie Riser Cage

    Installing the primary PCIe riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power cords before removing or installing the PCIe riser cage. Procedure 1. Install the primary PCIe riser cage. CAUTION: To avoid damaging the connectors, always install the air baffle into the server before installing the riser cages.

  • Page 39: Removing A Pcie Riser Cage

    3. Install the server into the rack (Installing the server into the rack on page 53). 4. Connect each power cord to the server. 5. Connect each power cord to the power source. 6. Power up the server on page 32. Removing a PCIe riser cage CAUTION: To prevent damage to the server or expansion boards, power down the server and remove all AC power...

  • Page 40: Removing The Air Baffle

    • Butterfly riser cage Removing the air baffle CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time the access panel is open.

  • Page 41: Installing The Air Baffle

    a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. 3. Do one of the following: • Extend the server from the rack (Extending the server from the rack on page 32). • Remove the server from the rack (Removing the server from the rack on page 33).

  • Page 42: Removing The Fan Cage

    Procedure 1. Install the air baffle. 2. Install the primary PCIe riser cage (Installing the primary PCIe riser cage on page 38). 3. Install the butterfly PCIe riser cage (Installing a butterfly PCIe riser cage on page 80). 4. Install the access panel (Installing the access panel on page 37). 5.

  • Page 43: Installing The Fan Cage

    CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. 5. Remove the fan cage. Installing the fan cage Procedure 1.

  • Page 44: Removing The Fan Cage Holders

    4. Connect each power cord to the server. 5. Connect each power cord to the power source. 6. Power up the server on page 32. Removing the fan cage holders Procedure 1. Power down the server on page 32. 2. Remove all power: a.

  • Page 45: Installing Fan Cage Holders

    Installing fan cage holders Procedure 1. Install the fan cage holders. 2. Install the fan cage (Installing the fan cage on page 43). 3. If removed, do the following: • Install the processor mezzanine tray (Installing a processor mezzanine tray on page 102). •...

  • Page 46: Removing The 2P Pass-Through Performance Board

    • Extend the server from the rack (Extending the server from the rack on page 32). • Remove the server from the rack (Removing the server from the rack on page 33). 4. Remove the access panel (Removing the access panel on page 36). CAUTION: Do not operate the server for long periods with the access panel open or removed.
  • Page 47 • Extend the server from the rack (Extending the server from the rack on page 32). • Remove the server from the rack (Removing the server from the rack on page 33). 4. Remove the access panel (Removing the access panel on page 36). CAUTION: Do not operate the server for long periods with the access panel open or removed.

  • Page 48: Setup

    Setup HPE support services Delivered by experienced, certified engineers, HPE support services help you keep your servers up and running with support packages tailored specifically for HPE ProLiant systems. HPE support services let you integrate both hardware and software support into a single package. A number of service level options are available to meet your business and IT needs.

  • Page 49: Operational Requirements

    7. Install or deploy an operating system (Operating system on page 54). 8. Register your server (Registering the server on page 55). Operational requirements Space and airflow requirements To allow for servicing and adequate airflow, observe the following space and airflow requirements when deciding where to install a rack: •...

  • Page 50: Temperature Requirements

    Temperature requirements To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled environment. The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F). CAUTION: To reduce the risk of damage to the equipment when installing third-party options: •...

  • Page 51: Server Warnings And Cautions

    Server warnings and cautions WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment: • Observe local occupational health and safety requirements and guidelines for manual material handling. • Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to the rails.

  • Page 52: Electrostatic Discharge

    WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack: • At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable when being moved on its casters.

  • Page 53: Server Box Contents

    Server box contents The server shipping box contains the following contents: • A server • A power cord • Rack-mounting hardware • Documentation Installing hardware options Install any hardware options before initializing the server. For options installation information, refer to the option documentation.

  • Page 54: Configuring The Server

    For more information on these requirements, see the HPE UEFI Requirements on the Hewlett Packard Enterprise website. To install an operating system on the server, use one of the following methods: •...

  • Page 55: Installing Or Deploying An Operating System

    Before installing an operating system, observe the following: • Be sure to read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprise website. If UEFI requirements are not met, you might experience boot failures or other errors when installing the operating system.

