Billy Goat SC181HEU Owner's Manual page 15

Troubleshooting Continued
When servicing engine refer to specific manufacturer's engine owner's manual. All engine warranty
is covered by the specific engine manufacturer. If your engine requires warranty or other repair work
contact your local servicing engine dealer. When contacting a dealer for service it is a good idea to
have your engine model number available for reference (See table on page 3). If you cannot locate
a servicing dealer in your area you can contact the manufacturer's national service organization:
American Honda- 800-426-7701
Warranty Claim Procedure
Should a BILLY GOAT® machine fail due to a defect in material and/or workmanship, the owner
should make a warranty claim as follows:
• The machine must be taken to the dealer from whom it was purchased or to an authorized
Servicing BILLY GOAT Dealer.
• The owner must present the remaining half of the Warranty Registration Card, or, if this is not
available, the invoice or receipt.
• The Warranty Claim will be completed by the authorized BILLY GOAT Dealer and submitted to
their respective BILLY GOAT Distributor for their territory Attention: Service Manager. Any parts
replaced under warranty must be tagged and retained for 90 days. The model number and serial
number of the unit must be stated in the Warranty Claim.
• The distributor service manager will sign off on the claim and submit it to BILLY GOAT for con-
sideration.
• The Technical Service Department at BILLY GOAT will study the claim and may request parts
to be returned for examination. BILLY GOAT will notify their conclusions to the distributor service
manager from whom the claim was received.
• The decision by the Technical Service Department at BILLY GOAT to approve or reject a War-
ranty Claim is final and binding.
For online product registration go to www.billygoat.com
Part No. 373507EN
15
Form No. F062317A