Toshiba e-Studio2000AC Software Troubleshooting Manual page 72

8.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Power failure occurred
2A51
Authentication for WS Scan failed
2A60
Insufficient permission to execute Remote
2A70
Scan
Insufficient permission to execute WS Scan
2A71
Insufficient permission to access e-Filing box
2A72
using scan utility
The user who attempted to export or import
2A73
the address book has no permission
Store to e-Filing
Job status failed
2B11
Failure to access file
2B20
Insufficient disk space
2B30
Failure to access Electronic Filing
2B31
Failure to process image
2B50
Failure to process print image
2B51
The storage period of e-Filing documents will
2B71 expire
The HDD for storing e-Filing data is running out
2B80
of space.
Insufficient memory
2B90
72 Error Codes
Problem Description Corrective Action
Make sure that the power cable is connected
properly and is inserted securely. Resend the
job.
When Fax & Scan of Windows is used with the
WIA driver, check if the user name for the login
is registered. When the control panel or EWB
of the equipment is used, check if the user
name for the login is registered.
Check if the user is authorized to perform this
job.
Check if the user is authorized to perform this
job.
Check if the user is authorized to perform this
job.
Check if the user is authorized to perform the
operation.
Turn the power OFF and then back ON. Perform
the job again. If the error still persists, contact
your service representative.
Turn the power OFF and then back ON. Perform
the job again. If the error still persists, contact
your service representative.
Delete unnecessary documents in e-Filing and
try again.
Turn the power OFF and then back ON. Retry
the job in error. A folder with the same name as
an already existing document in the box cannot
be created. Retry by changing the folder name.
Delete the specified e-Filing or folder and reset
them. If the specified e-Filing or folder cannot
be deleted, contact your service
representative.
Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.
Make sure that the Function List can be printed
out. Try printing again. If the error still persists,
contact your service representative.
Check whether any necessary documents are
stored in e-Filing. The documents will be
deleted in a few days.
Delete all unnecessary documents in e-Filing.
Turn the power OFF and then back ON. Try
scanning again. If the error still persists,
contact your service representative.