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Setting up & using your
IP Telephone
Version:
2.2
Last Edited: 17/01/2017
Welcome to your new IP Telephone!
In order to help you get acquainted with your new phone this help
sheet provides a basic description of the telephone's features and
a "how to" guide for logging on to the IP phone and using some of
the more common functions. Details of how to obtain further
training materials are listed in this document.
Calls to the Emergency Services
If you make a 999 call directly to the Emergency Services,
you should then also dial 3333 and advise the Security
Lodge, stating your name, your exact location and the
nature of the emergency. This will ensure that security
staff can direct the emergency services and minimise
unnecessary delays.

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Table of Contents

   Summary of Contents for Cisco 7941

  • Page 1 Setting up & using your IP Telephone Version: Last Edited: 17/01/2017 Welcome to your new IP Telephone! In order to help you get acquainted with your new phone this help sheet provides a basic description of the telephone’s features and a “how to”...
  • Page 2: Telephone Numbers

    Phone socket Your handset will be plugged into the wall socket used for your computer, the computer then connects into the back of your IP phone. Navigating Your CISCO 7941 & 7961 IP Phones Programmable Depending on configuration, programmable buttons provide...
  • Page 3 Phone screen Displays features such as the time, date, your phone number, caller ID, line/call status and softkey tabs. Foot stand Allows you to adjust the angle of the phone base. button Messages Provides access to Voice Mail if subscribed by auto-dialling your button Voice Mail service) Directories...
  • Page 4 CISCO Interactive Tutorial CISCO has developed an online interactive tutorial that takes you through the features available on your IP phone. You will find it at: http://www.cisco.com/warp/public/779/largeent/avvid/products/7940/router_pa...
  • Page 5 Getting Started 1. Setting up Extension Mobility This is the first thing you need to do when you receive your new handset. You only have to set this up once. The phone will then remain allocated to your extension number unless you log out, log in to a different phone or until someone else logs in to the handset you are logged in to.
  • Page 6 “Cisco Unified Communications Self Care Portal”  Login with your user ID (personal extension number) and your university computer account password.  Select General Settings followed by Phone Services PIN. Enter your New Phone PIN and Confirm New Phone PIN.
  • Page 7 Putting a Call on Hold  Press the Hold soft key.  Press Resume to continue the call. Call Pickup, Transfer & Forwarding You should be in the correct pickup group & hunt group when your IP phone is deployed. This is necessary in order to use the Call Pickup facility. If you find that you are not, or that a new group needs to be created please contact the Support Desk on 88588.
  • Page 8 “Cisco Unified Communications Self Care Portal”  Login with your user ID (personal extension number) and your university computer account password.  From the left hand menu choose Phones, then Call Forwarding and expand Advanced calling rules.
  • Page 9: Using Call Logs And Directories

    “Cisco Unified Communications Self Care Portal”  Login with your user ID (personal extension number) and your university computer account password.  Choose Phones – Phone Settings and expand Speed Dial Number. You can either edit existing speed dials or click on Add New Speed Dial.
  • Page 10 “Cisco Unified Communications Self Care Portal”  Login with your user ID (personal extension number) and your university computer account password.  Choose Phones – Phone Settings and expand Phone Contacts.
  • Page 11  If you have problems with your phone, contact the Support Desk (telephone (01752) 588588 or email servicedesk@plymouth.ac.uk  University’s PlymTEL project home page: http://intranet.plymouth.ac.uk/itinfref/plymtel  Online tutorial: http://www.cisco.com/warp/public/779/largeent/avvid/products/7940/router _page.htm  TIS Self Help: http://tisselfhelp.plymouth.ac.uk/novo/admin/virtual/imgs/IP%20Telephony %20Help%20Sheet.pdf Technology & Information Services – IP Telephony User Guide...

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7961

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