Toshiba e-Studio2000AC Software Troubleshooting Manual page 70

8.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
There are too many documents in the folder.
2D65
Failure in creating a new document
Failed to process your job. Insufficient Storage
2D66 space.
FTP service is not available
2D67
File Sharing service is not available
2D68
NetWare service is not available
2D69
Failure to delete file
2DA6
Failure to acquire resource
2DA7
2DC0 Job canceled
Power failure occurred
2DC1
Store to USB
Wrong Job status
2E10, 2E12,
2E13
Not enough memory
2E11
Invalid parameter specified
2E14
Document size exceeded limit or maximum
2E15
size
Failure to create directory
2E30
70 Error Codes
Problem Description Corrective Action
Delete the data in the local storage folder in the
equipment and try scanning again.
Reduce the number of pages of the problem
job and try again. Check whether the server or
local disk has sufficient space in its capacity.
Ask your administrator whether the FTP service
is configured correctly.
Ask your administrator whether the SMB
protocol is enabled.
Ask your administrator whether the NetWare
protocol is enabled.
Delete the files in the shared folder with
Explorer, turn the power OFF and then back
ON, and reattempt the problem job. If the error
still persists, contact your service
representative.
Turn the power OFF and then back ON. Perform
the job again. If the error still persists, contact
your service representative.
The job was canceled.
Make sure that the power cable is connected
properly and is inserted securely. Resend the
job.
Turn the power OFF and then back ON. Perform
the job again. If the error still persists, contact
your service representative.
Wait for a while and try again. If the error still
persists, turn the power OFF and then back ON,
and try again.
If you are using a template, create it again. If
the error still persists, turn the power OFF and
then back ON, and then try again.
Divide the file into several files, or reattempt in
a single-page format.
Make sure that the access privilege to the
storage directory is writable and also that the
disk in the directory has enough space, and
then try again. If more than one job is
performed simultaneously, the error may occur
because the disk temporarily runs out of space.
In this case, wait for a while and try again. If the
error still persists, turn the power OFF and then
back ON, and try again.