Archgard 37-DVTE30LN-1 Installation, Operation And Maintenance Manual

Archgard 37-DVTE30LN-1 Installation, Operation And Maintenance Manual

Gas fired direct vent fireplace s/n 370000 and up
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WARNING:
FIRE OR EXPLOSION HAZARD
Failure to follow safety warnings exactly could result in
serious injury, death, or property damage.
- Do not store or use gasoline or other flammable vapors or
liquids in the vicinity of this or any other appliance.
- WHAT TO DO IF YOU SMELL GAS:
Do not try to light any appliance
Do not touch any electrical switch; do not use any
phone in your building
Leave the building immediately
Immediately call your gas supplier from a neighbor's
phone. Follow the gas suppliers instructions
If you can not reach your gas supplier, call the fire
department
- Installation and service must be performed by a qualified
installer, service agency or the gas supplier.
English and French Installation Manuals available through your
local dealer or visit our website at: www.archgard.com
Les manuels d'installation en anglais et en français son
disponibles chez votre détaillant local ou en visitant notre site
web: www.archgard.com
INSTALLER:
LEAVE THIS MANUAL WITH THE APPLIANCE.
CONSUMER:
RETAIN THIS MANUAL FOR FUTURE REFERENCE.
ARCHGARD FIREPLACE PRODUCTS
7116 Beatty Drive
Mission, BC V2V 6B4 Canada
INSTALLATION, OPERATION, AND
MAINTENANCE MANUAL
MODEL:
GAS FIRED DIRECT VENT FIREPLACE
S/N 370000 AND UP
This appliance may be installed in an aftermarket
permanently located, manufactured home (USA only) or
mobile home where not prohibited by local codes.
This appliance is only for use with the type of gas indicated
on the rating plate. This appliance is not convertible for use
with other gases, unless a certified kit is used.
Gas Fireplace Energy Efficiency Rating
70.21%
Based on CSA P.4.1-15
37-DVTE30LN-1
200-3900-02
March 26, 2018

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Summary of Contents for Archgard 37-DVTE30LN-1

  • Page 1 English and French Installation Manuals available through your local dealer or visit our website at: www.archgard.com Les manuels d'installation en anglais et en français son disponibles chez votre détaillant local ou en visitant notre site web: www.archgard.com...
  • Page 2: Table Of Contents

    18.17 Replacing the Light Bases 12.1 Mantel Clearances 18.18 Troubleshooting 12.2 Hearth Clearances 19.0 Frequently Asked Questions 12.3 Sidewall Clearances 20.0 Replacement Parts List 12.4 Finishing Archgard Limited Warranty 12.5 Installation of Decorative Fronts 13.0 Gas Connections 13.1 Clocking Procedure 13.2 Supplying Gas...
  • Page 3: Introduction

    Thank You and Congratulations for choosing an Archgard Gas Fireplace! The 37-DVTE30LN-1 is one of the most advanced Direct Vent heaters available today. It is solidly designed using the latest technology and manufactured to the highest quality. It is our aim to provide you with an appliance that brings many trouble-free years of reliable service.
  • Page 4: Safety Information

    Each Archgard Gas Fireplace is checked and tested at the factory prior to being packaged and shipped to our dealers and finally installed in your home.
  • Page 5: Technical Information

    Commonwealth of Massachusetts: This appliance has been manufactured in accordance with Massachusetts code 248 CMR 5.00. Approval Code: G1-0718-498. (https://licensing.reg.state.ma.us/pubLic/pl_products/pb_pre_form.asp). Please contact Archgard Industries Ltd., if you have any questions regarding the certification of this appliance. 3.2 Installation Codes This appliance must be installed by a qualified gas appliance installer. The installation must conform with the local codes or, in the absence of local codes, with the current National Fuel Gas Code ANSI Z223.1/ NFPA 54 in the US, or Installation Code CAN/...
  • Page 6: Rating Plate

