Toshiba e-Studio2000AC Software Troubleshooting Manual page 63

8.CHECKING THE EQUIPMENT STATUS WITH TopAccess
Error Code
Private-print-only error
4221
4243 No license error
4244 Function disabled error
OCR function is not
4245
enabled
No authority to execute a
4311
job
Not authorized to store a
4312
file
Not authorized to store in
4313
e-Filing
Not authorized to send a
4314
Fax/iFax
Not authorized to perform
4321 printing in the specified
setting
Image data generation
4411
failure
Double-sign encoding error A double-sign encoding error occurred because the PDF file is
4412
Connection timeout
4511
Reach the max number of
4521
connections
Registered print job
4522 number reached to limit at
data reception
HDD full at data reception
4523
Font download failure
4611
Font download failure
4612
Font download failure
4613
Downloaded font deletion
4621
failure
Print failure
4F10
Problem Description
Jobs other than Private printing cannot be printed. Perform
Private printing.
Install the license for Multi Station Print.
Enable the Multi Station Print function with TopAccess.
Install the OCR license.
The user has not been authorized to perform this operation. Ask
your administrator.
The user has not been authorized to perform this operation. Ask
your administrator.
The user has not been authorized to perform this operation. Ask
your administrator.
The user has not been authorized to perform this operation. Ask
your administrator.
The user has not been authorized to perform this operation. Ask
your administrator.
Check if the file to be printed is broken. Perform printing again or
use another printer driver.
encrypted in unsupported script. Printing the file in this function is
impossible.
After checking the communication environment, reattempt the
communications.
Wait for a while and reattempt the communications.
Wait for a while and reattempt the communications.
A job reception is limited since the HDD does not have enough
space. After deleting unnecessary data in the HDD, perform a job.
Since the available number of fonts is exceeded, the font cannot
be registered. Delete at least one font.
Since there is no space in HDD, the font cannot be registered.
Delete at least one font.
Since an error has occurred, the font cannot be registered.
Perform downloading again or regenerate the font data first.
Check if the font to be deleted is registered.
Perform the printing again. If the error still persists, turn the power
OFF and then back ON, and perform the printing again. If the error
still persists, contact your service representative.
Corrective Action
Error Codes 63