Using A Group Mailbox For Auto Attendant Operation - NEC SL2100 Quick Install Manual

Use PCPro to configure InMail
Create the Group mailbox
Once a Department Group number or Virtual Extension exists, you can create a Group mailbox.
This mailbox can now be accessed as described in Accessing another mailbox.

Using a Group Mailbox for Auto Attendant operation


Set the Group mailbox type to Routing when you are using it as an Auto Attendant mailbox to route
incoming callers to destinations within the SL2100 system.

Define the Routing mailbox to be used for each Group mailbox (default is Routing mailbox 1) – this will
be the Routing Mailbox number that will have the Auto Attendant greeting recorded, see later in this
guide.

Assign the Dialling Options to the Call Routing Mailbox – these will be the digits dialled by the incoming
trunks callers.

Record the Auto Attendant greeting for the Call Routing mailbox via an Administrator Mailbox
(Instruction menu greeting) or upload a pre-recorded greeting via the Web interface.
Quick Install Guide – SL2100 InMail Voicemail rev 1.2
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