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Cisco 7941 / 7961 IP Phone
User Guide

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   Summary of Contents for Cisco 7941

  • Page 1

    Cisco 7941 / 7961 IP Phone User Guide...

  • Page 2

    Dial your number Enter extension Press * when greeting starts Hang up phone Follow the instructions Park Calls More More MCPark Listen for park number March 2010 © 2010 FeatureTel, LLC. Cisco is a registered trademark of Cisco Systems, Inc.

  • Page 3: Table Of Contents

    Table of Contents Cisco 7941 / 7961 IP Phone ....................2 To Connect Your Phone ......................4 Receiving a Call ........................5 Making a Call ........................... 5 Re-dial ............................5 Call Return ..........................5 Hold ............................5 Transfer ............................ 5 Abbreviated Dialing ........................

  • Page 4: Cisco 7941 / 7961 Ip Phone

    Cisco 7941 / 7961 IP Phone The Cisco 7961 and 7941 phones are exactly alike except that the 7941 has only two line buttons. NOTE: Since different users can have different feature options associated with their phone, it is possible that the steps to follow to access specific features on one person’s phone may be slightly different than on another person’s phone.

  • Page 5

    Adjusts the display angle of the phone by changing the adjustment setting of the foot base. Handset Lift the handset and press the dial pad numbers to place a call, review voice mail messages, answer a call, etc. FeatureTel Cisco 7941/7961 IP Phone User Guide Page 3...

  • Page 6: To Connect Your Phone

    Connect the Ethernet cable from the port labeled “10/100 PC” on the back of phone (5) to the Ethernet port on your PC or laptop. This will allow your PC to access the same network as the IP phone. FeatureTel Cisco 7941/7961 IP Phone User Guide Page 4...

  • Page 7: Receiving A Call

    LCD display through first. If you answer the phone, you will get the new call first. Distinctive Rings The Cisco 7941/7961 IP Phone has distinctive Transfer rings for incoming calls: • Internal Calls – one ring Transfer enables you to transfer an active call •...

  • Page 8: Call Block (selective)

    Press 2 to exit, then hang up NOTE: This feature requires FeatureTel Web To Cancel Call Forward (Busy) Portal service. You cannot jump to or from an • Dial 77* and then hang up emergency services number. FeatureTel Cisco 7941/7961 IP Phone User Guide Page 6...

  • Page 9: Call Park

    To Answer a Phone in Your Group • The Mute button will go dark and the • Dial *12 or press the More softkey, then LCD display will say “Microphone Mute press the DC Pickup softkey. Off”. FeatureTel Cisco 7941/7961 IP Phone User Guide Page 7...

  • Page 10: Direct Extension Assignment

    Night Mode • Highlight the desired ring with the Scroll Companies often have different call Up/Down buttons treatments for daytime versus after-hours • Press the Select softkey to select the ring FeatureTel Cisco 7941/7961 IP Phone User Guide Page 8...

  • Page 11

    • Press the OK softkey to exit the menu FeatureTel Cisco 7941/7961 IP Phone User Guide Page 9...

  • Page 12: Automatic Call Distribution Queues

    If your phone is configured as an extension-only phone (i.e., you have no DID number), enter your company’s complete main telephone number followed by “x” and your extension number. FeatureTel Cisco 7941/7961 IP Phone User Guide Page 10...

  • Page 13: Voice Mail

    Enter your new password again + # to system to automatically forward a copy of confirm every Voice Mail message that you receive to a specified email address. NOTE: Email Forwarding requires the optional FeatureTel Web Portal service. FeatureTel Cisco 7941/7961 IP Phone User Guide Page 11...

  • Page 14: Replying To A Voice Mail Message

    Press * to skip to the Main Menu. Press 2 to hear your Do Not Disturb • greeting. Press 7 from the Main Menu to compose • a new message. Press 3 to hear your Busy greeting, FeatureTel Cisco 7941/7961 IP Phone User Guide Page 12...

  • Page 15: Distribution Groups

    • Press # to confirm the recording or * to • Email - You’ll receive an email that cancel and re-record. identifies the Date, Time, and ID of the caller. FeatureTel Cisco 7941/7961 IP Phone User Guide Page 13...

  • Page 16: Star Code Quick Reference

    Privacy Guard *88 + menu *88 + menu Redial Selective Call Rejection *60 + menu *80 + menu Speed Dial 74* + menu 74* + menu Transfer FLASH + *08 Voice Mail FeatureTel Cisco 7941/7961 IP Phone User Guide Page 14...

  • Page 17

    FeatureTel, LLC www.featuretel.com Technical Support (919) 459-2300, option 1 support@featuretel.com...

This manual also for:

7961

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