WhisperKool PLATINUM SPLIT 4000 Condenser Technician Manual

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PLATINUM SPLIT
TECHNICIAN'S MANUAL
The Coolest Thing In Wine Storage

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Summary of Contents for WhisperKool PLATINUM SPLIT 4000 Condenser

  • Page 1 PLATINUM SPLIT TECHNICIAN’S MANUAL The Coolest Thing In Wine Storage...
  • Page 2 WhisperKOOL. Every effort has been made to ensure that the information in this manual is accurate. WhisperKOOL is not responsible for printing or clerical errors.
  • Page 3: Table Of Contents

    Platinum Split TABLE OF CONTENTS Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Before You Start .
  • Page 4: Introduction

    INTRODUCTION Customer Service Thank you for purchasing a WhisperKOOL cooling system. We strive to provide the highest-quality products and the best possible customer service. If you have any questions about your system, please call us at 1-800-343-9463 or visit WhisperKOOL.com.
  • Page 5: Before You Start

    7. WhisperKOOL requires that all split systems be installed by a certified HVAC-R technician only. NATE or equivalent is recommended. If you encounter a problem with your WhisperKOOL system, please refer to the Troubleshooting Guide. If you have any further questions or concerns, or need assistance, please contact WhisperKOOL’s Customer Service at 1-800-343-9463. Please be sure all testing has been completed prior to contacting Customer Service.
  • Page 6: Receiving & Inspecting The System

    Allow the Condensing Unit to sit for 24 hours prior to start-up. The Condensing Unit can be placed in the installation location, piped and evacuated during this time. Note: WhisperKOOL units are manufactured in the USA and tested prior to shipment. •...
  • Page 7: Quick Reference Guide

    Knock Out For Liquid Line Knock Out For Drain Line Circular Connection Mounting Location for bottle probe INSIDE CELLAR Option 2 Knock Out For Drain Line Liquid Line Knock Out Knock Out For Wiring Suction Line Knock Out www.whisperkool.com | Page 5...
  • Page 8: Wall-Mounted Unit Specifications

    Evaporator Unit (Fan Coil Unit) Filter Grille ° Keypad WALL-MOUNTED PLATINUM SPLIT: UNIT SPECIFICATIONS 4000 Condenser 8000 Condenser 4000 Evaporator 8000 Evaporator Model (Air-Cooled (Air-Cooled (Fan Coil Unit) (Fan Coil Unit) Condensing Unit) Condensing Unit) Cellar Size (cu. ft.) 1000 2000 20.5”w x 15.5”h x 20.5”w x 15.5”h x...
  • Page 9: Ducted Unit Specifications

    Use 8” supply and 10” return insulated ducting. Ducting should not exceed 25 feet from cellar. Thermostat Remote digital keypad Temp. Delta 55°F temperature differential between cellar environment and Condensing Unit intake air. Warranty 2-year parts and labor www.whisperkool.com | Page 7...
  • Page 10: Condensing Unit Quick Reference Guide

    CONDENSING UNIT QUICK REFERENCE GUIDE Platinum Split 4000 Condensing Unit Standard Electrical Box Cold Weather Start Kit Electrical Box (if equipped) Fan Cycling Switch Cut-Out: 75 psi Cut-In: 120 psi Low-Pressure Switch Cut-Out: 5 psi Cut-In: 20 psi Suction Line Service Valve Platinum Split 8000 Condensing Unit...
  • Page 11: Quick Start Guide

    24-volt wires running from the Evaporator Unit to the Condensing Unit.) WhisperKOOL units utilize a solenoid valve on the liquid line and a low-pressure switch on the suction line. When the thermostat calls for cooling, the solenoid valve opens, permitting the flow of refrigerant. The low-pressure switch then signals the compressor to cycle on.
  • Page 12 SPLIT SYSTEM CHECK LIST In order to activate the warranty for this product, the information here must be complete and accurate. Any incorrect or omitted information will result in a return trip by the installing technician at their cost. DATA RECORDINGS Note: All readings need to be taken while the compressor is running.
  • Page 13 5. Insert the bottle probe connector through the knockout. 6. Secure the bottle probe connector to the housing with the nut removed in step 4. 7. For ease of installation, remove the nine (9) screws securing the top and remove the top. www.whisperkool.com | Page 11...
  • Page 14: Installing The Wall Mounted Evaporator Unit

