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Errors
There are three types of errors: recoverable errors that require some action by
you before they clear, non-recoverable errors that require servicing by an
authorized service provider, and a data receive error. Errors are indicated by and
audible buzzer and the indicators.
Recoverable Errors
Error Type
Paper jam
Carriage motor lockup
Abnormal home position signal
Abnormal timing signal
Non-recoverable Errors
Error Type
RAM read/write
CPU lockup
Data Receive Error
This type of error is caused whenever a problem is encountered during data
receipt. The method used by the printer to recover from a data receive error
depends on the current command mode.
Command mode
Star mode
ESC/POS mode
Indicators
POWER
RELEASE
Flashing
Indicators
POWER
RELEASE
Off
On
Data Receive Error Recover Procedure
The printer prints a question mark.
Memory switch 4-0=0 : The printer prints a question mark.
Memory switch 4-0=1 : The printer discards the received data.
PAPER OUT
Correct the cause of the problem and
then press RELEASE.
PAPER OUT
Turn off the printer, then after waiting a
few minutes, turn the printer back on. If
On
the printer does not recover, contact
your nearest service provider.
18
Recovery
Recovery
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