  • Page 56: Installing Hardware Options

    Before powering on the server for the first time, install all hardware options. Hewlett Packard Enterprise product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Installing a Systems Insight Display Prerequisites Before installing this option, be sure that you have the following: •...
  • Page 57 11. Route the cable through the opening in the front of the server, and then install the SID power switch module. Secure the module using the existing screw. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 58: Installing An Eight-Bay Sff Hdd/Ssd Drive Cage

    13. Install the processor mezzanine tray (Installing a processor mezzanine tray on page 102). 14. Install the air baffle (Installing the air baffle on page 41). CAUTION: To avoid damaging the connectors, always install the air baffle into the server before installing the riser cages.
  • Page 59 Procedure Power down the server on page 32. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack (Extending the server from the rack on page 32). •...
  • Page 60 12. If drive blanks are installed in the drive cage assembly, remove the drive blanks. Retain the drive blanks for use in empty drive bays. 13. Install the drive cage. • Drive boxes 1–3 (box 1 shown) • Drive boxes 4–6 (box 4 shown) Installing hardware options...
  • Page 61 14. Route and connect the cables depending on the server configuration. For more information, see Cabling on page 118. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. 15.

  • Page 62: Installing An Eight-Bay Nvme Ssd Drive Cage

    Installing an eight-bay NVMe SSD drive cage The eight-bay NVMe SSD drive cage can be installed in drive boxes 1–3. • A minimum of four NVMe drives can be installed in the drive cage. • When installed in drive box 1, only four NVMe drives can be installed in the drive cage. For more information on valid NVMe drive configurations and cabling, see NVMe drive cable matrix on page 120.
  • Page 63 11. Remove the drive bay blank. 12. If drive blanks are installed in the drive cage assembly, remove the drive blanks. Retain the drive blanks for use in empty drive bays. 13. Install the drive cage. 14. Route and connect the cables depending on the server configuration. For more information, see Cable matrix on page 118 and NVMe SSD drive cage cabling on page 130.

  • Page 64: Installing A Six-Bay Sff Hdd/Two-Bay Nvme Ssd (Premium) Cage

    • Install the processor mezzanine tray (Installing a processor mezzanine tray on page 102). • Install the 2P pass-through performance board (Installing the 2P pass-through performance board on page 107). 18. Install the air baffle (Installing the air baffle on page 41). CAUTION: To avoid damaging the connectors, always install the air baffle into the server before installing the riser cages.
  • Page 65 • Extend the server from the rack (Extending the server from the rack on page 32). • Remove the server from the rack (Removing the server from the rack on page 33). Remove the access panel (Removing the access panel on page 36). CAUTION: Do not operate the server for long periods with the access panel open or removed.
  • Page 66 14. Route and connect the cables depending on the server configuration. For more information, see Cabling on page 118. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. 15.

  • Page 67: Installing A Universal Media Bay

    Installing a universal media bay The universal media bay can only be installed in drive box 4. For more information, see Front panel components on page 7. Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit •...
  • Page 68 12. If drive blanks are installed in the drive cage assembly, remove the drive blanks. Retain the drive blanks for use in empty drive bays. 13. Route the cables through the opening, and then install the universal media bay. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 69: Installing A Two-Bay Sff (Premium) Drive Cage

    16. Install the fan cage holders (Installing fan cage holders on page 45). 17. Install the fan cage (Installing the fan cage on page 43). 18. If removed, do one of the following: • Install the processor mezzanine tray (Installing a processor mezzanine tray on page 102). •...
  • Page 70 • Extend the server from the rack (Extending the server from the rack on page 32). • Remove the server from the rack (Removing the server from the rack on page 33). Remove the access panel (Removing the access panel on page 36). CAUTION: Do not operate the server for long periods with the access panel open or removed.
  • Page 71 12. If installed in the server, remove the universal media bay. 13. Remove the optical disk drive tray from the universal media bay. 14. Remove the SFF drive blank from the universal media bay. Installing hardware options...
  • Page 72 15. Install the grommets onto the underside of the drive cage. 16. Install the drive cage into the universal media bay. Installing hardware options...
  • Page 73 17. Route the cables through the opening, and then install the universal media bay. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped. 18. Connect the cables depending on the server configuration. For more information, see Cabling on page 118.