    INSTALLING THE WALL-MOUNTED EVAPORATOR UNIT (FAN COIL UNIT) 1. Locate two (2) wall studs in the desired mounting location spaced 16” on center. 2. Mark vertical lines on each stud 16” apart. 3. Mark an intersecting horizontal line at the desired height of the unit. 4.
  • Page 15 24. Attach the supplied bottle probe to the circular connector on the bottom of the unit. Follow the directions on page 33 for correct installation and placement of the bottle probe. ° www.whisperkool.com | Page 13...
  • Page 16: Drain Line

    DRAIN LINE Condensation Drain Line The condensation drain line tube moves excess condensation from the Evaporator Unit ( Fan Coil Unit) to a proper discharge location. It is important for the drain line tube to be properly connected in order to prevent leakage and other problems associ- ated with excess condensation.
  • Page 17 4. Follow the directions on page 17 to mount the remote keypad and run the communication cable to the Evaporator Unit. Circular Connector/ Bottle Probe Input Rubber Washer Unit Panel Circular Connection Mounting Location www.whisperkool.com | Page 15...
  • Page 18: Installing The Fully Ducted Evaporator Unit

    INSTALLING THE FULLY DUCTED EVAPORATOR (FAN COIL UNIT) 1. If mounting the unit to a wall, see steps 1-8 of the instruction for installing the Wall-Mounted Evaporator Unit. 2. Using ¼” and ½” copper tubing, route the liquid and suction lines through the knockouts in the housing. Be sure to extend the tubing far enough outside of the housing to extend through the wall if necessary.
  • Page 19: Keypad Installation

    Then mount the keypad assembly over the wall mount bracket and secure it with the two provided screws (see Fig. 2 and Fig. 3). Connection wire in side mount configuration (Fig. 2) Attaching the wall mount bracket to wall (Fig. 1) Connection wire in rear mount configuration (Fig. 3) www.whisperkool.com | Page 17...
  • Page 20: Platinum Split Evaporator Wiring Diagram

    PLATINUM SPLIT EVAPORATOR WIRING DIAGRAM To Keypad               Def 1 Evap Blue Black 115V Line White 115V Neutral Green Ground Green Green Black Evaporator White White White 011717 Page 18 | 1-800-343-9463...
  • Page 21: Platinum Split Evaporator With Cold Weather Start Kit Wiring Diagram

    Connect the yellow wire to the purple #12 wire and connect the blue wire to the grey #13 wire. Bare End Blue Black 115V Line Black 115V Neutral Yellow Green Blue Ground Green Green Black Evaporator White White www.whisperkool.com | Page 19...
  • Page 22: 4000 Condensing Unit Wiring Diagram

    4000 CONDENSING UNIT WIRING DIAGRAM White (D) Black (B) Black (A) Black Black/White Black Green Black Blue HEATER Blue Black Blue (E) White (C) (115V) (GREEN) FAN (CONDENSER) START CAPACITOR RELAY - CURRENT Blue OVERLOAD COMPRESSOR TERMINALS 011717 Page 20 | 1-800-343-9463...
  • Page 23: 8000 Condensing Unit Wiring Diagram

    8000 CONDENSING UNIT WIRING DIAGRAM White (D) Black (B) Black (A) Black Black/White Black Green Black Blue HEATER Blue Black Blue (E) White (C) (115V) (GREEN) FAN (CONDENSER) START CAPACITOR RELAY - CURRENT Blue OVERLOAD Yellow COMPRESSOR TERMINALS www.whisperkool.com | Page 21...
  • Page 24: 4000 Condensing Unit With Cold Weather Start Kit Wiring Diagram

    4000 CONDENSING UNIT WITH COLD WEATHER START KIT WIRING DIAGRAM Purple (12) Grey (13) COIL 24V Relay Blue (10) White (D) Red (6) Red (7) Red (8) Black (B) Red (9) Black (B) Blue (10) White (5) Black (A) Black (2) Blue (11) Blue (11) Blue...
  • Page 25: 8000 Condensing Unit With Cold Weather Start Kit Wiring Diagram

