Recommendations; Security; Security Of Your Terminal - Ingenico IMP3 Series User Manual

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3.

Recommendations

3.1.

Security

Lithium battery
The IMP3XX is fitted with a lithium battery which is not accessible to the user. Only a
qualified technician may be authorized to open the unit and change this component.
Battery
IMP3XX is fitted with battery specially designed for this terminal.
• Only use the appropriate chargers and batteries listed in the Ingenico's catalogue.
• Do not short-circuit the battery.
• Do not attempt to open the battery container.
• Used batteries must be disposed of at the appropriates sites.
Warning
Risk of explosion if battery is replaced by an incorrect type, do not disassemble, use
specified charger only, do not short-circuit, do not dispose of in fire, do not throw in
water, dispose of used batteries according to the instructions.
3.2.

Security of your terminal

Upon receipt of your terminal you should check for signs of tampering of the equipment. It
is strongly advised that these checks are performed regularly after receipt. You should
check, for example: that the keypad is firmly in place; that there is no evidence of unusual
wires that have been connected to any ports on your terminal or associated equipment, the
chip card reader, or any other part of your terminal. Such checks would provide warning of
any unauthorised modifications to your terminal, and other suspicious behaviour of
individuals that have access to your terminal. Your terminal detects any "tampered state".
In this state the terminal will repeatedly flash the message" Alert Irruption!" and further
use of the terminal will not be possible. If you observe the "Alert Irruption!" message, you
should contact the terminal helpdesk immediately.
You are strongly advised to ensure that privileged access to your terminal is only granted to
staff that have been independently verified as being trustworthy.
CAUTION
NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure
that they are not being overlooked when entering their PIN Code.
iMP 3xx
900004435 R11 000 02
6/20
Copyright © 2010 Ingenico
All rights reserved

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