  • Page 74: Installing A Hot-Plug Sas Or Sata Drive

    22. If removed, do one of the following: • Install the processor mezzanine tray (Installing a processor mezzanine tray on page 102). • Install the 2P pass-through performance board (Installing the 2P pass-through performance board on page 107). 23. Install the air baffle (Installing the air baffle on page 41). CAUTION: To avoid damaging the connectors, always install the air baffle into the server before installing the riser cages.

  • Page 75: Installing An Nvme Drive

    3. Install the drive. Installing an NVMe drive CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all device bays are populated with either a component or a blank. The server supports installation of up to 20 NVMe drives, depending on the drive cage configuration. Observe the following population guidelines: •...
  • Page 76 2. Prepare the drive. 3. Install the drive. 4. Observe the LED status of the drive. Installing hardware options...

  • Page 77: Installing An Internal Usb Drive

    Installing an internal USB drive Procedure Power down the server on page 32. Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack (Extending the server from the rack on page 32). •...

  • Page 78: Installing A 4-Port Nvme Mezzanine Card

    Installing a 4-port NVMe mezzanine card Prerequisites Before installing this option, be sure that you have the following: • The components included with the hardware option kit • A T-10 Torx screwdriver might be needed to unlock the access panel. •...
  • Page 79 12. Install the mezzanine card. Listen for a click to indicate that the card is fully installed when the handle is closed. 13. Route the cables depending on the server configuration. For more information, see Cabling on page 118. CAUTION: When routing cables, always be sure that the cables are not in a position where they can be pinched or crimped.

  • Page 80: Installing A Butterfly Pcie Riser Cage

    CAUTION: To avoid damaging the connectors, always install the air baffle into the server before installing the riser cages. 19. Install a primary PCIe riser cage with a 4-port NVMe riser card installed (Installing the primary PCIe riser cage on page 38). 20.
  • Page 81 CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner results in improper airflow and improper cooling that can lead to thermal damage. Remove the butterfly riser cage blanks. a.

  • Page 82: Riser Board Options

    Install the access panel (Installing the access panel on page 37). Install the server into the rack (Installing the server into the rack on page 53). Connect each power cord to the server. 10. Connect each power cord to the power source. 11.

  • Page 83: Installing A Riser Board Into The Primary Pcie Riser Cage

    Installing a riser board into the primary PCIe riser cage Prerequisites Before installing this option, be sure that you have the following: • T-10 Torx screwdriver • The components included with the hardware option kit Procedure Power down the server on page 32. Remove all power: a.
  • Page 84 Remove the riser board installed in the riser cage. Align the screw holes on the riser board with the holes on the riser cage, and then install the riser board. NOTE: Your riser board might appear different. 10. Install the riser cage (Installing the primary PCIe riser cage on page 38). 11.

  • Page 85: Installing A Riser Board Into The Butterfly Pcie Riser Cage

    Installing a riser board into the butterfly PCIe riser cage Prerequisites Before installing this option, be sure that you have the following: • A T-10 Torx screwdriver might be needed to unlock the access panel. • The components included with the hardware option kit Procedure Power down the server on page 32.

  • Page 86: Expansion Slot Options

    Install the access panel (Installing the access panel on page 37). Install the server into the rack (Installing the server into the rack on page 53). 10. Connect each power cord to the server. 11. Connect each power cord to the power source. 12.

  • Page 87: Installing An Expansion Board

    Installing an expansion board WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove power from the server by removing the power cord. The front panel Power On/Standby button does not shut off system power. Portions of the power supply and some internal circuitry remain active until AC power is removed.

  • Page 88: Installing The Hpe 12G Sas Expander Card

    13. Connect each power cord to the power source. 14. Power up the server on page 32. Installing the HPE 12G SAS Expander Card Hewlett Packard Enterprise recommends installing the SAS expander card in the following locations: Installing the HPE 12G SAS Expander Card...
  • Page 89 To ensure that cables are connected correctly, observe the labels on the cable and component connectors. Be sure that you have the latest firmware for the controllers and the expander card. To download the latest firmware, see the Hewlett Packard Enterprise website (http://www.hpe.com/support/hpesc). WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove power from the server by removing the power cord.
  • Page 90 The primary PCIe riser cage is shown. Using the labels on each cable, connect the cables to the SAS expander. Install the 12G SAS expander card into expansion slot 5 or slot 15. Install the riser cage. 10. Using the labels on the cables to determine the correct connections, connect the cables from ports 3 and 4 of the SAS expander card to the corresponding SAS controller in slot 6 or 16.

