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6-1. Recoverable errors
Check the recovery conditions. The printer can be recovered while maintaining its current status.
Error description
Thermal head high
temperature detection
error
Cover open error
Near end error
Paper out error
Ethernet link discon-
nection detection (*1
(Physical link discon-
nection)
Ethernet link discon-
nection detection (*1
(IP address lost)
(*1: IFBD-HE07 only
6-2. Unrecoverable errors
Turn the printer off, check the recovery conditions, and then turn the printer back on.
If the same error occurs after you turn the printer back on, the printer needs to be repaired.
Error description
Cutter error
Flash memory error
EEPROM error
SRAM error
Head thermistor error
Power voltage error
Note 1: If an unrecoverable error occurs, turn the power off immediately.
2: A power voltage error may be a result of a power supply malfunction.
3: If the paper is jammed, turn the power off, clear the jammed paper, and then turn the power back on.
For details, see section 6-2, "Removing Paper Jams".
4: If the mobile cutter cannot return to its home position or the printer cannot perform initial operations,
manually unlock the cutter. For details, see section 6-3, "Releasing the Cutter Lock".
If other unrecoverable errors occur, contact the dealer that you bought the product from for repairs.
6. Error Indicators
POWER
ERROR
Flashes at 1 sec-
Off
ond intervals
On
On
Flashes at 4 second
On
intervals
Flashes at 0.5-sec-
On
ond intervals
Flashes at 4 seo-
Flashes at 4 seo-nd
nd intervals.
intervals.
Flashes at 0.25
Flashes at 0.25 seo-
seo-nd intervals.
nd intervals.
POWER
ERROR
Flashes at
Off
0.25-second
intervals
Flashes at 1 sec-
Off
ond intervals
Flashes at 1.5
Off
second intervals
Flashes at 2
Off
second intervals
Flashes at 3 sec-
Off
ond intervals
Flashes at 4
Off
second intervals
The printer recovers automatically when the thermal head cools.
The printer recovers when you close the cover.
The printer recovers when you set a new paper roll and
close the rear cover.
The printer recovers when you set a new paper roll and close the
cover.
Connect an Ethernet cable. For details, see section 3-2-4, "Ether-
net Interface Cable."
Set the correct IP address and restart the printer.
Cause
Paper cutting in progress error
Flash memory access error
This is not a recoverable error.
RAM access error
Detection of head thermistor
error
Detection of power voltage
error
- 29 -
Recovery condition
Recovery condition
After you restart the printer, the
printer recovers when the mobile
cutter returns to its home position.
(Note 3, 4)
-
-
-
-
Check the condition of the power
supply, and restart the printer.
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