    For use only with barrier part # 37-BS. Follow installation instructions. SEULES DES PORTES CERTIFI Utiliser uniquement avec l’écran Made in Canada by: Archgard Industries Ltd. Fabrique au Canada par: 7116 Beatty Dr., Mission, B.C. Archgard Industries Ltd. February 2018 303-6180-01 7116 Beatty Dr., Mission, B.C.
  • Page 7: Installation Checklist

    Installation 5.0 Installation Checklist This standard installation checklist is to be used by the installer in conjunction with, not instead of, the instructions contained within this installation manual. Customer: Date Installed: Install Address: Location of Fireplace: Installer: Appliance Install: (Section 9.0) IF NO, WHY NOT? Verified that the chase is insulated and sealed.
  • Page 8: Appliance Overview

    Installation 6.0 Appliance Overview 6.1 Appliance Overview The Proflame II control board is located on the right side* of the fireplace behind the sliding access door. The valve is located on the left side* of the fireplace behind the sliding access door. The rating plate is attached to the valve slider (see Section 6.6).
  • Page 9: Barrier Screen

    Installation 6.3 Barrier Screen Removal Installation To remove the screen, slide the two retainer tabs on the top of To install the screen, insert the two pins on the bottom of the the barrier screen toward the center of the screen, tilt the screen screen in the holes on the bottom of the fireplace.
  • Page 10: Glass Door Installation

    Be sure there are no fingerprints left on the In the event your glass cracks or breaks, replace the original glass panels as high temperatures can bake these prints on door assembly with Archgard replacement door assembly (part permanently. number RP-837-0000). The glass door and frame assembly must be replaced as a complete unit.
  • Page 11: Accessing The Controls

    Installation 6.5 Accessing The Controls To access the control board or valve: Remove the barrier screen (See Section 6.3). Slide the access doors back as shown in Figure 6.5.01. Remove the wire cover by rotating the front of the cover up and out. Lifting the cover from the retainer magnets at an angle. See Figure 6.5.02 and Figure 6.5.03.
  • Page 12: Rating Plate Location

    Installation 6.6 Rating Plate Location The rating plate is located attached to the valve sliding plate located on the left side of the fireplace, behind the sliding access door. To access the rating plate: Remove the barrier screen (See Section 6.3). Slide the access door back as shown in Figure 6.5.01.
  • Page 13: Electrical Connections

    Installation 7.0 Electrical Connections The 37-DVTE30LN-1 comes complete with an adjustable 6 speed fan and variable lights wired directly to the main control module. Do not cut or remove the grounding prong from the main power supply plug. CAUTION: Label all wires prior to disconnection when servicing.
  • Page 14: Fireplace Dimensions

    33.000in 3.031in Top View 121.35cm 47.776in NAME DATE DIMENSIONS ARE IN INCHES 22.09cm TOLERANCES: 3/21/2018 DRAWN 8.695in 37-DVTE30LN-1 FRACTIONAL 1/32" TWO PLACE DECIMAL .015" CHECKED 47.44cm THREE PLACE DECIMAL .005" 48.89cm MATERIAL REV. ALL BENDS ARE ASSUMED SIZE DWG. NO.
  • Page 15: Prepare The Fireplace

    Secure fireplace to framing with nailing flanges. Verify all clearances. Install facing material (refer to Section 12 for clearance information), mantel or cabinetry. 10. Install the panel set. Many options are available from your local Archgard dealer. 11. Install the logs, glass door assembly, and barrier screen.
  • Page 16 Installation Nailing Flange Extension Nailing Flange Extension NAME DATE DIMENSIONS ARE IN INCHES TOLERANCES: 8/24/2017 DRAWN FRACTIONAL 1/32" TWO PLACE DECIMAL .015" Figure 9.3.01: CHECKED THREE PLACE DECIMAL .005" ALL BENDS ARE ASSUMED MATERIAL REV. SIZE DWG. NO. 41-DVT Framing TO BE 90 UNLESS NOTED FINISH OTHERWISE.
  • Page 17: Venting Instructions