  • Page 91: Installing A Gpu Card

    b. Route the cables from the lower drive box backplanes (boxes 4–6) to the SAS expander card in the primary riser cage. 12. Install the access panel (Installing the access panel on page 37). 13. Install the server into the rack (Installing the server into the rack on page 53). 14.
  • Page 92 • Primary riser cage, slots 2 and 4. • Butterfly riser cage, slots 9 and 11. WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment, remove power from the server by removing the power cord. The front panel Power On/Standby button does not shut off system power.
  • Page 93 Install the GPU card into the riser cage. Connect the GPU power cables to the riser board, and loop the excess cable. Tuck the looped cables between the GPU cards and the riser cage. Installing hardware options...

  • Page 94: Installing A Controller

    CAUTION: Before installing the riser cage into the server, be sure that the power cables are routed and secured between the GPU card and the riser cage. Improper routing can result in damage to the cables and connectors. 10. Install the riser cage. 11.
  • Page 95 • Be sure that you have the latest firmware for the controllers, HBAs, and the expander card. To download the latest firmware, see the Hewlett Packard Enterprise website (http://www.hpe.com/support/hpesc). Prerequisites Before installing this option, be sure that you have the following: •...
  • Page 96 Install the controller into the PCI riser cage. Your controller might appear different. • 24-drive configuration—Install the SAS controller in slot 6. The SAS expander card must be installed into slot 5 of the primary riser cage. • 48-drive configuration—Install the SAS controllers in slots 6 and 16. Install SAS expander cards into slot 5 of the primary riser cage, and into slot 15 of the butterfly riser cage.

  • Page 97: Installing A Flexiblelom Adapter

    13. Install the server into the rack (Installing the server into the rack on page 53). 14. Connect each power cord to the server. 15. Connect each power cord to the power source. 16. Power up the server on page 32. Installing a FlexibleLOM adapter Prerequisites Before installing this option, be sure that you have the following:...

  • Page 98: Processor Options

    Install the primary PCIe riser cage (Installing the primary PCIe riser cage on page 38). Install the access panel (Installing the access panel on page 37). Install the server into the rack (Installing the server into the rack on page 53). 10.

  • Page 99: Installing A Processor

    4. Press Esc until the main menu is displayed. 5. Select Reboot the System to exit the utility and resume the boot process. Installing a processor The server supports installation of 1–4 processors. NOTE: Single-processor configurations are supported in servers with only a six-slot riser installed in the primary riser cage.
  • Page 100 Remove all power: a. Disconnect each power cord from the power source. b. Disconnect each power cord from the server. Do one of the following: • Extend the server from the rack (Extending the server from the rack on page 32). •...
  • Page 101 CAUTION: Be sure to tighten each heatsink nut fully in the order indicated. Otherwise, boot failure or intermittent shutdowns might occur. c. Using a T-30 Torx screwdriver, fully tighten each heatsink nuts in the order indicated on the heatsink label (1 -2 -3 -4) until it no longer turns. 11.

  • Page 102: Installing A Processor Mezzanine Tray

    CAUTION: To avoid damaging the connectors, always install the air baffle into the server before installing the riser cages. 13. Install the fan cage (Installing the fan cage on page 43). 14. Install the primary PCIe riser cage (Installing the primary PCIe riser cage on page 38). 15.

  • Page 103: Memory Options

    DIMM population information For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules). HPE SmartMemory speed information For more information about memory speed information, see the Hewlett Packard Enterprise website (https:// www.hpe.com/docs/memory-speed-table). Memory options...

  • Page 104: Dimm Label Identification

    DIMM label identification To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps you to use the label to locate specific information about the DIMM. Item Description Definition Capacity 8 GB 16 GB 32 GB 64 GB 128 GB...

