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Star SP717R Series Hardware Manual

Paper rewinder model
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DOT PRINTER
SP717R / 747R
SERIES
(Paper Rewinder Model)
Hardware Manual

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Summary of Contents for Star SP717R Series

  • Page 1 DOT PRINTER SP717R / 747R SERIES (Paper Rewinder Model) Hardware Manual...
  • Page 2 Federal Communications Commission Radio Frequency Interference Statement This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. FCC CAUTION Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
  • Page 3 SP700 : Star Micronics Co., Ltd. Notice  All rights reserved. Reproduction of any part of this manual in any form whatsoever, without STAR’s express permission is forbidden.  The contents of this manual are subject to change without notice.

  • Page 4: Table Of Contents

    Contents 1. Outline ......................5 2. Unpacking and Installation ................6 2-1. Unpacking ..........................6 2-2. Notes about Installation ...................... 7 2-3. Handling Care ........................8 2-4. Maintenance ......................... 8 3. Parts Identification and Nomenclature ............9 4. Setup ......................10 4-1.

  • Page 5: Outline

    1. Outline The SP700 Series Serial Impact Dot Matrix Printer is designed for use with electronic instruments such as POS, banking equipment, computer peripheral equipment, etc. Color None : Standard color (off-white) : Gray Rewinder None : Without rewinder (Standard) : With rewinder Interface : Serial interface (RS-232C)

  • Page 6: Unpacking And Installation

    2. Unpacking and Installation 2-1. Unpacking After unpacking the unit, check that all the necessary accessories are included in the package. Ribbon cartridge Note Setup sheets Printer Switch blind Roll paper guide Power cord Note: The ferrite core and fastener provided with your printer depend on your printer configuration.

  • Page 7: Notes About Installation

    2-2. Notes about Installation 1. Choose a firm, level surface where the printer will not be exposed to vibration. 2. Make sure that the printer is connected to a reliable power outlet. It should not be on the same electric circuit as copiers, refrigerators, or other appliances that cause power spikes. 3.

  • Page 8: Handling Care

    2-3. Handling Care Be careful not to drop paper clips, pins or other foreign matter into the unit as these cause the printer to malfunction. Do not attempt to print when either paper or ribbon cartridge is not located in the printer, otherwise the print head can be damaged.

  • Page 9: Parts Identification And Nomenclature

    3. Parts Identification and Nomenclature Printer cover Protects the printer from dust and reduces noise. Do not open the cover while printing. Control panel Power switch Features one control switch and two indicators to indicate printer status. Turns printer power on and off.

  • Page 10: Setup

    4. Setup 4-1. Connecting the Cable to the PC 4-1-1. Parallel Interface Cable Connect the parallel interface cable to a parallel port of your PC. 4-1-2. RC-232 Interface Cable Connect the RC-232 interface cable to a RS-232 port of your PC. 4-1-3.

  • Page 11: Connecting The Cable To The Printer

    4-2. Connecting the Cable to the Printer Note that the interface cable is not provided. Please use a cable that meets specifications. CAUTION Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.
  • Page 12 4-2-2. RS-232 Interface Cable (1) Make sure the printer is turn off. CAUTION Before connecting/disconnecting the interface cable, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet.
  • Page 13 4-2-4. Connecting Ethernet Cable If a ferrite core is included, install the ferrite core onto the Ethernet cable according to the fol- lowing procedure to prevent electrical noise. If a ferrite core is not included, perform steps (1) and (5) only. (1) Make sure the printer is turned off.

  • Page 14: Connecting To A Peripheral Unit

    4-3. Connecting to a Peripheral Unit You can connect a peripheral unit to the printer using a modular plug. Note that this printer does not come with a modular plug or wire, so it is up to you to obtain one that suits your needs. CAUTION Make sure that the printer is turned off and unplugged from the AC outlet and that the computer is turned off before making connections.

  • Page 15: Connecting The Power Cord

    4-4. Connecting the Power Cord Note: Before connecting/disconnecting the power cord, make sure that power to the printer and all the devices connected to the printer is turned off. Also make sure the power cable plug is disconnected from the AC outlet. (1) Check the label on the back or bottom of the printer to make sure its voltage matches that of the AC outlet.

  • Page 16: Turning Power On

    4-5. Turning Power On Make sure that the Power cord has been connected as described in 4-5. Turn ON the power switch located on the front of the printer. The POWER lamp on the control panel will light up. Power switch CAUTION We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods.

  • Page 17: Installing The Cable

    4-6. Installing the Cable Install the cable as shown in the diagram below. 4-7. Switch Blind Installation It is not necessary to install the switch blind. Only install it if it is necessary for you. By installing the switch blind, the following become possible. •...

  • Page 18: Loading The Ribbon Cartridge And Paper

    5. Loading the Ribbon Cartridge and Paper 5-1. Loading the Ribbon Cartridge 1 Turn off power to the printer. 2 Open the front cover by holding the finger grips on both ends of the cover and lifting it up. CAUTION 1.