    Installation 10.0 Venting Instructions WARNING: Operation of this heater when not connected to a properly installed and maintained venting system can result in carbon monoxide (CO) poisoning and possible death. The appliance must not be connected to a chimney flue serving a separate solid fuel burning appliance.
  • Page 18 Installation Typical Venting Configuration Flex to Roofline Rigid to Roofline Combination to Roofline Termination Termination Termination Storm Storm Storm Collar Collar Collar Flashing Flashing Flashing Flex to Rigid Adapter Rigid Rigid Venting Venting Attic Attic Attic Insulation Insulation Insulation Shield Shield Shield Firestop...
  • Page 19: Vent Run Guide

    Installation 10.1 Vent Run Guide Horizontal Vent Sections rise 1/4"/ft (21mm/m) DIMENSIONS ARE IN INCHES NAME DATE FRACTIONAL TOLERANCES: 1/32" DRAWN 8/25/2017 TWO PLACE DECIMAL .015" CHECKED THREE PLACE DECIMAL ALL BENDS ARE ASSUMED .005" MATERIAL SIZE DWG. NO. REV. TO BE 90 UNLESS NOTED OTHERWISE.
  • Page 20: Vent Restrictor

    Installation 10.2 Vent Restrictor This fireplace is shipped with the restrictor in the open position. Follow the chart in Section 10.1 for recommended settings based on venting configuration. It is important to remember each installation is unique and affected by various factors including venting configuration, altitude and climate.
  • Page 21: Third Party Venting Components

    Installation 10.3 Third Party Venting Components ATTENTION NO OTHER VENTING SYSTEM OR COMPONENTS MAY BE USED. Part numbers shown are correct at the time of printing and should be confirmed with the manufacturer prior to purchase. Follow manufacturer instructions for installation of termination. Selkirk Duravent Amerivent...
  • Page 22 1740350 4DFA-35 1740350 4" 50ft 95270450 4DFA-50 Archgard Flex Vent Kit 999-DV-FL4710 Includes 4" & 7" aluminum flex liner (10' long) with six springs. 999-DV-C47 Includes 7" flex liner coupler (312-0025), and 4" flex liner coupler (312-0024). Horizontal Safety Cages 999-DV-SCU Termination Safety Cage - Universal (143/4"...
  • Page 23: Termination Location Clearances

    Installation 10.4 Termination Location Clearances Legend: = Vent terminal = Air supply inlet = Area where terminal is not permitted Figure 10.4.01: Approved cap Approved vent pipe Figure 10.4.02:...
  • Page 24 Installation Canadian Installations US Installations Clearance above grade, veranda, porch, 12" (305 mm) 12" (305 mm) deck, or balcony Clearance to window or door that may be 12" (305 mm) 9" (229 mm) opened Clearance to permanently closed window• Vertical clearance to ventilated soffit 18"...
  • Page 25: Snorkel Termination Installation

    Installation 10.5 Snorkel Termination Installation • Follow snorkel termination manufacturer's installation instructions and local codes • The vertical rise of a snorkel termination can be used in place of a vertical vent rise. Follow the snorkel termination manufacturer's information for installation •...
  • Page 26: Framing

    Installation 11.0 Framing 11.1 Wall Enclosure Rough Opening IMPORTANT Framing dimensions should allow for wall covering thickness and fireplace facing materials. If using a hearth, adjust rough opening size as necessary to maintain at least minimum clearance requirements. Non–combustible facing material may be applied over (but not directly to) fireplace face. This will prevent facing material from falling off due to heat expansion.
  • Page 27: Typical Corner Installation

    Installation 11.2 Typical Corner Installation Dimensions shown in Figure 11.2.01 are when using 1/2" wall board. If using a facing material that is an alternative thickness, refer to the table below for appropriate dimensions. Refer to Section 11.1 and Section 9.2 for information on nailing flange settings and installation. 77.12cm 30.36in 96.48cm...
  • Page 28: Ventilation Framing