  • Page 105: Installing A Dimm

    E = Unbuffered ECC (UDIMM) For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Installing a DIMM For information about memory support, configurations, or population guidelines, see Memory options on page 103.
  • Page 106 If installed, remove the butterfly riser cage (Removing a PCIe riser cage on page 39). Remove the air baffle (Removing the air baffle on page 40). To access the DIMM slots for processors 1 and 2, remove the processor mezzanine tray (Removing the processor mezzanine tray on page 45).

  • Page 107: Installing The 2P Pass-Through Performance Board

    Installing the 2P pass-through performance board Prerequisites Before installing this option, be sure that you have the following: • T-10 Torx screwdriver • The components included with the hardware option kit Procedure Power down the server on page 32. Remove all power: a.

  • Page 108: Installing A Smart Storage Battery

    10. Install the air baffle (Installing the air baffle on page 41). CAUTION: To avoid damaging the connectors, always install the air baffle into the server before installing the riser cages. 11. Install the primary PCIe riser cage (Installing the primary PCIe riser cage on page 38). 12.
  • Page 109 If installed, remove the butterfly riser cage (Removing a PCIe riser cage on page 39). Remove the air baffle (Removing the air baffle on page 40). Remove the fan cage (Removing the fan cage on page 42). Install the HPE Smart Storage Battery. 10. Route and connect the cable. Installing hardware options...

  • Page 110: Installing An Intrusion Detection Switch

    11. Install the air baffle (Installing the air baffle on page 41). CAUTION: To avoid damaging the connectors, always install the air baffle into the server before installing the riser cages. 12. Install the fan cage (Installing the fan cage on page 43). 13.

  • Page 111: Hpe Trusted Platform Module 2.0 Gen10 Option

    HPE Trusted Platform Module 2.0 Gen10 option Overview Use these instructions to install and enable an HPE TPM 2.0 Gen10 Kit in a supported server. This option is not supported on Gen9 and earlier servers. This procedure includes three sections:...

  • Page 112: Hpe Trusted Platform Module 2.0 Guidelines

    TPM including keys will be erased. IMPORTANT: In UEFI Boot Mode, the HPE TPM 2.0 Gen10 Kit can be configured to operate as TPM 2.0 (default) or TPM 1.2 on a supported server. In Legacy Boot Mode, the configuration can be changed between TPM 1.2 and TPM 2.0, but only TPM 1.2 operation is supported.

  • Page 113: Installing And Enabling The Hpe Tpm 2.0 Gen10 Kit

    3. Update the system ROM. Locate and download the latest ROM version from the Hewlett Packard Enterprise Support Center website (http://www.hpe.com/support/hpesc). To update the system ROM, follow the instructions on the website. 4. Power down the server. a. Shut down the OS as directed by the OS documentation.
  • Page 114 7. Remove the access panel. 8. Remove the butterfly riser cage (Removing a PCIe riser cage on page 39). 9. Proceed to Installing the TPM board and cover on page 114. Installing the TPM board and cover Procedure 1. Observe the following alerts: CAUTION: If the TPM is removed from the original server and powered up on a different server, data stored in the TPM including keys will be erased.

  • Page 115: Enabling The Trusted Platform Module

    4. Proceed to Preparing the server for operation on page 115. Preparing the server for operation Procedure 1. Install any options or cables previously removed to access the TPM connector. 2. Install the access panel. 3. Do one of the following: a.
  • Page 116 Procedure 1. During the server startup sequence, press the F9 key to access System Utilities. 2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Server Security > Trusted Platform Module options. 3. Verify the following: •...
  • Page 117 • If in graphical mode, click Yes. • If in text mode, press the Y key. 7. Press the ESC key to exit System Utilities. The server reboots a second time without user input. During this reboot, the TPM setting becomes effective.

  • Page 118: Cabling

    Cabling HPE ProLiant Gen10 DL Servers Storage Cabling Guidelines When installing cables, observe the following: • All ports are labeled: ◦ System board ports ◦ Controller ports ◦ 12G SAS Expander ports • Most data cables have labels near each connector with destination port information.
  • Page 119 USB 3.0 Ext. 600mm+SASPWR BP cable kit (881699-001) Optical drive cable (784623-001) GPU kits Option kit Cable part From number* HPE GPU 8p Keyed GPU 869820-001 Riser Cable Kit HPE GPU 8p Cable Kit 869821-001 Riser * To order spare cables, use the following kits and spare part numbers.