  • Page 19: Loading The Paper Roll

    5-2. Loading the paper roll 1 Open the printer cover by pulling the cover open lever towards you. CAUTION Do not touch the print head immediate- ly after printing as it can be extremely hot. On the auto cutter model, there is a paper cutter at the paper outlet slot.
  • Page 20 4 Push 3 to 4 cm of the leading edge of the bottom sheet through the slit in the spool. 3 to 4 cm 5 Bend the paper roll towards you, over the slit. 6 Wind the paper roll twice around the spool. Note: Wind the paper roll without loosening it, while the right end of the paper roll is in contact with the spool rim.
  • Page 21 8 Turn the spool gear backward to take up the slack in the paper roll. Note: If the paper roll has slackened during use, take up the slack in the same manner. 9 Close the printer cover as shown, without allowing the top sheet to get caught by the printer cover.

  • Page 22: Installing The Roll Paper Guide

    5-3. Installing the Roll Paper Guide When using paper roll with 57.5 mm or 69.5 mm width, install the attached roll paper guide in the groove in the printer. The setting for memory switch 2-A and 2-B must be changed to change the print width.

  • Page 23: Setup Precautions

    5-4. Setup Precautions Caution Symbol This symbol is placed near the print head to indicate that it may be hot. Never touch the print head immediately after the printer has been used. Let the print head cool for a few minutes before touching it.
  • Page 24 CAUTION P We recommend that you unplug the printer from the power outlet whenever you do not plan to use it for long periods. Because of this, you should locate the printer so that the power outlet it is plugged into is nearby and easy to access. P If the voltage shown on the label on the of your printer does not match the voltage for your area, contact your dealer immediately.

  • Page 25: Control Panel And Other Functions

    6. Control Panel and Other Functions 6-1. Control Panel 1 POWER lamp (Green LED) Lights when the power is ON. 2 FEED button Press the FEED button to feed roll paper. 3 ERROR lamp (Red LED) 2 FEED button Indicates various errors in combination with 3 ERROR lamp (Red LED) POWER lamp.

  • Page 26: Errors

    6-3. Errors 1) Recoverable error Recovery Error Description POWER lamp ERROR lamp Buzzer Conditions Paper end error Flashes (On: 1 sec./ 4 short beeps (0.13 Off: 1 sec.) sec.) repeated twice Printer cover open error On Beep Front cover open error Flashes (On: 0.5 Beep sec./Off: 0.5 sec.)
  • Page 27 If the paper is jammed, turn the power OFF, clear the jammed paper, then turn the power ON. When the error occurs: STAR Mode: Non recoverable error ESC/POS Mode: Recoverable error Turn the power OFF, clear the jammed paper or remedy another problem and then turn the power ON. Automati- cally the printer is recovered if the carriage returns to the home position after turning the power OFF and ON.

  • Page 28: Adjustment Mode

    6-4. Adjustment Mode There are the following seven adjustment modes. The device will enter the adjustment mode if your turn it on while pressing the FEED switch. (1) The Self Printing Mode is entered by releasing the FEED switch after the buzzer sounds once.
  • Page 29 6-4-1. Self Printing Mode Self-printing will be performed to print the Ver. No. and printer settings. ASCII-printing will be repeated when the FEED switch is held continuously at the end of ASCII-printing. The self-printing mode will end automatically when the FEED button is released at the end of ASCII-printing. –...
  • Page 30 6-4-2. Adjusting the Dot Alignment Mode You may never have to use the procedure described in this section, but after you have been using your printer for some time you may find that the dots of some graphics do not align correctly. For example, what should look like: may come out looking like one of the following: or like this...
  • Page 31 (3) To adjust, use the FEED switch to select the adjustment pattern from the printout with the smallest gap between the first printing pass and the return printing pass. Press the FEED switch once to specify the first adjustment pattern, twice to specify the second adjustment pattern, and so on up to seven times to specify the seventh adjustment pattern.
  • Page 32 6-4-3. Hexadecimal Dump Mode Each of the signals sent from the computer to the printer will be printed out in hexadecimal code. This function allows you to check if a control code sent to the printer by the program being used is correct or not.
  • Page 33 6-4-4. Black Mark Sensor Alignment Mode Turn the printer off and unplug the power cord. Place the printer upright as shown below to remove the screws and remove the dip switch cover from the bottom of the printer. Be sure to place the printer upright because you will not be able to properly adjust the printer if it is placed on its side.

  • Page 34: Preventing And Clearing Paper Jams

    7. Preventing and Clearing Paper Jams 7-1. Preventing Paper Jams The paper should not be touched during ejection and before it is cut. Pressing or pulling the paper during ejection may cause a paper jam, paper cutting failure or line feed failure. 7-2.

  • Page 35: Releasing A Locked Cutter (Auto Cutter Mode Only)

    7-3. Releasing a Locked Cutter (Auto Cutter Mode only) If the auto cutter locks up or fails to cut the paper, follow the steps below. WARNING Since working on the cutter may be dangerous, be sure to turn off the printer first. (1) Set the power switch to OFF to turn off the printer.
  • Page 36 (6) Close the platen arm, undo the two screws, and remove the printer cover. This will expose the cutter. Screws (7) If the cutter is locked, insert a Phillips screwdriver into the Phillips screw hole on the side of the cutter, and turn it in the direction of the arrow shown below, in order to return the cutter to its normal position.
  • Page 37 Rev. 1.3 URL: http://www.star-m.jp/eng...

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Sp747r series

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