    Installation 11.3 Ventilation Framing Ventilation framing dimensions are based on Duravent venting components. If other third party venting components are used, refer to the installation instructions from the third party manufacturer for installation information. The following critical dimensions must be maintained regardless of venting manufacturer: Item Critical Dimensions...
  • Page 29: Clearances To Combustibles

    Installation 12.0 Clearances to Combustibles WARNING: Failure to position the parts in accordance with these diagrams or failure to use only parts specifically approved with this appliance may result in property damage or personal injury or loss of life. WARNING: TOP NAILING FLANGE EXTENSION MUST BE ASSEMBLED AND ATTACHED TO FIREPLACE. DO NOT REMOVE. TOP NAILING FLANGE EXTENSION IS NOT LOAD BEARING 12.1 Mantel Clearances 12"...
  • Page 30: Hearth Clearances

    Any hearth that extends outward in front of the fireplace must not have any combustible material closer than 12" (304.8 mm) to the front of the fireplace for the width of the fireplace door. Archgard Hearth Insulation Board (Part Number 41-IB, sold separately) or a similar material must be used.
  • Page 31: Sidewall Clearances

    Installation Raised Installation Combustible flooring may be installed right up to the front of the fireplace if it is raised a minimum of 5" (127 mm) from the combustible surface. If using a hearth material thickness greater than 1" it is necessary to raise the fireplace to ensure the hearth does not extend within the opening of the fireplace.
  • Page 32: Finishing

    Installation 12.4 Finishing Install the tile finishing strips using the (9) 1/8" rivets included. Never place combustible material over the face of the fireplace. See Figure 12.4.02 for finishing details. CAUTION If installing a decorative front, see the installation manual for the front before installing finishing material.
  • Page 33: Installation Of Decorative Fronts

    12.5 Installation of Decorative Fronts Archgard decorative fronts allow you to customize the look of your 37-DVTE30LN-1 to complete your home. Contact your local authorized Archgard dealer to discuss front options. Refer to the front installation manual included with this product for installation specifications.
  • Page 34: Gas Connections

    2 psi dry gas meter the unit will rate lower as the calculation has to correct for the higher pressure in the meter. If the unit is over- rated, contact your authorized Archgard dealer. The following calculation equation gives a rough estimation as it does not correct for temperature and pressure.
  • Page 35: Supplying Gas

    Installation 13.2 Supplying Gas Before you begin: • Ensure the fireplace is off and cool before servicing • Disconnect power supply to the fireplace (including backup batteries) • Remove the barrier screen (see Section 6.3) • Remove the wire cover (see Section 6.5) •...
  • Page 36: Conversion Kit Instructions

    Installation 14.0 Conversion Kit Instructions IMPORTANT: This fireplace is Natural gas ready. If converting to LP gas, follow instructions below. WARNING: This conversion kit shall be installed by a qualified service agency in accordance with the manufacturers instructions and all applicable codes and requirements of the authority having jurisdiction. If the information in these instructions is not followed exactly, a fire, explosion or productions of carbon monoxide may result, causing property damage, personal injury or loss of life.
  • Page 37: Convert The Gas Valve

    Installation 14.3 Convert the Gas Valve WARNING: Installation of this conversion kit must only be undertaken by a qualified and certified gas appliance installer. Verify that the following items are present in the package: • Pressure regulator assembly (E) • Two (2) screws (F) •...
  • Page 38: Firebox Liner Installation

    The following steps highlight the procedure for installing brick panel firebox liners. Handle the panels with care as they are delicate. Inspect the panels to ensure that no damage has occurred inside the package. Please report any damage immediately to your Authorized Archgard Dealer. Before you begin: •...
  • Page 39 Installation Step 5: Place the right side panel in the firebox. The right side Step 6: Place the top panel on top of the rear and right side panel will hold the rear panel in place. panels. Figure 15.1.05: Figure 15.1.06: Step 7: Place the left side panel.
  • Page 40: Reflective Glass Installation