  • Page 120: Nvme Drive Cable Matrix

    GPU cables kit (875097-001) NVMe drive cable matrix Use the following tables to find supported NVMe drive configurations, cabling information, and part numbers. NVMe drives are supported in servers with the following riser configurations: • 6-slot primary • 6-slot primary + 8-slot butterfly * •...
  • Page 121 # of NVMe Processor Cable part From Power cable drives quantity number * part number * supported Drive box 4, 2SFF Primary 6-slot Premium drive cage riser 4 ** 870508-001 Drive box 2, 8-NVMe Primary 6-slot 870479-001 drive cage riser 869957-001 Drive box 4, 2SFF Primary 6-slot...
  • Page 122 # of NVMe Processor Cable part From Power cable drives quantity number part number supported 869957-001 Drive box 2, 8SFF (6+2) Butterfly 6-slot riser 870479-001 Premium drive cage Drive box 3, 8SFF (6+2) Primary 6-slot riser Premium drive cage 869957-001 Drive box 2, 8SFF (6+2) Primary 6-slot riser 870479-001...
  • Page 123 # of NVMe Processor Cable part From Power cable drives quantity number part number supported Drive box 3, 8SFF (6+2) Primary 6-slot riser Premium drive cage Drive box 4, 2SFF Butterfly 6-slot riser Premium drive cage * To order spare cables, use the following kits and spare part numbers. •...
  • Page 124 # of NVMe Processor Cable part From Power cable drives quantity number part number supported 869957-001 Drive box 2, 8SFF (6+2) Primary 6-slot riser 870479-001 Premium drive cage Drive box 4, 2SFF Primary 6-slot riser Premium drive cage * To order spare cables, use the following kits and spare part numbers. •...
  • Page 125 # of NVMe Processor Cable part From Power cable drives quantity number part number supported 869957-001 Drive box 1, 8SFF (6+2) Butterfly 6-slot riser 870479-001 Premium drive cage Butterfly 6-slot riser Drive box 2, 8SFF (6+2) Premium drive cage * To order spare cables, use the following kits and spare part numbers. •...
  • Page 126 # of NVMe Processor Cable part From Power cable drives quantity number part number supported 870508-001 Drive box 1, 8-NVMe 4-port mezzanine 870479-001 drive cage card Drive box 2, 8-NVMe 4-port mezzanine drive cage card Drive box 3, 8-NVMe Primary 4-port riser drive cage 869957-001 Drive box 4, 2SFF...
  • Page 127 * To order spare cables, use the following kits and spare part numbers. • NVMe cable kit (877983-001) • NVMe cable kit (881703-001) • USB 3.0 Ext. 600mm+SASPWR BP cable kit (881699-001) ** Partial configuration, see 20-drive configuration on page 132. Server riser configuration: •...

  • Page 128: Universal Media Bay Cabling

    Universal media bay cabling With optional optical disk drive With optional 2SFF drive cage Universal media bay cabling...

  • Page 129: Front Panel Usb Port Cabling

    Front panel USB port cabling Power switch module/Systems Insight Display module cabling Front panel USB port cabling...

  • Page 130: Sff Hdd Drive Cage Cabling

    SFF HDD drive cage cabling Drive cages to primary PCIe riser Drive cages to tertiary riser slot NVMe SSD drive cage cabling 6-drive (or fewer) configuration Drive box 2, connected to the 6-slot risers installed in the primary and butterfly riser cages. SFF HDD drive cage cabling...
  • Page 131 8-drive configuration Drive box 2, connected to the 6-slot risers installed in the primary and butterfly riser cages. 16-drive configuration • Drive box 2, connected to the 4-port NVMe mezzanine card. • Drive box 3, connected to the 4-port slimline riser installed in the primary riser cage. Cabling...
  • Page 132 20-drive configuration 16-drive configuration, plus the following: • Drive box 1 (six-bay HDD/two-bay NVMe Premium drive cage), connected to the 6-slot riser installed in the butterfly riser cage. • Drive box 4 (universal media bay with two-bay SFF Premium drive cage), connected to the 6-slot riser installed in the butterfly riser cage.