    Black (1) White (4) White (14) Red (9) HEATER Black/White Green Black Black HEATER Black Blue Blue Black Blue (E) White (C) (115V) HEATER (GREEN) FAN (CONDENSER) START CAPACITOR RELAY - CURRENT Blue OVERLOAD Yellow COMPRESSOR TERMINALS www.whisperkool.com | Page 23...
  • Page 26: Preparing The Condensing Unit

    Provide a weatherproof disconnect for the Condensing Unit if it is located outside. Power surges and spikes can damage sensitive electrical equipment. WhisperKOOL recommends plugging the unit into a surge protector or power conditioner in order to protect your system. As outlined in our terms and conditions, power surges and spikes are not covered under warranty.
  • Page 27: Installing The Condensing Unit

    (3) feet of horizontal clearance in every direction around the unit (five feet is ideal). The unit should be elevated 18 inches in order to avoid any possible flooding or damage by animals, and should be clear of leaves, dirt, and other debris. www.whisperkool.com | Page 25...
  • Page 28 PLATINUM SPLIT WIRING PROCEDURES 1. Locate or install an electrical outlet near the Condensing Unit. 2. Plug the Condensing Unit’s power cord into the electrical outlet. 3. Leave the circuit breaker off until the unit is ready to charge. Note: Do not apply power to a system without refrigerant. Platinum Split Wiring 115V Inside AKA4457 Electrical Box Lever Connector labeled...
  • Page 29 1000 seconds, then will disengage. The low pressure switch will make within that time period and keep the compressor running if the unit is still calling for cooling. www.whisperkool.com | Page 27...
  • Page 30 Platinum Split Wiring 115V with Cold Weather Start Kit Inside AKA4457 Electrical Boxes Compressor Contactor (Magnecraft Relay) VWC P/N 1-141120 Wire sends power out from the Magnecraft relay Purpose- Cycle power between the crank case heater and to the overload (Connected to terminal on the compressor, as needed.
  • Page 31: Line Set Piping Diagram

    Platinum Split 4000 Vertical Rise ½” ½” Horizontal Tubing ½” 5/8” Platinum Split 8000 Vertical Rise ½” Condensing Unit Installed Below Fan Coil Option 1 Condensing Unit Installed More Than 3’ Above Fan Coil Option 2 www.whisperkool.com | Page 29...
  • Page 32 INSTALLING THE CONDENSING UNIT Refrigerant Piping Overview • Using the charts and illustrations found above, route the line set between the Evaporator Unit and Condensing Unit. Be sure to reference the chart for correct line set sizing. All horizontal suction piping should be pitched toward the Condensing Unit half an inch for every 10 feet of pipe.
  • Page 33: Charging Information

    • Confirm that the control is displaying the correct temperature and that no alarms are present. Refer to page 36 for corrective action if alarms are present. Charging Information A. Energize the solenoid valve on the Evaporator Unit by plugging the unit in and adjusting the thermostat to call for cooling. www.whisperkool.com | Page 31...
  • Page 34: Installing The Wall Mount Kit/Ducted Plenum

    INSTALLING THE WALL MOUNT KIT 1. If removed, reinstall the top panel of the unit housing. 2. Connect the red wire from the keypad adapter to the upper (+) terminal on the display located on the front grille. 3. Connect the black wire from the keypad adapter to the lower (-) terminal on the display. Note: Keypad adapter is packaged with the accessory kit, not with the evaporator .
  • Page 35: Liquid-Measuring Thermostat (Bottle Probe)

    Platinum Split LIQUID-MEASURING THERMOSTAT SYSTEM (BOTTLE PROBE) WhisperKOOL cooling units come with a liquid-temperature-measuring thermostat. This incorporates the following advantages: Self-Calibrating Bottle Probe The bottle probe contains a sensor chip, which communicates back and forth with the thermostat. This results in a consistent temperature setting and accuracy.
  • Page 36: System Operation

    PAGE APPLIES TO PLATINUM SPLIT, WMFD, CM3500-5000 (REVISION 1/4/17) SYSTEM OPERATION Initial Start-Up Keypad When the unit is powered on, the snowflake symbol will flash The keypad is designed to give the user the ability to adjust four times, indicating that the controller is calling for cooling. parameters such as set point and Fon/FOF settings.
  • Page 37: Keypad Functions