    The following steps highlight the procedure for installing Eternal Flame Reflective Ceramic Glass liner. We recommend using clean cotton gloves when handling panels. Handle the panels with care. Inspect the panels to ensure that no damage has occurred inside the package. Please report any damage immediately to your Authorized Archgard Dealer. Before you begin: •...
  • Page 41 Installation Step 6: Continue to hold the rear panel as you slide the right side panel between the two bends on the lower spacer. Slide panel between the two bends on the lower spacer. Figure 15.2.06: Figure 15.2.07: Step 7: Install the right side glass retainer using one of the screws Step 8: Install the left side panel between the two bends on the removed in Step 1.
  • Page 42: Log Set Installation

    The use of unapproved burner media may cause damage or injury and will void product warranty. Archgard Grand Timber or Weathered Wood log sets are designed to provide a life-like...
  • Page 43: Grand Timber Log Set

    Installation 16.1 Grand Timber Log Set When placing embers around the pilot shield take care to not block the pilot opening. Failure to keep the IMPORTANT opening clear of embers or media will cause a delayed ignition. Embers should also be placed so they do not completely block burner ports.
  • Page 44 Installation Step 4: Continue spreading embers along the burner openings. Step 5: Place Log 2 on the pins located on the right side of the DO NOT block the gap around the burner or larger burner burner. openings as they supply air to the fireplace. DO NOT BLOCK Figure 16.1.05: Figure 16.1.06:...
  • Page 45 Installation Step 10: Place the platinum embers evenly on the burner. Do not Step 11: The square opening on log 3 aligns with the molded block burner openings. square on log 1. Figure 16.1.11: Figure 16.1.12: Step 12: Place log 3 across log 1 and log 2. Step 13: Alignment of log 4.
  • Page 46: Weathered Wood Log Set

    Installation 16.2 Weathered Wood Log Set When placing embers around the pilot shield take care to not block the pilot opening. Failure to keep the IMPORTANT opening clear of embers or media will cause a delayed ignition. Embers should also be placed so they do not completely block burner ports.
  • Page 47 Installation Step 4: Continue spreading embers along the burner openings. Step 5: Place Log 2 on the pins located on the right side of the DO NOT block the gap around the burner or larger burner burner. openings as they supply air to the fireplace. DO NOT BLOCK Figure 16.2.05: Figure 16.2.06:...
  • Page 48 Installation Step 9: Place the platinum embers evenly on the burner. Do not Step 10: Place Log 3 across Log 1 and Log 2 as shown. block burner openings. Figure 16.2.11: Figure 16.2.12: Step 11: Place Log 4 across Log 1 and Log 3 as shown. Figure 16.2.14: Figure 16.2.13: Figure 16.2.16: Weathered Wood Installation Complete...
  • Page 49 Installation Figure 16.2.17: Grand Timber Log Install Overview Part # Item Description Part # Item Description 37-LS-GT Grand Timber Log Set 1 Set 37-LS-GT-3 Log 3 (Front Left) 37-LS-GT-1 Log 1 (Middle Rear) 37-LS-GT-4 Log 4 (Middle Top) 37-LS-GT-2 Log 2 (Front Right) 310-0019 Platinum Embers (1 bag) 310-0300...
  • Page 50: Operation

    Each Archgard Gas Fireplace is checked and tested at the factory prior to being packaged and shipped to our dealers and finally installed in your home. Archgard recommends that before leaving this unit with the customer, the installer must ensure that the appliance is firing correctly and that the electrical system is in working order.
  • Page 51: Lighting Instructions

    Operation 17.3 Lighting Instructions The following information may be found on the fireplace rating plate. See Section 6.6 for the rating plate location. Figure 17.3.1:...
  • Page 52: Remote Control Operation