  • Page 133: 12G Sas Expander Cabling

    12G SAS expander cabling 24-drive configuration Cables from the lower drive box backplanes (boxes 4–6) are routed to the SAS expander card installed in the primary riser cage. 48-drive configuration Cables from the lower drive box backplanes are routed as shown in the 24-drive configuration. Cables from the upper drive box backplanes (boxes 1–3) are routed to the SAS expander card installed in the butterfly riser cage.

  • Page 134: Hpe Smart Storage Battery Cabling

    HPE Smart Storage Battery cabling Cable Description System board HPE Smart Storage battery Orange Processor mezzanine tray HPE Smart Storage Blue battery HPE Smart Storage Battery cabling...

  • Page 135: Software And Configuration Utilities

    Product QuickSpecs For more information about product features, specifications, options, configurations, and compatibility, see the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). Active Health System Viewer Active Health System Viewer (AHSV) is an online tool used to read, diagnose, and resolve server issues quickly using AHS uploaded data.

  • Page 136: Hpe Ilo 5

    System Viewer documentation at the following website: http://www.hpe.com/support/ahsv-docs. HPE iLO 5 iLO 5 is a remote server management processor embedded on the system boards of HPE ProLiant servers and Synergy compute modules. iLO enables the monitoring and controlling of servers from remote locations.

  • Page 137: Ilo Federation

    Connect a client (such as a laptop) with a supported USB to Ethernet adapter to access the iLO web interface, remote console, CLI, iLO RESTful API, or scripts. Hewlett Packard Enterprise recommends the HPE USB to Ethernet Adapter (part number Q7Y55A). When you use the iLO Service Port: •...

  • Page 138: Ilo Restful Api

    RESTful Interface Tool The RESTful Interface Tool (iLOREST) is a scripting tool that allows you to automate HPE server management tasks. It provides a set of simplified commands that take advantage of the iLO RESTful API. You can install the tool on your computer for remote use or install it locally on a server with a Windows or Linux Operating System.

  • Page 139: Intelligent Provisioning Operation

    Management Security HPE ProLiant Gen10 servers are built with some of the industry's most advanced security capabilities, out of the box, with a foundation of secure embedded management applications and firmware. The management security provided by HPE embedded management products enables secure support of modern workloads, protecting your components from unauthorized access and unapproved use.

  • Page 140: Scripting Toolkit For Windows And Linux

    Premium Security Edition licenses provides security features that help ensure protection, detection, and recovery from advanced cyber-attacks. For more information, see the HPE Gen10 Server Security Reference Guide on the Hewlett Packard Enterprise Information Library at http://www.hpe.com/info/EIL. For information about the iLO Advanced Premium Security Edition license, see http://www.hpe.com/ servers/ilopremium.

  • Page 141: Secure Boot

    Operating systems must support Secure Boot and have an EFI boot loader signed with one of the authorized keys to boot. For more information about supported operating systems, see http:// www.hpe.com/servers/ossupport. You can customize the certificates embedded in the UEFI BIOS by adding or removing your own certificates, either from a management console directly attached to the server, or by remotely connecting to the server using the iLO Remote Console.

  • Page 142: Launching The Embedded Uefi Shell

    HPE Smart Storage Administrator HPE SSA is the main tool for configuring arrays on HPE Smart Array SR controllers. It exists in three interface formats: the HPE SSA GUI, the HPE SSA CLI, and HPE SSA Scripting. All formats provide support for configuration tasks.

  • Page 143: Usb Support

    Using one of multiple methods, you can run HPE SSA before launching the host operating system. In offline mode, users can configure or maintain detected and supported devices, such as optional Smart Array controllers and integrated Smart Array controllers. Some HPE SSA features are only available in the offline environment, such as setting the boot controller and boot volume.
  • Page 144 SUM does not support third-party controllers, including flashing hard drives behind the controllers. Smart Update Tools Smart Update Tools is a software utility used with iLO 4, HPE OneView, iLO Amplifier Pack, Service Pack for ProLiant (SPP), and Smart Update Manager (SUM) to stage, install, and activate firmware and driver updates.
  • Page 145 • Smart Update Tools: Polls iLO to check for requests from HPE OneView or iLO Amplifier Pack for updates through the management network and orchestrates staging, deploying, and activating updates. You can adjust the polling interval by issuing the appropriate command-line option provided by iSUT.

