Toshiba e-Studio2000AC Software Troubleshooting Manual page 71

8.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Failure to create file
2E31, 2E33
Failure to delete file
2E32
Failure to convert image file format
2E40
Encryption error Failure to create a file
2E43
Creating a file was not allowed
2E44
Failure in making meta data
2E45
There are too many documents in the folder.
2E65
Failure in creating a new document
Failed to process your job. Insufficient Storage
2E66 space.
2EC0 Job canceled
Power failure occurred
2EC1
Remote Scan, WS Scan, File Downloader
Failure to acquire resource
2A20
WS Scan function is not available
2A31
System fatal error
2A40
2A50 Job canceled.
Problem Description Corrective Action
Make sure that the access privilege to the
storage directory is writable and also that the
disk in the directory has enough space, and
then try again. If more than one job is
performed simultaneously, the error may occur
because the disk temporarily runs out of space.
In this case, wait for a while and try again. If the
error still persists, turn the power OFF and then
back ON, and try again.
Turn the power OFF and then back ON. Perform
the job again. If the error still persists, contact
your service representative.
This error occurs when conversion to a highly
compressed PDF format fails. Do the scanning
again. If the error still persists, Use the normal
PDF format. When this error occurs in
conversion other than to a highly compressed
PDF format, turn the power OFF and then back
ON. Then try to scan again. If the error still
persists, contact your service representative.
If the error still persists after reattempting, turn
the power OFF and then back ON. Then try
again.
Creating an unencrypted file was not allowed.
Configure the encryption settings and try
again. To create an unencrypted file, consult
the administrator.
Make sure that the template setting is correct,
and do the scanning again. If the error still
persists, turn the power OFF and then back ON,
and then try again.
Delete the data in the local storage folder in the
equipment and try scanning again.
Reduce the number of pages of the problem
job and try again. Check whether the server or
local disk has sufficient space in its capacity.
The job was canceled.
Make sure that the power cable is connected
properly and is inserted securely. Resend the
job.
Reattempt the problem job. If the error still
persists, turn the power OFF and then back ON,
and try again.
Check if the WS Scan function is enabled. If not,
change it to "enabled".
Turn the power OFF and then back ON. Try
scanning again.
The job was canceled.
Error Codes 71