    Operation 17.4 Remote Control Operation IMPORTANT The Proflame II Remote is an integrated part of the Proflame II System, which consists of a Proflame II Remote, to be used in conjunction with Integrated Fireplace Control (Proflame II Control Module). Figure 17.4.01 The Proflame II Remote provides for controlling the following hearth appliance functions: Main Burner ON/OFF Main Burner flame modulation (6 levels)
  • Page 53 Operation Remote Display Figure 17.4.02 WARNING THE REMOTE AND RECEIVER ARE RADIO FREQUENCY DEVICES. PLACING THE REMOTE IN OR NEAR METAL ENCLOSURES MAY REDUCE THE SIGNAL RANGE. Handheld Remote (optional) Figure 17.4.03...
  • Page 54 Operation Initializing the System for Handheld / Wall Mount Remote Operation Connect IFC Control Module to AC power supply. A single beep will indicate the presence of power. NOTE: This will initiate Pilot Start-up in Manual Mode. The pilot will spark repeatedly and ignite if gas has been supplied to the unit. Sync the control board to the remote to turn main burner and pilot off using the steps below.
  • Page 55 Operation Temperature Indication Display With the system in the OFF position, press the Thermostat Key and the Mode Key at the same time to switch between Fahrenheit (F) or Celsius (C). Verify on the LCD screen the correct designation is visible. Figure 17.4.06: Variable Flame Control This function is disabled when in SMART Thermostat Mode...
  • Page 56 Operation Dimmer Control (Light) This function is used to control the variable lights. To activate this function use the Mode Key to index to the variable light icon. The intensity of the output can be adjusted through six (6) levels. Use the Up/Down Arrow Keys to adjust the output level.
  • Page 57 Operation Continuous Pilot / Intermittent Pilot (CPI/IPI) Selection With the system in OFF position press the Mode Key to index to the CPI mode icon. Pressing the UP Arrow Key will activate the Continuous Pilot Ignition mode (CPI). Pressing the Down Arrow Key will return to IPI. A single beep will confirm the reception of the command.
  • Page 58 Operation Automatic Safety Shut-Off This system will execute an automatic turn OFF command after a 24hr continuous pilot flame ignition with the burner ON. This allows the system to verify correct safety functions. Diagnostic Indications Information LOW BATTERY CONDITION (Less than 4V): Remote Control -Battery Icon will appear on LCD remote control display.
  • Page 59: Maintenance

    Maintenance 18.0 Maintenance CAUTION: Do not conduct maintenance on the appliance while it is operating or while it is still hot. Always verify proper operation after servicing. 18.1 Cleaning and Routine Maintenance The exterior painted surfaces, glass, and metal plated trims may be cleaned with a soft, non-abrasive cloth and water or a suitable, mild, non-abrasive cleaner.
  • Page 60: Servicing Under Warranty

    18.2 Servicing Under Warranty Before servicing, read the terms and conditions of the warranty at the back of this manual. Contact the authorized Archgard dealer where you purchased the appliance from and provide them with details of the problem, along with the initial installation information (from the front of this manual).
  • Page 61: Adjusting The Primary Air

    18.5 Adjusting the Primary Air The 37-DVTE30LN-1 includes an air shutter located under the door of the fireplace which may be used to adjust the primary air to achieve the ideal flame as shown in Figure 18.5.01. To adjust, loosen the wing nut on the air shutter and adjust as shown in Figure 18.5.02.
  • Page 62: Replacing Batteries

    Slide the control board in and close the sliding access door. 10. Resupply power and light the fireplace to verify proper operation. 11. Replace the wire cover and barrier screen. Fuse type: T3.15AL250V Archgard Part Number: RP-305-2080 Figure 18.7.01:...
  • Page 63: Disabling Cpi

    Maintenance 18.8 Disabling CPI CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical code, CSA C22.1.
  • Page 64: Replacing The Control Board

