Fargo DTC4500e User Manual page 77

Error Message
# 70
Multiple Feed
# 81
Unable to Feed
# 82 Mag Jam
# 91
Ribbon Out
April 2014
DTC4500e_User Guide_EN, PLT-01669, Rev. 1.1
Cause
Multiple cards were fed into the
printer.
The printer is unable to feed a
card from the input card hopper.
A card is jammed magnetic
station
The print ribbon has run out.
Solution
Verify the card thickness is set to
the thickness of your cards, then
press the Pause button.
Check for card slippage. If
necessary, run the printer
cleaning routine
Verify the cleaning roller is
properly installed on the ribbon
cartridge.
Verify the cards are not sticking
together.
Check the following, then press
the Pause button to continue.
Verify the card thickness setting is
set to the thickness of your cards.
Verify the Cleaning roller is
properly installed on the Ribbon
Cartridge.
Check for card slippage. If
necessary, run the Printer
cleaning routine.
Verify that your cards are within
the perimeters accepted card size
range.
Verify the cards are not sticking
together.
Clear any cards in the magnetic
station using the buttons to move
the card out.
Press the Pause button to
continue.
Install a new ribbon.
Press the Pause button to
continue or the ON/OFF button to
cancel.
Page 77