    55°F (or whatever the customer has set). 2. The CPC feature can be conveniently adjusted to the customer’s specific needs by accessing “Cus- tomer Preference Selection Mode” (CPSM). See CPSM instructions. www.whisperkool.com | Page 35...
  • Page 38: Alarm Codes

    1. Press the SET button once and to view the Set Point. After approximately 15 seconds, the keypad will return to normal operation and display the bottle probe temperature. 2. Press the SET button once and to view the Set Point. Press the UP ARROW or DOWN ARROW buttons to change the set point.
  • Page 39 ON/OFF times in order to maintain the desired temperature in the wine cellar. CCt – Cellar Pre-Chill Duration: This option is normally set at 6 hours, but can be set by the customer for 0 to 23.5 hours. www.whisperkool.com | Page 37...
  • Page 40: Maintenance Schedule

    MAINTENANCE SCHEDULE Monthly 1. Check coils 2. Check for unusual noise or vibration 3. Check the drain line to see if it is above the waterline (if draining into a vessel) Quarterly 1. Use a vacuum with brush attachment to clean coils; be careful not to crush coil fins when cleaning 2.
  • Page 41 Platinum Split NOTES www.whisperkool.com | Page 39...
  • Page 42: Troubleshooting Guide

    TROUBLESHOOTING GUIDE Unit Has Ice Forming on the Evaporator Unit (Fan Coil Unit) Possible Cause Solution Evaporator filter or coil is dirty Remove the filter and wash it, then clean the coil with a vacuum. If coil is very dirty, use a spray bottle with a small amount of liquid dish detergent or coil cleaner.
  • Page 43 Please contact the installing technician to troubleshoot Compressor and /or starting components faulty Please contact the installing technician to troubleshoot Humidity in Cellar Too Low Solution Possible Cause Not enough moisture Purchase and place a humidifier (or a decorative fountain) in cellar www.whisperkool.com | Page 41...
  • Page 44: Bypass Test Procedure

    BYPASS TEST PROCEDURE NOTE: If instructed by a WhisperKOOL representative, follow the directions below to test the cooling unit using the bypass plug provided in the accessory kit. 1. Disconnect power from the Evaporator Unit. 2. Loosen the two (2) screws on the front of the grille or duct plenum.
  • Page 45: Technical Assistance & Accessories

    Platinum Split TECHNICAL ASSISTANCE WhisperKOOL Customer Service is available Monday through Friday from 6:00 a.m. to 4:00 p.m. Pacific Standard Time. The appointed customer service representative will be able to assist you with your questions and warranty information more effectively if you provide them with the following: •...
  • Page 46 WhisperKOOL warrants against defects in material and workmanship as follows: 1. LABOR — For a period of two (2) years commencing on the date of purchase, WhisperKOOL will, at its option and discretion, reimburse up to $250 to the End User for cost incurred for servicing, repairing, removing or installing warranty parts.
  • Page 47 6. Proof of purchase of the Product in the form of a bill of sale, receipted invoice or serial number, which is evidence that the Product is within the Limited Warranty Period, must be presented by the End User to WhisperKOOL in order to obtain limited warranty service.
  • Page 48 E. End User is responsible for all costs incurred for the installation and/or removal of the Product, or any part thereof, unless such cost has been agreed by WhisperKOOL to be a warranty repair prior to the work being performed.
  • Page 49 WhisperKOOL and Purchaser. Any dispute will be resolved by the courts in and for the County of San Joaquin, State of California, and all parties, WhisperKOOL, Purchaser and End User, hereby irrevocably submit to the personal jurisdiction of such courts for that purpose. No waiver by WhisperKOOL of any breach or default of the contract of sale (including these Terms and Conditions of Sale) concerning a Product will be deemed to be a waiver of any preceding or subsequent breach or default.
  • Page 50 WhisperKOOL 1738 E. Alpine Ave Stockton, CA 95205 1-800-343-9463 www.whisperkool.com 011717...

This manual is also suitable for:

Platinum split 8000 condenserPlatinum split 8000 evaporatorPlatinum split 4000Platinum split 8000

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