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Cisco 7961 User Manual

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The Cisco 7961 IP telephone provides easy access to a
wide range of business features.

Phone Overview

Backlit buttons
Soft Keys
Navigation button
Directory Button
Settings Button
Services Button
Messages Button
Information Button
Volume Button
Speaker Button
Mute Button
Headset Button
Basic Phone Handling
TO PLACE A CALL
Internal
Lift Handset, press the Speaker button, line button or
the New Call soft key
Dial Extension
External
Lift Handset, press the Speaker button, line button or
the New Call soft key
Local – Dial 9 + Number
Long Distance – Dial 9 + 1 + Number
LAST NUMBER REDIAL
Press the REDIAL soft key
CALL HOLD
To Place a Call on Hold
From an existing conversation, press the HOLD soft
key
To Retrieve a Call on Hold
Press the RESUME soft key
If there are multiple calls on hold, scroll to the desired
line before pressing the RESUME soft key
TO TRANSFER A CALL
During a call, press the TRANSFER soft key
Dial the number
Announce the call
Press the TRANSFER soft key to complete the
transfer, hang up
OR
If the person you attempt to transfer the call to is not
available, press the END CALL soft key and
the RESUME soft key to return to the original caller
CALL FORWARD
When your phone is idle, press the CFWDALL soft
key
Enter the number, OR press MESSAGE key for
sending calls directly to Voicemail
To Cancel
Press the CFWDALL soft key
AD-HOC CONFERENCE
(maximum of 4)
While a call is in progress, press the MORE soft key and
then press the CONFRN soft key. Dial the extension or
outside number.
After the party answers, press the CONFRN soft key
to bring the parties together
To add additional parties
Repeat the above steps
To reconnect to the Conference when a called party isn't
joining
If the person you attempt to bring into the conference
is not available, press the END CALL soft key and
then the RESUME soft key to return to the conference
call
MEET- ME CONFERENCE
To establish a Meet Me conference
Press the MORE soft key until you see the MEET-ME
feature
Press the MEET-ME soft key
Dial the MEET-ME conference number (1309, 1310)
To Join a Meet-Me Conference
Dial the MEET-ME conference number (which will be
published to you upon use of conference function)
You are now connected to the conference
PICK UP
If your group is set up in software
When a phone is ringing within your group
Press the MORE soft key until you see PICK UP, then
select the feature
The call will begin ringing on your phone with the
caller Id of the person the call was for
To accept the call, press the ANSWER soft key
You are now connected
CALL PARK
To Park a Call (extensions 1220-1239)
On an existing call, press the MORE soft key and then
the PARK soft key, the call is automatically placed
into a park position, note the position
Hang Up
To Retrieve a Parked Call
Dial the park position to which the call was
parked, you are now connected

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Table of Contents
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  Summary of Contents for Cisco 7961

  • Page 1: Phone Overview

    If the person you attempt to bring into the conference is not available, press the END CALL soft key and The Cisco 7961 IP telephone provides easy access to a LAST NUMBER REDIAL then the RESUME soft key to return to the conference wide range of business features.
  • Page 2 DIRECTORIES EXTENSION MOBILITY To log on to voice mail from another inside phone • • Press the Messages button or dial the internal This application allows you to log into any phone at any To view Missed, Received or Placed calls, press the (xxxx) voice mail phone number.