    Maintenance 18.10 Replacing the Control Board CAUTION: Label all wires prior to disconnection when servicing controls. Wiring errors can cause improper and dangerous operation. Verify proper operation after servicing. This appliance, when installed, must be electrically grounded in accordance with local codes or, in the absence of local codes, with the National Electrical Code, ANSI/NFPA 70, or the Canadian Electrical code, CSA C22.1.
  • Page 65: Wiring Schematic

    Maintenance 18.11 Wiring Schematic SW1 Botton(red) Sync button On/Off override jumper Figure 18.11.01...
  • Page 66: Removing The Masking Plate

    Maintenance 18.12 Removing the Masking Plate The masking plate located in the back of the firebox may need to be removed to install panels or to service the appliance. Use the following instructions to remove the masking plate. Before you begin: •...
  • Page 67: Removing The Burner Surround

    Maintenance 18.13 Removing the Burner Surround Before you begin: Step 1: Remove the pilot shield by gripping the edges and pulling • Ensure the fireplace is off and cool before servicing • Ensure the gas supply is turned OFF and disconnect the power supply (including backup batteries) •...
  • Page 68: Replacing The Burner

    Maintenance 18.14 Replacing the Burner Before you begin: Step 1: Remove the (4) 1/4" tek screws securing the burner to the • Ensure the fireplace is off and cool before servicing firebox bottom. • Ensure the gas supply is turned OFF and disconnect the power supply (including backup batteries) •...
  • Page 69: Replacing The Pilot

    Maintenance 18.16 Replacing the Pilot Before you begin: • Ensure the fireplace is off and cool before servicing • Ensure the gas supply is turned OFF and disconnect the power supply (including backup batteries) • Remove the barrier screen (see Section 6.3) Remove Glass Door (see Section 6.4) •...
  • Page 70: Replacing The Light Bases

    Maintenance 18.17 Replacing the Light Bases Before you begin: Step 1: Remove the (3) 1/4" tek screws securing the baffle to the • Ensure the fireplace is off and cool before servicing top of the firebox and restrictor slider. Support the baffle to avoid •...
  • Page 71: Troubleshooting

    Maintenance 18.18 Troubleshooting Issue Solution The pilot igniter won't spark. 1. Ensure the ON/OFF override jumper is installed correctly. 2. Ensure main power is ON and new batteries are installed in the remote control (3 x AAA) and backup battery pack on the control board (4 x AA). 3.
  • Page 72: Frequently Asked Questions

    Q. My fan/blower makes a “whirring” or “humming” noise. A. Your Archgard gas appliance uses a powerful fan to push heated air into your room. It is not unusual to hear a “humming” noise when your fan is running. Note: the sound will change depending on the setting that your fan speed control is set at.
  • Page 73: Replacement Parts List

    Maintenance 20.0 Replacement Parts List Item # Item Description Unit 200-3900-02 English Owner's Manual 200-3900F-01 French Owner's Manual RP-387-0160 Replacement Manual Package 37-BS Barrier Screen 308-6011 SIT Pro Flame II Electronic Control Module 308-6024 Wall Mount Remote 308-6027 SIT 885 Gas Valve c/w Step Motor 305-6002-R1 Module Main Wiring Harness (5 wire) 305-6013...
  • Page 74: Archgard Limited Warranty

    Date of Purchase • Problem Description NOTE: Warranty will be void if work is carried out by an unqualified person(s). Only original Archgard parts may be used. Please consult your Archgard dealer or representative if in doubt about a replacement part(s). •...
  • Page 75: Warranty Registration

    POSTAGE WARRANTY REGISTRATION ARCHGARD INDUSTRIES LTD. 7116 BEATTY DRIVE MISSION, B.C. CANADA V2V 6B4 FOLD DOWN AT LINE FOLD DOWN AT LINE & TAPE CLOSED Model # : Serial #: Date Installed: 37-DVTE30LN-1 Name: Address: City: State/Prov: ZIP: Phone: ( _____ ) Dealer’s Name &...

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