  • Page 146: Drivers

    Procedure 1. Access the System ROM Flash Binary component for your server from the Hewlett Packard Enterprise Support Center (http://www.hpe.com/support/hpesc). 2. Copy the binary file to a USB media or iLO virtual media. 3. Attach the media to the server.

  • Page 147: Operating System Version Support

    HPE Pointnext Portfolio HPE Pointnext delivers confidence, reduces risk, and helps customers realize agility and stability. Hewlett Packard Enterprise helps customers succeed through Hybrid IT by simplifying and enriching the on-premise experience, informed by public cloud qualities and attributes.

  • Page 148: Troubleshooting

    • Error Message Guide for HPE ProLiant Gen10 servers and HPE Synergy provides a list of error messages and information to assist with interpreting and resolving error messages. •...

  • Page 149: Replacing The System Battery

    Replacing the system battery The system battery provides power to the internal clock. If the server no longer automatically displays the correct date and time, you might need to replace the system battery. WARNING: The computer contains an internal lithium manganese dioxide, a vanadium pentoxide, or an alkaline battery pack.
  • Page 150 To replace the component, reverse the removal procedure. 8. Properly dispose of the old battery. For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider. Replacing the system battery...

  • Page 151: Specifications

    Specifications Environmental specifications Specification Value System Inlet Temperature, Standard Operating — Support Operating 10°C to 35°C (50°F to 95°F) Non-operating -30°C to 60°C (-22°F to 140°F) Relative humidity (non-condensing) — Operating Minimum to be the higher (more moisture) of -12°C (10.4°F) dew point or 8% relative humidity Maximum to be 24°C (75.2°F) dew point or 90% relative humidity...

  • Page 152: System Inlet Temperature, Extended Ambient Operating Support

    Depending on installed options, the server is configured with one of the following power supplies: • HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply on page 153 • HPE 1600W Flex Slot Platinum Hot Plug Low Halogen Power Supply on page 153 For detailed power supply specifications, see the QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/proliant/powersupply).

  • Page 153: Hpe 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply

    HPE 800W Flex Slot Platinum Hot Plug Low Halogen Power Supply Specification Value Input requirements Rated input voltage 100 VAC to 127 VAC 100 VAC to 240 VAC 240 VDC for China only Rated input frequency 50 Hz to 60 Hz...
  • Page 154 Specification Value Rated input current 8.7 A at 200 VAC 7.2 A at 240 VAC Maximum rated input power 1,734 W at 200 VAC 1,725 W at 240 VAC BTUs per hour 5,918 at 200 VAC 5,884 at 240 VAC Power supply output Rated steady-state power 1,600 W at 200 VAC to 240 VAC input...

  • Page 155: Websites

    Websites General websites Hewlett Packard Enterprise Information Library www.hpe.com/info/EIL Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix www.hpe.com/storage/spock Storage white papers and analyst reports www.hpe.com/storage/whitepapers For additional websites, see Support and other resources. Websites...

  • Page 156: Support And Other Resources

    Support and other resources Accessing Hewlett Packard Enterprise Support • For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website: http://www.hpe.com/assistance • To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website: http://www.hpe.com/support/hpesc Information to collect •...

  • Page 157: Customer Self Repair

    IMPORTANT: Access to some updates might require product entitlement when accessed through the Hewlett Packard Enterprise Support Center. You must have an HPE Passport set up with relevant entitlements. Customer self repair Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part needs to be replaced, it will be shipped directly to you so that you can install it at your convenience.

  • Page 158: Regulatory Information

    Documentation Feedback (docsfeedback@hpe.com). When submitting your feedback, include the document title, part number, edition, and publication date located on the front cover of the document. For online help content, include the product name, product version, help edition, and publication date located on the legal notices page.

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