10 Speaker button
11 Mute button
12 Headset button
15 Softkey buttons
16 Handset light strip
Cisco IP Phone 7941 and 7961 User Guide
Depending on configuration, programmable buttons provide access to:
Phone lines (line buttons)
Speed-dial numbers (speed-dial buttons)
The buttons illuminate to indicate phone line status:
Green, steady – Active call on this line (off-hook)
Green, blinking – Call on hold on this line
Amber, steady – Privacy feature enabled (Default, All Phones have Privacy)
Amber, blinking – Incoming call ringing on this line
Red – Shared line, currently in use
No color – No call activity on this line (on-hook)
Shows phone features. See the "Phone Screen Features" on next page.
Allows you to adjust the angle of the phone base.
Typically auto-dials your voice message service
Opens/closes the Directories Menu. Use it to access call logs and Corporate
Activates the Help menu.
Opens/closes the Settings menu. Use it to control phone screen contrast and ring
Opens/closes the Services menu. Provides access to IP Phone Services
Controls the volume and other settings.
Toggles the speakerphone on or off. When the speakerphone is on, the button is lit.
Toggles the mute feature on or off. When mute is on, the button is lit.
Toggles the headset on or off. When the headset is on, the button is lit.
Allows you to scroll through menus and highlight items. Use in conjunction with
softkeys to activate highlighted items.
Allows you to dial phone numbers, enter letters, and choose menu items.
Each button activates a softkey option, displayed on your phone screen.
Indicates an incoming call or new voice message.